Call Forward; Call Operator; Call Park - Xblue Networks X-50 Installation Manual

Feature Description

Call Forward

At default, all extensions are forwarded to voicemail. However, they can also use several other types of call
forwarding; Busy, Direct, Do Not Disturb, Follow me, Call forking, and Remote (External). These can be
programmed using the web interface or by dialing the call forward code.
Busy Call Forward
Busy Call Forward, forwards all incoming calls to the forwarded destination only when the extension is busy.
Extensions that are busy forwarded will not ring when a second call is presented to them. However, an alert tone
is heard indicating that a new call is being routed to the forwarded destination.
Direct (Always) Call Forward
Direct Call Forward, forwards all incoming calls to the forwarded destination as soon as it is presented to the
extension. An alert tone is heard indicating that a new call is being routed to the forwarded destination.
Do not Disturb Call Forward
DND call forward, forwards all incoming calls to the forwarded destination only when the extension is in DND. If
the extension is put into DND and it is not DND forwarding, callers will get a busy signal.
Follow me Forward
The Follow Me Forward, feature allows internal extension users to re-forward their extensions to a new location.
This is especially helpful when waiting for an important telephone call but must go to another destination, such as
an impromptu meeting. An alert tone is heard indicating that a new call is being routed to the forwarded
destination.
Call Forking Forwarding
Call Forking is used to ring two destinations at the same time. This feature will work for two extension number,
without a SIP Trunk, but with a SIP Trunk, it can ring an extension and one or two external numbers.
Remote (External) Call Forward
Remote (External) Call Forward, allows extension users to forward their incoming calls to a remote destination
such as a cellular or home telephone number. The extension user can change their forwarded destination from
their extension.

Call Operator

The system supports both a primary and secondary operator which can be accessed from any SIP telephone
endpoint or the analog port by dialing "0". Any extension, SIP telephone endpoint or FXS (analog port) can be
assigned as the primary and secondary operator. The Operators are defined in the Numbering Plan.

Call Park

Park often called orbit, is a way of placing a call on hold where anyone within the system can access that call by
dialing a park pickup code. The Park location is usually the same as the extension number.
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