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Related Manuals for Sierra Wireless AirCard 762S
Summary of Contents for Sierra Wireless AirCard 762S
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Page 1: User Guide
Sierra Wireless AirCard 762S Mobile Hotspot User Guide 4111970 Rev 2... - Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
- Page 4 This product may contain technology developed by or for Sierra Wireless Inc. This ® product includes technology licensed from QUALCOMM . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright © 2012 Sierra Wireless. All rights reserved.
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Page 5: Contact Information
Sales Desk: Phone: 1-604-232-1488 Hours: 8:00 to 5:00 Pacific Time sales@sierrawireless.com E-mail: Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 www.sierrawireless.com Web: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases: www.sierrawireless.com... - Page 6 AirCard 762S Mobile Hotspot User Guide 4111970...
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Page 7: Table Of Contents
Contents Get Started ........... .11 Know Your Device . - Page 8 Contents Use the microSD Card to Share Files ......33 Before you Begin ......... . .33 Share or Access Files over Wi-Fi .
- Page 9 Contents Specifications ..........71 Mechanical Specifications .
- Page 10 AirCard 762S Mobile Hotspot User Guide 4111970...
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Page 11: Get Started
1: Get Started ® This chapter provides an overview of AirCard 762S Mobile Hotspot features, and instructions on how to set up your mobile hotspot and connect to the Internet. Know Your Device Your mobile hotspot enables you to create a Wi-Fi access point anywhere there is cellular network coverage. -
Page 12: Mobile Hotspot Buttons And Keys
AirCard 762S Mobile Hotspot User Guide • Homepage (see page 19) • AirCard Watcher App for Smartphones and Tablets (see page 19) Mobile Hotspot Buttons and Keys The mobile hotspot has a Power key, Navigation key and a WPS button. Press these buttons or keys alone or in combination to activate various functions. -
Page 13: Lcd
Get Started Mute or Enable Audio To mute or enable audio: 1. Do one of the following: · Press and hold the WPS button + Navigation key for 3 seconds. · Press the Navigation key repeatedly until you see the Alerts LCD screen. Press the Power key to mute or enable audio alerts. -
Page 14: Icons On The Lcd Screen
AirCard 762S Mobile Hotspot User Guide Icons on the LCD Screen The icons on the LCD screen indicate the status of the mobile hotspot. Home Screen Messages and Alerts View at http://dna.mokkula Roaming indicator Wi-Fi Network indicator Wi-Fi on/off Signal strength Number of connected devices... -
Page 15: Accessories
Get Started Icon Indicates Wi-Fi users The number beside the Wi-Fi icon shows the number of users (devices) connected to your Wi-Fi network. Wi-Fi radio is disabled, or device in standby mode. To adjust the standby timer, see Extend Battery Life on page 29. -
Page 16: Set Up And Connect To The Internet
AirCard 762S Mobile Hotspot User Guide Set Up and Connect to the Internet Insert the SIM Card Depending on your service provider, the SIM card may already be inserted. If you need to insert it: 1. Slide the SIM card under the cover. -
Page 17: Connect To The Internet
Get Started Note: Depending on your service provider, the battery may come partially-charged and ready to go. When the battery needs recharging, follow the instructions in Recharge the Battery on page 37. Connect to the Internet Note: Your mobile hotspot does not need to be connected to the computer with the USB cable to connect to the Internet. -
Page 18: Tethered Mode
AirCard 762S Mobile Hotspot User Guide b. Click Submit. c. Enter your SIM PIN in the next pop-up window. If you are using a DNA SIM card, the default PIN is 1234. If you have changed the PIN on your DNA SIM card, or are using a SIM card from another service provider, enter the appropriate PIN. -
Page 19: Aircard Watcher App For Smartphones And Tablets
Get Started AirCard Watcher App for Smartphones and Tablets Download the complimentary AirCard Watcher™ app from www.sierrawireless.com/AirCardApps. Use this app to view your connection, settings, and data usage from your smartphone or tablet. To manage all hotspot settings, go to the homepage http://dna.mokkula. -
Page 20: Security Credentials
AirCard 762S Mobile Hotspot User Guide You can view some information about the device without being logged in as Administrator, but to view detailed information and to change any settings and use some features, you must be logged in as Administrator. -
Page 21: Use Your Mobile Hotspot
2: Use Your Mobile Hotspot This chapter provides information on how to use your mobile hotspot. Note: To change settings you need to be logged in as Administrator. See Up and Connect to the Internet on page 16. Set Auto Connect and Network Options By default, the mobile hotspot automatically connects to your service provider’s mobile broadband network. -
Page 22: View Data Usage
AirCard 762S Mobile Hotspot User Guide · Always auto connect except when roaming — The mobile hotspot automati- cally attempts to connect only to your service provider’s mobile broadband network when powered on (default). · Never auto connect — The mobile hotspot will not attempt to automatically connect to the mobile broadband network when powered on. -
Page 23: Select A Language
Use Your Mobile Hotspot Select a Language The first time you power on the mobile hotspot, you can choose the desired language. Press the Navigation key to cycle through the available languages and press the Power key to select a language. The selected language is used for the homepage and the LCD. -
Page 24: View / Block Connected Users
AirCard 762S Mobile Hotspot User Guide 3. To disable the Wi-Fi radio, beside Enable Wi-Fi, select Off. 4. Click Ok to confirm. View / Block Connected Users To view a list of devices connected to your mobile hotspot and block undesired users: 1. -
Page 25: Add A Wireless Device To Your Wi-Fi Network
Use Your Mobile Hotspot To unblock a user and allow that device access to your network: 1. Click the Advanced Settings icon ( 2. Select Wi-Fi > Mac Filter. 3. Click List of connected devices. 4. Clear the box beside the device in the Block column. 5. - Page 26 AirCard 762S Mobile Hotspot User Guide 2. Click the Wi-Fi icon ( 3. Click Add Device. 4. Select the WPS tab. • If the Wi-Fi device you are adding to your Wi-Fi network does not have a PIN associated with it: a.
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Page 27: View Messages / Alerts
Use Your Mobile Hotspot View Messages / Alerts Your mobile hotspot can display messages from your service provider and alerts to advise you of the device status. The Messages / Alerts icon ( ) on the device LCD indicates that you have a message or an alert. To view the full alert or message: 1. -
Page 28: Use The Gps Feature
AirCard 762S Mobile Hotspot User Guide Use the GPS Feature 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. Click the GPS icon ( ). 3. Optional: Select the desired mapping service from the drop-down menu and click Save. (Save button appears once you make a selection.) 4. -
Page 29: Extend Battery Life
Use Your Mobile Hotspot · Long Wi-Fi range — Enables you to have your laptop (or other Wi-Fi device) further from your mobile hotspot and still connect to your Wi-Fi network, but the battery life is slightly shorter. Extend Battery Life There are several methods you can use to extend the battery life. -
Page 30: Set Audio Alerts
AirCard 762S Mobile Hotspot User Guide 4. Set the desired options. For example, you can: · Turn the Power LED and LCD backlight off. · Set the time after which the LCD backlight turns off. (The shorter the time, the longer the battery life.) ·... -
Page 31: Change Device Security Settings
Use Your Mobile Hotspot 4. Select the desired options. 5. Click Save. (Save button appears once you make a selection.) Change Device Security Settings To change security settings such as Admin login, SSID, Wi-Fi encryption, and Wi- Fi Passphrase: 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. -
Page 32: View Details About Your Mobile Hotspot
AirCard 762S Mobile Hotspot User Guide · By default, the SSID and Wi-Fi Passphrase are shown on the LCD screen. If you do not want these to appear on your LCD screen, clear the boxes beside Show SSID on device and Wi-Fi Passphrase visible on device. -
Page 33: Use The Microsd Card To Share Files
Use Your Mobile Hotspot an issue, they may ask you to save this information and email the file to them.) 4. Click Save to File. The file is saved in your Downloads folder as a text file. Use the microSD Card to Share Files Your mobile hotspot is equipped with a microSD reader. - Page 34 AirCard 762S Mobile Hotspot User Guide 3. Replace the back cover. 4. On the Mobile Hotspot Homepage, log in as Administrator. 5. Click the microSD icon ( 6. Choose the File Sharing option: · Network — For sharing files over your Wi-Fi network ·...
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Page 35: Share Or Access Files Over Wi-Fi
Use Your Mobile Hotspot Share or Access Files over Wi-Fi If you want to upload, as well as view and download shared files, see View, upload and download files on page 35. If you only want to view and download files, see View and download only page 36. -
Page 36: View And Download Only
AirCard 762S Mobile Hotspot User Guide 4. Click Connect. You'll be asked to enter a user name and password. Leave the user name field blank. If you set up a password, enter that, and click OK. Otherwise, leave the password field blank and click Cancel. -
Page 37: Recharge The Battery
Use Your Mobile Hotspot Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. To recharge the battery from a wall socket (fastest option): 1. Attach one end of the micro USB cable to the mobile hotspot and attach the other end to the AC adapter (included). -
Page 38: Update The Firmware
AirCard 762S Mobile Hotspot User Guide The battery icon on the LCD screen indicates when the battery is fully charged. Update the Firmware New firmware is available from time to time. Updating the firmware may add new features to the device LCD or the homepage, or improve the performance of your mobile hotspot. -
Page 39: Update The Firmware From The Lcd Screen
Use Your Mobile Hotspot Update the firmware from the LCD screen When new firmware is available for downloading, you will receive a message on the LCD screen. (The message remains on the screen for 1 minute.) Firmware Update Available Firmware Update Available Press to download Press... - Page 40 AirCard 762S Mobile Hotspot User Guide 3. Click More Details. 4. Click Download Now. You can continue to use the mobile hotspot while the firmware is being downloaded. Once the download is complete, you are given the option to install the firm- ware.
- Page 41 Use Your Mobile Hotspot 6. Click Install Now, or click Cancel if you want to install the firmware later. If you do not install the firmware within 32 hours of downloading it, it installs automatically the next time you log into the homepage. Note: You cannot use the mobile hotspot during the firmware installation, which may take up to 5 minutes.
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Page 43: Advanced Settings
3: Advanced Settings This chapter provides information on how to change advanced settings. The advanced settings enable you to configure various aspects of the device such as Wi-Fi settings, WAN settings, router settings, etc. Show Help for Advanced Settings The Advanced Settings section of the homepage comes with built-in context-sensitive online help to assist you in configuring the mobile hotspot. -
Page 44: Do Not Automatically Install Driver For Usb Tethering
AirCard 762S Mobile Hotspot User Guide 4. Click Save. Do not Automatically Install Driver for USB Tethering By default, a host driver is installed the first time you connect your mobile hotspot to the computer via the USB cable. This driver enables the mobile hotspot to connect to the Internet when it is tethered to a USB port on the computer via the USB cable instead of using the Wi-Fi network. -
Page 45: Export / Import Router Options
Advanced Settings 4. Click Save. Export / Import Router Options You can export and import hotspot (router) settings. This is useful if you have more than one device and you want the same settings on both, or to save your settings before doing a factory reset or changing the settings. -
Page 46: Set Display Options
AirCard 762S Mobile Hotspot User Guide 3. On the Device > Basic tab, beside Import Router Settings, type the path or use the Browse button to navigate to the file you want to import. (By default, router setting files are saved to your Downloads folder.) 4. -
Page 47: Lock Or Unlock Device Keys
Advanced Settings 4. Click Save. Lock or Unlock Device Keys You can lock the device keys and buttons so you do not accidently select an option you did not intend. To enable the lock / unlock keys feature: 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. -
Page 48: Set Connection Preferences
AirCard 762S Mobile Hotspot User Guide Set Connection Preferences To set the connection preferences: 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. Click the Advanced Settings icon ( ). 3. Go to WAN > Setup. 4. Select the desired options. -
Page 49: Enable Sim Security
Advanced Settings Enable SIM Security When SIM security is enabled, you will be asked to enter your Admin Password and SIM PIN before you can access the Internet. By default SIM security is enabled for DNA SIM cards (and may be enabled for other SIM cards). -
Page 50: Disable Sim Security
AirCard 762S Mobile Hotspot User Guide You are allowed 5 attempts to enter the correct PIN. If you run out of available attempts the PIN will be locked. If this happens, contact your service provider to receive a PUK number to unlock the PIN. -
Page 51: View Wi-Fi Status And List Of Connected Devices
Advanced Settings 2. Click Submit. 1. If you are already logged in as Administrator, click the Advanced Settings icon ( ). 2. Go to WAN > SIM. 3. Select Disable and enter the PIN in the pop-up window. 4. Click Submit. View Wi-Fi Status and List of Connected Devices To view Wi-Fi status and a list of connected devices:... -
Page 52: Set Wi-Fi Network Options
AirCard 762S Mobile Hotspot User Guide 4. If desired, click the button to view a list of connected devices. Set Wi-Fi Network Options To set the Wi-Fi network options: 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. Click the Advanced Settings icon ( ). -
Page 53: Set Wi-Fi Security Options
Advanced Settings 2347. If you are experiencing inconsistent data flow, you can make minor changes to this value to try to alleviate the problem. · Fragmentation Threshold — The largest allowable size (in bytes) for a packet. If the packet is larger than this, it is sent in multiple packets, which can affect network performance. -
Page 54: Set Mac Filter Mode
AirCard 762S Mobile Hotspot User Guide Set MAC Filter Mode MAC (Media Access Control) filtering enables you to block unauthorized Wi-Fi devices from accessing your Wi-Fi network (black list) or create a list of only those devices that are allowed to connect to your Wi-Fi network (white list), based on each device’s MAC address. -
Page 55: Enable Port Forwarding
Advanced Settings 1. In the drop-down menu, select Allow only those in list. 2. Enter the MAC address of the device and click Add. 3. Click Save. (Save button appears once you make a selection.) Enable Port Forwarding If your computer is hosting a server, you can enable port forwarding so that other users can access the server. -
Page 56: Enable Vpn Passthrough
AirCard 762S Mobile Hotspot User Guide 4. Select the Port Filtering Mode: · Black List — to select applications not allowed to access the Internet · White List —to select applications allowed to access the Internet Note: Only one list at a time can be active, either a Black List or a White List. -
Page 57: Enable Dmz
Advanced Settings 4. Select Enable beside VPN Passthrough, and click Save. (Save button appears once you make a selection.) Enable DMZ In a DMZ (demilitarized zone) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network. -
Page 58: Enable Universal Plug And Play
AirCard 762S Mobile Hotspot User Guide For tips on finding a computer’s IP address, see How do I find my computer’s IP address? on page 63. 6. Click Save. Enable Universal Plug and Play Universal Plug and Play (UPnP) is a set of protocols that enables seamless communication between UPnP devices on the network. - Page 59 Advanced Settings 4. Enter the desired information. If the DHCP Server is enabled, it automatically assigns an IP address to each device on the network and manages their configuration information. The DNS Mode setting specifies how the DNS servers are obtained. If you select Auto, the servers use the DNS relay specified by the Internet provider.
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Page 61: Frequently Asked Questions
4: Frequently Asked Questions This chapter provides answers to questions you may have about your mobile hotspot. (Also see Troubleshooting on page 65.) What do I do if I forget my Wi-Fi Passphrase or Admin login? The Wi-Fi Passphrase appears on the LCD, unless you have configured it not to show. -
Page 62: How Do I Turn The Mobile Hotspot Off
Go to www.sierrawireless.com/support and select your service provider and product. From the Sierra Wireless Web site, you can: · Update the firmware on your device · View product documentation • Refer to the Quick Start Guide that came with your mobile hotspot. - Page 63 Frequently Asked Questions How do I find my computer’s IP address? The steps for finding your computer’s IP address depend on the operating system. Windows 1. Open the command prompt window. a. Click Start > Run. b. Type cmd or command and click OK. 2.
- Page 64 AirCard 762S Mobile Hotspot User Guide Linux Refer to the user documentation for the Linux distribution. Other operating systems Refer to the user documentation for your operating system or computer. 4111970...
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Page 65: Troubleshooting
5: Troubleshooting This chapter provides suggestions for troubleshooting problems that may arise when using your mobile hotspot. The mobile hotspot network name does not appear in the list of networks. 1. Refresh the list of networks. 2. Ensure that the Wi-Fi setting on your laptop (or other device) is turned on. -
Page 66: Reset The Mobile Hotspot
AirCard 762S Mobile Hotspot User Guide b. Launch your browser and go to the homepage. c. Click the Wi-Fi users icon ( d. Under Enable Wi-Fi, select On. e. Click Save. Unable to access the homepage when connected to a VPN. -
Page 67: Alerts
Troubleshooting To reset the mobile hotspot on the homepage: 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. Click the About Your Mobile Hotspot icon ( ). 3. Click Reset Device to Factory Defaults. 4. Click OK to confirm. 5. -
Page 68: Sim Mep Locked
AirCard 762S Mobile Hotspot User Guide 5. Click Save. SIM MEP Locked Contact your service provider for the MEP unlock codes and a tool to unlock your Mobile Hotspot. Temperature-related alerts The mobile hotspot is designed to work over a wide temperature range. (See Environmental Specifications on page 71 for details.) If you are outside that... - Page 69 Troubleshooting Table 5-1: Connection alerts (Continued) Alert Description Service Option temporarily out of order Regular deactivation QOS not accepted Network failure Reactivation required Feature not supported Semantic error in the TFT operation Syntactical error in the TFT operation Unknown PDP context PDP context without TFT already activated Semantic errors in packet filter(s) Syntactical errors in packet filter(s)
- Page 70 AirCard 762S Mobile Hotspot User Guide Table 5-1: Connection alerts (Continued) Alert Description PDP Modify Max Timeout PDP Inactivate Max Timeout PDP Lower layer Error PDP Duplicate UE RAT Change 4111970...
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Page 71: Specifications
6: Specifications Mechanical Specifications Weight 108 g (3.8 oz.) Length 97.4 mm (3.8 in.) Width 57.1 mm (2.25 in.) Thickness 15.7 mm (0.6 in.) Environmental Specifications Operating temperature 0° C to 35° C (32° F to 95° F) Storage temperature -10°... - Page 72 AirCard 762S Mobile Hotspot User Guide 4111970...
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Page 73: Regulatory And Safety Information
(that is, have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the AirCard 762S Mobile Hotspot are used in a normal manner with a well-constructed network, the AirCard 762S Mobile Hotspot should... -
Page 74: Regulatory Information For Eu Countries
Regulatory information for EU countries To ensure safe use, the modem must be 1 cm or more from users during operation. Sierra Wireless hereby declares that the Sierra Wireless USB wireless modem conforms to all the essential requirements of Directive 1999/5/EC:... -
Page 75: Index
Index accessories options, 58 included, 15 LCD, 13 purchasing optional accessories, 15 LCD screen not lit, 62 add a wireless device, 25 list of connected devices, view, 51 Admin login, 20 Admin login, forgot, 61 AirCard Watcher App, 19 alerts, 27 filter, 54 audio alerts, 30... - Page 76 User Guide Wi-Fi network disconnect, 61 options, 52 view connected users, 24 Wi-Fi Passphrase, 20 passthrough, 55, 56 Wi-Fi Passphrase, forgot, 61 Wi-Fi radio is disabled, 65 Wi-Fi range, 28 Wi-Fi security options, 53 WAN information, view, 47 Wi-Fi status, view, 51 White List Wi-Fi,...
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