Avaya J189 Quick Reference
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. IP Phone
  5. J189
  6. Quick reference
Avaya J189 Quick Reference

Avaya J189 Quick Reference

Sip ip phone in avaya aura
Hide thumbs Also See for J189:
1
2
3
4
5
6
7
Table of Contents

Advertisement

Quick Links

Download this manual
Quick Reference for Avaya
J189 SIP IP Phone in Avaya
®
Aura
Main menu
The following table lists the Main menu icons used in
Avaya J189 IP Phone:
Icons
Name
Description
Features
To access the
administrated features.
Applications
• To access phone
applications such as
Contacts, Recents,
Calendar, My Presence,
and Activate screen
saver.
• To sign off the phone, to
protect your settings, or
to let another user log
in.
Settings
To change your phone
settings, customize
button labels, adjust
brightness, audio
settings, assign speed
dial entries, etc.
Used to view the
connected USB devices
such as USB stick and
keyboard.
Network
To check network
information
settings.
Administration
To access administration
settings.
About
To view the phone
software version.
General phone icons
The following table lists the icons used in the Avaya
J189 IP Phone:
Icon
Release 4.1.4
Issue 1
April 2024
©
2024, Avaya LLC
All Rights Reserved.
Description
Microphone is muted.
Missed call on your phone. You can
see the Missed Call icon in the
Recents application.
Missed call reason on your phone.
You can see the additional context for
the missed call.
Incoming call indicates you answered
this call. You can see the Incoming
Call icon in the Recents application.
Outgoing call indicates you made this
call. You can see the Outgoing Call
icon in the Recents application.
The Bridged Call icon indicates the
line is used for a call on another
phone.
Incoming call is alerting.
Outgoing call indicates you made this
call.
Call is active.
Call is on hold.
Call is on hold during a conference or
transfer call setup.
Conference is active.
Conference is on hold.
Use the Right or Left navigation
arrow to see more pages, screens, or
options.
Scroll left for more options.
Scroll right for more options.
Table continues...
Icon
Description
Team icon indicating the team member
is available.
Team icon indicating the team member
is busy on a call and unavailable.
Team icon indicating the team member
is not on a call, but is forwarding
incoming calls.
Team icon indicating the team member
is busy on a call and is forwarding
incoming calls.
Indicates that the phone is not
connected to the call server and
operates in Failover mode. Some
features might not be available or work
incorrectly.
If the appearance line displays this
icon, it indicates that the phone
encountered a failure and preserved
the media session until the user hangs
up.
This icon can also indicate that the
phone is connected to the call server
but the features are not available.
The EC500 feature is on.
The Do not disturb feature is on.
The Send All Calls feature is on.
The Send NN feature is on.
The Call forward feature is on.
Indicates that the call uses a wideband
codec for excellent voice quality.
Indicates a low network performance
or local network issues that might
result in lower call quality.
The Limit Number of Concurrent Calls
(LNCC) feature is on.
Indicates that the SLA Mon
took control of the phone.
™
agent
Table continues...
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the J189 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Avaya J189

Summary of Contents for Avaya J189

  • Page 1 Description General phone icons Team icon indicating the team member is available. The following table lists the icons used in the Avaya Team icon indicating the team member J189 IP Phone: Quick Reference for Avaya is busy on a call and unavailable.
  • Page 2 1. On the Single Sign On screen, press Login. secure. With the Single sign-on (SSO) feature, you can log into your Avaya J189 IP Phone with corporate login The phone screen displays the QR code and the Indicates that the audio alert for credentials.

  • Page 3: Logging Into Your Phone

    When the Single sign-on (SSO) feature is active, you can 6. Depending on your choice of device, do the following: Note: unlock the phone only with the PIN you set. When SSO is • For a mobile device, scan the QR code. When the After a guest user logs out, the phone logs back the inactive, you can unlock the phone with the PIN you set, QR code scan displays a URL, tap the URL.

  • Page 4: Advanced Features

    1. To log in to your voicemail, press the Message button. Use this procedure to forward calls from your Avaya deskphone to your personal phone. 2. Follow the voice prompts to playback your voice Adding a person to an active call messages.

  • Page 5: Call Transfer

    The phone displays the Select a destination dialogue Customization a different extension. The administrator must activate Call box. ® Park for your extension on Avaya Aura Communication Manager. To retrieve the call, the administrator must The first call is placed on hold. Display Mode activate Call Unpark on other extensions.

  • Page 6: Enabling And Disabling Bluetooth

    Also, you can have the same background image as the following: 5. Press the Customize key. primary display for the Avaya J100 Expansion Module • Toggle: To enable or disable Bluetooth. 6. Use the Navigation keys to select the line key.

  • Page 7: Setting The Network Mode

    For more information 8. (Optional) To play the ringtone, press Play. • When you set the network mode, note the SSID, as Go to www.avaya.com/support for latest support 9. Press Save. this is the name of the Wi-Fi network that the phone will attempt to connect to.

Table of Contents