Xblue Networks 45P Installation & Maintenance Manual

Xblue Networks 45P Installation & Maintenance Manual

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45p Installation & Maintenance Manual

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Summary of Contents for Xblue Networks 45P

  • Page 1 45p Installation & Maintenance Manual...
  • Page 2 Record of Revision Release Date Version Supersedes Description May 2006 Initial Initial Release...
  • Page 3: Table Of Contents

    Product safety and safety guidelines......................27 Installation Planning ........................... 28 Module Installation............................29 Wiring and Connectors ..........................32 Connecting Extensions..........................34 Station Message Detail Recording (SMDR) ....................35 Initialization Procedure ..........................37 5 Telephone Operation ................39 Introduction ........................39 XBLUE Networks...
  • Page 4 Do Not Disturb .............................64 Do Not Disturb - Override ...........................65 Enhanced Lettering Scheme .........................66 Extension Feature Status Check ........................67 Extension Groups ............................68 Extension Password / Phone Lock .......................68 Extension Pick Up Groups ...........................69 Extension Programming Copy ........................69 Extension Reminder............................70 XBLUE Networks...
  • Page 5 Page ................................94 Page (Allow / Deny)............................. 95 Page (Meet Me) ............................95 Pause / Pause Insertion ..........................96 Phone Lock / Unlock............................ 96 Privacy ................................. 97 Private To..............................98 Pulse to Tone (DTMF) Conversion......................98 Recall ................................99 XBLUE Networks...
  • Page 6 6.1 Extension Programming ............... 121 Day Class ..............................122 Night Class ..............................122 Monitor COS ..............................122 Line Assignment ............................123 Receive Assignment ............................123 Ring Assignment............................124 Extension Group............................124 Warning Tone..............................124 Outgoing Drop .............................125 Incoming Drop .............................125 Location................................126 Extension Position............................126 Feature Key Allow............................126 XBLUE Networks...
  • Page 7 6.3 Call Handling................139 Intrusion............................... 139 Intrusion Tone .............................. 139 Exclusive Hold Time ............................ 140 PBX Flash ..............................140 CO Flash..............................140 Remind Time ..............................141 Pause Time..............................141 PBX Code..............................141 PBX Auto Pause............................142 Tone Time ..............................142 XBLUE Networks...
  • Page 8 System Reminder ............................155 Time Switching .............................156 DB Password ..............................157 User Password .............................157 User Name..............................158 Preprogrammed Message..........................159 System ABBR No ............................161 Line Copy ..............................162 Extension Copy.............................163 System Time ..............................164 RMT X_RATE ...............................165 SMDR X_RATE ............................165 Hour Mode ..............................165 Dial Tone Detection............................166 XBLUE Networks...
  • Page 9 Control Contact (Dry Contact) ........................191 Location to Directory........................... 192 Directory to Location........................... 194 System Warm Start ............................195 System Cold Start............................195 A Appendix A..................197 Extension 55........................197 Remote Programming Connect........................197 Remote Programming Disconnect ....................... 199 Troubleshooting Screens ..........................199 XBLUE Networks...
  • Page 10 Language...............................215 Out Calling............................216 Call Record Reminder Tone ........................216 Storage Length ............................216 Incorrect Input............................216 LAN Port ...............................216 Broadcast Groups..........................216 Programming Using TCP/IP........................217 TCP/IP Login ...............................218 Main Programming Menu ..........................218 Extension ..............................221 DSP................................222 Department..............................223 Version................................224 Voice Processing Programming Flow ......................225 XBLUE Networks...
  • Page 11: Introduction

    The Contents of this manual are subject to change without notice and do not constitute a commitment on the part of XBLUE Networks, LLC., Every effort has been made to ensure the accuracy of this document, however, due to ongoing product improvements and revi- sions, XBLUE Networks, LLC., cannot guarantee the accuracy of printed material after the...
  • Page 12: Fcc Information

    The system is designed for use with standard telephone lines. Direct connection to party lines or coin-operated phones is pro- hibited. FCC Registration D6XMF00B924 Number Ringer Equivalence 0.0B Network Address Code E Signaling Service Order Code 9.0F Facility Interface 02LS2 Code Required Network Code RJ11C Interface XBLUE Networks...
  • Page 13: About This Manual

    Appendix A Remote Programming Create a remote programming terminal by “joining” Modem two system together. Appendix B Menu Bypass Codes Listing of all the programming codes, sorted by cate- gory. Related Documents: Extension User Guide (Full) Quick Reference Card XBLUE Networks...
  • Page 14 Introduction XBLUE Networks...
  • Page 15: System Configuration

    SMDR, Page Port and Loud Bell Contact 45PEKT Digital Display Telephone 3-Line LCD Digital Speakerphone with Handsfree Communications 45PDRP Door Phone Integrated Door Phone with Handsfree Response 45PFV6 Voice Mail 8 Port, 6 Hour, Integrated Flash Voice Mail with Auto Attendant XBLUE Networks...
  • Page 16: System Hardware

    Figure 1. shows how the additional modules are installed. Installing Additional Modules FIGURE 1. Voice Mail System Option Module 3 x 8 Digital Expansion Module Main Board XBLUE Networks...
  • Page 17: System Peripheral Connections

    The system is equipped with many of the necessary peripheral connections required to operate other resources in conjunction with the system. Ethernet Connection Voice Mail Serial Port SMDR Port Heartbeat LED Power Switch MOH & BGM Power Input External Ram Clear Page Initialization XBLUE Networks...
  • Page 18: Configuration Options

    Expansion (2) Total of 4 SLT Ports per System Option Module 1 - Option Module Per System Door Phone 2 Door Phones total (Option Module) Replaces 2 SLT Ports Integrated Voice 1 8-Port Voice Mail Per System Mail XBLUE Networks...
  • Page 19: Main System Ksu

    Built-in FSK transceiver for remote programming via EKT • DSP control for multi-party conference, tone plant and tone detector • External Music on Hold Connection using a mini-mono plug • Battery Back Up for RAM • * System shown configured as a 616 XBLUE Networks...
  • Page 20: Expansion Module 3 X 8

    3 Central Office Lines 8 Digital Extensions Flat Ribbon Cable • 3 analog CO line ports plus 1 Power Failure port on port-1 • Dual mode caller ID detection (FSK and DTMF) • 8 digital extension ports XBLUE Networks...
  • Page 21: Option Module

    A ribbon cable connects the expansion Module to the motherboard and is inserted into the Option board pin connector. Over-voltage Protection per CO Circuit • Polarity Guard per CO Circuit • XBLUE Networks...
  • Page 22: Voice Processing System

    System Configuration Voice Processing System The Integrated Voice Processing System (VPS)can be added to the main cabinet to provide Voice Mail functionality as well as Automated Attendant. Support Ethernet port for Administration Management • XBLUE Networks...
  • Page 23: System Specifications

    1 Amp DC (Do not use AC!) Dimensions System Dimensions - Measurement in Inches TABLE 3.2 12 1/2 L x 9 1/4 W x 3 7/8 H Mounting Mounting Methods TABLE 3.3 Mounting Methods Wall Mount Table Mount XBLUE Networks...
  • Page 24 2 on the main board, which can be pro- grammed as either Single Line Telephone ports or Door Phones. 2 on the Option Module 4 Maximum SLT Extensions in a fully configured system Option Module 1 Option Module may be installed a system XBLUE Networks...
  • Page 25 TABLE 3.8 Digital Time Division Multiplex (TDM), Pulse Code Modulation (PCM) Extension Interface Specifications: CO Line Interface Specifications TABLE 3.9 Dialing Pulse or DTMF (Touch Tone) Loop Length 80 Ohms for SLT Maximum Ringer 70 V AC, 35 Hz SLT XBLUE Networks...
  • Page 26 System Specifications Maximum Cable Length: Digital Extension Wiring TABLE 3.10 26 AWG 650 Ft. 24 AWG 1133 Ft. 22 AWG 1586 ft. Single Line Telephone Extension Wiring TABLE 3.11 26 AWG 850 Ft. 24 AWG 1416 Ft. 22 AWG 1983 Ft. XBLUE Networks...
  • Page 27: Installation

    The system should be located in an electrically noise-free environment to avoid interfer- ence. To reduce interference, use independent wiring for extensions connected to this system. Do not include connections for antenna, power supplies and/or internet connections in the same sheath (cable). XBLUE Networks...
  • Page 28: Installation Planning

    It may be easier to install all expansion modules into the system before mounting it on the Backboard. XBLUE Networks...
  • Page 29: Module Installation

    One “dry-contact” RELAY 24VDC/1A is provided on the Option Module for use with external ringing devices. The system can be programmed to activate the dry contact whenever pro- grammed CO Lines ring. Caution DO NOT USE AN AC Power supply, the bell will ring continuously. XBLUE Networks...
  • Page 30 Door Relay Four door relays, with screw terminal interfaces, can be programmed to send a (programmable) momentary closure to release electronic door lock device. XBLUE Networks...
  • Page 31 It is good practice to protect all CO Lines and Extensions with proper lightning surge arres- tors, such as gas discharge tubes, which guards against damaging surges caused by non- direct lightning strikes. Failure to provide proper lightning protection may cause damage to the system. XBLUE Networks...
  • Page 32: Wiring And Connectors

    Digital and Door Phone Extension Wiring TABLE 4.1 26 AWG 650 Ft. 24 AWG 1133 Ft. 22 AWG 1586 ft. Single Line Telephone Extension Wiring TABLE 4.2 26 AWG 850 Ft. 24 AWG 1416 Ft. 22 AWG 1983 ft. XBLUE Networks...
  • Page 33 Moves, Adds and Changes quickly and easily. Use the following steps to connect the extensions to the system. Terminate wires into the Jumper Press wires firmly inside the jumper by pliers Complete Wiring Connect Jumper to the Port XBLUE Networks...
  • Page 34: Connecting Extensions

    Installation Connecting Extensions Digital Extensions   8          7         6         5          4         3         2         1            3       2      1      PF CO Line and Digital Extension Numbers TABLE 4.3 CO Lines 1 - 9 Digital Extensions 10 - 33 Module Exp 1 Exp 2 XBLUE Networks...
  • Page 35: Station Message Detail Recording (Smdr)

    00:04 12/01 16:52:45 00:00:12 10 01 Unknown 00:04 12/01 16:52:45 00:00:12 10 01 00:03 12/01 16:53:19 00:00:05 55 01 00:05 12/01 16:53:24 00:00:31 $ TRH 10 01 4939563 12/01 16:54:31 00:00:11 12 01 4939563 12/01 16:54:43 00:00:18 $ TRH XBLUE Networks...
  • Page 36 7 9 - 8 0 S h o u l d b e B l a n k XBLUE Networks...
  • Page 37: Initialization Procedure

    Leave the RAM Switch in the off position for 30 seconds and then switch it to the on position. The system has now been restored to factory default. All CO Lines will ring extensions, including SLT extensions. • All extensions can take and place calls and the Toll Restriction is at Default • XBLUE Networks...
  • Page 38 Installation XBLUE Networks...
  • Page 39: Telephone Operation

    The XBLUE telephone is a high quality, full featured, speakerphone with programmable feature buttons, which allows the user to customize the operation of their telephone. Telephone Basics Navigation Keys AUX Lamp 3x16 Display Programmable Feature Buttons Headset Jack Speaker Button XBLUE Networks...
  • Page 40: Navigation Keys

    Press the Select Key to enable or Dis- able Background Music Down - N/A Door Phone Up - Answer Door Phone 1 The Door Phone must be connected and active to access Down - Answer Door Phone 2 XBLUE Networks...
  • Page 41: Feature Codes

    2 - Direct Forward 3 - Follow Me 4 - No Answer 5 - Busy/No Answer 6 - External Call Park F 73 Call Pickup Directed F 54 Call Pickup Group F 53 Caller ID (CID) Press CID (Center Interactive Button) XBLUE Networks...
  • Page 42: Telephone Feature Codes

    Headset Enable/Disable F 9# Hot Dial F #6 Hold Retrieve (SLT) Same Extension Hold Retrieve (SLT) Different * 7 EE EE=Extension Extension Hot Line # #4 Intercom Call Back F 91 Last Number Redial Least Cost Routing F 68 XBLUE Networks...
  • Page 43 Speed Dialing (Abbr Dialing) Speed Dialing (SLT) # 1 to store * 1 to Dial Status Message F 90 Touch Tone on/off F #1 Transfer Beep F 79 Voice Call Allow/Deny F 98 Voice Mail F 64 Voice Recording F 67 XBLUE Networks...
  • Page 44: Feature Code Operation

    They then have the option to monitor the caller or ignore the alert and allow the caller to leave a message. Once the user has selected to monitor the caller, they then have the option to leave the caller undisturbed (leaving a message) or XBLUE Networks...
  • Page 45: Attendant

    Evening/Alternate/Time), time of day settings, (Abbr) System Speed Dial number program- ming, and recording of the optional Auto Attendant greetings. The attendant extension may be connected to any system extension port and be assigned any intercom extension number in the numbering plan. XBLUE Networks...
  • Page 46: Attendant Administration (Admin.)

    For example; if a very long telephone number will not fit into one speed number location, split the number into two locations. To store the number “12345678901234567890”, for example, into locations 20 and 21: Enter into location 20: “1234567890Feature 1 21”. • XBLUE Networks...
  • Page 47 Attendant Administration, Caller ID Table and Ring Mode Only the designated Attendant extension can manually change the system Ring Mode. The Attendant extension receives all calls via any extension that invokes Forced Inter- com Call Forward. XBLUE Networks...
  • Page 48: Authority Code (Traveling Class Of Service)

    “Exclusive Hold” automatically. Similarly, while on an intercom call and talking with another extension, by pressing a CO Line button, the intercom call will be placed on Exclusive Hold. The need to press Hold is eliminated, except if you want to place a call on System Hold. XBLUE Networks...
  • Page 49: Automatic Record

    Voice Record Button (Feature 67). All recording are stored in the extension user's mailbox. Note: Requires the Voice Mail System XBLUE Networks...
  • Page 50: Automatic Selection (Co/Intercom)

    However, the automatic line selection feature may be overridden by pre-selecting an outgoing line, or dialing an extension before lifting the handset, or pressing the speaker button. XBLUE Networks...
  • Page 51: Auxiliary Lamp Led Status Bar

    The lamp may have more than one indication flashing or steady at one time as features are utilized in the system. When “Extension Call Forward” is enabled, the Status Bar will be lit solid. The LED status bar indicates several different functions such as Call Forward, Do Not disturb, or line ringing. XBLUE Networks...
  • Page 52: Background Music (Bgm)

    BLF button LED for that extension lights. When that extension is in Do Not Dis- turb, the LED will flash. This same button is used as a one-button Direct Station Selection (DSS) call button for quick transfer of calls or intercom calling. XBLUE Networks...
  • Page 53: Busy Ring Allow/Deny

    Associated Programming Transfer Transfer Beep Enable (Feature Conditions: This feature will toggle on/toggle off when it is programmed under a flexible button on the Digital Speakerphone. The LED will not light when the feature is enabled, or disabled. XBLUE Networks...
  • Page 54: Call Attendant (Operator)

    LCD soft key under 'reply'. Then the queued extension begins ringing. Associated Features Associated Programming Intercom Mode Selection (F95) Forced Intercom Tone Ring (*) Flexible Button (F#3) Interactive Soft Buttons Voice Announce / Handsfree Reply XBLUE Networks...
  • Page 55: Call Duration Timer (Incoming/Outgoing)

    “Warning Tone” time expires, the call is released. This feature is normally used to control outgoing call traffic. Associated Features Associated Programming Outgoing Drop 1-SN-09 Warning Tone 1-SN-08 Incoming Drop 1-SN-10 Warning Time 3-12 Conditions After the Call Duration Time has expired, the Call Timer begins. XBLUE Networks...
  • Page 56: Call Forward Extension

    If any of the Call Forward features are programmed on a flexible button, the LED asso- ciated with that button will light indicating that call forward is active. External call forward is programmed in Attendant Administration programming, allowing one inbound CO Line to forward to a preprogrammed, outbound CO Line. XBLUE Networks...
  • Page 57: Call Park / Call Park Answer

    Hold Call Answer to place the call on hold and retrieve the call from hold. The Call Park Answer feature code may be programmed on any programmable feature button. Calls that are parked follow the Transfer Recall Timer and will ring the initiating exten- sion when that timer has elapsed. XBLUE Networks...
  • Page 58: Call Pickup Group

    The Call Pick Up feature code may be programmed on any programmable feature but- ton. If several calls of the same priority are ringing at the extension, the calls are answered in the order they are received. XBLUE Networks...
  • Page 59: Caller Id (Standard On All Co Lines)

    Press the “Activation” button to initiate a call back to the displayed telephone number. Associated Features Associated Programming Call Handling Country Code 3-27 Long Distance Prefix 3-28 Local Area Code 3-29 Resource CID RPT MOD 4-25 XBLUE Networks...
  • Page 60: Call Waiting

    You may only have one Call Back active at any time. Associated Features Associated Programming Conditions: During call back alert tones, lifting the handset will directly connect the extension user to the selected CO Line calling back. XBLUE Networks...
  • Page 61: Conference

    This creates a three party conference. To add the additional conference member, the initiator presses hold, makes the final call, and presses the conference button. XBLUE Networks...
  • Page 62: Data Rate

    The system operation Mode must be set to “Time Mode” for the system to automatically switch from day to night mode ringing. When programming Time Service Mode switching, the input time represents the time of day that the service mode will change to the associated Service Mode. XBLUE Networks...
  • Page 63: Default Flexible Buttons

    Touch Tone Headset Disable Conditions No Flexible Buttons will be changed Any Activated or deactivated feature will be set back to default, but no database param- eters such as Class of Service, Predefined Forwarding etc., will be changed. XBLUE Networks...
  • Page 64: Directed Call Pickup

    Other extensions with a programmed DSS/BLF button of the extension that is in Do Not Disturb, will flash indicating that the extension is in DND. The Do Not Disturb feature, found in Extension programming 1-SN-19, must be enabled or the system will not have the ability to activate the DND feature. XBLUE Networks...
  • Page 65: Do Not Disturb - Override

    Conditions: An extension in DND that has been overridden will tone ring indicating the override. An extension in DND that has been overridden may invoke Forced Intercom Call For- ward, which will redirect the call to the attendant. XBLUE Networks...
  • Page 66: Enhanced Lettering Scheme

    Associated Features Programming Name in Display Resource Text Messaging Preprogrammed Message 4-11-1 Premises Message 4-11-2 User Name 4-10 Conditions This is a system wide feature, so only one letter scheme can be selected at each instal- lation. XBLUE Networks...
  • Page 67: Extension Feature Status Check

    • Forced LCR = N (N0) • Touch Tone = Off • ECF = Disable • Conditions: Listed here are the default (factory) values for each of the displayed features. There- fore, the actual values may appear different. XBLUE Networks...
  • Page 68: Extension Groups

    Phone Lock/Unlock (F97) Resource Call Forward (F2) User Password 4-09 Authority Code (F55) Conditions Each extension can customize their password at any time. The password of the extension that is programmed as the attendant, becomes the “Attendant Password”. XBLUE Networks...
  • Page 69: Extension Pick Up Groups

    When copying to a group, a Pick Up Group is selected and all exten- sions assigned to that group will receive the copy. Associated Features Programming Resource CO Line Copy 4-13 Extension Copy 4-14 Feature Key Copy 4-23 XBLUE Networks...
  • Page 70: Extension Reminder

    Extension Swapping allows extension directory numbers to be exchanged from one port to another. This feature can be used to simplify moves and changes of extensions at any spe- cific location. Extension directory numbers which are swapped will retain their designated programming. XBLUE Networks...
  • Page 71: Extension User Name

    6 characters in length. Each name may contain upper and lower case letters, numbers and special characters which are available through the Enhanced Lettering Scheme feature. The Extension User Name is programmed in Database Programming. Associated Features Programming Intercom Calls Resource - Letter Type 4-02 Resource - User Name 4-10 XBLUE Networks...
  • Page 72: External Music Source

    Another way to access this feature is by using the Navigation Keys. Press the Left Naviga- tion Key three times, or the Right one 5 times, until PAGE is displayed. Press the Up Navi- gation Key for All Call Page, and the Down Navigation Key to select a group to page. XBLUE Networks...
  • Page 73: Fax Detection With Automatic Transfer

    All features accessed using the Feature button. Extension Feature Button Disable 1-SN-13 Conditions The only feature that does not require the feature key to be dialed first is “Account Code” which only requires the digit 4 to be dialed. XBLUE Networks...
  • Page 74 Distinctive Ringing (Ring Type) Speed Dialing (abbr. Dialing) Do Not Disturb (DND) Status Message Extension Feature Status Touch Tone Off/On Extension Password - Phone Lock Transfer Beep Enable/Disable Extension Reminder Voice Call Allow/Deny Voice Mail Extension Reminder Delete F*92 Flash (CO/PBX) XBLUE Networks...
  • Page 75: Flash Recognition - Analog Port Slt

    The End Time can be set very high to detect very slow hook-flash operations but care should be taken when using high End settings since the timing may not allow the trig- gering of On-Hook commands in an acceptable period for the user. Use the default Start and End timing wherever possible. XBLUE Networks...
  • Page 76: Flash - Co Line

    CO Line. The Flash command is very important when using Centrex CO Lines. For easy access it is recommended, in these two cases, the Flash feature code should be programmed onto a Flexible Feature Button. XBLUE Networks...
  • Page 77: Flexible Feature Button Programming

    DSS/BLF, etc.), while others do not (Background Music, Call Pick-Up, Last Number Redial, etc.). Related Features Programming DSS Button Programming Extension - Feature Button Disable 1-SN-13 Feature Button Disable Resource Extension - Line Assignment Feature Key Copy 4-23 Feature Look-up XBLUE Networks...
  • Page 78: Forced Intercom Tone Ring

    Extension - ICM Mode 1-SN-15 Conditions It is not possible to force an extension from Tone Ring mode to Voice Announce mode if the extension is set to Tone Ring mode. When an extension leaves a Callback, the alert signal will ring. XBLUE Networks...
  • Page 79: Group Call Pickup

    CO Line on Hold, I – Hold identifies that the call is holding for that extension with a flash- ing LED. A CO Line placed on hold by a different extension will change colors and be lit solid. Related Features Programming Call Transfer Call Handling Hold Reminder Recall 3-13 Remind Time 3-06 XBLUE Networks...
  • Page 80: "Hold" Remind Time

    Holding Call Answer works for all CO Lines regardless of the extension’s CO Line button programming. It is possible to retrieve calls that do not appear on a button at an extension via Holding Call Answer. XBLUE Networks...
  • Page 81: Hot Key Enable / Disable

    Intercom calling Conditions It is not recommended to disable the Hot Key Pad when Auto Line Select (Prime Line Pickup) is set to a CO Line or Line Group, because it will make internal Feature 95 calling problematic. XBLUE Networks...
  • Page 82: Hour Mode Selection 12/24

    If a member in the sequence is busy, the next available member will ring, if all members are busy, the calling will get ring no answer. For instance, if Member 1 and Member 2 are busy, Member 3 will ring. As soon as the busy members are no XBLUE Networks...
  • Page 83 When using a Linear Hunt Group, calls will only “hunt” to the next extension if the pre- vious extension is busy. When a call is presented to an all ring hunt group, and all extensions are busy, the caller will receive a busy signal. XBLUE Networks...
  • Page 84: Intercom Calling - Non Blocking - Intercom Button

    So, intercom dial tone is heard automatically upon lifting the handset or when pressing the button. If a called extension does not answer you can invoke a callback to that extension by pressing the soft button under the “cbck” button. XBLUE Networks...
  • Page 85: Intercom Call Back

    Manufacturer assumes no responsibility with regard to the use of this feature. It is provided for the virtue of ethical use only. YOU are responsi- ble for using this feature appropriately considering all applicable laws. Related Features Programming Extension Monitor COS XBLUE Networks...
  • Page 86: Intrusion Tone

    Manufacturer assumes no responsibility with regard to the use of this feature. It is provided for the virtue of ethical use only. YOU are responsible for using this feature appropriately considering all applicable laws. XBLUE Networks...
  • Page 87: Last Number Redial

    LNR will dial the speed dial number and any subsequent manu- ally dialed digits. If the Last Number Redial memory is empty, the telephone will receive error tone and the telephone will display: “LNR EMPTY” XBLUE Networks...
  • Page 88: Least Cost Routing

    Loud Bell CO Line Groups, the contact closure operates and controls the connected device. Related Feature Programming CO Line 2-LN-06 Extension Control - Dry Contact 6-4 Ringing Conditions The Loud Bell or Strobe light will be activated each time the associated CO Line rings. XBLUE Networks...
  • Page 89: Messaging - Premises

    The Status Message will only update if the called telephone is ringing. If the extension answers handsfree, press the key to activate ringing and received the status mes- sage. XBLUE Networks...
  • Page 90: Message Waiting

    Note: Refer to Appendix A for step by step instructions Related Features Programming Resource Modem Number 4-05 Conditions To activate the modem, the call must be transferred. All settings are automatic, no need for modem programming. XBLUE Networks...
  • Page 91: Monitor - Extension

    Monitor Class of Service of “5”. Extensions with the same monitor Class of Service, may not monitor each other. Monitor is only allowed if the called extension’s Monitor Class of Service is less privi- leged than the calling extension’s Monitor Class of Service. XBLUE Networks...
  • Page 92: Music-On-Hold

    You must press the mute button to talk to the calling party. When the call is terminated, the mute button must be pressed again. Related Features Programming OHVA XBLUE Networks...
  • Page 93: Off Hook Voice Announce

    On Hook Dialing allows the user to monitor the dialing of an outgoing call through the built-in speaker. The user may place an outgoing call without lifting the handset, allowing for hands-free operation. Related Features Programming Automatic Line Selection Hot Key XBLUE Networks...
  • Page 94: One Touch Transfer

    Only one page will work at a time, if a second page is attempted, “PAGE BUSY” will be displayed. Single Line Telephone may initiate a Page, and use the Meet Me Page feature, but they will not receive a page announcement. XBLUE Networks...
  • Page 95: Page (Allow / Deny)

    A page may be answered at any telephone, by dialing Meet Me Page code, even if the page announcement is not heard over the telephone speaker. The page may be a zone page or a system wide “all page”. The Meet Me Page code may be programmed on any available flexible button. XBLUE Networks...
  • Page 96: Pause / Pause Insertion

    The use of the feature (Phone Lock) will block all CO Line calls, including emergency calls such as “911”. Therefore, it is not recommended that any telephone be locked. Related Features Programming Resource - User Password 4-09 Extension Password (F97) XBLUE Networks...
  • Page 97: Privacy

    Conditions Monitor can be used to listen-in on existing conversations. Intrusion can be used to Barge-in on existing conversations. If Intrusion is set to “Y” another extension will be able to enter in an monitor another extension’s conversation. XBLUE Networks...
  • Page 98: Private To

    CO Lines and access special services which require DTMF tones. A limited number of applications may still only support Pulse dialing for outgoing calls, but after reaching an outside party the use of Touch Tone mode may be required. Related Features Programming Speed Dial CO Line Extension Dialing System XBLUE Networks...
  • Page 99: Recall

    If Call Forward or Do Not Disturb is activated, this reminder tone will be heard when the extension user places an intercom call. XBLUE Networks...
  • Page 100: Ringing Level / Muted Ringing

    CO Line line, CO Line group, feature button or by dialing an intercom number before going off-hook. The user may simply lift the handset to have the system assign the highest priority call to that extension. XBLUE Networks...
  • Page 101: Relay Control

    A Flexible button may be programmed to activate a specific relay. When the relay is activated, the LED on the button will be lit solid. Each Relay can be programmed as a Relay or a Sensor, but not both. XBLUE Networks...
  • Page 102: Save Dialed Number (Sdn)

    Considering these factors the system provides for customizing of the hook-switch com- mand monitoring in system software. The database configuration may be adjusted to ignore hook-switch operations that are considered too short to be any valid request and to limit the time allotted. XBLUE Networks...
  • Page 103: Single Line Telephone - Co Line Flash

    SLT Flash Time 3-13 PBX Flash Time 3-04 Conditions The successful operation of features for the host PBX is dependant upon proper opera- tion of host system features. Refer to the information provided with the host equipment for more information. XBLUE Networks...
  • Page 104: Speakerphone

    A Flexible button may be programmed to activate a specific relay. When the relay is activated, the LED on the button will be lit solid. Each Relay can be programmed as a Relay or a Sensor, but not both. XBLUE Networks...
  • Page 105: Speed Dial (Abbr) - Extension /System

    Programming Attendant Administration Extension System ABBR Check 1-SN-14 Pause Resource - System Speed dial (ABBR) 4-12 Class of Service – Extension Class of Service – CO Lines Pulse to DTMF Conversion Flash Toll Restriction Extension ABBR Number (F1) XBLUE Networks...
  • Page 106: Status Message

    When customizing number 7. Empty, use the standard keypad entry process. Key Pad Entry Procedure TABLE 5.8 Digits Depression 1 Depression 3 Depression 2 Depression 4 Special Characters enters numeric if press before, lower case if after Space or go to the next character XBLUE Networks...
  • Page 107: System Reminder

    Extensions monitoring Background Music channel MC1 will not recognize the System Reminder. The music alarm will not play at an extension that is busy on a call (handset or speaker- phone), or in Do Not Disturb (DND) mode. XBLUE Networks...
  • Page 108: Text Messages

    When customizing number 7. Empty, use the standard keypad entry process. Key Pad Entry Procedure TABLE 5.10 Digits Depression 1 Depression 3 Depression 2 Depression 4 Special Characters enters numeric if press before, lower case if after Space or go to the next character XBLUE Networks...
  • Page 109: Touch Tone On/Off

    (ring) to the transferring party when this timer expires. There are two recall timers that affect transferred calls; Transfer Busy Recall Time and Transfer Idle Recall Time. Idle and Busy represent the status of an extension for unsu- XBLUE Networks...
  • Page 110: Transfer Beep

    Transfer Beep Feature When a call is transferred an audible tone is heard. Dial Feature 79 to disable this tone. Related Features Related Programming Conditions XBLUE Networks...
  • Page 111: Voice Announce / Hands-Free Reply

    Extension presses the “*” key while the extension is ringing. Extensions in Ring or Page Mode with Voice Announce Denied Cannot receive Voice Announce calls. During Tone Ringing, the LED associated to the button will flash. XBLUE Networks...
  • Page 112: Voice Call Recorder (One Touch Record)

    Extensions programmed into the Automatic Record Group, will not begin recording until Call Duration Timer has expired. Placing a call on hold constitutes completing a call and ends the recording function. Therefore, the feature code saving the recording must be dialed before placing the call on hold. XBLUE Networks...
  • Page 113: Voice Processing Digital (Integration)

    CO Line Ringing Modes Extension - Record Allow 1-SN-16 Voice Call Recorder Extension - Ring Assignment 1-SN-06 Auto Record CO Line - Hunt Group Answer 2-LN-03 Messaging – Voice Call Forward Automated Attendant (part of the voice mail system) XBLUE Networks...
  • Page 114: Volume Control

    The Ringer volume adjustments allow for 4 (four) volume levels. Whenever the various mode is active, press the Volume UP or DOWN Keys as necessary. The volume for this mode/function is now set. Related Features Associated Programming XBLUE Networks...
  • Page 115: Warning Tone / Co Line Call Limiter

    Warning Time Incoming Call 3-12-2 Conditions This feature is not recommended as a “Toll Saver” option and should be used only for specific applications. Warning Additional calls can be made at the extension following the expiration of the Tone/Drop Call operation XBLUE Networks...
  • Page 116 Telephone Operation XBLUE Networks...
  • Page 117: 6.0 Database Programming

    MBC is 4-07 (the system automatically places the “-”. A complete list of Menu Bypass Codes are included at the end of this manual in Appendix “A”. Menu Bypass Code Number and Description TABLE 0.1 Number Description Extension CO Line Call Handling Resource Restriction Control XBLUE Networks...
  • Page 118 Keys. Their functions change depending on the programming mode. Volume Up/Down Keys - Are used to access the Menu Bypass Codes (MBC). Hold Key - Used to back up one level from your current programming position. Speaker Button - Used to exit programming. XBLUE Networks...
  • Page 119: Programming Mode

    To enter programming mode: Press the [Feature] Default Password is: 000000 MAY 01 MON 10:00 DB PSWD:****** bksp show Press F2 - The middle Soft button which should now be labeled show MAY 01 MON 10:00 DB PSWD:****** bksp show XBLUE Networks...
  • Page 120 If the actual MBC Code is not know, just enter something close, like 410, and press next until the desired parameter is found. Press the Volume Up or Volume Up Volume Down To reenter the MBC Input Screen A full list of MBC Codes can be found in Appendix “B”. XBLUE Networks...
  • Page 121: 6.1 Extension Programming

    The following is a list of all the Extension directory numbers available Digital Extensions Valid Digital Extension Numbers TABLE 1.2 KSU (01) Exp 1 (02) Exp 2 (03) Analog Extensions Valid Analog Extension Numbers TABLE 1.3 Module SLT1 SLT2 Option * Door Phone or SLT XBLUE Networks...
  • Page 122: Day Class

    Monitor Class of 1 or higher. An extension with a Monitor Class of “9—Least Privileged” cannot monitor any other extension. Stations with the same Monitor Class cannot monitor each other. Data Range: 0—9 XBLUE Networks...
  • Page 123: Line Assignment

    Press Show to enter programming area. Press chg to select “Y” to allow or “N” to deny the entered extension from accessing the selected CO Line when receiving an outside call. Press next to select the next CO line. XBLUE Networks...
  • Page 124: Ring Assignment

    Warning Tone when this extension has reached the maximum allowed call time. This is also based on the parameter: Warning Time - Outgo- ing/Incoming Calls. Outgoing Drop - MBC 1-SN-09 Incoming Drop - MBC 1-SN-10 Warning Time - Outgoing - MBC 3-12-1 XBLUE Networks...
  • Page 125: Outgoing Drop

    Warning Time - Outgoing - MBC 3-12-1 Warning Time - Incoming - MBC 3-12-2 Data Range: Y—N Factory Setting: N Press chg to select “Y” to allow or “N” to deny the use of the incoming drop feature. XBLUE Networks...
  • Page 126: Location

    Each extension can be allowed or denied the ability to use the Feature Key. If denied, the extension is unable to activate any features/functions that begin with the “Feature key”. This includes any function/features saved under a programmable button or pressing the Feature key. Data Range: Y—N Factory Setting: Y XBLUE Networks...
  • Page 127: System Abbr (Speed Bin) Check

    Record Allow determines if this extension will be able to activate the One Touch Record feature while on a call. (Optional Voice Mail system required.) Data Range: Y—N Factory Setting: Y Press chg to select “Y” to allow or “N” to deny the Record Allow feature. XBLUE Networks...
  • Page 128: Cfw Auxi Lamp

    An extension can be allowed or denied the ability to be placed into Do-Not-Disturb mode. If denied, the extension cannot be place into DND mode. Data Range: Y—N Factory Setting: Y Press chg to select “Y” to allow or “N” to deny the extension from using the Do-Not-Dis- turb feature. XBLUE Networks...
  • Page 129: Beep 2 Allow

    Manual Call Forward set at the station will override Predefined Call Forward. Data Range: 10~37, 82~89 Factory Setting: NULL Forward extensions to the internal Voice Mail group: 87 Press chg and enter the extension or hunt group number. Press save to enter. XBLUE Networks...
  • Page 130: Ecf Allow

    CO facilities. Data Range: Y—N Factory Setting: N Press chg to select “Y” to allow or “N” to deny the extension from being forced to use LCR when dialing an outside telephone number. XBLUE Networks...
  • Page 131: 6.2 Co Line

    Day Class MBC - 2-LN-01 This Class Of Service associates the selected CO Line to specific dialing rules set up in Toll Restriction for the system Service Mode “DAY”. Data Range: 0—7 Factory Setting: 0 Press chg to select. XBLUE Networks...
  • Page 132: Night Class

    For Integrated Voice Mail—Set to Group 6 (87) Press chg to select. Dialing [Type] MBC - 2-LN-04 This is the dialing mode for CO Lines. It can be Tone (DTMF) or Pulse (Rotary). Data Range: Tone, Pulse Factory Setting: Tone Press chg to select. XBLUE Networks...
  • Page 133: Line Type

    When a CO Line is programmed to loud bell “Y” the system closes a relay that can activate an ancillary loud bell unit or activate an ancillary strobe light. Data Range: Y—N Factory Setting: N Press chg to select. XBLUE Networks...
  • Page 134: Line Group (Co Line Groups)

    Ring Type for this CO Line. This means that the Ring Type selected at the extension will be fol- lowed. If a Ring Type is selected here for the CO Line - the CO Line Ring Type supersedes the Extension Ring Type. Data Range: 0—4 Factory Setting: 0 XBLUE Networks...
  • Page 135: Fax Xfr To

    The system is DSP processor based and has the ability to adjust audio levels for all CO Line connections. Use Gain (Rx) to adjust the transmit audio level of internal extensions on CO Lines. Data Range: -00 dB — -12 dB Factory Setting: -03 dB Press chg to select. XBLUE Networks...
  • Page 136: Dtmf Disable

    CO Lines to the voice mail system for Automated Attendant use. Data Range: 10~37, 82~89 Factory Setting: NULL To Set to Internal Voice Mail: 87 Press chg and enter the extension or hunt group number. Press save. XBLUE Networks...
  • Page 137: Privacy Rls

    Privacy Release allows a user to join an existing conversations. When a CO Line is set to Privacy Release—”Yes”, an additional extension may press a CO Line that is in use at another extension and will join the ongoing conversation (Conference). Data Range: Y—N Factory Setting: N Press chg to select.Press chg to select. XBLUE Networks...
  • Page 138 CO Line XBLUE Networks...
  • Page 139: 6.3 Call Handling

    When set to “Y” (Yes) an Intrusion Tone is played whenever an extension intrudes on another extensions conversation. When set to “N” (no) no tone will be played. Be sure to verify all laws regulating this feature before it is disabled. Data Range: Y—N Factory Setting: Y XBLUE Networks...
  • Page 140: Exclusive Hold Time

    This timer is used when an extension drops an outside CO Line call allowing it to dial out on another CO Line or dial an internal extension or feature. The CO Flash timer ranges from 0.1 ~ 3.0 seconds (100ms~3000ms). Data Range: 0.1—3.0 Seconds Factory Setting: 0.7 Press chg to select. XBLUE Networks...
  • Page 141: Remind Time

    Data Range: 0—90 Seconds Factory Setting: 1.5 Seconds Press chg to select. PBX Code MBC - 3-08 Select between a single or double digit entry to access a PBX CO Line. Data Range: 0—99 Factory Setting: 9 Press chg to select. XBLUE Networks...
  • Page 142: Pbx Auto Pause

    : This timer is relevant only for ana- log interface voice processing systems connected to the system analog ports. The Int_Dgt Time is the minimum duration of time between DTMF tones delivered to the Voice Mail analog port for voice processor – call processing. XBLUE Networks...
  • Page 143: Warning Time

    Outgoing/Incoming CO call before hearing the Warning Tone. An extension can also be disconnected in association with the Drop Call function. Outgoing Data Range: 01—10, 15, 20, 25, 30 Factory Setting: 05 Incoming XBLUE Networks...
  • Page 144: Recall Time

    When an initially ringing CO Line is programmed to ring the alternate attendant, and the inbound CO Line call goes unanswered, the call will automatically switch to “Active Alert Ring Status. “ Data Range: 10, 20, 30, 40, 50, 60 seconds Factory Setting: 30 seconds Press chg to select. XBLUE Networks...
  • Page 145: Tone Sender

    Hook-Switch operations longer than the end time will be interpreted as a • disconnect. Start Time Data Range: 60—1400 milliseconds Factory Setting: 200 milliseconds End Time Data Range: 100—1500 milliseconds Factory Setting: 1500 milliseconds Press show to get to sub fields Press chg to select. XBLUE Networks...
  • Page 146: Operator Code

    MBC - 3-19 This programming parameter is used to select which call types (Incoming Calls and/or Out- going Calls) will generate an output to the SMDR port. Includes two subfields. Outgoing Call: Data Range: Y/N Factory Setting: Y Incoming Call: XBLUE Networks...
  • Page 147: Hunt Method

    BB Call Pause is the timer used to allocate how much time elapses between the time a Pager (Beeper) number is dialed and when the digits to be displayed are sent. Data Range: 0—9 Factory Setting: 0 Press chg to select. XBLUE Networks...
  • Page 148: Vm Mon Time

    This parameter when set to “Y” (Yes) transmits (so the dialer can hear) the numbers being dialed on outgoing CO Line calls. When set to “No” the user will not hear the digits dialed. Data Range: Y/N Factory Setting: Y Press chg to select. XBLUE Networks...
  • Page 149: Wait Cid_T (Cid Feature)

    This parameter is a Caller ID feature that is programmed with the country code where the system is installed (In the USA the code is “01”.) Data Range: 4 digits maximum, 0 to 9, Null Factory Setting: Null XBLUE Networks...
  • Page 150: Long Distance Prefix (Cid Feature)

    Area Code must be programmed into the Local Area Prefix “1” so that it is dialed. Data Range: 5 digits maximum, 0 to 9, Null Factory Setting: Null Press show to get to sub fields Press chg to select. Press next to advance or back to return to the previous subfield. XBLUE Networks...
  • Page 151: Sys External Call Forward

    Data Range: Always, Never, Day, Night Factory Setting: Always Talk Time Data Range: 01—99 minutes Factory Setting: 05 Press show to get to sub fields Press chg to select. Press next to advance or back to return to the previous subfield. XBLUE Networks...
  • Page 152: Lcr Time

    The LCR Time is the time that elapses between when the last digit is dialed and when the LCR tables are referenced for establishing a CO Line call. Data Range: 1—8 seconds Factory Setting: 3 seconds Press chg to select. XBLUE Networks...
  • Page 153: 6.4 Resource

    6.4 Resource This chapter defines each of the parameters of the system Resource data category, and lists the factory setting and other possible settings that can be selected. During Display Menu programming scroll through the menu options until you are at program “Resource”. To enter the Resource Programming area press the “show”...
  • Page 154: Attendant

    This designation allows this extension to be called by dialing 0 (zero) when dialing on the intercom. Data Range: 10—37 Factory Setting: 10 Press chg to select. Input the extension number that will serve as the system Attendant Extension. Press save XBLUE Networks...
  • Page 155: Alternate

    (Beep tone repeated — one second on/one second Off.) These alarms will function daily. Extensions listening to BGM will not be able to differentiate between the reminder alarm and the BGM already playing. Use 24 hour format when you input reminder times. XBLUE Networks...
  • Page 156: Time Switching

    Use back and next to select the Day to change. Press show The current programming of “Noon Start” is displayed. Use back and next to select between time options Press change Input the time for this mode change in 24-hour format. Press save XBLUE Networks...
  • Page 157: Db Password

    Input the extension number for which the password is to be displayed. Press show. The password for that extension is displayed. Press back to enter another extension number for password display or press next to advance to the next database parameter. XBLUE Networks...
  • Page 158: User Name

    Press chg Use the Dial Pad keys to input the name that will be displayed. Press save Press Back to enter another extension number for user name programming or press next to advance to the next database parameter. XBLUE Networks...
  • Page 159: Preprogrammed Message

    Data Range: Alpha-numeric entries up to sixteen characters in length Outgoing Messages: 1. Have a Good Day • 2. Call Operator • 3. Call Home • 4. Call Back • XBLUE Networks...
  • Page 160 Use the Dial Pad keys to input the message that will be displayed when the user selects this option. Press save Use the Back and Next to navigate through the various programmable messages and repeat programming instructions for each desired change. XBLUE Networks...
  • Page 161: System Abbr No

    16 digits, one bin can be linked to another. For example we will use bins 20 and 21 linked together to dial the complete telephone number: “123456 {hook-flash} {pause} 7890123456789012” The entry in bin 20 is: 123456/P@21 The entry in bin 21 is: 7890123456789012 XBLUE Networks...
  • Page 162: Line Copy

    Input the CO Line number in two-digits (01~09) that is currently programmed as desired for others that will be copied with the data. Press save Input the CO Line number in two-digits (01~09) to which this data will be copied. Press save XBLUE Networks...
  • Page 163: Extension Copy

    CO Line Assignment • Receive Assignment • Ring Assignment • Extension Group • Warning Tone • Outgoing Drop • Incoming Drop • Function Key Allow • Sys Abbr Check • ICM Mode • Record Allow • Forced LCR • XBLUE Networks...
  • Page 164: System Time

    Use the back and next buttons to navigate to the setting to be changed. Year • Month • • Weekday • Hour • Minute • For the settings of: Year, Day, Hour and Minute, you must press chg and then input XBLUE Networks...
  • Page 165: Rmt X_Rate

    Digital Display Telephones can display the system time in either 12 or 24 hour format. When set to 24 hour format the time will be displayed as 00:00 to 23:59. Data Range: 12—24 Factory Setting: 24 Press chg until the desired data rate is shown. XBLUE Networks...
  • Page 166: Dial Tone Detection

    This setting selects what is heard when intercom or Line callers are placed on hold. Additionally, digital speakerphones can dial Feature 52 and listen to the programmed music source as background music. Data Range: TON, EXT Factory Setting: TON (Tone) Press chg to select. XBLUE Networks...
  • Page 167: Ksu Revision

    Input the Extension number that is currently programmed with Feature Key data as desired for others that will be copied with the data. Press save Input the Extension number to which this Feature Key data will be copied. Press save Repeat as necessary for all Extensions to be copied. XBLUE Networks...
  • Page 168: Uart Type

    Data Range: • Page Level: 1 ~ 8 • Speaker Limit: 1 ~ 8 • Handset Limit: 1 ~ 8 • XBLUE Networks...
  • Page 169: Service Mode

    The Attendant Day/Night Service Mode code can be programmed on an • available Feature Button, but it will only function at the attendant (MBC 4-03) or alternate attendant (MBC 4-04) extensions. The Programmed button may contain the password for one touch day/night • mode operation. XBLUE Networks...
  • Page 170: Option Port Function-Slt/Door Phone

    — Use this setting to link any of the four available relay contacts to this port. (When a Relay is associated to the port, the relay will operate when the user dials the Unlock Code.) Data Range (Default Range in Bold) “p” 1 or 2 (N/A) “o” = XBLUE Networks...
  • Page 171: Option Sensor Function-Door Lock/Secure

    (E.g. Inhouse security system, electronically controlled door.) The programming parameters for the four Option module connectors are: Utility – Door Lock (1~4), Secure (1~4). • XBLUE Networks...
  • Page 172: Security Alarm Action

    An additional action may be programmed to place an outgoing call using these parameters: Outgoing Phone Number to call • MSG Launch (requires the optional voice mail) • Out Call Duration • Out Call tries • The programming parameters are: XBLUE Networks...
  • Page 173 Relay Control— Relay # 1 ~ 4: Y/N Press show Input the sensor # to adjust (1, 2, 3 or 4), then press show Use back and next to select the option to be programmed. Press chg to select the desired value. XBLUE Networks...
  • Page 174: Option Relay Function-Door Open / Monitor / Secure Mode

    Service Modes (Day, Night or Both) so that ringing for this call is cancelled only during the modes of operation desired. A second table (also with a maximum of 50 entries) is available to single-out telephone numbers that may be desired from among larger groups of number that are not desired. XBLUE Networks...
  • Page 175 Incoming Filter No Ring Mode: Never/Day/Night Filter Phone No—Filter Index 01-50: Empty Incoming Filter Ring Mode: Never/Day/Night Filter Phone No—Filter Index 01-50: Empty Press show Use the back and next button to select “Incoming Filter—No Ring” or “Incoming Filter Ring” XBLUE Networks...
  • Page 176 The system checks the “Filter U” (Unring table), if it is active, and if a match is found, then the action is taken otherwise, the system will check Ring table if a match is found it will take that action, otherwise no action is taken. XBLUE Networks...
  • Page 177: 6.5 Restriction

    6.5 Restriction Call Restriction This chapter defines each of the parameters of the Restriction data category, and lists the factory setting and other possible settings that can be selected During Display Menu programming scroll through the menu options until you are at pro- gram “Restriction”.
  • Page 178 Class of Service 3 = Local Only without 1 as the first digit. Class of Service 4 = Can only Dial 0 as the first digit. Class of Service 5 = Can only dial 1 as the first digit. XBLUE Networks...
  • Page 179: Password Dial Table (Traveling Cos)

    Password Table 001 ~ 150, COS: 0~7 Password Table 001 ~ 150, LCR Enable: Y/N Factory Setting: Password Length: 3 digits Password Table 001 ~ 150: Empty Password Table 001 ~ 150, COS: 0 Password Table 001 ~ 150, LCR Enable: N Press show XBLUE Networks...
  • Page 180 Press until the desired COS is shown (COS for this password use). Press next to LCR Enable. Press to select Yes or No. If set to Yes, this will route the call dialed via LCR program- ming. XBLUE Networks...
  • Page 181: Least Cost Routing

    Depending on what route is to be taken for a call, based on the number dialed the digits may need to be modified. Modification can be anything from deleting to adding digits to those collected from the user. XBLUE Networks...
  • Page 182 N O N E N O N E N O N E N O N E N O N E N O N E N O N E N O N E N O N E N O N E XBLUE Networks...
  • Page 183 Restriction ~ Notes ~ XBLUE Networks...
  • Page 184 Input the Interval to Program and then press show. The first input screen is the “From” parameter. If this is to be changed press chg Input the desired digits that will begin this interval and then press save Press next to go to the “To” parameter for this interval. XBLUE Networks...
  • Page 185 These digits will be output with the digit sequence at the Insertion Point (next step). After the first two steps of Delete Digits and Prefix Insert Digits, the Insert Digits must be placed into the remaining sequence. Simply count the remaining digits up to where the XBLUE Networks...
  • Page 186 Restriction “Insert Digits” must be placed. Input that number here so that the system can insert these Insert Digits at that point when sending the entire digit sequence. XBLUE Networks...
  • Page 187: 6.6 Control

    The internal modem extension number is 55. When set to “Y” (Yes), the modem will automati- cally answer CO Line calls that are transferred to this extension number. Data Range: Y/N Factory Setting: Y Press chg to select XBLUE Networks...
  • Page 188: Extension Hunt Group

    Hunt Group 8 = 89 * Default Voice Mail Group Data Range: Groups: 1—9 Group Type: Hunt / All / VM Group Members 01~24: any extension or voice mail port (An extension can be a member of more than one hunt group.) XBLUE Networks...
  • Page 189 Member 1 is shown for this HG, press chg to input an extension number. Input the extension number to be this HG Member and then press save Use the back and next buttons to continue programming HG Members. XBLUE Networks...
  • Page 190: Voice Mail

    Press chg until the desired Hunt Group is shown (usually not to be changed) Press next to Auto Record Extension. Press show #1 is displayed. Press chg Input the extension number for automatic record operation. Press show Repeat for other extensions as required XBLUE Networks...
  • Page 191: Control Contact (Dry Contact)

    “Make” (close) whenever a CO Line is placed on hold to control external mes- saging-on-hold devices. When set for External Page Interface Control, the contact will “Make” (close) whenever a system user accesses the External Paging port. This allows the ancillary amplifier to be switched on and off. XBLUE Networks...
  • Page 192: Location To Directory

    Location ID Circuit Number Port Directory Location Location Circuit Port Directory Type Designation Number Type Designation Main Board Digital 1st 3x8 Digital Digital Digital Digital Digital Digital Digital Digital Digital Digital Digital Digital Digital Digital Digital Analog Analog XBLUE Networks...
  • Page 193 TABLE 6.12 Location Location ID Circuit Port Directory Number Type Designation Digital Voice Mail 5 Digital VM 56 Digital VM 57 Digital VM 58 Digital VM 59 Digital VM 60 Digital VM 61 Digital VM 62 Digital VM 63 XBLUE Networks...
  • Page 194: Directory To Location

    Data Range: N/A (Review Only) Factory Setting: N/A (Review Only) Press Show Input the directory number to display and then press “Show”. The Physical location is dis- played. XBLUE Networks...
  • Page 195: System Warm Start

    All unique customer programming will be lost! Data Range: N/A Factory Setting: Press Show Input the Customer Database password (default = “000000”). When prompted; “Are you sure?”, press YES if you want to perform a System Cold Start and reset all system data. XBLUE Networks...
  • Page 196 Control XBLUE Networks...
  • Page 197: A Appendix A

    Auto Attendant or Live Attendant, asked to be transferred to Extension 55. While Exten- sion 55 is ringing, Dial Feature ##. Remote Programming Connect Remote Local KSU Extension 55 Extension 55 will stop ringing and begin connecting the two system together. PSTN Enter Feature to connect Extension 10 XBLUE Networks...
  • Page 198 The telephone’s display will update as the systems begin to connect: WAITING... The telephone’s display will update to reveal the KSU and Software versions: WELCOME TO RMP KSU:KO6TZ0.F0(X) Once Connected, the telephone must enter the remote system’s password: DB PSWD: bksp show Press show XBLUE Networks...
  • Page 199: Remote Programming Disconnect

    Begin programming as normal. When the programming is complete, simply hang up to ter- minate the remote programming session. Remote Programming Disconnect Hang up Troubleshooting Screens The Password must be entered within 30 seconds of the systems will disconnect: LINK TIMEOUT XBLUE Networks...
  • Page 200 DB ACCESS REJECT Database Setup failure is displayed when someone else is already in database or Attendant Administration programming. DB SETUP FAILURE If someone else is already using the modem, Modem busy will be displayed. MODEM IS BUSY XBLUE Networks...
  • Page 201: Voice Processing System

    This chapter outlines technical programming parameters (Administrative Programming) for the integrated Voice processing system. Subscribers should refer to the User Guide and Quick Reference Card to fully understand their new voice processing system. XBLUE Networks...
  • Page 202: Automated Attendant

    The display will read NIGHT POS: Press chg Until 6 is displayed Press the Volume up or Volume down button and repeat steps 4 - 12 for all CO Lines that will be answered using the Front End Auto Attendant. XBLUE Networks...
  • Page 203: Shutdown Procedure

    Followed by the attendant password (at Default the password is 9999) Press back The display will update SHUT DOWN VM Press show Press go When the display returns to SHUT DOWN VM The system can be safely powered down XBLUE Networks...
  • Page 204: Voice Processing Call Flow

    11:59 the day of the holiday, or the next time it is scheduled to change modes. There is one call routing menu, which allows callers to enter their desired destinations, such as a Department mailboxes or an individual extensions. XBLUE Networks...
  • Page 205: Administrative Programming

    Enter 123456 for the Admin Password (Default Password) Voice Processing Programming Menu There are 4 areas of programming that can be accessed from the main programming menu: General Settings • Advanced Settings • Not used • Broadcast Messages • Previous Menu • XBLUE Networks...
  • Page 206: Main Menu Programming Flow

    Voice Processing System Main Menu Programming Flow XBLUE Networks...
  • Page 207: General Settings

    Voice Processing System  General Settings General Settings are “basic” parameters which are used to guide the voice processing sys- tem through daily tasks. The General Settings menu and submenus XBLUE Networks...
  • Page 208 Extension Menu Greeting - The extension directory greeting is used to • list the extension names and numbers when a caller dials from the Call Routing Menu. This greeting will be specific to each installation so no generic greeting is played. XBLUE Networks...
  • Page 209: System Time

    1 pm, the voice processing will verify the open and closed schedule and play the appropriate greeting. NOTE: The voice processing system time and date, for envelope information, is synchronized with the telephone system. Therefore, once the KSU time and date is set, so too is the voice processing. XBLUE Networks...
  • Page 210: Holiday Schedule

    Operator Mailbox does not require a password. The Message Waiting Indication (LED and Status Bar) will be turned off at all extensions when the mailbox is accessed. Use the following steps to program mailbox 0 button: XBLUE Networks...
  • Page 211: Extension Programming

    To transfer the caller directly to the mailbox, the attendant will dial, Transfer, the mailbox number and then hang up. The outside caller should hear the subscriber’s personal greeting. Subscriber without extensions will pick up their messages remotely by dialing plus the mailbox number and then their password. XBLUE Networks...
  • Page 212: Department Programming

    In the telephone system: Enter Feature Enter the System Password; at default 000000 Press show Enter 6-2 Press show Enter the Hunt Group to program (82~86) Press show Press next until “Member” is displayed Press show Press chg XBLUE Networks...
  • Page 213 Enter 1 to confirm company ID Enter 123456 for the Admin Password (Default Password) Enter 1 for General Settings Enter 2 to Record Greetings Enter 1 to record the English Greeting (Only English is supported at this time) XBLUE Networks...
  • Page 214: Mailbox Settings

    For example, Extension 10 could be associated with mailbox 12. Mailbox Do Not Disturb - Mailbox DND should be enabled when a sub- • scriber has a voice mailbox but does not have a physical extension. For exam- XBLUE Networks...
  • Page 215: Advanced Settings

     Advanced Settings Advanced Settings are reserved for system wide settings parameters and advanced fea- tures.  Language Only English is supported at this time XBLUE Networks...
  • Page 216: Out Calling

    The system allows the administrator to create up to nine broadcast message groups 01 - 09. A group, such as Sales Department, Support Department or even the Bowling or Soft- ball team, will all receive the same message to multiple subscribers at one time. XBLUE Networks...
  • Page 217: Programming Using Tcp/Ip

    Dial 1 to listen or 2 to enter a new address Enter the new address Accessing the Voice Processing System Using a standard Web browser such as Microsoft’s Internet Explorer, enter the default or new IP Address. There is no need to put “www” just enter the number. XBLUE Networks...
  • Page 218: Tcp/Ip Login

    Once connected to the voice processing system the Login Screen will be displayed: User Name: admin Password: 0000 (four zeros) Main Programming Menu There are nine menu options on the main menu which can be used to program the voice processing system. XBLUE Networks...
  • Page 219 General Settings will affect all of the global settings in the voice processing system. This includes parameters such as the office schedule for Office Hours, Break Time, and Satur- day Hours, the System Password, Language (only english is supported at this time), Day and night Operator extension. XBLUE Networks...
  • Page 220 Voice Processing System General Company Settings XBLUE Networks...
  • Page 221: Extension

    The Phone extension parameters are set for individual extensions. The Extenison that is to be programmed is located in the “EXT No. Drop down Table”. If the extension does not exist, just press “Add New” and create the new extenison. XBLUE Networks...
  • Page 222: Dsp

    The DSP parameters should not be changed without the direction of a factory techncial support Representitive. Change Admin Password At default the admin password is 123456 and can be changed to any 6 digit number from 000000 to 999999. XBLUE Networks...
  • Page 223: Department

    At default there are 5 predefind Departments. These departments are used with the Auto Attendant to transfer callers to a group (Department) of extensions. The dial codes 82 ~ 86 represent hunt groups, which can be programmed in the telephone system. (See Hunt Group Programming 6-02) XBLUE Networks...
  • Page 224: Version

    Once the date are programmed, the holiday message will automatically play during the programmed dates. Version The version parameter shows the software version levels of all four voice processing engines which make up the voice processing system. XBLUE Networks...
  • Page 225: Voice Processing Programming Flow

    Voice Processing System Voice Processing Programming Flow XBLUE Networks...
  • Page 226 Voice Processing System XBLUE Networks...
  • Page 227 Intercom and CO Line 56 Default Flexible Button 63 Intercom Only 56 Default Flexible Buttons 42 No Answer 56 Default Setting 42 Call Log 40, 59 Default Settings 63, 128 Call Park 41, 57 Demensions 23 Call Pickup Directed 41 XBLUE Networks...
  • Page 228 External Call Forward Hunt Group System 151 All Ring 188 External Music Source 72 Linear 188 External Page 30 Voice Mail 188 External Paging 72 Hunt Group Answer 132 External Paging Port 15 Hunt Groups 82 Hunt Method 147 XBLUE Networks...
  • Page 229 PBX Code 141 Status 159 PBX Flash 140 Messaging Peripheral Connections 17 Premises 89 Phone Lock 43, 68, 96 Modem 197 Phone Unlock 96 Modem Extension 90 Power Requirements 23 Modem Number 155 Pre-CFW 129 Module Installation 29 XBLUE Networks...
  • Page 230 SMDR Time 146 Voice Mail 43 SMDR X_Rate 165 Voice Mail Call Flow 204 Speakerphone 104 Voice Mail Dialing Ratio 142 Speed Dial 105 Voice Mail Hunt Group 83 Speed Dialing (Abbr Dialing) 43 Voice Mail Monitor Time 148 XBLUE Networks...
  • Page 231 Programming with TCP/IP 217 Record Greetings 208 Regular Hours Greeting 208 Saturday Hours 219 Set Lunch Hours 209 Set Office Hours 209 Set Saturday Hours 209 Software Version 224 System Password 219 System Settings 219 System Time 209 XBLUE Networks...
  • Page 232 XBLUE Networks...
  • Page 233 00, 05, 10,15, 20, 30, 40, 50, 60, 70, DTMF DISABLE 2-LN-13 80, 90 CID MODE 2-LN-14 FSK/DTMF PRESET CALL FORWARD 2-LN-15 DAY POSITION 2-LN-15-1 NULL, 10~37, 82~89 NULL NIGHT POSITION 2-LN-15-2 NULL, 10~37, 82~89 NULL PRIVACY RELEASE 2-LN-16 XBLUE Networks B - 1 Appendix B...
  • Page 234 0, 10, 20, 30, 40, 50, 60 VM RESRV PORT 3-23 0, 01~48 DTMF TONE 3-24 WAIT CID_T 3-25 0, 0.5, 1~8 INTER. PREFIX 3-26 3-26-1 0000~9999 NULL COUNTRY CODE 3-27 3-27-1 0000~9999 NULL LONG DIST PREFIX 3-28 XBLUE Networks B - 2 Appendix B...
  • Page 235 NIGHT END 4-07-7-2 NULL, 00:00~23:59 NULL DB Password 4-08 000000 ~ 999999 USER PASSWORD 4-09 EXTENSION 4-09-SN 0000~9999 ATTENDANT 4-09-Attendant ext # 0000~9999 9999 USER NAMES 4-10 EXTENSION 4-10-SN NULL, Aa~Zz, 0~9 NULL XBLUE Networks B - 3 Appendix B...
  • Page 236 10~37, 82~89 RING POS(N) 4-28-x-4 10~37, 82~89 MAX RING T 4-28-x-5 10, 16, 30, 60, 90, 120 UNLOCK CODE 4-28-x-6 1~9, *, # OPEN ANNOUNCE 4-28-x-7 00-60 DOOR RELAY (1~4) 4-28-x-8 (show 1~4) XBLUE Networks B - 4 Appendix B...
  • Page 237 0~9, *, # (20 DIGITS MAX.) EMPTY INCOMING FILTER RING 4-32-2-(1~2) ALWAYS,NEVER, DAY, NIGHT, RING MODE (when to ring) 4-32-2-1 NOON FILTER PHONE NUMBER 4-32-2-2- FILTER INDEX NUMBER 4-32-2-2-(0~49) 0~9, *, # (20 DIGITS MAX.) EMPTY XBLUE Networks B - 5 Appendix B...
  • Page 238 5-1-006-3-1 0~7 = Y/N 0~2=N, 3=Y, 4~7=N NIGHT ALLOWED 5-1-006-3-2 0~7 = Y/N 0~2=N, 3=Y, 4~7=N LINE COS 5-1-006-4 DAY ALLOWED 5-1-006-4-1 0~7 = Y/N 0~7=Y NITE ALLOWED 5-1-006-4-2 0~7 = Y/N 0~7=Y XBLUE Networks B - 6 Appendix B...
  • Page 239 5-3-2-xx-1 NULL, 0~ 9 (2 DIGITS MAX.) NULL PREFIX DIGITS 5-3-2-xx-2 0~9, *, # (20 DIGITS MAX.) EMPTY INSERT DIGITS 5-3-2-xx-3 0~9 (10 DIGITS MAX.) EMPTY INS. POS. 5-3-2-xx-4 NULL, 01~ 29 NULL XBLUE Networks B - 7 Appendix B...
  • Page 240 1 ~ 8 6-3-2-(1~8) NULL, 10~37 NULL DRY CONTACT L.B. / EXT / PAGE LOUD BELL LOCATION TO DIR 10~37 DIR TO LOCATION SYS WARM START ARE YOU SURE? SYS COLD START WHOA DUDE XBLUE Networks B - 8 Appendix B...
  • Page 241 Part Number: 45PIM © Copyright 2006 XBLUE Networks, LLC...

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