Panasonic KX-NCP500 Feature Manual page 92

4.1.8 DISA (Direct Inward System Access)
An outside party such as a cellular phone can transfer a CO line call to an extension (including TIE) or an
outside party by pressing "#" + extension number (including TIE) or an outside party's number, if DISA is
connected by the Automatic DISA Activation feature. This feature can be enabled or disabled through
system programming. It is also possible to establish a Conference call (® 3.1.19 Conference), perform
Call Splitting (® 3.1.10 Call Splitting), and page with a call on hold to transfer the call (® 13.1.1 Paging).
7.3 [5-3-1] Voice Message—DISA System—Option 1
→
CO-CO with DISA—Transfer by DTMF "#" (Activation Key Required)
→
CO-CO with DISA—Return to DISA Top Menu by DTMF "*"
–
The KX-NCS3910, KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced
Version) is required to use this feature.
–
DISA security mode should be set to No Security.
–
If the called extension does not answer, is busy, or is in DND mode, the DISA Intercept feature operates.
–
The party on hold can use the Call Retry feature.
–
End of Call Detection does not operate after dialing "#".
–
If the transferred call is forwarded to another outside destination, COS settings are ignored.
–
If the call is transferred to an ICD group, the call will wait in a queue until answered, but the Queuing
Time Table will not function.
–
When using this feature, do not use the Executive Busy Override feature to interrupt the established
call.
Redial with DTMF " " when receiving a CO line call (before the transfer destination—cellular
phone—answers).
•
It is possible to redial by using the DTMF tone " " before the transfer destination CO line (cellular
phone) answers.
•
If the transfer destination (cellular phone) is a line that does not support answer notification, outgoing
dial completion is considered as answering.
•
DISA Call Transfer to Outside User
When a call is received through DISA and the receiving extension is set to forward the call to an extension
(including over a TIE connection) or an outside destination, the call can be forwarded automatically to an
outside telephone number if the following conditions are met:
•
An outside telephone number (e.g., a cellular phone number) is registered as the forward destination
of the receiving extension.
•
The forward destination's telephone number is registered in the System Speed Dial of the receiving
extension.
•
The forward destination's telephone number is set in the CLI Destination of the receiving extension.
•
Automatic Walking COS is enabled for the receiving extension.
After a conversation is established with the forward destination (e.g., a cellular phone number), it is possible
to establish a Conference call, perform Call Splitting, and page with a call on hold to transfer the call. This
is the same as DISA Call Transfer from Outside Destination. For details, see "DISA Call Transfer from
Outside Destination".
[Example]
a.
Outside Caller calls Extn. 101 through DISA.
b.
Extn. 101 forwards the call to Cellular Phone-1.
Outside Caller establishes a conversation with Cellular Phone-1.
c.
Cellular Phone-1 presses "#" to put the conversation on hold, and then transfers the call to Cellular
Phone-2.
At this point, the CLIP information shown on Cellular Phone-2 may be one of the following:
Case 1: When Extn. 101 forwarded the call, Automatic Walking COS was performed with Cellular
Phone-1's telephone number.
–
Displayed CLIP: Same as if Extn. 101 made a trunk call.
92 Feature Manual Document Version 2013-05