Safety Information
Severity Level
Information
Warning
Error
Log Details
Description
Time Stamp
Event ID
Tip: Use the filter to narrow down results. Select a category heading to sort the log.
Troubleshooting
Problem
Software lags in Google Chrome browser
Sound quality is muffled
Hardware does not show up in device discovery
An action or event has been successfully completed
An action cannot be complete, but overall functionality is stable
A problem has occurred that could inhibit functionality.
Provides details on events and errors, including IP address and subnet mask.
Power cycles:days:hours:minutes:seconds since most recent boot-up.
Indicates event type for internal reference.
Solution
Problem is browserrelated. Turn off hardware accel
eration option in Chrome.
Use equalizer to adjust frequency response. See the
equalizer applications for the appropriate use.
• Ensure the devices are powered
• Ensure PC and equipment are on the same net
work and set to the same subnet
• Turn off other network interfaces not used to con
nect to the device (including WiFi)
• Check that DHCP server is functioning (if applica
ble)
• Reset the device
Shure Incorporated
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