Undocumented Problems - Lenovo ThinkServer TD200x Hardware Maintenance Manual

Undocumented problems

If you have completed the diagnostic procedure and the problem remains, the
problem might not have been previously identified by Lenovo. After you have
verified that all code is at the latest level, all hardware and software configurations
are valid, and no light path diagnostics LEDs or log entries indicate a hardware
component failure, contact Lenovo or an approved warranty service provider for
assistance. To open an online service request, go to http://www.ibm.com/support/
electronic/. Be prepared to provide information about any error codes and collected
data and the problem determination procedures that you have used.
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ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
"Troubleshooting tables" on page 64 and Chapter 7, "Installing optional
devices and replacing customer replaceable units," on page 151. Hardware
errors are also indicated by light path diagnostics LEDs.
A single problem might cause multiple symptoms. Follow the troubleshooting
procedure for the most obvious symptom. If that procedure does not
diagnose the problem, use the procedure for another symptom, if possible.
If the problem remains, contact Lenovo or an approved warranty service
provider for assistance with additional problem determination and possible
hardware replacement. To open an online service request, go to
http://www.ibm.com/support/electronic/. Be prepared to provide information
about any error codes and collected data.