Cannot Display The Home Page - Sierra Wireless Clear Spot 4G+ User Manual

Rev 1.0 Jan.10
• Your computer has not been blocked, through MAC filtering. See
Computers That Are Not Allowed to Access the Network" on page
Tip: If some settings are preventing you from connecting to Wi-Fi, connect to the device
through the USB cable, and then change the settings. See
Tethered Connection"
on page 31 and

Cannot Display the Home Page

Your Web browser may display an error message when you try to display the
home page. The error message depends on your Web browser.
• "Could not connect to remote server" (Opera)
• "Internet Explorer cannot display the webpage" (Internet Explorer)
• "Oops! This link appears to be broken" (Google Chrome)
• "Safari can't open the page" (Safari)
• "The connection has timed out" (FireFox)
Check the following:
• The device is turned on. See
• You have established a connection to the device (through Wi-Fi or through the
USB cable).
• Ensure you're typing the correct address in the Web browser.
http://<SSID>
· Try , where <SSID> is as displayed on the device LCD.
· If the home page is still not displayed, try
custom routing settings, replace "192.168.0.1" with the appropriate
IP address.
• The Web browser is a recent version, and Java-enabled. The following are
recommended:
· Internet Explorer (version 6.0 or higher)
· Mozilla Firefox (version 2.0 or higher)
· Google Chrome (version 2.0.172.28 or higher)
· Apple Safari (version 2.0 or higher)
· Opera version 9.64
• If your computer has other adapters (for example, Ethernet) connected to
other networks, disable or remove them from your computer.
• If Internet security software is running on your computer, disable it and see
whether the error message still occurs. Some firewall software may block
access to the home page.
• If DHCP is enabled on the device, ensure DHCP is enabled on your
computer. See "DHCP"
• Check your Web browser settings.
a. Open the Control Panel in Windows.
Internet Options
b. Double-click
Security
c. From the
Connections
d. From the
Advanced
e. From the
"Making a Tethered Connection" on page 31
"Turning Your Device On" on page
http://192.168.0.1
on page 83.
.
tab, restore the default settings.
Never dial a connection
tab, select
tab, restore the default settings.
Resources
"Specifying
77.
"Requirements for a USB
21.
or, if you're using
.
.
107