Troubleshooting - Shure DCS 6000 User Manual

DCS 6000 Digital Conference System

Troubleshooting

In this chapter a simple fault-finding guide is given.
This is intended to be used to remedy the consequences of incorrect installation. If more serious faults or
problems arise the installer should contact a qualified technician.
The light rings in the microphone
in the units are constantly
flashing
The 'Del. Off' button in the
chairman unit does not switch off
delegate units
The audio from an interpreter
unit cannot be heard in the
headphone in delegate or
chairman units
There is no audio in the built-in
loudspeakers
The is no audio in the built-in
loudspeakers from one or more
delegate or chairman units
A microphone cannot be turned
'On'
Check the cables as the digital communication from the central
unit to the Conference units is not established.
Check that all the connectors on all cables are firmly inserted
in the DCS-LAN sockets on the units
Check that the feeding cables from the Conference units are
inserted in the 'DCS-LAN' chain connectors on the CU 6110.
Check if the unit is configured as a chairman unit
Check if the units which are not switched of are configured as
chairman units, as chairman units are not switched off by the
'Del. Off' button.
Check the headphone volume control on the units
Check the channel selection on the Conference units
Check the plug from the headphone is firmly inserted in the
headphone socket
Check that the light ring on the microphone on the interpreter
unit is lighting and that the gooseneck microphone is firmly
inserted in the microphone socket
Check the 'Loudspeaker Volume' setting using either the
interactive menu on the CU or using the browser control.
Check using the browser control that the setting 'CU 6110
Setup * Audio * Loudspeaker Control * Microphone ->
Loudspeaker' is set to 'On'.
Check using the browser control the settings in 'CU 6110 *
Audio * Audio Output * Group Setup' that the seats are
selected in 'Group A'. 'Group A' is always used as the source
for the built-in loudspeakers. If a unit is not selected in 'Group
A' the audio from this unit will not be heard in the built-in
loudspeakers.
Check using the browser control in 'CU 6110 * Audio * Audio
Output * Group Setup' that this seat is selected in 'Group A'.
'Group A' is always used as the source for the built-in
loudspeakers. If a unit is not selected in 'Group A' the audio
from this unit will not be heard in the built-in loudspeakers.
Check the settings 'Max Delegate Speaker' and 'Max Total
Speakers'.
Check the 'Operation Mode'.
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User Manual