IBM x3250 M3 Problem Determination And Service Manual page 50

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3250 M3 Types 4251, 4252, and 4261," on page 119 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
v Go to the IBM support website at http://www.ibm.com/systems/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code Description
3818006 Opposite bank CRTM capsule signature
invalid
3818007 CRTM update capsule signature invalid
3828004 AEM power capping disabled
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IBM System x3250 M3 Types 4251, 4252, and 4261: Problem Determination and Service Guide
Action
1. Switch the server firmware bank to the backup
bank (see "Starting the backup server firmware"
on page 203).
2. Run the Setup utility, select Load Default
Settings, and save the settings.
3. Switch the bank back to the primary bank.
4. (Trained service technician only) Replace the
system board.
1. Run the Setup utility, select Load Default
Settings, and save the settings.
2. (Trained service technician only) Replace the
system board.
1. Check the settings and the event logs.
2. Make sure that the Active Energy Manager (AEM)
feature is enabled in the Setup utility. Click
System Settings → Power → Active Energy
Manager → Capping Enabled .
3. Update the server firmware to the latest level (see
"Updating the firmware" on page 193).
4. Update the IMM firmware to the latest level (see
"Updating the firmware" on page 193).