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Clear Spot 4G+ User Guide
108
f.
Close and reopen your Web browser.
•
Disconnect the device from your computer (if you're using the USB cable).
Remove the battery from the device. Reinsert the battery.
If, after checking all of the above, you still cannot display the home page, consider
resetting the software to default settings. See
Settings"
on page 91.
Cannot Connect to the 3G/4G Network
•
Ensure your computer is connected to the device (through the USB cable or
Wi-Fi). See
"How Do I Connect to Wi-Fi?" on page 98
Connection" on page
•
Try the tips in
"Improving Signal Strength" on page
WAN Mode
•
Check the
4G only
if it's set to
, you won't be able to connect if:
· You have 4G coverage, but you're roaming.
· You don't have 4G coverage.
•
Check with CLEAR — a network or account problem may be preventing your
device from obtaining service.
Cannot Check for Updates
Ensure your device is connected to the power adapter or computer, through the
USB cable.
Note: If you'll be using USB for data transfer (and not just for charging the device), you
must install the device driver. See
Sounds are Enabled, but the Device Doesn't Generate
Any Sounds
Check that sounds are not turned off through the Mute switch on the device. See
"Mute Switch"
on page 24.
"Resetting the Software to Default
31.
Advanced settings > WAN > Setup
setting (
"Making a Tethered Connection" on page 31
or
"Making a Tethered
100.
). For example,
.
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