Related Manuals for Sierra Wireless AirCard W801
Summary of Contents for Sierra Wireless AirCard W801
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Page 1: User Guide
User Guide Overdrive 3G/4G Mobile Hotspot by Sierra Wireless ® AirCard W801 www.sprint.com ©2009 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 12/18/09... -
Page 2: Table Of Contents
Table of Contents Section 1: Getting Started ..........1 1A. - Page 3 GPS Privacy Agreement ..........32 SD Card Error .
- Page 4 3R. Safety Information ........... . 71 Important Notice .
- Page 5 LAN Section of the Router Tab ........105 Port Forwarding Section of the Router Tab .
- Page 6 Cannot Display the Home Page ........137 Cannot Connect to the 3G/4G Network .
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Page 7: Section 1: Getting Started
Section 1 Getting Started... -
Page 8: Device Basics
Section 1A Device Basics Your Device (page 3) Components of Your Device (page 3) 3G and 4G Networks (page 4) Package Contents (page 4) Care and Maintenance (page 5) About This Guide (page 5) Your Overdrive 3G/4G Mobile Hotspot allows you to easily connect to the Internet and to share your 3G/4G connection with others. -
Page 9: Your Device
Your Device The Overdrive 3G/4G Mobile Hotspot provides a simple way to use your 3G/4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family. Components of Your Device Your device consists of these main components: ●... -
Page 10: 3G And 4G Networks
3 Mbps 0.6–1.4 Mbps 3G (CDMA 1xEV-DO Rev. A) 10 Mbps 3–6 Mbps Package Contents Your package includes: ● Overdrive 3G/4G Mobile Hotspot by Sierra Wireless ● Battery compartment cover ● Rechargeable battery ● AC charger with USB port ●... -
Page 11: Care And Maintenance
About This Guide This user guide is designed to provide you with all the information you need to install and use your Overdrive 3G/4G Mobile Hotspot by Sierra Wireless (AirCard W801). Note: The printed Get Started guide that comes with the Overdrive 3G/4G Mobile Hotspot should be sufficient for most installations. -
Page 12: Getting Started
Section 1B Getting Started System Requirements (page 6) System Requirements ● One or more computing devices that support Wi-Fi (802. 1 1b/g) ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported: Internet Explorer (version 6.0 or higher) Mozilla Firefox (version 2.0 or higher) Google Chrome (version 2.0. -
Page 13: Section 2: Setting Up The Device
Section 2 Setting up the Device... -
Page 14: Setting Up Your Device On Your Account
Section 2A Setting Up Your Device on Your Account Normally your device will be set up on your Sprint account at the time of purchase. To verify that your device is set up on your Sprint account: Log in to your account at sprint.com by entering your username and password. Confirm that the Overdrive 3G/4G Mobile Hotspot is on your account with a Mobile Broadband connection plan. -
Page 15: Setting Up The Device
Connecting to the Network (page 10) Change Password/Settings (page 11) Activating and Using Your Network Service (page 14) Installing the Battery Remove the battery compartment cover. Insert the battery into the Overdrive 3G/4G Mobile Hotspot (Sierra Wireless logo facing up). Setting Up the Device... -
Page 16: Connecting The Device
Put the battery compartment cover onto the device. Device Connecting the Connect the smaller end of the USB to Micro B cable to the device, and connect the other end to the AC charger. Plug the AC charger into an electrical outlet. Important: Charge the device until the battery icon is full ( Connecting to the Network... -
Page 17: Change Password/Settings
If the device LCD displays “Charging”, “Charged”, or “Powered off,” press and hold the power button for two seconds. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the network name (SSID) and password. This may take several seconds. On your computer, connect to the Wi-Fi network listed on the device LCD. - Page 18 settings of the browser interface. (See the Help bubble that’s displayed when you move the cursor to the SSID input field.) ● Wi-Fi security — The default setting is WPA. To select another option, click the More options button. See “Wi-Fi Security Options” on page 12. ●...
- Page 19 Expanded Wi-Fi Security Options If you display the Security section of the Wi-Fi tab of the Advanced Settings window or if you select I don’t see what I want... (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options is displayed.
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Page 20: Activating And Using Your Network Service
Your Device is Now Restarting The “Your device is now restarting” window is displayed if you’ve selected the Set up my Overdrive option and then clicked Submit The changes take effect after the device restarts automatically. It’s recommended you write down the following information that’s displayed in the window: ●... -
Page 21: Section 3: Using Your Device
Section 3 Using Your Device... -
Page 22: Power Button
Section 3A Power Button Turning Your Device On and Off (page 16) Using the Power Button to Determine the Device State (page 18) Pressing the Power Button (page 19) Turning Your Device On and Off Turning Your Device On Ensure that: The device has a charged battery inserted. - Page 23 If the device LCD is blank, press and hold the power button for two seconds. Power Button...
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Page 24: Using The Power Button To Determine The Device State
Turning Your Device Off ● From the home page: Ensure you’re logged in to the home page. Click the Power Off button (below the Virtual Device). ● From the Mini Window: Ensure you’re logged in to the home page. Click the Power Off button. -
Page 25: Pressing The Power Button
Pressing the Power Button Note: The power button on the device also acts as an LED/status indicator, and may or may not be lit; this indicates the power state of the device. For more information, see “Using the Power Button to Determine the Device State”... -
Page 26: Lcd
Section 3B Interpreting the LCD (page 20) If the LCD is not lit, see “Turning Your Device On” on page 16. Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. A B C D Signal strength 3G/4G status... -
Page 27: Charging The Device
Section 3C Charging the Device Using the AC Charger with USB Port (page 22) Charging Through a Computer (page 23) The Overdrive 3G/4G Mobile Hotspot has a battery, which you must periodically charge. You can continue using your device while it is charging. To charge the battery, you have two options, as shown in the drawing below —... -
Page 28: Using The Ac Charger With Usb Port
Using the AC Charger with USB Port Insert the smaller end of the USB to Micro B cable into the USB connector on the side of the device. Insert the other end of the USB to Micro B cable into the AC charger. Insert the AC charger into an electrical outlet. -
Page 29: Charging Through A Computer
Charging Through a Computer Note: Charging through a computer usually takes longer than charging through the AC charger. Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver when you connect through USB for the first time. See “Making a Tethered Connection” on page 25. -
Page 30: Connecting Through Usb
USB” on page 98.) TRU-Install TRU-Install™ is a Sierra Wireless feature that installs the necessary drivers the first time you connect the Overdrive 3G/4G Mobile Hotspot to your Windows or Mac computer through the USB to Micro B cable (for details, see “Making a Tethered Connection” on page 25). An installation CD is not required. -
Page 31: Requirements For A Usb Tethered Connection
Alternatively, if you’re running Windows Vista and the AutoPlay window is displayed, click Run setup.exe In the TRU-Install window, click Go through the installation of the Sierra Wireless USB driver (follow the instructions on the screen). Option 2. Using Wi-Fi, connect to the device. See “How do I Connect to Wi-Fi?” on page 126. - Page 32 Connect the device to your computer through the USB to Micro B cable. In the window that appears, double-click the file. .pkg Go through the installation of the Sierra Wireless USB driver (follow the instructions on the screen). When prompted for your password, enter your Mac password. Option 2.
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Page 33: Browser Interface Home Page
Section 3E Browser Interface Home Page Displaying the Home Page of the Device (page 28) Logging On as an Administrator (page 29) Virtual Device (page 29) Mini Window (page 30) The home page is the entry page of the browser interface that lets you: ●... -
Page 34: Displaying The Home Page Of The Device
When you click an icon or the text next to it, a window is displayed to the right (see the screenshot on page 38). The window contains additional status information and, if you’re logged in, commonly-used configurable settings. See “Vertical row (of icons and text)” on page 37. Use this area to enter the administrator password and log in. -
Page 35: Logging On As An Administrator
Logging On as an Administrator To access and use the home page, you do not need to log in. However, when you’re logged in: ● Additional information is displayed in the window that appears when you click an item on the left side of the home page. -
Page 36: Mini Window
Mini Window If you click the virtual device in the home page, the Mini Window is displayed — an image of the device in a separate Web browser window. Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device. -
Page 37: Alerts
Section 3F Alerts 3G Activation Required (page 31) 3G Network Update Available (page 32) GPS Privacy Agreement (page 32) SD Card Error (page 33) Software Update Available (page 33) The alerts icon indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page. -
Page 38: 3G Network Update Available
● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it is not successful, prepare the following, and contact Sprint: Your billing information. ESN of the Overdrive 3G/4G Mobile Hotspot (displayed on the packaging, on the device [under the battery], and at Advanced Settings >... -
Page 39: Sd Card Error
SD Card Error If you’re having problems reading from the microSD card, or if the SD Card Error alert window is displayed or the device LCD displays “SD Card error,” try the following: Remove and reinsert the microSD card. If the card is still not working, try it in the microSD slot of another computing device. If it works in the other device, the card slot on your Overdrive 3G/4G Mobile Hotspot may have a problem. - Page 40 To install the update, click Download and install now — or — If your network conditions are not currently optimal, remember or write down the URL displayed in the window and click . At a later time, access the URL to download the I’ll get the update later update to your computer, and then follow the steps in “Upgrade Firmware From a File”...
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Page 41: Your Network Connection
Section 3G Your Network Connection Launching Your Network Connection (page 35) Sharing Your Connection (page 35) Ending Your Network Connection (page 36) Launching Your Network Connection After the Overdrive 3G/4G Mobile Hotspot powers on and boots up, a connection to the 3G/4G network is launched automatically, unless you’ve disabled Connect Automatically You will need to manually launch a connection if:... -
Page 42: Ending Your Network Connection
Ending Your Network Connection Ensure you’re logged in to the home page. Click the button on the Virtual Device or in the Mini Window. See “Virtual Device” on Disconnect page 29 and “Mini Window” on page 30. Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card. Your Network Connection... -
Page 43: Vertical Row (Of Icons And Text)
Section 3H Vertical row (of icons and text) Signal Information (page 38) Mobile Broadband Information and Settings (page 39) 3G Roaming Information and Settings (page 40) Alert Information (page 40) GPS Information and Settings (page 41) Wi-Fi Users Information and Settings (page 42) Battery Information and Settings (page 43) Internet Connection Information (page 44) microSD Card Information and Settings (page 45) -
Page 44: Signal Information
If you click an icon or the text, a window is displayed with additional information, as shown in the following screenshot. If you’re logged in, the window may also display configurable settings. Note: A more complete set of configurable settings is available in the Advanced Settings window. See “Advanced Settings”... -
Page 45: Mobile Broadband Information And Settings
CINR stands for Carrier to Interference-plus-Noise Ratio, and is a measurement of signal effectiveness. The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have 1xEV-DO Rev. 0 or Rev. A service, use the text near the 3G icon;... -
Page 46: 3G Roaming Information And Settings
3G Roaming Information and Settings The roaming indicator shows whether you are roaming. The text near the icon may indicate additional details. Not roaming Roaming Enhanced roaming indicator [flashing] Note: Roaming on 4G is not supported. Click the roaming indicator to display the 3G Roaming Information window. The window displays: ●... -
Page 47: Gps Information And Settings
GPS Information and Settings GPS is off (not enabled). Before you can use GPS, you must accept the GPS privacy agreement and enable GPS. See “GPS Privacy Agreement” on page 32 and “Enabling GPS” on page 55. GPS is on and available. (The GPS privacy agreement has been accepted, and GPS is enabled.) (flashing) GPS is active (acquiring a location fix). -
Page 48: Wi-Fi Users Information And Settings
Wi-Fi Users Information and Settings The Wi-Fi users icon shows how many Wi-Fi users are connected to the device. No Wi-Fi users are connected. (One user is connected via USB). One user is connected via Wi-Fi. The number indicates how many Wi-Fi users are connected. Click the icon to display the Wi-Fi Users window. -
Page 49: Battery Information And Settings
Battery Information and Settings The battery icon indicates the state of the battery of the device. The text next to the icon displays additional information, for example, the charging status (% remaining or % complete). Tip: You can also check the battery icon from the Home page, Mini Window, and device LCD. Battery level is critical. -
Page 50: Internet Connection Information
To exit standby mode: Connect the Overdrive 3G/4G Mobile Hotspot to the AC charger or computer, through the USB to Micro B cable. — or — Press the power button See also “Extending Battery Life” on page 129. Internet Connection Information Note: Data usage amounts are approximate and should not be used for billing purposes. -
Page 51: Microsd Card Information And Settings
microSD Card Information and Settings The text next to the microSD icon ( ) indicates whether the card is: ● Enabled ● Detected ● Accessible by all (“shared”) or only the administrator ● Accessible with or without a password (security) Click the icon to display the SD Card Information and Settings window. - Page 52 — When you hear the device beep, you can then use the device LCD or the System alerts Alerts window to get information about the alert. See “Alert Information” on page 40. Note: System alerts include several types of events, for example: •...
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Page 53: Buttons On The Home Page
Section 3I Buttons On the Home Page Buttons Along the Top of the Home Page (page 47) Buttons Below the Virtual Device (page 49) Buttons Along the Top of the Home Page The top horizontal part of the home page has the following areas/buttons: ●... - Page 54 Advanced Settings From the Advanced Settings window you can configure all the settings of the Overdrive 3G/4G Mobile Hotspot and the browser interface. The Advanced Settings window has the following tabs; each tab has several sections. ● Device tab. See “Device Tab” on page 82. ●...
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Page 55: Buttons Below The Virtual Device
Buttons Below the Virtual Device Connect/Disconnect Button (page 49) Power Off Button (page 49) Note: The buttons appear only when you’re logged in. Connect/Disconnect Button This button disconnects a connection, or connects (if currently there’s no connection). Power Off Button This button turns the device off. -
Page 56: Using The Microsd Card
Section 3J Using the microSD Card microSD Card Slot (page 50) Before Using the microSD Card Slot (page 50) Inserting a microSD Card (page 52) Removing a microSD Card (page 52) Accessing the microSD Card (page 53) microSD Card Slot The Overdrive 3G/4G Mobile Hotspot has a microSD™... - Page 57 Setting Up Access to the microSD Card If you’ve enabled access to the microSD card, you must also specify whether a username and password are required to access the card. Ensure you’re logged in to the home page. In the SD Card Information and Settings window or from Advanced Settings >...
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Page 58: Inserting A Microsd Card
Inserting a microSD Card Gently flip open the tab labelled “microSD” on the side of the device. Gently insert the microSD card (label facing up) into the slot on the side of the device, until the microSD card clicks into place. Note: If your microSD card has not been formatted, or is in a format that your computer does not recognize, you may be prompted to format the microSD card. -
Page 59: Accessing The Microsd Card
Accessing the microSD Card If the microSD slot is enabled, an inserted card appears in your file browser as a shared network drive. The way to access the card varies, depending on your operating system. Note: <Hostname> Advanced In the information that follows, is the value of the Hostname field (in Settings >... - Page 60 Other operating systems Please see the user documentation for your operating system or computer. If security has been enabled for the microSD card, you will be prompted to enter the username and password for the microSD card. (See “Setting Up Access to the microSD Card” on page 51. Using the microSD Card...
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Page 61: Sprint Location Services
Section 3K Sprint Location Services Requirements for GPS Service (page 55) Enabling GPS (page 55) Displaying Your Location Information (page 56) Viewing Your Current Location (page 56) Performing a Location Search (page 56) GPS Fix in Progress (page 57) See also: ●... -
Page 62: Displaying Your Location Information
Displaying Your Location Information To display your location information: Ensure you’re logged in to the home page. Ensure GPS is enabled. Ensure you have a clear line of sight to the GPS satellites. Click the GPS icon (on the left side of the home page). In the GPS Information and Settings window, set to One-time, and click GPS Mode... -
Page 63: Gps Fix In Progress
Click one of these icons to search for: Text (search string) that you enter. Sprint stores Restaurants Local hotels Local banks (ATM machines) Local gas stations Local coffee shops The results of the search are displayed in a new browser window or tab. See also “Changing Your Mapping Service”... -
Page 64: Updates
Section 3L Updates Automatically Check for Updates (page 58) Manually Check for Updates (page 59) Upgrade Firmware From a File (page 60) Note: If a software update, 3G network update, or 3G profile update is available, the device LCD displays a message, and an alert is available from the home page. -
Page 65: Manually Check For Updates
Manually Check for Updates Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How do I Connect to Wi- Fi?”... -
Page 66: Upgrade Firmware From A File
Upgrade Firmware From a File Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Sprint or Sierra Wireless Web site. Note: During installation of the update: • DO NOT turn off or unplug the device.... - Page 67 If you’ve saved the current configuration, reload it. a. Next to the field, click the button and select the file you’ve Import Router Settings Browse saved. b. Click Import Reconnect to Wi-Fi. See “How do I Connect to Wi-Fi?” on page 126. Updates...
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Page 68: Viewing Device Information
Section 3M Viewing Device Information To view information about your device: Log in to the home page. Click the button. Advanced Settings Select Device > About Note: WAN mode 4G information is not available if is “3G only”. WAN mode is in Advanced Settings >... - Page 69 The window also has buttons to: ● Save the information to a text file. ● Reset the 3G/4G configuration of the device to default settings. See “Resetting the 3G/4G Configuration to Default Settings” on page 100. Viewing Device Information...
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Page 70: Connecting To A Vpn
Section 3N Connecting to a VPN Sprint Data Link is a network feature that allows you to directly connect to your corporate VPN. With Data Link, you and your mobile workforce can maintain a secure, seamless VPN connection between your enterprise network and the advanced Sprint Mobile Broadband Network. To learn more about Data Link, to arrange a connectivity solution that works for you, or to configure Data Link, please contact Sprint. -
Page 71: Battery
Replacing the Battery (page 65) The Overdrive 3G/4G Mobile Hotspot contains a replaceable battery, located under the battery compartment cover. If you need a new battery, see the Sierra Wireless online store (https://www.sierrawireless.com/ eStore/). The battery’s part number is 1201883. Replacing the Battery Turn the device off. - Page 72 Insert the battery into the Overdrive 3G/4G Mobile Hotspot (Sierra Wireless logo facing up). Put the battery compartment cover onto the device. Battery...
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Page 73: Reset Button
Section 3P Reset Button Restarting the Device (page 67) The reset button is located on the back of the device. The reset button is recessed, and is inside the hole located below and to the right of the battery compartment. Reset button For information on using this button, see “Restarting the Device”... - Page 74 Remove the battery compartment cover from the device. Find the small hole below and to the right of the battery compartment. The reset button is inside this hole. Reset button Insert a thin object (for example, the end of a paper clip) into the hole, and lightly press on the bottom of the hole for about a second.
- Page 75 Put the battery compartment cover onto the device. Reset Button...
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Page 76: Mute Switch
Section 3Q Mute Switch The mute switch is located on the side of the device: Tip: You can also disable sounds through the home page. See “Sounds Information and Settings” on page 45. Mute Switch... -
Page 77: Safety Information
Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE POWERED OFF. When operating, the Sierra Wireless modem can transmit signals that could interfere with various onboard systems. - Page 78 Proper Battery Use and Disposal Note: Improper battery use may result in a fire, explosion, or other hazard. To ensure safe and responsible battery use: ● Do not open, disassemble, puncture, crush, bend, or shred. ● Do not expose to water or other liquids, fire, explosion, or other hazards. ●...
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Page 79: Section 4: Settings
Section 4 Settings... -
Page 80: Power Settings
Section 4A Power Settings Battery and USB Power Settings (page 74) AC Power Settings (page 74) Battery and USB Power Settings You can set the power settings for when the device is battery or USB powered: ● Better battery life —... -
Page 81: Configuring The Lcd
Section 4B Configuring the LCD Turning the LCD On or Off (page 75) Setting the LCD Timeout (page 75) Setting the LCD Brightness (page 76) Turning the LCD On or Off Log in to the home page. Click the Advanced Settings button. -
Page 82: Setting The Lcd Brightness
Setting the LCD Brightness Ensure you’re logged in to the home page. Select Advanced settings > Device > Display Ensure is set to On. LCD Backlight Select a value for On Battery/USB Power A lower brightness prolongs the battery life. Select a value for On AC Power Configuring the LCD... -
Page 83: Enabling And Disabling The Led
Section 4C Enabling and Disabling the LED The power button on the device acts as an LED/status indicator, and may or may not be lit. For more information, see “Using the Power Button to Determine the Device State” on page 18. To enable or disable the lighting of the power button Log in to the home page. -
Page 84: Enabling And Disabling Sounds
Section 4D Enabling and Disabling Sounds Enabling and Disabling Sounds for Specific Events (page 78) Low Battery Alert (page 79) Critical Battery Level Alert (page 79) You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). See “Mute Switch” on page 70. ●... -
Page 85: Low Battery Alert
Low Battery Alert You can set an alert to sound when the battery level is low. Setting the Alert From the Home Page Ensure you’re logged in to the home page. Click the Sounds icon ( In the Sounds window, select Low battery Setting the Alert From the Advanced Settings Window Log in to the home page. -
Page 86: Login Settings
Section 4E Login Settings Changing the Administrator Password (page 80) Automatic Login (“Remember Me”) (page 80) Changing the Administrator Password Note: If you forget this password, you’ll need to reset the device to its default settings and go through the device setup. - Page 87 Disabling Automatic Login For a Specific Computer Log in to the home page. Click the Advanced Settings button. Select Device > Basic Next to Remember me clients list , click Show list In the row for the computer that you want to disable automatic login, click Delete Login Settings...
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Page 88: Advanced Settings
Section 4F Advanced Settings Accessing the Advanced Settings Window (page 82) Device Tab (page 82) WAN Tab (page 86) Wi-Fi Tab (page 88) From the Advanced Settings window you can configure all the settings of the Overdrive 3G/4G Mobile Hotspot and the browser interface. The Advanced Settings window has the following tabs;... - Page 89 ● Update firmware from a file. See “Upgrade Firmware From a File” on page 60. ● Enable standby (low power) mode ( Standby Timer... ). See “Standby (Low Power) Mode” on page 43. ● Enable TRU-Install. For information on this feature, see “TRU-Install” on page 24. ●...
- Page 90 Sounds Section of the Device Tab From the Sounds section of the tab, you can enable or disable sounds for specific types of Device events. Log in to the home page. Click the button. Advanced Settings Select Device > Sounds Next to each of the event types, select Enable Disable...
- Page 91 The following information is displayed: ● Manufacturer ● Model ● Software Version — Firmware version of the router component of the device. ● Router PRI version — PRI version of the router component of the device. The PRI (Product Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.
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Page 92: Wan Tab
● Export logs. See “Exporting System Events” on page 120 and “Exporting the Connection History” on page 118. ● Clear logs. See “Clearing the System Events Log” on page 120 and “Clearing the Connection History” on page 119. ● Set the method used for time acquisition. See “Setting the Method Used for Time Acquisition” on page 120. - Page 93 The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels/network carrier used by the 3G modem. An updated PRL may improve your 3G network service. In technical terms, clicking the button initiates a CI OMA-DM PRL session. Note: A 3G connection to the Internet won’t be available until the update is complete.
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Page 94: Wi-Fi Tab
From this window, you can view/set these parameters, or perform these actions: ● Enable GPS — To use GPS, and to configure other GPS settings, this check box must be selected. If the GPS privacy agreement is displayed, you must accept it before you can use GPS. ●... - Page 95 ● Link SSID and Hostname . See “Linking the SSID and the Host Name” on page 92. ● SSID broadcast — If broadcast is enabled, the wireless network is displayed in the list of Wi-Fi networks available in the local area. For increased security, set this field to .
- Page 96 Security Section of the Wi-Fi Tab Log in to the home page. Click the button. Advanced Settings Select Wi-Fi > Security From this window, you can set the: ● Wi-Fi security type. See “Wi-Fi Security” on page 93. ● Wi-Fi password. See “Wi-Fi Password” on page 94. ●...
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Page 97: Configuring The Wi-Fi Network
Section 4G Configuring the Wi-Fi Network SSID (Wi-Fi Network Name) (page 91) Wi-Fi Security (page 93) Host Name (Device Name) (page 97) Setting the Maximum Number of Wi-Fi Users (page 97) Wi-Fi Channel (page 98) Disabling Wi-Fi When Connected Through USB (page 98) You can configure basic settings of the Wi-Fi network through the setup pages. - Page 98 To change the SSID: Log in to the home page. Click the Advanced Settings button. Select Wi-Fi > Network In the field, enter the new name. SSID If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit (and the SSID will get the same value), or disable and edit Hostname...
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Page 99: Wi-Fi Security
Wi-Fi Security By default, Wi-Fi security is enabled for your Overdrive 3G/4G Mobile Hotspot and the Wi-Fi network. Note: All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security type. To change the security used by Wi-Fi: Log in to the home page. - Page 100 Wi-Fi Password If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network. Some general rules to make your password more secure: ● Use letters and numbers ● Use special characters (for example, @) ● Use both uppercase and lowercase letters To change the Wi-Fi password: Log in to the home page.
- Page 101 Enabling the Wi-Fi Password Reminder Log in to the home page. Click the button. Advanced Settings Select Wi-Fi > Security In the area, select Password reminder Allowing or Denying Computers Access to the Network The MAC (Media Access Control) filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks.
- Page 102 Specifying Computers That Are Not Allowed to Access the Network Log in to the home page. Click the Advanced Settings button. Select Wi-Fi > MAC filter From the drop-down list, select MAC filter mode Block all in list Determine and block an undesired user of your network. a.
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Page 103: Host Name (Device Name)
Host Name (Device Name) The host name is, in essence, a name you’re giving the device. The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. See “Linking the SSID and the Host Name” on page 92. -
Page 104: Wi-Fi Channel
Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. Log in to the home page. Click the button. -
Page 105: Configuring 3G/4G
Section 4H Configuring 3G/4G Viewing 3G Activation Information (page 99) 3G Section of the WAN Tab (page 99) Resetting the 3G/4G Configuration to Default Settings (page 100) See also: ● “Activating and Using Your Network Service” on page 14 ● “Mobile Broadband Information and Settings”... -
Page 106: Resetting The 3G/4G Configuration To Default Settings
● Mobile Directory Number ( ) — a 10-digit phone number. ● System ID ( ) — The System ID identifies your home network area and is used in conjunction with your phone number to determine if you are “home” or “roaming.” ●... -
Page 107: Gps Settings
Section 4I GPS Settings Setting the GPS Mode (page 101) Setting the GPS Fix Rate (page 101) Using Metric Units (page 102) Changing Your Mapping Service (page 102) Performance Setting (GPS) (page 102) Accuracy (page 103) Basic GPS settings can be changed in the GPS Information and Settings window. See “GPS Information and Settings”... -
Page 108: Using Metric Units
In the field, enter a number between 1 and 999 (seconds). Fix Rate The smaller the number, the more up-to-date the location tracking will be, at the cost of shorter battery life of the device. Using Metric Units To use metric units in the display of location information (for example, speed, altitude): Ensure you’re logged in to the home page. -
Page 109: Accuracy
Accuracy The accuracy setting determines how accurate the location information is. Log in to the home page. Click the Advanced Settings button. Select WAN > GPS In the Accuracy area, select one of the following: Automatic — The device automatically determines the most appropriate setting to use. Manual —... -
Page 110: Configuring The Router
Section 4J Configuring the Router Basic Section of the Router tab (page 104) LAN Section of the Router Tab (page 105) Port Forwarding Section of the Router Tab (page 109) Port Triggering Section of the Router Tab (page 111) DMZ Section of the Router Tab (page 112) Resetting the Software to Default Settings (page 114) Log in to the home page. -
Page 111: Lan Section Of The Router Tab
UPnP (Universal Plug and Play) Universal Plug and Play (UPnP) provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. For more information, see upnp.org . Note: If UPnP is enabled, there are potential security risks. Enabling UPnP Before you can use UPnP, you must enable it. - Page 112 ● Enable DHCP ( DHCP Server Note: The following items are displayed only when DHCP is enabled. ● DHCP IP Address Range — The starting and ending address of the range of IP addresses available for the Overdrive 3G/4G Mobile Hotspot to dynamically (that is, not permanently) assign to computers connected to it.
- Page 113 DHCP DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network and manages other network configuration information for devices connected to your network. You do not need to manually configure the IP address on each device that’s on your network.
- Page 114 ● DNS mode — Specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. See “DNS Mode” on page 109. ● Assign a permanent (static) IP address to a device on your network, and view the static IP assignment list.
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Page 115: Port Forwarding Section Of The Router Tab
DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate DNS Mode with) are obtained. Log in to the home page. Click the button. Advanced Settings Click Router > LAN DNS mode to one of the following: : Use the DNS server specified by Sprint. - Page 116 Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. Log in to the home page. Click the Advanced Settings button. Select Router > Basic Next to , select Port Forwarding Enable Enabling Port Forwarding for an Application Ensure you’ve enabled port forwarding.
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Page 117: Port Triggering Section Of The Router Tab
Port Triggering Section of the Router Tab Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the Overdrive 3G/4G Mobile Hotspot monitors outgoing data on specific port numbers (trigger ports). -
Page 118: Dmz Section Of The Router Tab
In the field, enter the ports to forward to the computer that triggered the rule (that Forward Ports is, specify the port number or range of port numbers that the application uses for incoming traffic). (Check the user documentation for the application.) To specify a range of port numbers, separate the start and end port number with a hyphen. - Page 119 Enabling DMZ Before you can use or configure DMZ, you must enable it. Log in to the home page. Click the button. Advanced Settings Select Router > Basic Next to , select Enable Configuring DMZ Ensure you’ve enabled DMZ. See “Enabling DMZ” above. Click the Advanced Settings button.
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Page 120: Resetting The Software To Default Settings
Resetting the Software to Default Settings WARNING: If you reset the software to default settings: • You must go through the device setup (page 9), as if you've just purchased the device. • Any changes you’ve made to the settings are lost. Your 3G and 4G account information is not affected;... - Page 121 Find the small hole below and to the right of the battery compartment. The reset button is inside this hole. Reset button Insert a thin object (for example, the end of a paper clip) into the hole, and lightly press on the bottom of the hole for five or more seconds Put the battery compartment cover onto the device.
- Page 122 Resetting the Software to Default Settings (Through the Browser Interface) WARNING: If you reset the software to default settings: • You must go through the device setup (page 9), as if you’ve just purchased the device. • Any changes you’ve made to the settings are lost. Your 3G and 4G account information is not affected;...
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Page 123: Exporting And Importing Settings
Section 4K Exporting and Importing Settings Exporting Settings (page 117) Importing Settings (page 117) Exporting Settings Settings include configuration information for the Overdrive 3G/4G Mobile Hotspot, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the Import button to restore (load) the saved configuration. -
Page 124: Logs
Section 4L Logs Logs Available (page 118) Connection History (page 118) System Events (page 119) Setting the Method Used for Time Acquisition (page 120) Logs Available The following types of logs are available: ● Connect/disconnect. See the following section. ● System events. -
Page 125: System Events
Clearing the Connection History Log in to the home page. Click the Advanced Settings button. Select Device > Log In the Connect/disconnect area, click the Clear log button. System Events You can enable or disable, as a group, the logging of the following events: ●... -
Page 126: Setting The Method Used For Time Acquisition
Exporting System Events Log in to the home page. Click the button. Advanced Settings Select Device > Log Ensure is set to System events Enable Click the button. Export Clearing the System Events Log Log in to the home page. Click the button. -
Page 127: Setup Pages
Section 4M Setup Pages Welcome to Your Device Window - Select an Option (page 121) See also: ● “Wi-Fi Security Options” on page 12 ● “Expanded Wi-Fi Security Options” on page 13 ● “Your Device is Now Restarting” on page 14 Welcome to Your Device Window - Select an Option The Welcome to Your Overdrive window is displayed: ●... -
Page 129: Section 5: Resources
Section 5 Resources... -
Page 130: More Information
Section 5A More Information Visiting the Sprint Web Site (page 124) Contacting Customer Service (page 124) Online Help (page 124) Visiting the Sprint Web Site Stop by sprint.com and log in to get up-to-date information on Sprint services, options, and more. You can also: ●... - Page 131 Other Ways to View Help Information ● Some windows have a icon. Click the icon to view Help information. ● When you select a field in the Advanced Settings window, help information, if available, is displayed to the right of the window. Field-level Help in the Advanced Settings Window When you select a field in the Advanced Settings...
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Page 132: Frequently Asked Questions
Section 5B Frequently Asked Questions How Can I Tell I’m Connected to 3G/4G? (page 126) How do I Connect to Wi-Fi? (page 126) Is Roaming on 4G Supported? (page 127) What Do I Do if I Forgot the Wi-Fi Password? (page 127) What Do I Do if I Forgot the Administrator Password? (page 127) If the Connection is “Always On,”... -
Page 133: Is Roaming On 4G Supported
Linux Please see the user documentation of the Linux distribution. Other operating systems Please see the user documentation for your operating system or computer. Select the Wi-Fi network provided by the Overdrive 3G/4G Mobile Hotspot and connect to it (if prompted for a network key/security key/password, enter the Wi-Fi password). Is Roaming on 4G Supported? At the time of this release, roaming on 4G is not supported. -
Page 134: How Do I Access My Corporate Network Through A Vpn
What is GPS? GPS stands for Global Positioning System, which is a system that uses a series of 24 geosynchronous satellites to provide location data. GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals, but do not transmit. What is Enhanced Local Search? Enhanced Local Search is a quick, easy method to run, via the browser interface, local search queries to find locations and directions to locations and businesses. -
Page 135: Tips
Section 5C Tips Extending Battery Life (page 129) Device Location (page 130) Improving Signal Strength (page 130) Improving 3G Network Service (page 130) Improving Wi-Fi Performance (page 131) Security Tips (page 131) Finding the MAC Address (page 131) Finding the IP Address (page 132) Extending Battery Life ●... -
Page 136: Device Location
Device Location ● Avoid moisture or extreme temperatures. ● For improved reception, place the device near a closed window. ● Place your device within easy reach of a reliable power supply and the computer to which it will be connected. ●... -
Page 137: Improving Wi-Fi Performance
Click > Setup Click Update 3G PRL After the update checking is completed, click Update 3G profile Improving Wi-Fi Performance ● Try a different channel number. See “Wi-Fi Channel” on page 98. ● Check whether any device updates are available. See “Updates” on page 58. ●... -
Page 138: Finding The Ip Address
The steps to find the MAC address of a device vary, depending on your operating system. Windows Open a command prompt window. a. Click Start b. Type , and click command At the command prompt, type ipconfig/all and press Enter Write down the Physical Address for the entry that relates to the wireless network connection;... - Page 139 Write down the IP Address for the entry that relates to the wireless network connection. (The IP address might be listed under “Ipv4 Address,” or something similar.) Mac OS X From the Apple menu ( ), select System Preferences Select Network Select the wireless adapter.
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Page 140: Troubleshooting Tips
● Go to sprint.com/support to access troubleshooting and other resources. ● The knowledge base at the Sierra Wireless Web site ( sierrawireless.com/support/customer_help.aspx ) may also be useful. LCD Is Dark The LCD is dark and is not displaying any text or icons if: ●... -
Page 141: Insufficient Signal Strength
b. Press the power button on the device for approximately two seconds. If the LCD is still dark, use the USB to Micro B cable to connect the device to the AC charger or to a computer. Insufficient Signal Strength If you have insufficient signal strength, the icon is displayed (on the left side of the home page). - Page 142 Connection Error Log in to the home page. Click the button. Advanced Settings Select WAN > Setup Click Update 3G profile If an error message and number are displayed on the LCD after the update, note the information and contact Sprint. 3G Activation Required If the LCD displays this message, display the 3G Activation Required alert and start the activation: Ensure you’re logged in to the home page.
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Page 143: Cannot Connect To Wi-Fi
Cannot Connect to Wi-Fi If your computer cannot connect to the Wi-Fi network of the Overdrive 3G/4G Mobile Hotspot, ensure that: ● The maximum number of Wi-Fi users has not been reached. (To determine the number of connected Wi-Fi users and set the maximum, see “Wi-Fi Users Information and Settings” on page 42). - Page 144 Check the following: ● The device is turned on. See “Turning Your Device On” on page 16. ● You have established a connection to the device (through Wi-Fi or through the USB to Micro B cable). ● Ensure you’re typing the correct address in the Web browser. a.
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Page 145: Cannot Connect To The 3G/4G Network
Cannot Connect to the 3G/4G Network ● Ensure your computer is connected to the Overdrive 3G/4G Mobile Hotspot (through the USB to Micro B cable or Wi-Fi). See “How do I Connect to Wi-Fi?” on page 126 or “Making a Tethered Connection”... -
Page 147: Section 6: Technical Specifications And Regulatory Information
Section 6 Technical Specifications and Regulatory Information... -
Page 148: Technical Specifications
Section 6A Technical Specifications LED Operation (page 142) Radio Frequency and Electrical Specifications (page 143) Software Specifications (page 144) Environmental Specifications (page 145) Mechanical Specifications (page 145) LED Operation See “Using the Power Button to Determine the Device State” on page 18. Technical Specifications... -
Page 149: Radio Frequency And Electrical Specifications
Radio Frequency and Electrical Specifications Approvals Size: TBD mAh Duration for full charge: ● AC charger: TBD hours ● PC USB cable: TBD hours Battery Charge life: ● TBD hours under standard use ● TBD hours of continuous use Maximum: TBD A Typical data call current (talk mode): ●... -
Page 150: Software Specifications
Software Specifications IS-2000 Release 0 CDMA (3G) specification IS-707A Data service IEEE 802.16e-2005 WiMAX (4G) specification IEEE 802.11b Wi-Fi specification IEEE 802.11g WEP Open & Shared WEP-64 WEP-128 Wi-Fi security and encryption protocols WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK) WPA2-Personal TKIP &... -
Page 151: Environmental Specifications
Environmental Specifications -4 to +131°F Operating temperature -40 to +185°F Storage temperature 95%, non-condensing Humidity 10–1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating) Vibration 1 m on concrete Drop Mechanical Specifications 3.2" x 3.2" x 0.63" Dimensions (W x L x H) Supported Power button Not supported... -
Page 152: Regulatory Notices
RF Exposure - This device is only authorized for use in a mobile application. At least 20 cm (8 inches) of separation distance between the AirCard W801 device and the user’s body must be maintained at all times. - This equipment has been tested and found to... -
Page 153: Legal
D560,911 and other patents pending. This product includes technology licensed from QUALCOMM® 3G. Manufactured or sold by Sierra Wireless Inc. or its Licensees under one or more patents licensed from InterDigital Group. Trademarks SPRINT and the logo are trademarks of Sprint. -
Page 154: Copyright
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product. -
Page 155: Index
Index Numerics AC powered ......43 Access to the network, configuring ..95, 96 Overview . - Page 156 Application updates .....58 Buttons ATM machines, search for ....57 Below the virtual device .
- Page 157 Ending ......36 Components ......3 History log .
- Page 158 Enable GPS ......55 GPS ....... . . 55 Enable SD Card .
- Page 159 Virtual device ..... . .29 Lease time, DHCP ....107 Horizontal Estimated Position Error (HEPE) .41 LED (Power button on the device) Host name .
- Page 160 Max number of Wi-Fi users ....97 Network section of the Wi-Fi tab ..88 Maximum number of Wi-Fi users ..97 Network service Mechanical specifications .
- Page 161 Performance (GPS setting) ... . . 102 Recharging the battery ....21 Performance value ..... .88 Regulatory notices .
- Page 162 Storage guidelines ..... . .5 Sierra Wireless Storage temperature ....145 Knowledge base .
- Page 163 Types of events included ... 119 Update Failed ......136 System ID (SID) .
- Page 164 Web site Sierra Wireless ....148 Sprint ......124 Welcome to Your Device window - Select an Option .