Troubleshooting - Shure DCS 6000 User Manual

DIS Digital Conference System

7 Troubleshooting

In this chapter a simple fault-finding guide is given.
This is intended to be used to remedy the consequences of incorrect installation. If more serious faults or
problems arise the installer should contact a qualified technician.
The light rings in the microphone in
the units are constantly flashing
The 'Del. Off' button
chairman unit does not switch off
delegate units
The audio from an interpreter unit
cannot be heard in the headphone
in delegate or chairman units
There is no audio in the built-in
loudspeakers
The is no audio in the built-in
loudspeakers from one or more
delegate or chairman units
A microphone cannot be turned
'On'
Check the cables as the digital communication from the
central unit to the Conference units is not established.

Check that all the connectors on all cables are firmly
inserted in the DCS-LAN sockets on the units

Check that the feeding cables from the Conference units are
inserted in the 'DCS-LAN' chain connectors on the CU 6110.

in the Check if the unit is configured as a chairman unit
Check if the units which are not switched of are configured

as chairman units, as chairman units are not switched off by

the 'Del. Off' button.
Check the headphone volume control on the units
Check the channel selection on the Conference units

Check the plug from the headphone is firmly inserted in the

headphone socket

Check that the light ring on the microphone on the
interpreter unit is lighting and that the gooseneck

microphone is firmly inserted in the microphone socket
Check the 'Loudspeaker Volume' setting using either the
interactive menu on the CU or using the browser control.

Check using the browser control that the setting 'CU 6110
Setup * Audio * Loudspeaker Control * Microphone ->

Loudspeaker' is set to 'On'.
Check using the browser control the settings in 'CU 6110 *
Audio * Audio Output * Group Setup' that the seats are

selected in 'Group A'. 'Group A' is always used as the source
for the built-in loudspeakers. If a unit is not selected in
'Group A' the audio from this unit will not be heard in the
built-in loudspeakers.
Check using the browser control in 'CU 6110 * Audio *
Audio Output * Group Setup' that this seat is selected in

'Group A'. 'Group A' is always used as the source for the
built-in loudspeakers. If a unit is not selected in 'Group A'
the audio from this unit will not be heard in the built-in
loudspeakers.
Check the settings 'Max Delegate Speaker' and 'Max Total
Speakers'.

Check the 'Operation Mode'.

User Manual CU 6110 rev A.docx
User Manual
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