If The Drive Doesn't Work - Power Computing PowerCenter PRO User Manual

manufacturer of the device. Follow the driver installation instructions
supplied by the manufacturer. If a device driver is not supplied, you can
generally assume that the device does not need one. The drives pre-
installed in your system have pre-installed drivers.

If the drive doesn't work

1. Make sure that any required drivers are properly installed. See the
drive's documentation for more information.
2. Turn the system off, unplug the system components, and remove
the cover.
3. Make sure that the drive's SCSI connector is plugged in and seated
firmly.
If the connection seems loose or crooked, check to make sure that no pins
are bent and that the connection is keyed properly. Bent pins may be
carefully straightened with a very small screwdriver.
4. Make sure that the drive's power cable is plugged in and seated
firmly.
5. If it is a CD-ROM drive, make sure the audio cable is properly
connected and seated firmly at both ends
6. Make sure that each device in the internal SCSI chain has its own
unique SCSI ID: the primary hard drive (in the lower bay) should be
set to ID 0, a secondary hard drive is normally set to 1, and the CD-
ROM is normally set to 3 (see Set the SCSI ID on page 87).
7. Make sure there are no internally-terminated devices in the middle
of the SCSI chain. The only internally-terminated device on the
internal SCSI chain should be the pre-installed CD-ROM drive.
8. Replace the cover on the computer, replace and tighten the thumb
screw(s), re-connect the external cables, and restart the computer.
For Technical Support, Call 1-800-708-6227
Installing Internal Drives
PowerCenter Pro User's Guide
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