Sierra Wireless Overdrive Pro User Manual
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Sierra Wireless Overdrive Pro User Manual

3g/4g mobile hotspot
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User Guide

Overdrive Pro™ 3G/4G Mobile Hotspot
by Sierra Wireless
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
3/9/11

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  • Page 1: User Guide

    User Guide Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless www.sprint.com ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 3/9/11...
  • Page 2 Document 2131389 Revision 1...

  • Page 3: Table Of Contents

    Table of Contents Section 1: Getting Started ..........1 1A.
  • Page 4 Sharing Your Connection ..........40 Ending Your Network Connection .
  • Page 5 Enabling and Disabling Sounds for Specific Events ..... . 73 Low Battery Alert ........... . 74 Critical Battery Level Alert .
  • Page 6 5M. Setup Pages ............116 Welcome to Your Device Window - Select an Option .
  • Page 7  Section 7: Technical Specifications, Safety Information, and Regulatory Information..........137 7A.

  • Page 9: Section 1: Getting Started

    Section 1 Getting Started...

  • Page 10: About This Guide

    Your device allows you to easily connect to the Internet and to share your 3G or 4G connection. This user guide is designed to provide you with all the information you need to install and use your Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless. Note: The printed Get Started guide that comes with the device should be sufficient for most installations.

  • Page 11: System Requirements

    Section 1B System Requirements To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required: ● One or more computers that support Wi-Fi (802.11b/g/n) ● Web browser (required if you’ll be using the browser interface to view status and to configure settings).

  • Page 13: Section 2: Your Device

    Section 2 Your Device...

  • Page 14: Device Basics

    Section 2A Device Basics Components of Your Device (page 8) 3G and 4G Networks (page 8) Package Contents (page 9) Care and Maintenance (page 9) Connectors and Buttons (page 9) Battery (page 10) Connecting Through USB (page 11) Charging the Device (page 12) Power Button (page 13) LCD (page 16) Mute Switch (page 17)
  • Page 15 Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fi- enabled device, and to share your Internet connection with friends and family. Your Device...

  • Page 16: Components Of Your Device

    Components of Your Device Your device consists of these main components: ● Wi-Fi access point The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device. ● 3G modem The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared with 4G).

  • Page 17: Package Contents

    Package Contents Your package includes: ● Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless ● Battery compartment cover ● Rechargeable battery ● AC charger with micro-USB port ● Micro-USB cable ● Get Started guide Care and Maintenance As with any electronic device, you should handle this device with care to ensure reliable operation.

  • Page 18: Battery

    The battery compartment is on the back of the device. The battery is replaceable. If you need a new battery or want to purchase a battery extender (a high-capacity battery that provides improved battery life), visit the Sierra Wireless online store at https://www.sierrawireless.com/eStore. Chargers and other accessories are also available from the Sprint Store at www.sprint.com.

  • Page 19: Connecting Through Usb

    Replace the battery compartment cover. Connecting Through USB Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 29.) Use the micro-USB cable (included) to connect the device to your computer when: ●...

  • Page 20: Charging The Device

    To connect the device to your computer: Insert the larger end of the micro-USB cable into your computer. Insert the other end of the cable into the micro-USB port on the side of your device. Note: If you’re having problems, see “Cannot Connect Through USB” on page 134. Charging the Device You need to recharge your device’s battery periodically.

  • Page 21: Power Button

    Charging Through Your Computer Notes: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 29.) If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown.
  • Page 22 If the LCD is blank, press and hold the power button for two seconds. Turning Your Device Off Press and hold the power button for 2 seconds. Using the Power Button to Determine the Device State The power button on the device also indicates the device’s status, as shown in the following table. Description Your action Power button...
  • Page 23 Controlling the Device Using the Power Button Type of press Result ● Removes device from standby (low power) mode. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.) Quick press ●...

  • Page 24: Lcd

    If the LCD is not lit, see “Turning Your Device On” on page 13. Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. Signal strength 3G or 4G status Roaming indicator Alerts Number of Wi-Fi users Battery status...

  • Page 25: Mute Switch

    LCD Information Screens The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following: ● Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password Reminder feature is enabled]) ●...

  • Page 27: Section 3: Getting Your Device Ready

    Section 3 Getting Your Device Ready...

  • Page 28: Setting Up Your Device

    To verify that your device is set up on your Sprint account: Log in to your account at www.sprint.com by entering your username and password. Confirm that the Overdrive Pro 3G/4G Mobile Hotspot is on your account with a Mobile Broadband connection plan.
  • Page 29 “How Do I Connect to Wi-Fi?” on page 120. After you’ve connected to the Wi-Fi network, the device LCD displays “Open any web page to continue setup.” Open your Web browser. The “Welcome to your Overdrive Pro” window opens. Note: This window displays the administrator password and the address of the device home page.
  • Page 30 Set up my Overdrive Pro , during the device setup), a window with several Wi-Fi security options opens. Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security type. The options displayed depend on the setting (in ;...
  • Page 31 (from the Wi-Fi Security Options window during the device I don’t see what I want... setup), a window with an expanded list of Wi-Fi security options opens. Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security type. Security Wi-Fi...
  • Page 32 Wi-Fi devices. ● WPA/WPA2 Personal (recommended setting) — Wi-Fi devices that use either WPA or WPA2 can connect to the Overdrive Pro 3G/4G Mobile Hotspot. This setting is supported by most Wi-Fi devices. Your Device is Now Restarting The “Your device is now restarting” window opens if you’ve clicked...
  • Page 33 Initiating Activation of Your Device for 3G In rare cases, the device LCD and the home page may indicate that activation is required: ● The LCD displays “3G Activation failed.” ● The home page displays the alert “3G Activation Required.” Note: You will still be able to connect to the Internet when you have 4G coverage.

  • Page 35: Section 4: Using Your Device

    Section 4 Using Your Device...

  • Page 36: Connecting Through Usb

    Section 4A Connecting Through USB ● TRU-Install (page 28) ● Requirements for a USB Tethered Connection (page 28) ● Making a Tethered Connection (page 29) TRU-Install TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable.

  • Page 37: Making A Tethered Connection

    If you’re running Windows Vista and the AutoPlay window opens, click Run setup.exe In the TRU-Install window, click Install the Sierra Wireless USB driver. (Follow the onscreen instructions.) To install the device driver on Mac: Make sure the device is turned on.
  • Page 38 Connecting the Device to Your Computer Insert the larger end of the micro-USB cable into your computer. Insert the other end of the cable into the micro-USB port on the side of your device. Using Your Device...

  • Page 39: Browser Interface Home Page

    Section 4B Browser Interface Home Page Displaying the Home Page of the Device (page 33) Logging On as an Administrator (page 33) Virtual Device (page 34) Mini Window (page 34) Turning Your Device Off (page 35) The home page is the entry page of the browser interface that lets you: ●...
  • Page 40 When you click an icon or the text next to it, a window opens to the right (see the screenshot on page 43). The window contains additional status information and, if you’re logged in, commonly- used configurable settings. (See “Icons and Text” on page 42.) Use this area to enter the administrator password and log in.

  • Page 41: Displaying The Home Page Of The Device

    Displaying the Home Page of the Device Note: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the micro-USB cable). To display the home page, type one of the following in the address bar of your Web browser: ●...

  • Page 42: Virtual Device

    Virtual Device The right half of the home page contains an image of your device. This is a “virtual device” — it reflects most of the icons and text displayed on the real device. Mini Window If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window.

  • Page 43: Turning Your Device Off

    To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the Home link.) If you’re logged in, the window has a...

  • Page 44: Alerts

    Section 4C Alerts 3G Activation Required (page 36) 3G Network Update Available (page 37) GPS Privacy Agreement (page 37) SD Card Error (page 38) Software Update Available (page 38) The alerts icon indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page.

  • Page 45: 3G Network Update Available

    ● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it is not successful, contact Sprint Customer Service and have the following available: Your billing information. ESN of the device (displayed on the packaging, inside the battery compartment, and at Advanced settings >...

  • Page 46: Sd Card Error

    SD Card Error If you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays “SD Card error,” try the following: Remove and reinsert the microSD card. If the card is still not working, try it in the microSD slot of another computer. If it works in the other device, the card slot on your device may have a problem.
  • Page 47 To install the update, click Download and install now — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click . At a later time, access the URL to download the update to your I’ll get the update later computer, and then follow the steps in “Upgrading Firmware From a File”...

  • Page 48: Your Network Connection

    For other users to share your network connection: Provide the Wi-Fi network name and password to them. On their computer, users must connect to the Wi-Fi network of the Overdrive Pro 3G/4G Mobile Hotspot. (See “How Do I Connect to Wi-Fi?” on page 120.)

  • Page 49: Ending Your Network Connection

    Ending Your Network Connection Make sure you’re logged in to the home page. Click on the Virtual Device or in the Mini Window. (See “Virtual Device” on Disconnect page 34 and “Mini Window” on page 34.) Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card. Using Your Device...

  • Page 50: Icons And Text

    Section 4E Icons and Text Signal Information (page 43) Mobile Broadband Information and Settings (page 44) 3G Roaming Information and Settings (page 45) Alert Information (page 46) GPS Information and Settings (page 46) Wi-Fi Users Information and Settings (page 47) Battery Information and Settings (page 48) Internet Connection Information (page 49) microSD Card Information and Settings (page 50)

  • Page 51: Signal Information

    If you click an icon or the text, a window opens with additional information, as shown in the following screenshot. If you’re logged in, the window may also display configurable settings. Note: A more complete set of configurable settings is available in the Advanced Settings window.

  • Page 52: Mobile Broadband Information And Settings

    Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power. CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness. The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev.

  • Page 53: 3G Roaming Information And Settings

    Configuring the 3G/4G Connection Preferences The value determines which network(s) to connect to, and in what order: ● 3G Preferred — Connection can be established to either 3G or 4G; if both are available, 3G is used. ● 4G Preferred —...

  • Page 54: Alert Information

    ● Allow international access field (if you’re logged in) — allows roaming outside of the United States and Puerto Rico (for example, in Canada). If this field is not displayed, select Allow 3G roaming Alert Information The alerts icon indicates whether there are any alerts (situations that require your attention). Note: To view alert information, you must be logged in.

  • Page 55: Wi-Fi Users Information And Settings

    Configuring the Settings When you’re logged in, the following settings are available. View privacy agreement (link displayed if you haven’t yet accepted the GPS privacy agreement). You cannot enable and use GPS until you accept this agreement. Click the link to view and then accept the agreement.

  • Page 56: Battery Information And Settings

    — Use this to block a computer’s access to the device. You might want to do this if: Block ● You don’t recognize a listed computer. ● You have lots of data to transfer (you want to be the sole user of the bandwidth). ●...

  • Page 57: Internet Connection Information

    — This setting allows you to use your wireless devices farther from your Long Range Overdrive Pro 3G/4G Mobile Hotspot but increases the possibility of interference with or from nearby wireless networks. Standby (Low Power) Mode...

  • Page 58: Microsd Card Information And Settings

    — This is the address of the Internet system used to translate names (for WAN DNS Secondary example, sprint.com) into IP addresses. The secondary DNS is used when there is a problem with the primary DNS. — This is the address of the node on the computer network that the network Default Gateway software uses when an IP address does not match any other routes in the routing table (that is, when an IP packet’s destination address is outside of the local subnet).

  • Page 59: Sounds Information And Settings

    Sounds Information and Settings The sounds icon ( ) shows whether the device speaker is on. The device speaker is on. The device speaker is off. Click the sounds icon to display the Sounds window. The window displays: ● Status of the device speaker (on or off). ●...

  • Page 60: Home Page Buttons

    Section 4F Home Page Buttons Top Row of the Home Page Buttons (page 52) Bottom Row of the Home Page Buttons (page 54) Top Row of the Home Page Buttons The top horizontal part of the home page has the following buttons: ●...
  • Page 61 Advanced Settings From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See “Device Tab” on page 76.) ●...

  • Page 62: Bottom Row Of The Home Page Buttons

    Bottom Row of the Home Page Buttons These buttons are displayed below the Virtual Device. Note: The buttons appear only when you’re logged in. Connect/Disconnect Button This button connects or disconnects your device from the 3G or 4G network. Power Off Button This button turns the device off.

  • Page 63: Using The Microsd Card

    Section 4G Using the microSD Card Before Using the microSD Card Slot (page 55) Inserting a microSD Card (page 56) Removing a microSD Card (page 57) Accessing the microSD Card (page 57) Before Using the microSD Card Slot Enable the slot. (See “Enabling the microSD Card Slot” below.) Set up access to the slot.

  • Page 64: Inserting A Microsd Card

    If you’ve selected Administrator + Guest hange the Set Guest Username Set Guest Password fields (up to 20 characters Optionally, c each with spaces allowed). Give the guest username and password to people whom you want to allow access to the card. microSD Shared Folder Name You can optionally change the name of the folder that the microSD card shows up as (in the file browser program);...

  • Page 65: Removing A Microsd Card

    Removing a microSD Card Make sure you and other users have completed any file transfers. In the microSD Card Information and Settings window (page 50), click Safe-Eject SD Card and wait until a message is displayed, stating it is safe to remove the card. Gently open the tab labeled “microSD”...
  • Page 66 From the Windows menu, click , and then type one of the following: Start \\OverdrivePro\ \\<Hostname>\ Double-click the shared folder. In Finder, select Go > Connect to Server Type one of the following: smb://OverdrivePro/ smb://<Router IP Address>/ (For example, smb://192. 1 68.0. 1 /) smb://<Hostname>...

  • Page 67: Sprint Location Services

    Section 4H Sprint Location Services Requirements for GPS Service (page 59) Enabling GPS (page 59) Displaying Your Location Information (page 59) Viewing Your Current Location in a Web Browser (page 60) Performing a Location Search (page 60) Requirements for GPS Service To access GPS services: ●...

  • Page 68: Viewing Your Current Location In A Web Browser

    In the GPS Information and Settings window, set , and click GPS Mode One-time Get fix now (The top part of the window shows your location information. Advanced settings > WAN > GPS Get fix Tip: You can also display location information from —...

  • Page 69: Updates

    Section 4I Updates Automatically Checking for Updates (page 61) Manually Checking for Updates (page 62) Upgrading Firmware From a File (page 63) Note: If a software update, 3G network update, or 3G profile update is available, the device LCD displays a message, and an alert is available from the home page.

  • Page 70: Manually Checking For Updates

    Manually Checking for Updates Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?”...

  • Page 71: Upgrading Firmware From A File

    Upgrading Firmware From a File Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Sprint or Sierra Wireless website. Note: During installation of the update: • DO NOT turn off or unplug the device....

  • Page 72: Viewing Device Information

    Section 4J Viewing Device Information To view information about your device: Log in to the home page. Click Advanced settings Click Device > About WAN mode WAN mode Advanced Note: 4G information is not available if is “3G only.” ( is in settings >...
  • Page 73 ● PRI Version — This is the PRI version of the 3G component of the device. ● Firmware Version — This is the firmware version of the 3G component of the device. ● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of the device.

  • Page 74: Reset Button

    Section 4K Reset Button Restarting the Device (page 67) The reset button is inside the hole located near the battery compartment as shown below. For information on using this button, see “Restarting the Device” (page 67) and “Resetting the Software to Default Settings (Through the Reset Button)” (page 110). Using Your Device...

  • Page 75: Restarting The Device

    Restarting the Device Tip: Alternatively, you may be able to restart the device by pressing and holding the power button on the device for three to four seconds. If the device or the home page seems to stop responding, you can reset (restart) the device. To restart the device: Using slight thumb pressure, slide the battery compartment cover upward to remove it.
  • Page 76 Replace the battery compartment cover. Using Your Device...

  • Page 77: Section 5: Settings

    Section 5 Settings...

  • Page 78: Power Settings

    — This setting improves battery life, at the cost of a shorter Wi-Fi range. ● Long Range — This setting allows you to use your wireless devices farther from your Overdrive Pro 3G/4G Mobile Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices.

  • Page 79: Configuring The Lcd

    Section 5B Configuring the LCD Turning the LCD On or Off (page 71) Setting the LCD Timeout (page 71) Setting the LCD Brightness (page 71) Turning the LCD On or Off Log in to the home page. Click Advanced settings > Device > Display Set the field to .

  • Page 80: Enabling And Disabling The Power Button Led

    Section 5C Enabling and Disabling the Power Button LED The power button LED on the device acts as a status indicator. (For more information, see “Using the Power Button to Determine the Device State” on page 14.) To enable or disable the power button LED: Log in to the home page.

  • Page 81: Sounds

    Section 5D Sounds Enabling and Disabling Sounds for Specific Events (page 73) Low Battery Alert (page 74) Critical Battery Level Alert (page 74) You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). (See “Mute Switch” on page 17.) ●...

  • Page 82: Low Battery Alert

    Low Battery Alert You can set an alert to sound when the battery level is low. Setting the Alert From the Home Page Make sure you’re logged in to the home page. Click the Sounds icon ( In the Sounds window, select Low battery Setting the Alert From the Advanced Settings Window Log in to the home page.

  • Page 83: Login Settings

    Section 5E Login Settings Changing the Administrator Password (page 75) Automatic Login (“Remember Me”) (page 75) Changing the Administrator Password Note: If you forget the Admin Login password, you’ll need to reset the device to its default settings and go through the device setup.

  • Page 84: Advanced Settings

    Section 5F Advanced Settings Accessing the Advanced Settings Window (page 76) Device Tab (page 76) WAN Tab (page 80) Wi-Fi Tab (page 84) Router Tab (page 86) From the Advanced Settings window you can configure all the settings of the device and the browser interface.
  • Page 85 ● Import Router Settings — You can import configuration settings. (See “Importing Settings” on page 112.) ● Export Router Settings — You can export configuration settings. (See “Exporting Settings” on page 112.) ● Update Firmware from File — You can upgrade the device firmware from a file. (See “Upgrading Firmware From a File”...
  • Page 86 ● SD-Card Slot — Before you can use the microSD Card Slot, you must enable it. (See “Enabling the microSD Card Slot” on page 55.) ● microSD Shared Folder Name — This is the name of the folder that the microSD card shows up as (in the file browser program).
  • Page 87 About Panel To view information about your device: Log in to the home page. Click Advanced settings Click Device > About Note: 4G information is not available if WAN mode is “3G only.” ( WAN mode is in Advanced settings > WAN > Setup The following information is displayed: ●...

  • Page 88: Wan Tab

    ● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G component of the device. ● MAC Address —...
  • Page 89 From this window, you can view or adjust these settings, or perform the following actions: ● Active Network — This is the network that is currently being used for your data connection: 3G, 4G, or none. ● Network Operator — This field shows the carrier that your device was activated with. ●...
  • Page 90 3G Panel See “3G Panel” on page 95. 4G Panel Log in to the home page. Click Advanced settings Click WAN > 4G WAN mode WAN mode Advanced Note: 4G information is not available if is “3G only.” ( is in settings >...
  • Page 91 From this window, you can view or adjust these settings, or perform the following actions: ● Enable GPS — To use GPS, and to configure other GPS settings, this check box must be selected. If the GPS privacy agreement opens, you must accept it before you can use GPS. ●...

  • Page 92: Wi-Fi Tab

    Long Wi-Fi Range — This setting allows you to use your wireless devices farther from your Overdrive Pro 3G/4G Mobile Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices. ● AC Powered (power settings) —...
  • Page 93 (up to 2346). ● Wi-Fi Power Save Mode — If this field is set to “On,” the Wi-Fi component of the Overdrive Pro 3G/4G Mobile Hotspot enters power save mode, when possible. If your computer tends to lose the Wi-Fi connection and stops responding, set this field to “Off.”...

  • Page 94: Router Tab

    MAC Filter Panel The MAC (Media Access Control) filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device. MAC filtering can prevent unauthorized wireless devices from connecting to your network. MAC filtering increases security of your network.

  • Page 95: Configuring The Wi-Fi Network

    The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. It appears on your device’s LCD screen; if more than one Overdrive Pro 3G/4G Mobile Hotspot is available, you can use this name to tell the devices apart.
  • Page 96 In the field, enter the new name. SSID If the SSID field is not available, is enabled. You must either edit Link SSID and Hostname Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID.

  • Page 97: Wi-Fi Security

    Wi-Fi Security By default, Wi-Fi security is enabled for your device and the Wi-Fi network. Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security type. To change the security used by Wi-Fi: Log in to the home page.
  • Page 98 (recommended setting) — Wi-Fi devices that use either WPA or WPA2 can WPA/WPA2 Personal connect to the Overdrive Pro 3G/4G Mobile Hotspot. Supported by most Wi-Fi devices. Click Save The option you select determines the Wi-Fi security used and also the maximum length of the Wi-Fi password.
  • Page 99 Allow all in list Do one of the following: If the computer you want to allow access is currently connected to the Overdrive Pro  3G/4G Mobile Hotspot, click List of connected devices . In the row for the computer, click —...
  • Page 100 Specifying Computers That Are Not Allowed to Access the Network Log in to the home page. Click Advanced settings > Wi-Fi > MAC Filter In the list, click MAC Filter Mode Block all in list Determine and block an undesired user of your network. Click the List of connected devices link.

  • Page 101: Host Name (Device Name)

    Host Name (Device Name) The host name is, in essence, a name you’re giving the device. The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. (See “Linking the SSID and the Host Name” on page 88.) This name is also used when you type a command to access the: ●...

  • Page 102: Wi-Fi Channel

    Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. To use a different Wi-Fi channel: Log in to the home page.

  • Page 103: Configuring 3G And 4G

    Section 5H Configuring 3G and 4G Viewing 3G Activation Information (page 95) 3G Panel (page 95) Resetting the 3G and 4G Configurations to Default Settings (page 96) Viewing 3G Activation Information Log in to the home page. Click Advanced settings Click Device >...

  • Page 104: Resetting The 3G And 4G Configurations To Default Settings

    ● MSID (Mobile Station ID) — Also known as IMSI (International Mobile Station Identity), the MSID is an identifier of a device on the 3G network. ● NAI (Network Access Identifier) — This is your User ID for accessing the 3G network. ●...

  • Page 105: Gps Settings

    Section 5I GPS Settings Setting the GPS Mode (page 97) Setting the GPS Fix Rate (page 98) Using Metric Units (page 98) Changing Your Mapping Service (page 98) Performance Setting (GPS) (page 98) Accuracy (page 99) Basic GPS settings can be changed in the GPS Information and Settings window. (See “GPS Information and Settings”...

  • Page 106: Setting The Gps Fix Rate

    Setting the GPS Fix Rate The GPS fix rate determines how often GPS fixes are obtained. This option is available only if the fix mode ( ) is set to GPS Mode Continuous Log in to the home page. Click Advanced settings >...

  • Page 107: Accuracy

    Accuracy The accuracy setting determines how accurate the location information is. Log in to the home page. Click Advanced settings > WAN > GPS In the section, select one of the following: Accuracy — The device automatically determines the most appropriate setting to use. Automatic —...

  • Page 108: Configuring The Router Tab

    . Users will be able to connect only through Wi-Fi and only Disable after they provide the correct Wi-Fi password (if Wi-Fi security is enabled). This setting does not affect the ability to charge the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable. ● Port Forwarding —...

  • Page 109: Lan Panel

    ● Port Triggering — You can set the device to monitor outgoing data on specific port numbers (trigger ports). (See “Port Trigger Panel” on page 107.) ● DMZ — You can select one computer to receive all unsolicited incoming connections. (See “DMZ Panel”...
  • Page 110 From this window, you can view or adjust these settings, or perform the following actions: ● Router IP Address — This is the routing hardware’s IP address on the LAN. ● Subnet Mask — This is the routing hardware’s internal LAN subnet mask. ●...
  • Page 111 field is configurable and displayed only if is Manual. If DNS Relay DNS Mode DNS Mode Auto, DNS Relay is enabled by default. ● DHCP Static IP Assignment List — You can assign a permanent IP address to a MAC address, and view the static IP assignment list.
  • Page 112 ● Max DHCP Clients — This is the number of DHCP addresses that can be assigned and active at one time. It’s recommended you set this to a number greater than the number of Wi-Fi users. ● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained.

  • Page 113: Port Forward Panel

    DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate DNS Mode with) are obtained. Log in to the home page. Click Advanced settings Click Router > LAN DNS Mode to one of the following: —...
  • Page 114 Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. Log in to the home page. Click Advanced settings > Router > Basic Next to , select Port Forwarding Enable Click Save Enabling Port Forwarding for an Application Make sure you’ve enabled port forwarding.

  • Page 115: Port Trigger Panel

    Port Trigger Panel Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports). The device keeps track of the IP address of the computer that sends data on these trigger ports, so that when incoming data on the forward ports arrives, the device sends the incoming data to the same computer.

  • Page 116: Dmz Panel

    Click Click Save Removing Ports From the Port Triggering List Make sure you’ve enabled port triggering. (See “Enabling Port Triggering” on page 107.) Click Advanced settings > Router > Port Trigger To keep the entry in the list (in case you want to re-enable this entry later on), clear the Enable check box.

  • Page 117: Resetting The Software To Default Settings

    Configuring DMZ Make sure you’ve enabled DMZ. (See “Enabling DMZ” on page 108.) Click Advanced settings > Router > DMZ Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter the IP address of the computer. (If you don’t know how to find the IP address, see “Finding the IP Address”...
  • Page 118 Resetting the Software to Default Settings (Through the Reset Button) Using slight thumb pressure, slide the battery compartment cover upward to remove it. Locate the small hole near the battery compartment. The reset button is inside this hole. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for five or more seconds Settings...
  • Page 119 Replace the battery compartment cover. Check the device LCD. If it displays “Reset to factory defaults? Press to accept,” press the power button on the device. Follow the instructions on the device LCD. Resetting the Software to Default Settings (Through the Browser Interface) WARNING: If you reset the software to default settings:...

  • Page 120: Exporting And Importing Settings

    Section 5K Exporting and Importing Settings Exporting Settings (page 112) Importing Settings (page 112) Exporting Settings Settings include configuration information for the device, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the button to restore (load) the saved configuration.

  • Page 121: Logs

    Section 5L Logs Available Logs (page 113) Connection History (page 113) System Events (page 114) Setting the Method Used for Time Acquisition (page 115) Available Logs The following types of logs are available: ● Connects and disconnects. (See the following section.) ●...

  • Page 122: System Events

    System Events You can enable or disable, as a group, the logging of the following events: ● Software update available ● Network update available ● Primary WAN failover ● Primary WAN switchback ● Unexpected data connection loss ● Changes to miscellaneous settings The following system events are always logged: ●...

  • Page 123: Setting The Method Used For Time Acquisition

    Setting the Method Used for Time Acquisition Time information is stored in the connection history log and system events log. To set the method used for obtaining the time: Log in to the home page. Click Advanced settings > Device > Log Select the or the check box.

  • Page 124: Setup Pages

    Welcome to Your Device Window - Select an Option (page 116) Welcome to Your Device Window - Select an Option The Welcome to Your Overdrive Pro window opens: ● Automatically, as part of the initial setup of your newly purchased device.

  • Page 125: Section 6: Resources

    Section 6 Resources...

  • Page 126: More Information

    Section 6A More Information Visiting the Sprint Website (page 118) Contacting Customer Service (page 118) Online Help (page 118) Visiting the Sprint Website Sign on to www.sprint.com to get up-to-date information on Sprint services, options, and more. You can also: ●...
  • Page 127 Contextual Help in the Advanced Settings Window When you move the cursor over a field or button in , help information on this Advanced Settings item, if available, appears to the right of the window. To turn this feature on or off: Make sure you’re logged in to the home page.

  • Page 128: Frequently Asked Questions

    Section 6B Frequently Asked Questions How Can I Tell I’m Connected to 3G or 4G? (page 120) How Do I Connect to Wi-Fi? (page 120) Is Roaming on 4G Supported? (page 121) What Do I Do if I Forget the Wi-Fi Password? (page 121) What Do I Do if I Forget the Administrator Password? (page 121) What Do I Do if the Home Page Displays “Charging paused”? (page 122) If the Connection is “Always On,”...

  • Page 129: Is Roaming On 4G Supported

    Other operating systems Please see the user documentation for your operating system or computer. Select the Wi-Fi network provided by the Overdrive Pro 3G/4G Mobile Hotspot and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.) Is Roaming on 4G Supported? At the time of this release, roaming on 4G is not supported.

  • Page 130: What Do I Do If The Home Page Displays "Charging Paused

    What Do I Do if the Home Page Displays “Charging paused”? If the text after the battery icon (on the home page) includes “Charging paused” (as shown in the screenshot below), try the following: ● Connect your device through the micro-USB cable. ●...
  • Page 131 Advanced settings > WAN > GPS Continuous Determine the COM port number that your Sierra Wireless device (that is, your Overdrive Pro 3G/4G Mobile Hotspot) is using. In the following example for Windows, the Device Manager shows that COM 18 is used. In your case, the COM port number might be different.

  • Page 132: How Do I Access My Corporate Network Through A Vpn

    How Do I Access My Corporate Network Through a VPN? Using Sprint Data Link Sprint Data Link is a network feature that allows you to directly connect to your corporate VPN. With Data Link, you and your mobile workforce can maintain a secure, seamless VPN connection between your enterprise network and the advanced Sprint Mobile Broadband Network.

  • Page 133: Tips

    Section 6C Tips Extending Battery Life (page 125) Device Location (page 126) Improving Signal Strength (page 126) Improving 3G Network Service (page 126) Improving Wi-Fi Performance (page 127) Security Tips (page 128) Finding the MAC Address (page 128) Finding the IP Address (page 129) Extending Battery Life ●...

  • Page 134: Device Location

    Device Location ● Avoid moisture or extreme temperatures. ● For improved reception, place the device near a closed window. ● Place your device within easy reach of a reliable power supply and the computer to which it will be connected. Improving Signal Strength ●...

  • Page 135: Improving Wi-Fi Performance

    Improving Wi-Fi Performance ● Try a different channel number. (See “Wi-Fi Channel” on page 94.) ● Check whether any device updates are available. (See “Updates” on page 61.) ● See the tips in “Improving Signal Strength” on page 126. ● Limit the number of Wi-Fi users ( Advanced settings >...

  • Page 136: Security Tips

    If the Wi-Fi client network adapter is by Intel, click and, in the list, click Advanced Property Power Management and move the slider all the way to the right (to Highest ). Click — or — If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput).

  • Page 137: Finding The Ip Address

    Mac OS X From the Apple menu ( ), select System Preferences Select Network Select the adapter that is connecting to the routing hardware. Select Advanced Select . The Ethernet ID is listed. This is the same as the MAC address. Ethernet Linux Please see the user documentation of the Linux distribution.

  • Page 138: Troubleshooting Tips

    Connection” on page 28 and “Making a Tethered Connection” on page 29.) ● Go to www.sprint.com/support to access troubleshooting and other resources. ● The knowledge base at the Sierra Wireless website ( www.sierrawireless.com/support/ customer_help.aspx ) may also be useful. Resources...

  • Page 139: Lcd Is Dark

    LCD Is Dark The following table describes situations that can cause the LCD to be dark (that is, not displaying any text or icons), and recommends actions. Device state LCD state Your action Advanced settings > Device > Display > LCD Backlight Turn on the LCD: set to “On.”...
  • Page 140 If the “Activation failed” message is still displayed, contact Sprint Customer Service and have the following available: Your billing information. ESN of the device (displayed on the packaging, inside the battery compartment, and at Advanced settings > Device > About Connecting to 3G/4G Check the signal strength.

  • Page 141: Cannot Connect To Wi-Fi

    Retry the update. If the “Update failed” message is still displayed, contact Sprint. Cannot Connect to Wi-Fi If your computer cannot connect to the Wi-Fi network of the Overdrive Pro 3G/4G Mobile Hotspot, make sure that: ● The maximum number of Wi-Fi users has not been reached. (To determine the number of connected Wi-Fi users and set the maximum, see “Wi-Fi Users Information and Settings”...

  • Page 142: Cannot Connect Through Usb

    Cannot Connect Through USB If your computer cannot connect to the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable: Make sure that you've installed the device driver, as described in “Making a Tethered Connection” on page 29. Connect to the Overdrive Pro 3G/4G Mobile Hotspot through Wi-Fi.

  • Page 143: Cannot Connect To The 3G Or 4G Network

    ● If DHCP is enabled on the device, make sure DHCP is enabled on your computer. (See “DHCP” on page 103.) ● Check your Web browser settings. Open the Control Panel in Windows. Double-click Internet Options From the Security tab, restore the default settings. From the Connections tab, select...

  • Page 144: The Device Seems To Have Stopped Charging

    The Device Seems to Have Stopped Charging If the “About...” LCD information screen shows “chrg paused” or the text after the battery icon (on the home page) includes “Charging paused,” see “What Do I Do if the Home Page Displays “Charging paused”?”...

  • Page 145: Regulatory Information

    Section 7 Technical Specifications, Safety Information, and Regulatory Information...

  • Page 146: Technical Specifications

    Section 7A Technical Specifications LED Operation (page 138) Radio Frequency and Electrical Specifications (page 138) Software Specifications (page 139) Environmental Specifications (page 140) Mechanical Specifications (page 140) LED Operation See “Using the Power Button to Determine the Device State” on page 14. Radio Frequency and Electrical Specifications Approvals Size: 1800 mAh...

  • Page 147: Software Specifications

    Software Specifications IS-2000 Release 0 CDMA (3G) specification IS-707A Data service IEEE 802.16e-2005 WiMAX (4G) specification IEEE 802.11b IEEE 802.11g Wi-Fi specification IEEE 802.11n WEP Open & Shared WEP-64 WEP-128 Wi-Fi security and encryption protocols WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK) WPA2-Personal TKIP &...

  • Page 148: Environmental Specifications

    Environmental Specifications -4 to +131°F Operating temperature -13 to +140°F Storage temperature 90%, non-condensing Humidity 10–1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating) Vibration 1 m (approx. 39") on concrete Drop Mechanical Specifications 2.7" x 2.7" x 0.69" Dimensions (W x L x H) Supported Power button Not supported...

  • Page 149: Safety Information

    Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Overdrive Pro  3G/4G Mobile Hotspot are used in a normal manner with a well-constructed network, the device...
  • Page 150 Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Overdrive Pro 3G/4G Mobile Hotspot. ● If using with a charger, use only the AC charger supplied with the device.

  • Page 151: Regulatory Notices

    FCC RF exposure limits in a portable configuration. At least 1.0 cm of separation distance between the Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless and the user’s body must be maintained at all times. This device must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this device.
  • Page 152 This device complies with Parts 15 and 27 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Technical Specifications, Safety Information, and Regulatory Information...

  • Page 153: Legal

    This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.
  • Page 154 software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.
  • Page 155 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
  • Page 156 If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.
  • Page 157 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
  • Page 158 This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY;...
  • Page 159 Kevin Gibbs John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.edu Permission is hereby granted, free of charge, to any person obtaining a copy of this software (Iperf) and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
  • Page 160 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 161 This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
  • Page 162 OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. I.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] PPPD License Copyright (c) 1984-2000 Carnegie Mellon University.
  • Page 163 The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by Paul Mackerras <paulus@samba.org>”.
  • Page 164 THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

  • Page 165: Trademarks

    Mark Adler Trademarks SPRINT and the logo are trademarks of Sprint. Sierra Wireless, the Sierra Wireless logo, TRU-Locate, and the red wave design are trademarks of Sierra Wireless. Windows® is a registered trademark of Microsoft Corporation. Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

  • Page 166: Copyright

    Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.

  • Page 167: Index

    Index MAC address ..... . 65 Mobile Broadband Information  window ......44 Network access provider (NAP-ID) .
  • Page 168 Active network ..... 43, 81 Automatically checking for updates ..61 Admin Login area of the home page ..33 Automatically log in Admin Password Viewing list of computers set to...
  • Page 169 See also Home page. Connected How to tell you’re connected to  Browsers supported ..... 3 BSID (Base Station ID) ....82 3G/4G .
  • Page 170 Current, electrical (specifications) ..138 Input rules ......93 Currently connected computers, displaying  Linking to SSID .
  • Page 171 Dynamic Host Control Protocol Firmware, upgrading from a file ..63 Fix rate ......83, 98 See DHCP.
  • Page 172 Performance ......98 Requirements ..... . .59 Icons Status icon .
  • Page 173 iPerf License ......150 Login password Changing ......75 Default value .
  • Page 174 microSD card Network operator Overview ......17 3G ......79, 95 Accessing .
  • Page 175 OTASP ......139 Extending battery life ....125 USB powered .
  • Page 176 Resetting to default settings ..109 Set up my Overdrive Pro option ..21 Subnet mask ..... 102 Setting up the device .
  • Page 177 Description ......87 Sierra Wireless knowledge base ..130 Host Name, linking to ....88 Signal Quality window .
  • Page 178 Requirements ..... . .28 Updates See also USB. Overview ......61 Tethered Networking, USB, disabling .
  • Page 179 Windows XP, improving Wi-Fi  Sierra Wireless ....158 Sprint ......118 performance .

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