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Clear Spot 4G+ User Guide
120
•
Check your Web browser settings.
a. Open the Control Panel in Windows.
Internet Options
b. Double-click
Security
c. From the
Connections
d. From the
Advanced
e. From the
f.
Close and reopen your Web browser.
•
Disconnect the device from your computer (if you're using the USB cable).
Remove the battery from the device. Reinsert the battery.
If, after checking all of the above, you still cannot display the home page, consider
resetting the software to default settings. See
Settings"
on page 103.
Cannot Connect to the 3G/4G Network
•
Ensure your computer is connected to the device (through the USB cable or
Wi-Fi). See
"How Do I Connect to Wi-Fi?" on page 110
Connection" on page
•
Try the tips in
"Improving Signal Strength" on page
WAN Mode
•
Check the
4G only
if it's set to
, you won't be able to connect if:
· You don't have 4G coverage.
•
Check with CLEAR — a network or account problem may be preventing your
device from obtaining service.
Cannot Check for Updates
Ensure your device is connected to the power adapter or computer, through the
USB cable.
Note: If you'll be using USB for data transfer (and not just for charging the device), you
must install the device driver. See
Sounds are Enabled, but the Device Doesn't Generate
Any Sounds
Check that sounds are not turned off through the Mute switch on the device. See
"Mute Switch"
on page 36.
.
tab, restore the default settings.
Never dial a connection
tab, select
tab, restore the default settings.
"Resetting the Software to Default
43.
Advanced settings > WAN > Setup
setting (
"Making a Tethered Connection" on page 43
.
or
"Making a Tethered
112.
). For example,
.
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