IBM x3250 M3 Problem Determination And Service Manual page 46

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3250 M3 Types 4251, 4252, and 4261," on page 119 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
v Go to the IBM support website at http://www.ibm.com/systems/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code
Description
0068002
CMOS battery cleared.
2011000
PCI-X PERR
2011001
PCI-X PERR
2018001
PCI Express uncorrected or uncorrected error 1. Check the riser-card LEDs.
28
IBM System x3250 M3 Types 4251, 4252, and 4261: Problem Determination and Service Guide
Action
1. Reseat the battery.
2. Clear the CMOS memory (see Table 2 on page
16).
3. Replace the following components one at a time,
in the following order, restarting the server after
each one:
a. Battery
b. (Trained service technician only) System
board
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board

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