Power Computing PowerCenter PRO User Manual page 20

must be received by Power on or before the tenth day after issuance of the
RMA number. Returns will not be accepted without a valid RMA number
written on the box.
Note: A sample shipping label is included in the back of the manual.
Returns for repair
In order to return Hardware for warranty or non-warranty service, you must
request an RMA by contacting Power's Technical Support or Customer Service
Department.
CAUTION: You must back up all data stored on the Hardware before
returning your Hardware to Power for repair, as Power may format your
drive with a new disk image. Power is not responsible for any loss of data.
If Power finds defective components, materials or workmanship in your
Hardware, Power will use reasonable efforts to repair or replace the Hardware.
If the Hardware is under warranty, there shall be no charge to you for such
repairs or replacement, and the Hardware will be returned to you using the
same class of service for shipping. Otherwise, Power's standard charges for
parts, labor, shipping and handling will apply.
Shipment of hardware to Power
For both types of returns, all Hardware should be returned in the original
packaging material, accompanied by all original components as configured by
Power Computing, and the Hardware must have the RMA number clearly
written at least three (3) times on the outside of each box. You bear all costs
and risks of loss in connection with shipping the Hardware back to Power
Computing. We recommend that the package(s) be insured for the full
purchase amount.
These policies are subject to change at the discretion of Power Computing,
except that any changes in these policies will not apply to Hardware sold to
customers prior to the effective date of any policy change. If you have any
questions regarding these policies, please contact Power Computing Customer
Service.
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PowerCenter Pro User's Guide
For Technical Support, Call 1-800-708-6227