Power Computing PowerCenter PRO User Manual page 88

Troubleshooting
Isolate your computer.
Your technician may ask you to disconnect external devices, such as
scanners and printers in an effort to isolate the issue to its true source.
Isolating your computer prior to contacting Power Technical Support will
help facilitate the resolution of the issue you are experiencing in a timely
manner.
Thank you for calling
Our technicians are trained to assist you as quickly and efficiently as possible.
Be assured when you call Power Technical Support that we will make every
effort to assist you in resolving your issue and in answering any questions you
may have.
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PowerCenter User's Guide
For Technical Support, Call 1-800-708-6227