Sierra Wireless Overdrive User Manual

Sierra Wireless Overdrive User Manual

3g/4g mobile hotspot
Table of Contents

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User Guide

Overdrive™ 3G/4G Mobile Hotspot
by Sierra Wireless
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
2/21/11

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Summary of Contents for Sierra Wireless Overdrive

  • Page 1: User Guide

    User Guide Overdrive™ 3G/4G Mobile Hotspot by Sierra Wireless www.sprint.com ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 2/21/11...
  • Page 2 Document 2131237 Revision 2...
  • Page 3: Table Of Contents

    Section 1: Getting Started ..........1 1A.
  • Page 4 4D. Your Network Connection ..........38 Launching Your Network Connection .
  • Page 5 5C. Enabling and Disabling the LED ........70 5D.
  • Page 6 Setting the Method Used for Time Acquisition......111 5M. Setup Pages ............112 Welcome to Your Device Window - Select an Option .
  • Page 7 Software Specifications ..........134 Environmental Specifications .
  • Page 9: Section 1: Getting Started

    Section 1 Getting Started...
  • Page 10: Device Basics

    Section 1A Device Basics Your Device (page 3) Components of Your Device (page 3) 3G and 4G Networks (page 4) Package Contents (page 4) Care and Maintenance (page 5) About This Guide (page 5) Your device allows you to easily connect to the Internet and to share your 3G/4G connection with others.
  • Page 11: Your Device

    Your Device The device provides a simple way to use your 3G/4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family. Components of Your Device Your device consists of these main components: ● Wi-Fi access point The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device.
  • Page 12: 3G And 4G Networks

    Actual speeds depend on several factors, including network conditions Wireless mode 3G (EV-DO Rev. 0) 3G (EV-DO Rev. A) Package Contents Your package includes: ● Overdrive™ 3G/4G Mobile Hotspot by Sierra Wireless ● Battery compartment cover ● Rechargeable battery ● AC charger with USB port ●...
  • Page 13: Care And Maintenance

    About This Guide This user guide is designed to provide you with all the information you need to install and use your Overdrive 3G/4G Mobile Hotspot by Sierra Wireless. Note: The printed Get Started guide that comes with the device should be sufficient for most installations.
  • Page 14: Getting Started

    Section 1B Getting Started System Requirements (page 6) System Requirements ● One or more computers that support Wi-Fi (802.11b/g) ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported: Internet Explorer (version 6.0 or higher) Mozilla Firefox (version 2.0 or higher) Google Chrome (version 2.0.
  • Page 15: Section 2: Your Device

    Section 2 Your Device...
  • Page 16: Your Device

    Section 2A Your Device Battery (page 9) Connecting Through USB (page 10) Charging the Device (page 11) Power Button (page 13) LCD (page 16) Mute Switch (page 17) microSD Card Slot (page 17) Your Device...
  • Page 17: Battery

    Battery The battery compartment is on the back of the device. The battery is replaceable. (If you need a new battery, visit the Sierra Wireless online store at https://www.sierrawireless.com/eStore.) Installing the Battery Remove the battery compartment cover. Insert the battery into the device. Make sure the battery contact points are aligned with those inside the battery compartment.
  • Page 18: Connecting Through Usb

    Replace the battery compartment cover. Connecting Through USB Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See “Making a Tethered Connection” on page 27. Use the USB to Micro B cable to connect the device to your computer when: ●...
  • Page 19: Charging The Device

    Charging the Device You need to recharge your device’s battery periodically. You can continue using your device while it is charging. To charge the battery, you have two options, as shown in the drawing below. You can connect the device to an AC charger (faster way to charge). (See “Using the AC Charger with USB Port” on page 12.) Alternatively, you can connect the device to a computer (slower way to charge).
  • Page 20: Using The Ac Charger With Usb Port

    Using the AC Charger with USB Port Insert the smaller (Micro B) end of the USB to Micro B cable into the USB connector on the side of the device. Insert the other end of the USB to Micro B cable into the AC charger. Insert the AC charger into an electrical outlet.
  • Page 21: Power Button

    Charging Through a Computer Note: Charging through a computer usually takes longer than charging through the AC charger. Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See “Making a Tethered Connection” on page 27. Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer...
  • Page 22: Using The Power Button To Determine The Device State

    If the device LCD is blank, press and hold the power button Turning Your Device Off Press and hold the power button Using the Power Button to Determine the Device State The power button on the device also indicates the device’s status, as shown in the following table. Power button Not lit Lit, flashing (approximately...
  • Page 23 Controlling the Device Using the Power Button Type of press Result ● Removes device from standby (low power) mode. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.) Quick press ●...
  • Page 24: Interpreting The Lcd

    If the LCD is not lit, see “Turning Your Device On” on page 13. Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. Signal strength 3G/4G status Roaming indicator Alerts Number of Wi-Fi users Battery status Device name.
  • Page 25: Mute Switch

    Mute Switch The mute switch is used to turn on or off sounds from the device. The mute switch is located on the side of the device: Tip: You can also disable sounds through the home page. See “Sounds Information and Settings” on page 48.
  • Page 27: Section 3: Setting Up The Device

    Section 3 Setting up the Device...
  • Page 28: Setting Up Your Device

    To verify that your device is set up on your Sprint account: Log in to your account at www.sprint.com by entering your username and password. Confirm that the Overdrive 3G/4G Mobile Hotspot is on your account with a Mobile Broadband connection plan.
  • Page 29 “How Do I Connect to Wi-Fi?” on page 116. After you’ve connected to the Wi-Fi network, the device LCD displays “Open any web page to continue setup.” Open your Web browser. The “Welcome to your Overdrive” window opens. Note: This window displays the administrator password and the address of the device home page.
  • Page 30 More options (after having clicked with four Wi-Fi security options opens. Note: All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security type. Going from no security to stronger security, the options are: ● None —...
  • Page 31 (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options opens. Note: All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security type. The options are: ●...
  • Page 32: Activating And Using Your Network Service

    If the activation fails, contact Sprint. See “Contacting Customer Service” on page 114. Setting up the Device activation . When the device starts up, it will detect whether the device buttons (at the top of the alert window) to Set up my Overdrive and then text in the window. Click here...
  • Page 33: Section 4: Using Your Device

    Section 4 Using Your Device...
  • Page 34: Connecting Through Usb

    Making a Tethered Connection (page 27) TRU-Install TRU-Install is a Sierra Wireless feature that installs the necessary drivers the first time you connect the device to your Windows or Mac computer through the USB to Micro B cable. (For details, see “Making a Tethered Connection”...
  • Page 35: Making A Tethered Connection

    Making a Tethered Connection Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below). No installation CD is required — the device supports the Sierra Wireless TRU-Install feature. Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that...
  • Page 36: Connecting The Device To Your Computer

    Connect the device to your computer through the USB to Micro B cable. In the window that appears, double-click the Go through the installation of the Sierra Wireless USB driver. (Follow the instructions on the screen.) When prompted for your password, enter your Mac password.
  • Page 37: Browser Interface Home Page

    Section 4B Browser Interface Home Page Displaying the Home Page of the Device (page 31) Logging On as an Administrator (page 31) Virtual Device (page 32) Mini Window (page 32) Turning Your Device Off (page 33) The home page is the entry page of the browser interface that lets you: ●...
  • Page 38 When you click an icon or the text next to it, a window opens to the right (see the screenshot on page 41). The window contains additional status information and, if you’re logged in, commonly- used configurable settings. See “Vertical Row (of Icons and Text)” on page 40. Use this area to enter the administrator password and log in.
  • Page 39: Displaying The Home Page Of The Device

    You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the USB to Micro B cable). To display the home page, type one of the following in the address bar of your Web browser: ● http://Overdrive ● SSID value (field in Advanced settings >...
  • Page 40: Virtual Device

    Virtual Device The right half of the home page contains an image of your device. This is a “virtual device” — it reflects most of the icons and text displayed on the real device. Mini Window If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window.
  • Page 41: Turning Your Device Off

    To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the If you’re logged in, the window has a Turning Your Device Off ●...
  • Page 42: Alerts

    Section 4C Alerts 3G Activation Required (page 34) 3G Network Update Available (page 35) GPS Privacy Agreement (page 35) SD Card Error (page 36) Software Update Available (page 36) The alerts icon indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page.
  • Page 43: 3G Network Update Available

    ● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it is not successful, prepare the following, and contact Sprint: Your billing information. ESN of the device (displayed on the packaging, on the device [under the battery], and at Advanced settings >...
  • Page 44: Sd Card Error

    SD Card Error If you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays “SD Card error,” try the following: Remove and reinsert the microSD card. If the card is still not working, try it in the microSD slot of another computer. If it works in the other device, the card slot on your device may have a problem.
  • Page 45 To install the update, click Download and install now — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click . At a later time, access the URL to download the update to your I’ll get the update later computer, and then follow the steps in “Upgrading Firmware From a File”...
  • Page 46: Your Network Connection

    For others to share your network connection: Provide the Wi-Fi network name and password to them. On their computer, users must connect to the Wi-Fi network of the Overdrive 3G/4G Mobile Hotspot. See “How Do I Connect to Wi-Fi?” on page 116.
  • Page 47: Ending Your Network Connection

    Ending Your Network Connection Ensure you’re logged in to the home page. Click on the Virtual Device or in the Mini Window. See “Virtual Device” on Disconnect page 32 and “Mini Window” on page 32. Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card. Using Your Device...
  • Page 48: Vertical Row (Of Icons And Text)

    Section 4E Vertical Row (of Icons and Text) Signal Information (page 41) Mobile Broadband Information and Settings (page 42) 3G Roaming Information and Settings (page 43) Alert Information (page 43) GPS Information and Settings (page 44) Wi-Fi Users Information and Settings (page 45) Battery Information and Settings (page 46) Internet Connection Information (page 47) microSD Card Information and Settings (page 47)
  • Page 49: Signal Information

    If you click an icon or the text, a window opens with additional information, as shown in the following screenshot. If you’re logged in, the window may also display configurable settings. Note: A more complete set of configurable settings is available in the “Advanced Settings”...
  • Page 50: Mobile Broadband Information And Settings

    CINR stands for Carrier to Interference-plus-Noise Ratio, and is a measurement of signal effectiveness. The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use the text near the 3G icon; see “Mobile Broadband Information and Settings”...
  • Page 51: 3G Roaming Information And Settings

    3G Roaming Information and Settings The roaming indicator shows whether you are roaming. The text near the icon may indicate additional details. Not roaming Roaming Enhanced roaming indicator [flashing] Note: Roaming on 4G is not supported. Click the roaming indicator to display the 3G Roaming Information window. The window displays: ●...
  • Page 52: Gps Information And Settings

    GPS Information and Settings GPS is off (not enabled). Before you can use GPS, you must accept the GPS privacy agreement and enable GPS. See “GPS Privacy Agreement” on page 35 and “Enabling GPS” on page 56. GPS is on and available. (The GPS privacy agreement has been accepted, and GPS is enabled.) (flashing) GPS is active (acquiring a location fix).
  • Page 53: Wi-Fi Users Information And Settings

    Wi-Fi Users Information and Settings The Wi-Fi users icon shows how many Wi-Fi users are connected to the device. No Wi-Fi users are connected. (One user is connected via USB). One user is connected via Wi-Fi. The number indicates how many Wi-Fi users are connected. Click the icon to display the Connected Users window.
  • Page 54: Battery Information And Settings

    Battery Information and Settings The battery icon indicates the state of the battery of the device. The text next to the icon displays additional information, for example, the charging status (% remaining or % complete). Tip: You can also check the battery icon from the Home page, Mini Window, and device LCD. Battery level is critical.
  • Page 55: Internet Connection Information

    To exit standby mode: Connect the device to the AC charger or computer, through the USB to Micro B cable. — or — Press the power button Internet Connection Information Note: Data usage amounts are approximate and should not be used for billing purposes. For accurate data usage amounts, check with Sprint.
  • Page 56: Sounds Information And Settings

    Click the icon to display the SD Card Information and Settings window. The window displays: ● The card status (see the list on the previous page) ● Storage capacity of the card, and space available When you’re logged in, you can: ●...
  • Page 57: Home Page Buttons

    Section 4F Home Page Buttons Buttons Along the Top of the Home Page (page 49) Buttons Below the Virtual Device (page 51) Buttons Along the Top of the Home Page The top horizontal part of the home page has the following areas/buttons: ●...
  • Page 58: Map Me Button

    For most fields and buttons, contextual Help appears to the right of the window, when you move the cursor over an item. For more information, see “Contextual Help in the Advanced Settings Window” on page 115. Accessing the Advanced Settings Window To access the Advanced Settings window: Ensure you’re logged in to the home page.
  • Page 59: Buttons Below The Virtual Device

    Buttons Below the Virtual Device Note: The buttons appear only when you’re logged in. Connect/Disconnect Button This button disconnects a connection, or connects (if currently there’s no connection). Power Off Button This button turns the device off. Note: You can turn the device on by using the device power button. Using Your Device...
  • Page 60: Using The Microsd Card

    Section 4G Using the microSD Card Before Using the microSD Card Slot (page 52) Inserting a microSD Card (page 53) Removing a microSD Card (page 54) Accessing the microSD Card (page 54) Before Using the microSD Card Slot Enable the slot. See “Enabling the microSD Card Slot” below. Set up access to the slot.
  • Page 61: Inserting A Microsd Card

    If you’ve selected Administrator + Guest Change the [OPTIONAL]: Set Guest Username 20 characters each; spaces are allowed). Give the guest username and password to people whom you want to allow access to the card. microSD Shared Folder Name You can optionally change the name of the folder that the microSD card shows up as (in the file browser program);...
  • Page 62: Removing A Microsd Card

    The way to access the card varies, depending on your operating system. Note: In the information that follows, settings > Wi-Fi > Network Windows In Windows Explorer or Internet Explorer, type one of the following: \\Overdrive\ \\<Router IP Address>\ For example: \\192. 1 68.0.1\ (For example: \\MyDeviceName\) \\<Hostname>\ — or —...
  • Page 63 In Finder, select Go > Connect to Server Type one of the following: smb://Overdrive/ smb://<Router IP Address>/ smb://<Hostname> When prompted, select the shared drive as the folder to mount. Linux Open the run menu (Alt+F2) or a file browser, and type one of the following: smb://Overdrive/ smb://<Router IP Address>/...
  • Page 64: Sprint Location Services

    Section 4H Sprint Location Services Requirements for GPS Service (page 56) Enabling GPS (page 56) Displaying Your Location Information (page 56) Viewing Your Current Location in a Web Browser (page 57) Performing a Location Search (page 57) Requirements for GPS Service To access GPS services: ●...
  • Page 65: Viewing Your Current Location In A Web Browser

    In the GPS Information and Settings window, set . (The top part of the window shows your location information. Tip: You can also display location information from . Alternatively, you can view your current location in a Web browser. See “Viewing Your Current Location in a Web Browser”...
  • Page 66: Updates

    Section 4I Updates Automatically Checking for Updates (page 58) Manually Checking for Updates (page 59) Upgrading Firmware From a File (page 60) Note: If a software update, 3G network update, or 3G profile update is available, the device LCD displays a message, and an alert is available from the home page.
  • Page 67: Manually Checking For Updates

    Manually Checking for Updates Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?”...
  • Page 68: Upgrading Firmware From A File

    Upgrading Firmware From a File Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Sprint or Sierra Wireless website. Note: During installation of the update: • DO NOT turn off or unplug the device....
  • Page 69 If you’ve saved the current configuration, reload it. Click the button next to the Browse saved. Click Import Reconnect to Wi-Fi. See “How Do I Connect to Wi-Fi?” on page 116. field, and click the file you’ve Import Router Settings Using Your Device...
  • Page 70: Viewing Device Information

    Section 4J Viewing Device Information To view information about your device: Log in to the home page. Click Advanced settings Click Device > About Note: 4G information is not available if settings > WAN > Setup The following information is displayed: ●...
  • Page 71 The window also has buttons to: ● Save the information to a text file. ● Reset the 3G/4G configuration of the device to default settings. See “Resetting the 3G/4G Configuration to Default Settings” on page 92. Using Your Device...
  • Page 72: Reset Button

    Section 4K Reset Button Restarting the Device (page 65) The reset button is inside the hole located below and to the right of the battery compartment as shown below. For information on using this button, see “Restarting the Device” (page 65) and “Resetting the Software to Default Settings (Through the Reset Button)”...
  • Page 73: Restarting The Device

    Restarting the Device Tip: Alternatively, you may be able to restart the device by pressing and holding the power button the device for three to four seconds. If the device or the home page seems to stop responding, you can reset (restart) the device: Remove the battery compartment cover from the device.
  • Page 74 Replace the battery compartment cover. Using Your Device...
  • Page 75: Section 5: Settings

    Section 5 Settings...
  • Page 76: Power Settings

    Section 5A Power Settings Battery and USB Power Settings (page 68) AC Power Settings (page 68) Battery and USB Power Settings You can specify the settings for battery power and USB power: ● Better battery life — At the cost of a shorter Wi-Fi range. ●...
  • Page 77: Configuring The Lcd

    Section 5B Configuring the LCD Turning the LCD On or Off (page 69) Setting the LCD Timeout (page 69) Setting the LCD Brightness (page 69) Turning the LCD On or Off Log in to the home page. Click Advanced settings > Device > Display Set the field to LCD Backlight...
  • Page 78: Enabling And Disabling The Led

    Section 5C Enabling and Disabling the LED The power button on the device acts as an LED/status indicator, and may or may not be lit. For more information, see “Using the Power Button to Determine the Device State” on page 14. To enable or disable the lighting of the power button Log in to the home page.
  • Page 79: Sounds

    Section 5D Sounds Enabling and Disabling Sounds for Specific Events (page 71) Low Battery Alert (page 72) Critical Battery Level Alert (page 72) You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). See “Mute Switch” on page 17. ●...
  • Page 80: Low Battery Alert

    Low Battery Alert You can set an alert to sound when the battery level is low. Setting the Alert From the Home Page Ensure you’re logged in to the home page. Click the Sounds icon ( In the Sounds window, select Setting the Alert From the Advanced Settings Window Log in to the home page.
  • Page 81: Login Settings

    Section 5E Login Settings Changing the Administrator Password (page 73) Automatic Login (“Remember Me”) (page 73) Changing the Administrator Password Note: If you forget the Admin Login password, you’ll need to reset the device to its default settings and go through the device setup.
  • Page 82: Advanced Settings

    Section 5F Advanced Settings Accessing the Advanced Settings Window (page 74) Device Tab (page 74) WAN Tab (page 78) Wi-Fi Tab (page 81) From the Advanced Settings window you can configure all the settings of the device and the browser interface.
  • Page 83 ● Export configuration settings. See “Exporting Settings” on page 108. ● Update firmware from a file. See “Upgrading Firmware From a File” on page 60. ● Enable standby (low power) mode ( “Standby (Low Power) Mode” on page 46. ● Enable TRU-Install.
  • Page 84: Sounds Panel

    Sounds Panel From the panel of the Sounds events. Log in to the home page. Click Advanced settings Click Device > Sounds Next to each of the event types, select Sounds for the following events can be individually enabled or disabled: ●...
  • Page 85 The following information is displayed: ● Model Number ● Manufacturer ● Software Version — Firmware version for the routing hardware of the device. ● Activation Status — 3G activated or not activated. ● Activation Date — Date that the 3G modem was first activated. ●...
  • Page 86: Wan Tab

    From this window, you can: ● Enable logging of system events. See “Enabling and Disabling Logging of System Events” on page 110. ● Enable logging of connects/disconnects. See “Enabling and Disabling Logging of Connect/ Disconnects” on page 109. ● Export logs. See “Exporting System Events” on page 110 and “Exporting the Connection History” on page 109.
  • Page 87 ● Failover wait time — How long the device should wait, after it loses the connection with the preferred network, before it attempts to connect to the other network (not available if is “3G only” or “4G only”). ● Switchback wait time —...
  • Page 88: Gps Panel

    GPS Panel Log in to the home page. Click Advanced settings Click WAN > GPS From this window, you can view or adjust these settings, or perform the following actions: ● Enable GPS — To use GPS, and to configure other GPS settings, this check box must be selected. If the GPS privacy agreement opens, you must accept it before you can use GPS.
  • Page 89: Wi-Fi Tab

    Wi-Fi Tab Network Panel Log in to the home page. Click Advanced settings Click Wi-Fi > Network From this window, you can view or adjust these settings, or perform the following actions: ● Disable Wi-Fi upon USB-PC — Only a computer that is connected to the device through the USB to Micro B cable can use the device.
  • Page 90: Security Panel

    ● Fragmentation Threshold — Specifies the largest allowable size, in bytes, for a packet. If the packet is larger than this, it is fragmented into multiple packet before it is transmitted. To prevent poor network performance, it’s recommended to keep this value as large as possible (up to 2345). ●...
  • Page 91: Configuring The Wi-Fi Network

    The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. It appears on your device’s LCD screen; if more than one Overdrive 3G/4G Mobile Hotspot is available, you can use this name to tell the devices apart.
  • Page 92: Linking The Ssid And The Host Name

    If the SSID field is not available, Hostname (and the SSID will get the same value), or disable the SSID. Click Save Reconnect to Wi-Fi: follow the instructions on-screen, and see “How Do I Connect to Wi-Fi?” on page 116. Note: If you’re sharing your connection with others, they also must reconnect to Wi-Fi;...
  • Page 93: Wi-Fi Security

    Wi-Fi Security By default, Wi-Fi security is enabled for your device and the Wi-Fi network. Note: All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security type. To change the security used by Wi-Fi: Log in to the home page.
  • Page 94 Wi-Fi Password If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network. Some general rules to make your password more secure: ● Use letters and numbers ● Use special characters (for example, @) ● Use both uppercase and lowercase letters To change the Wi-Fi password: Log in to the home page.
  • Page 95 In the list, click MAC Filter Mode Do one of the following: If the computer you want to allow access is currently connected to the Overdrive 3G/4G Mobile Hotspot, click List of connected devices In the row for the computer, click —...
  • Page 96: Displaying A List Of Currently Connected Computers

    Specifying Computers That Are Not Allowed to Access the Network Log in to the home page. Click Advanced settings > Wi-Fi > MAC Filter In the list, click MAC Filter Mode Determine and block an undesired user of your network. Click the List of connected devices If you see a device you don’t recognize, you can compare its MAC address to the MAC address...
  • Page 97: Host Name (Device Name)

    Host Name (Device Name) The host name is, in essence, a name you’re giving the device. The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. See “Linking the SSID and the Host Name” on page 84.
  • Page 98: Wi-Fi Channel

    Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. Log in to the home page. Click Advanced settings >...
  • Page 99: Configuring 3G/4G

    Section 5H Configuring 3G/4G Viewing 3G Activation Information (page 91) 3G Panel (page 91) Resetting the 3G/4G Configuration to Default Settings (page 92) Viewing 3G Activation Information Log in to the home page. Click Advanced settings Click Device > About The following fields are related to 3G activation: ●...
  • Page 100: Resetting The 3G/4G Configuration To Default Settings

    ● Roaming Status — Home, or roaming (outside of Sprint coverage). ● Allow 3G Roaming — enable or disable 3G roaming. ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.
  • Page 101: Gps Settings

    Section 5I GPS Settings Setting the GPS Mode (page 93) Setting the GPS Fix Rate (page 94) Using Metric Units (page 94) Changing Your Mapping Service (page 94) Performance Setting (GPS) (page 94) Accuracy (page 95) Basic GPS settings can be changed in the GPS Information and Settings window. See “GPS Information and Settings”...
  • Page 102: Setting The Gps Fix Rate

    Setting the GPS Fix Rate The GPS fix rate determines how often GPS fixes are obtained. This option is available only if the fix mode ( ) is set to GPS Mode Continuous Log in to the home page. Click Advanced settings >...
  • Page 103: Accuracy

    Accuracy The accuracy setting determines how accurate the location information is. Log in to the home page. Click Advanced settings > WAN > GPS In the section, select one of the following: Accuracy — The device automatically determines the most appropriate setting to use. Automatic —...
  • Page 104: Configuring The Router Tab

    Section 5J Configuring the Router Tab Basic Panel (page 96) LAN Panel (page 97) Port Forward Panel (page 101) Port Trigger Panel (page 103) DMZ Panel (page 104) Resetting the Software to Default Settings (page 105) Log in to the home page. Click Advanced settings Click...
  • Page 105: Lan Panel

    UPnP (Universal Plug and Play) UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. For more information, see www.upnp.org . Note: If UPnP is enabled, there are potential security risks. Enabling UPnP Before you can use UPnP, you must enable it.
  • Page 106 ● DHCP IP Address Range — The starting and ending address of the range of IP addresses available for the device to dynamically (that is, not permanently) assign to computers connected to it. ● DHCP Lease Time — Amount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease.
  • Page 107 If DHCP is disabled, you must configure each device on the network with: ● Fixed (permanent/static) IP address. ● DNS server addresses (provided by Sprint). Enabling DHCP Log in to the home page. Click Advanced settings > Router > LAN Next to DHCP Server , select...
  • Page 108 Viewing the Static IP Assignment List Log in to the home page. Click Advanced settings > Router > LAN Ensure DHCP is enabled ( Click DHCP Static IP Assignment List Assigning an IP Address Based on a MAC Address Follow the above steps to display the DHCP Static IP Assignment List window. In the field, enter a meaningful description of the device.
  • Page 109: Port Forward Panel

    DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate DNS Mode with) are obtained. Log in to the home page. Click Advanced settings Click Router > LAN DNS Mode to one of the following: : Use the DNS server specified by Sprint.
  • Page 110: Enabling Port Forwarding For An Application

    Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. Log in to the home page. Click Advanced settings > Router > Basic Next to , select Port Forwarding Click save Enabling Port Forwarding for an Application Ensure you’ve enabled port forwarding.
  • Page 111: Port Trigger Panel

    Port Trigger Panel Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports). The device keeps track of the IP address of the computer that sends data on these trigger ports, so that when incoming data on the Forward ports arrives, the device sends the incoming data to the same computer.
  • Page 112: Removing Ports From The Port Triggering List

    Click Click Save Removing Ports From the Port Triggering List Ensure you’ve enabled port triggering. See “Enabling Port Triggering” on page 103. Click Advanced settings > Router > Port Trigger To keep the entry in the list (in case you want to re-enable this entry later on), clear the check box.
  • Page 113: Resetting The Software To Default Settings

    Configuring DMZ Ensure you’ve enabled DMZ. See “Enabling DMZ” on page 104. Click Advanced settings > Router > DMZ Specify the computer that you want exposed to the Internet: in the field, enter the IP address of the computer. (If you don’t know how to find the IP address, see “Finding the IP Address”...
  • Page 114: Resetting The Software To Default Settings (Through The Reset Button)

    Resetting the Software to Default Settings (Through the Reset Button) Remove the battery compartment cover from the device. Find the small hole below and to the right of the battery compartment. The reset button is inside this hole. Insert a thin object (for example, the end of a paper clip) into the hole, and lightly press on the bottom of the hole for five or more seconds Settings...
  • Page 115 Replace the battery compartment cover. Check the device LCD. If it displays “Reset to factory defaults? Press power button on the device. Follow the instructions on the device LCD. Resetting the Software to Default Settings (Through the Browser Interface) WARNING: If you reset the software to default settings:...
  • Page 116: Exporting And Importing Settings

    Section 5K Exporting and Importing Settings Exporting Settings (page 108) Importing Settings (page 108) Exporting Settings Settings include configuration information for the device, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the button to restore (load) the saved configuration.
  • Page 117: Logs

    Section 5L Logs Logs Available (page 109) Connection History (page 109) System Events (page 110) Setting the Method Used for Time Acquisition (page 111) Logs Available The following types of logs are available: ● Connect/disconnect. See the following section. ● System events.
  • Page 118: System Events

    System Events You can enable or disable, as a group, the logging of the following events: ● Software update available ● Network update available ● Primary WAN failover ● Primary WAN switchback ● Unexpected data connection loss ● Changes to miscellaneous settings The following system events are always logged: ●...
  • Page 119: Setting The Method Used For Time Acquisition

    Setting the Method Used for Time Acquisition Time information is stored in the connection history log and system events log. To set the method used for obtaining the time: Log in to the home page. Click Advanced settings > Device > Log Select the or the check box.
  • Page 120: Setup Pages

    Welcome to Your Device Window - Select an Option (page 112) Welcome to Your Device Window - Select an Option The Welcome to Your Overdrive window opens: ● Automatically, as part of the initial setup of your newly purchased device.
  • Page 121: Section 6: Resources

    Section 6 Resources...
  • Page 122: More Information

    Section 6A More Information Visiting the Sprint Website (page 114) Contacting Customer Service (page 114) Online Help (page 114) Visiting the Sprint Website Sign on to www.sprint.com to get up-to-date information on Sprint services, options, and more. You can also: ●...
  • Page 123 Contextual Help in the Advanced Settings Window When you move the cursor over a field or button in item, if available, appears to the right of the window. To turn this feature on or off: Ensure you’re logged in to the home page. Click Advanced settings >...
  • Page 124: Frequently Asked Questions

    Section 6B Frequently Asked Questions How Can I Tell I’m Connected to 3G/4G? (page 116) How Do I Connect to Wi-Fi? (page 116) Is Roaming on 4G Supported? (page 117) What Do I Do if I Forgot the Wi-Fi Password? (page 117) What Do I Do if I Forgot the Administrator Password? (page 117) If the Connection is “Always On,”...
  • Page 125: Is Roaming On 4G Supported

    Other operating systems Please see the user documentation for your operating system or computer. Select the Wi-Fi network provided by the Overdrive 3G/4G Mobile Hotspot and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.) Is Roaming on 4G Supported? At the time of this release, roaming on 4G is not supported.
  • Page 126: Location-Based Services Limitations

    What is GPS? GPS stands for Global Positioning System, which is a system that uses a series of 24 geosynchronous satellites to provide location data. GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals, but do not transmit. What is Enhanced Local Search? Enhanced Local Search is a quick, easy method to run, via the browser interface, local search queries to find locations and directions to locations and businesses.
  • Page 127: Tips

    Section 6C Tips Extending Battery Life (page 119) Device Location (page 120) Improving Signal Strength (page 120) Improving 3G Network Service (page 120) Improving Wi-Fi Performance (page 121) Security Tips (page 122) Finding the MAC Address (page 122) Finding the IP Address (page 123) Extending Battery Life ●...
  • Page 128: Device Location

    Move the device and your computer to another location — you may be in or near a structure that is blocking the signal. Every obstacle (for example, walls, ceilings, furniture) between the Overdrive 3G/4G Mobile Hotspot and other wireless devices decreases the signal strength.
  • Page 129: Improving Wi-Fi Performance

    Improving Wi-Fi Performance ● Try a different channel number. See “Wi-Fi Channel” on page 90. ● Check whether any device updates are available. See “Updates” on page 58. ● See the tips in “Improving Signal Strength” on page 120. ● Limit the number of Wi-Fi users ( ●...
  • Page 130: Security Tips

    If the Wi-Fi client network adapter is by Intel, click Management and move the slider all the way to the right (to — or — If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput).
  • Page 131: Finding The Ip Address

    Mac OS X From the Apple menu ( ), select Select Network Select the adapter that is connecting to the routing hardware. Select Advanced Select . The Ethernet ID is listed. This is the same as the MAC address. Ethernet Linux Please see the user documentation of the Linux distribution.
  • Page 132: Troubleshooting Tips

    ● Go to www.sprint.com/support to access troubleshooting and other resources. ● The knowledge base at the Sierra Wireless website ( www.sierrawireless.com/support/ customer_help.aspx ) may also be useful. LCD Is Dark The LCD is dark and is not displaying any text or icons if: ●...
  • Page 133: Insufficient Signal Strength

    If the LCD is still dark, use the USB to Micro B cable to connect the device to the AC charger or to a computer. Insufficient Signal Strength If you have insufficient signal strength, the icon page). Insufficient signal strength may occur because: ●...
  • Page 134: Connection Error

    Connection Error Log in to the home page. Click Advanced settings Click WAN > Setup > Update 3G Profile If an error message and number are displayed on the LCD after the update, note the information and contact Sprint. 3G Activation Required If the LCD displays this message, display the 3G Activation Required alert and start the activation: Ensure you’re logged in to the home page.
  • Page 135: Cannot Connect To Wi-Fi

    Cannot Connect to Wi-Fi If your computer cannot connect to the Wi-Fi network of the Overdrive 3G/4G Mobile Hotspot, ensure that: ● The maximum number of Wi-Fi users has not been reached. (To determine the number of connected Wi-Fi users and set the maximum, see “Wi-Fi Users Information and Settings” on page 45.)
  • Page 136 Check the following: ● The device is turned on. See “Turning Your Device On” on page 13. ● You have established a connection to the device (through Wi-Fi or through the USB to Micro B cable). ● Ensure you’re typing the correct address in the Web browser. , where <SSID>...
  • Page 137: Cannot Connect To The 3G/4G Network

    Cannot Connect to the 3G/4G Network ● Ensure your computer is connected to the device (through the USB to Micro B cable or Wi-Fi). See “How Do I Connect to Wi-Fi?” on page 116 or “Making a Tethered Connection” on page 27.
  • Page 139: Technical Specifications

    Section 7 Technical Specifications, Safety Information, and Regulatory Information...
  • Page 140: Led Operation

    Section 7A Technical Specifications LED Operation (page 132) Radio Frequency and Electrical Specifications (page 133) Software Specifications (page 134) Environmental Specifications (page 135) Mechanical Specifications (page 135) LED Operation See “Using the Power Button to Determine the Device State” on page 14. Technical Specifications, Safety Information, and Regulatory Information...
  • Page 141: Radio Frequency And Electrical Specifications

    Radio Frequency and Electrical Specifications Approvals Size: 1800 mAh Duration for full charge: ● AC charger: 1.5 hours ● PC USB cable: 3.6 hours Battery Charge life: ● 4 hours under standard use ● 3 hours of continuous use Maximum: 1000 mA Standby current: Current ●...
  • Page 142: Software Specifications

    Software Specifications CDMA (3G) specification WiMAX (4G) specification Wi-Fi specification Wi-Fi security and encryption protocols SMS (IS-637) OTASP (IS-683A, IS-683B, IS-683C) PRL (Preferred Roaming List) Authentication Position Location TTY/Accessibility Network protocols (routing hardware) Technical Specifications, Safety Information, and Regulatory Information IS-2000 Release 0 IS-707A Data service...
  • Page 143: Environmental Specifications

    Environmental Specifications -4 to +131°F Operating temperature -40 to +185°F Storage temperature 95%, non-condensing Humidity 10–1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating) Vibration 1 m on concrete Drop Mechanical Specifications 3.2" x 3.2" x 0.63" Dimensions (W x L x H) Supported Power button Not supported...
  • Page 144: Safety Information

    Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Overdrive 3G/4G Mobile Hotspot are used in a normal manner with a well-constructed network, the device should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property.
  • Page 145 ● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Overdrive 3G/4G Mobile Hotspot. ● If using with a charger, use only the AC charger supplied with the device.
  • Page 146: Regulatory Notices

    Section 7C Regulatory Notices The design of the Overdrive 3G/4G Mobile Hotspot by Sierra Wireless complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S.
  • Page 147: Legal

    This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.
  • Page 148 software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.
  • Page 149 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
  • Page 150 If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.
  • Page 151 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
  • Page 152: Iperf License

    This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY;...
  • Page 153 Kevin Gibbs John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.edu Permission is hereby granted, free of charge, to any person obtaining a copy of this software (Iperf) and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
  • Page 154: Openssl License

    THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 155 This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
  • Page 156: Pppd License

    OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] PPPD License Copyright (c) 1984-2000 Carnegie Mellon University.
  • Page 157 The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by Paul Mackerras <paulus@samba.org>”.
  • Page 158: Ssh2 License

    THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
  • Page 159: Trademarks

    Trademarks SPRINT and the logo are trademarks of Sprint. “Heart of the Wireless Machine” is a registered trademark of Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, TRU-Locate, and the red wave design are trademarks of Sierra Wireless. Windows® is a registered trademark of Microsoft Corporation.
  • Page 160: Copyright

    Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.
  • Page 161: Index

    Numerics Overview ......4 3G panel of the WAN tab ... . .91 3G Roaming Information window .
  • Page 162 Allow 3G roaming ....43, 92 Allow all in list (giving computers access to the network) ......87 Allow international access .
  • Page 163 Sharing your connection ... . .38 Connect/Disconnect (logging) ..109 Connected How to tell you’re connected to  3G/4G ......116 Icon .
  • Page 164 Disable Wi-Fi upon USB-PC ....90 Disable Wi-Fi when connected via  USB ......45, 90 Disconnect button .
  • Page 165 Location, current, opening in a Web browser ......57 Mapping service ... . . 44, 80, 94 Mode ("GPS mode") .
  • Page 166 Icons on LCD ..... . .16 Not lit ......124 Timeout .
  • Page 167 NAP-ID (Network Access Provider ID) ..79 Network 3G, overview ......4 4G Base Station ID (BSID) .
  • Page 168 USB powered ..... . .68 Powering the device off ....14, 33 Powering the device on .
  • Page 169 SID (System ID) ......91 Sierra Wireless knowledge base ..124 Signal Quality window .
  • Page 170 Website Sierra Wireless ....152 Sprint ......114 Welcome to Your Device window - Select ...
  • Page 171 WEP ......23, 85 Whitelist ......82, 87 Wi-Fi Alerts (user has joined, or left) .
  • Page 172 Index...

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