Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 1.0000 or later In this manual, the suffix of each model number is omitted (e.g., KX-NCP500NE).
Introduction Communication Assistant (CA) is a Computer Telephony Integration (CTI) application that integrates with your Panasonic PBX, and allows you to perform many telephone operations from your PC. About the Quick Reference Guide This Quick Reference Guide is designed to serve as an overview of the features, setup and installation of Communication Assistant.
Table of Contents Table of Contents 1 Specifications ...................4 2 System Connection Diagram ..............11 3 System Requirements ................12 4 Software Installation ................13 Installing and Starting Communication Assistant ............13 Uninstalling Communication Assistant ................15 Quick Reference Guide for Communication Assistant...
1 Specifications Features Contact List with Presence You can easily make calls using a customisable contact list that is displayed on your PC, and search for a desired contact simply and quickly. You can also see the phone status, PC status, and the absent message of other extensions from the contact list before you make a call.
IP Camera Integration (Panasonic HX-HCM/BB-HCM/BL-C series cameras) If a Panasonic IP Camera is available on the network, you can view images or streaming video from the IP camera while talking with the other party (e.g., extension, doorphone).
Note This feature requires voice mail firmware version 2.1 (main software version 2.50 or later). IP Softphone You can use the built-in IP Softphone. A KX-NCS32xx activation key must be installed in your PBX. You can record all phone conversations to your PC if a KX-NCS81xx licence is installed in your PC. Chat You can start a text chat session with other CA users.
Listen-in/Busy override/Take over ICD group supervisor Note • A CA activation key for the desired number of users must be registered in the PBX. See the KX-NCP500/KX-NCP1000 Installation Manual for details about the activation keys. Quick Reference Guide for Communication Assistant...
• You must enable CA mode for the extensions that will use CA in the PBX settings. • To use Supervisor mode, you must set the appropriate extension as an ICD group supervisor in the PBX settings. • CA Pro has a 60-day trial mode, where you can use all of the features of CA Pro without installing an activation key (CA Pro trial).
The telephone number is modified automatically, as programmed by the user. On the Go To menu, select Options, and then select Dial Modification. The following window is displayed: A Minimum digits of public telephone number Specifies the minimum number of digits required to treat the dialled number as an external telephone number.
Corresponding Removed Added Dialled Number Modified Number Table No. Digits Digits +81-3-111-4444 03-111-4444 +44-66-111-4444 001-44-66-111-4444 092-111-8888 — 111-8888 Configure Minimum digits of public telephone number, Remove “(0)”, and the Telephone Number Modification table as desired. Click OK. Conditions • Digital proprietary telephones (DPTs), analogue proprietary telephones (APTs), IP proprietary telephones (IP-PTs), IP softphones, portable stations (PSs), and single line telephones (SLTs) can be used with CA.
2 System Connection Diagram The figure below illustrates an example network setup using CA. Remote Office A Telephone Company B Panasonic KX-NCP Series PBX C LAN D Panasonic Network Camera E Voice Processing System F PC running CA G Proprietary Telephone or Single Line Telephone...
3 System Requirements The table below summarises the minimum and recommended requirements for running CA. Minimum Recommended 1.0 GHz Intel Pentium /Celeron process- 2.0 GHz Intel Pentium/Celeron processor ® ® ® or or comparable CPU or comparable CPU 128 MB 1024 MB Microsoft Windows XP Professional...
4.1 Installing and Starting Communication Assistant 4 Software Installation 4.1 Installing and Starting Communication Assistant Note When you start CA, make sure you are logged in to an account that has administrator privileges. Double-click “Setup.exe”, and follow the on-screen guidance to install CA. When you start CA for the first time, the screen below is displayed.
4.1 Installing and Starting Communication Assistant Enter the IP address of the PBX you are connecting to, your extension number, and password. If this is the first time you are logging in for the extension, leave the password blank. If you are allowed to log in with a blank password, a dialogue box is displayed prompting you to create a password.
4.2 Uninstalling Communication Assistant To uninstall CA, perform one of the following procedures. • On the Start menu, point to All Programs ® Panasonic ® Communication Assistant, and select Uninstall. • From the Control Panel, double-click Add or Remove Programs, select Communication Assistant, and then click Remove.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.