Download Print this page
   
1
2
3
4
5
6
7
Table of Contents
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422

Advertisement

http://www.panasonic-america.com
Pure IP-PBX
KX-NCP500/KX-NCP1000
Model No.
KX-TDE100/KX-TDE200/KX-TDE600
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 7.0000 or later
KX-TDE100/KX-TDE200: PMMPR Software File Version 7.0000 or later
KX-TDE600: PGMPR Software File Version 7.0000 or later
Document Version: 2013-05

Advertisement

   Summary of Contents for Panasonic KX-NCP500

  • Page 1: Feature Manual

    Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 7.0000 or later KX-TDE100/KX-TDE200: PMMPR Software File Version 7.0000 or later KX-TDE600: PGMPR Software File Version 7.0000 or later...

  • Page 2

    About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Pure IP-PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.

  • Page 3: Safety Notices

    • Some optional hardware, software, and features are not available in some areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • Product specifications are subject to change without notice. In some cases, additional information, including updates to this and other manuals, is included in the Maintenance Console’s Information...

  • Page 4

    Introduction • All other trademarks identified herein are the property of their respective owners. Feature Manual Document Version 2013-05...

  • Page 5: List Of Abbreviations

    List of Abbreviations List of Abbreviations CONR Connected Name Identification Restriction Automated Attendant Class of Service Automatic Call Distribution Calling Party Control Automatic Number Identification Cell Station Analog Proprietary Telephone Call Transfer—QSIG Automatic Route Selection Computer Telephony Integration DHCP Background Music Dynamic Host Configuration Protocol Direct Inward Dialing Communication Assistant...

  • Page 6

    List of Abbreviations Primary Rate Interface G-CO Group-CO Portable Station Proprietary Telephone Incoming Call Distribution ICMP S-CO Internet Control Message Protocol Single-CO IP-PT IP Proprietary Telephone Secondary Directory Number IRNA Intercept Routing—No Answer Session Initiation Protocol ISDN Integrated Services Digital Network Single Line Telephone SMDR Station Message Detail Recording...

  • Page 7

    List of Abbreviations Voice Processing System EXtra Device Port Document Version 2013-05 Feature Manual...

  • Page 8: Table Of Contents

    Table of Contents Table of Contents 1 Features and Configurations—A ............13 A ............................14 1.1.1 Absent Message ......................14 1.1.2 Account Code Entry .......................15 1.1.3 ARS (Automatic Route Selection) ..................16 1.1.4 Automatic Callback Busy (Camp-on) ................22 1.1.5 Automatic Extension Release ..................23 1.1.6 Automatic Fax Transfer ....................23 1.1.7 Automatic Time Adjustment ...................25...

  • Page 9: Table Of Contents

    Table of Contents 4.1.9 Display Information ......................95 4.1.10 DND (Do Not Disturb) .....................96 4.1.11 Door Open ........................97 4.1.12 Doorphone Call ......................98 5 Features and Configurations—E ............101 E ............................102 5.1.1 EFA (External Feature Access) ..................102 5.1.2 Emergency Call ......................103 5.1.3 Executive Busy Override ....................103 5.1.4 Extension Dial Lock ......................104 5.1.5...

  • Page 10: Table Of Contents

    Table of Contents 9.1.13 Intercom Call ........................178 9.1.14 Internal Call Block ......................179 9.1.15 IP-PT (IP Proprietary Telephone) .................181 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES ......182 10 Features and Configurations—L ............185 10.1 L ............................186 10.1.1 LED Indication ......................186 10.1.2 Line Preference—Incoming ..................188 10.1.3 Line Preference—Outgoing ..................189 10.1.4...

  • Page 11: Table Of Contents

    Table of Contents 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) ........................276 13.1.24 Private Network Features—QSIG—CT (Call Transfer) ..........278 13.1.25 Private Network Features—QSIG—Enhanced Features ..........279 13.1.26 Private Network Features—VoIP (Voice over Internet Protocol) ........281 13.1.27 PS (Portable Station) ....................287 13.1.28...

  • Page 12: Table Of Contents

    Tones/Ring Tones ......................395 21.3 Supported Management Information Base (MIB) Table ..........397 21.4 Revision History ......................402 21.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx .......402 21.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx .......402 21.4.3 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.1xxx .......403 21.4.4 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.2xxx .......404...

  • Page 13

    Section 1 Features and Configurations—A Document Version 2013-05 Feature Manual...

  • Page 14: Absent Message

    1.1.1 Absent Message 1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming.

  • Page 15: Account Code Entry

    1.1.2 Account Code Entry PT Programming Manual References [008] Absent Message Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record.

  • Page 16: Ars (automatic Route Selection)

    1.1.3 ARS (Automatic Route Selection) PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Account Code Entry 4.12 [2-7-1] Class of Service—COS Settings—CO & SMDR— Account Code Mode PT Programming Manual References [508] Account Code Mode Feature Manual References 3.1.23 COS (Class of Service) 6.1.3 Flexible Buttons 16.1.4 SMDR (Station Message Detail Recording) Operating Manual References...

  • Page 17

    1.1.3 ARS (Automatic Route Selection) [Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. An extension user accesses a CO line and dials a telephone number. No (Normal CO Line Access) Is the ARS mode (1) enabled? Sends the telephone number as dialed.

  • Page 18

    1.1.3 ARS (Automatic Route Selection) note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. [Programming Example: ARS Leading Number Exception Table] Location Leading No.

  • Page 19

    ® 10.4 [8-3] Routing Plan Time—Time Setting ® [330] ARS Routing Plan Time Table ® 10.5 [8-4] Routing Plan Priority ® [331–346] ARS Routing Plan Table (1–16) (KX-NCP500/KX-NCP1000/KX-TDE100/KX-TDE200 only) ® [347] ARS Routing Plan Table (1–48) Carrier Table Each carrier must be programmed in the Carrier Table. Here each carrier is assigned a carrier number, name, the CO lines it is used with, etc.

  • Page 20

    ® 10.6 [8-5] Carrier—Carrier— Carrier Name ® [350] ARS Carrier Name ®10.6 [8-5] Carrier—TRG(Priority) ® 10.6 [8-5] Carrier—TRG 01–TRG 64 (KX-NCP500/KX-NCP1000/KX-TDE100/KX-TDE200), or TRG 01–TRG 96 (KX-TDE600) ®[351] ARS Trunk Group for Carrier Access ® 10.6 [8-5] Carrier—Carrier— Carrier Access Code ®...

  • Page 21: Itemized Billing Code

    1.1.3 ARS (Automatic Route Selection) Authorization Code for Tenant A Carrier Authorization Code can be assigned to each tenant. ® 10.6 [8-5] Carrier—Authorization Code for Tenant Authorization Code for Trunk Group A Carrier Authorization Code can be assigned to each trunk group. ®...

  • Page 22: Automatic Callback Busy (camp-on)

    [322] ARS Routing Plan Table Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-NCP500/KX-NCP1000/KX-TDE100/KX-TDE200 only) [347] ARS Routing Plan Table (1–48) [350] ARS Carrier Name [351] ARS Trunk Group for Carrier Access...

  • Page 23: Automatic Extension Release, Automatic Fax Transfer

    1.1.6 Automatic Fax Transfer PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Automatic Callback Busy Cancel 4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature— Automatic Callback Busy Operating Manual References 1.3.4 Automatic Callback Busy (Camp-on) 1.1.5 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone.

  • Page 24

    • It is not recommended to use the CNG feature when an MSG card is installed in the PBX. Installation Manual References KX-NCP500/KX-NCP1000 3.7.1 OPB3 Card (KX-NCP1190) 3.7.5 MSG4 Card (KX-TDA0191) 3.7.6 ESVM4 Card (KX-TDA0194) KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190)

  • Page 25: Automatic Time Adjustment

    1.1.7 Automatic Time Adjustment PC Programming Manual References 3.5 [1-1] Slot—OPB3 Card Property— MSG Feature 7.4 [5-3-2] Voice Message—DISA Message— Fax Extension Feature Manual References 4.1.8 DISA (Direct Inward System Access) 1.1.7 Automatic Time Adjustment Description The PBX clock can be adjusted automatically in the following two ways: Daylight Saving Time Setting The start and end dates of Daylight Saving Time can be programmed.

  • Page 26

    1.1.7 Automatic Time Adjustment [SNTP Time Information] • The time set through SNTP will apply the same to all PTs and IP-PTs connected to the PBX, regardless if an IP extension is located in another time zone. PC Programming Manual References 4.2 [2-1-2] Date &...

  • Page 27

    Section 2 Features and Configurations—B Document Version 2013-05 Feature Manual...

  • Page 28: Bgm (background Music)

    External pagers can be used with the following priorities: Trunk Answer From Any Station (TAFAS) ® Paging ® BGM (® 13.1.1 Paging, ® 17.1.2 TAFAS (Trunk Answer From Any Station)) Installation Manual References KX-NCP500/KX-NCP1000 3.10.1 Connection of Peripherals KX-TDE100/KX-TDE200 3.10.1 Connection of Peripherals KX-TDE600 3.12.1 Connection of Peripherals...

  • Page 29

    2.1.1 BGM (Background Music) 4.20 [2-11-1] Audio Gain—Paging/MOH → MOH—MOH (Music On Hold) (for KX-NCP series)/MOH 1 (Music On Hold 1) (for KX-TDE series) → MOH—MOH 2 (Music On Hold 2) (KX-TDE series only) 7.2 [5-2] External Pager Operating Manual References 1.3.5 BGM (Background Music) 2.1.2 External BGM (Background Music) Document Version 2013-05...

  • Page 30

    2.1.1 BGM (Background Music) Feature Manual Document Version 2013-05...

  • Page 31

    Section 3 Features and Configurations—C Document Version 2013-05 Feature Manual...

  • Page 32: Ca (communication Assistant)

    3.1.1 CA (Communication Assistant) Description Panasonic Communication Assistant (CA) is a CTI application usable with any telephone (except SIP extensions). A CTI server is not required to use CA. CA Client has 4 operating modes: Basic-Express, Pro, Supervisor, and Operator Console.

  • Page 33: Call Distribution Port Group

    3.1.2 Call Distribution Port Group 3.1.2 Call Distribution Port Group Description It is possible to set which virtual port receives each call depending on the telephone number of the called party. By assigning each port to a Call Distribution Port Group (CDPG), it is possible to select which group receives each call.

  • Page 34: Caller Id

    If all the ports belonging to CDPG 1 are busy, the call is rerouted to the lowest-numbered available port belonging to CDPG 4, which is set as the second priority for this leading number. Installation Manual References KX-NCP500/KX-NCP1000 3.4.1 Virtual Cards KX-TDE100/KX-TDE200 3.4.1 Virtual Cards...

  • Page 35

    3.1.3 Caller ID • To receive Caller ID information, you must subscribe to the telephone company’s Caller ID service and enable Caller ID for the appropriate CO line through system programming. Caller ID to SLT Port: Caller ID information can also be shown on a single line telephone (SLT) display. This feature is available only for SLTs compatible with FSK-type Caller ID.

  • Page 36

    3.1.3 Caller ID [Programming Example: Caller ID Modification] <Table Selection> Trunk Modification <Modification Table> Group No. Table Modification Table 1 Area Code Removed No. of Digits Added No. Local/International Call Data 1 Local/International Call Data 2 Local/International Call Data 10 Long Distance [Not Code Data...

  • Page 37

    3.1.3 Caller ID <Modification Flowchart> A CO line call containing Caller ID information is received. Checks the Caller ID Modification Table assigned to the Trunk Group. Is the caller's area code stored in the Caller ID Modification Table? Modifies the number according to the Modifies the number according to the method programmed in the corresponding method programmed in the "Long Distance...

  • Page 38

    [Caller ID to SLT Port] • Hardware Requirement: KX-NCP500/KX-NCP1000: A DHLC4 card, SLC8 card, or SLC16 card KX-TDE100/KX-TDE200: An SLC8 card with an EXT-CID card installed, a CSLC16 card, an MCSLC16 card, or an MCSLC24 card KX-TDE600: An SLC8 card with an EXT-CID card installed, a CSLC16 card, or an ECSLC24 card, or an EMSLC24 card.

  • Page 39

    3.1.3 Caller ID • A caller ID name received from the network via a PRI23 card will not be displayed on an SLT. However, if the received caller ID matches a System Speed Dialing entry, and a name is registered for that entry, it will be displayed.

  • Page 40: Call Hold, Caller Information Before Executive Busy Override Or Call

    3.1.5 Call Hold 3.1.4 Caller Information before Executive Busy Override or Call Monitor Description A PT/PS user, such as a boss, can confirm the caller information of a call to another extension using a DSS button before performing Executive Busy Override or Call Monitor. After pressing the corresponding DSS button, and while hearing the busy tone, the user can check the caller's information on the LCD.

  • Page 41

    3.1.5 Call Hold Feature Description Regular Hold Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it. The result of the holding operation can be determined through system programming. Pressing the HOLD button again just after the first time alternates the mode between Regular and Exclusive Call Hold.

  • Page 42

    3.1.5 Call Hold Hold Transfer to CO Transfer to Hold (to be Retrieved from Line Extension Another Extension) Flashing the Flashing the hookswitch Flashing the Flashing the hookswitch hookswitch hookswitch Hold Feature No. Mode 3 Hold Feature No. Hold Feature No. Extension No.

  • Page 43: Call Log, Incoming

    3.1.6 Call Log, Incoming 3.1.6 Call Log, Incoming Description When a call containing Caller ID information is received by an extension, the information is shown on the telephone display, notifying the extension user of the caller’s identity. Also, depending on system programming, incoming intercom calls (including over a TIE connection) are logged in the incoming call log.

  • Page 44

    3.1.6 Call Log, Incoming Conditions • The following information is logged. KX-T7636/KX-T7633/ Telephone KX-T7630/KX-T7433 1-line or 2-line display PT KX-NT500 series/KX-NT400/ KX-NT300 series (except KX-NT321)/ KX-DT300 series (except KX-DT321)/ 3-line display PT except KX-NT136 KX-NT321/KX-NT265/ KX-T7633/KX-T7630/ KX-TD7695/KX-TD7685/ KX-DT321 KX-T7433 KX-TD7694/KX-TD7684/ KX-TD7690/KX-TD7680/ KX-TD7696/ Wireless phone...

  • Page 45

    3.1.6 Call Log, Incoming An extension personal identification number (PIN) is required to use this feature. (® 5.1.6 Extension PIN (Personal Identification Number)) • Storing the Call Log Information from an Extension Depending on system programming, the information about an extension (including over a TIE connection) logged in the incoming call log can be stored in Personal Speed Dialing.

  • Page 46: Call Monitor

    3.1.7 Call Monitor → Extension Number (for Call Log) Feature Manual References 3.1.3 Caller ID 6.1.3 Flexible Buttons 16.1.7 Speed Dialing, Personal 21.1 Capacity of System Resources Operating Manual References 1.4.1 Call Log, Incoming 3.1.2 Personal Programming 3.1.7 Call Monitor Description Allows an extension user to listen to a busy extension user’s existing conversation.

  • Page 47: Call Park

    3.1.8 Call Park PC Programming Manual References 4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature— Call Monitor 4.12 [2-7-1] Class of Service—COS Settings—Executive— Call Monitor 6.1 [4-1-1] Wired Extension—Extension Settings →Option 2— Data Mode →Option 3— Executive Override Deny 6.10 [4-2-1] Portable Station—Extension Settings—Option 3— Executive Override Deny Feature Manual References 3.1.23 COS (Class of Service)

  • Page 48: Call Pickup

    3.1.9 Call Pickup • Call Park Retrieve Deny Internal Call Block (® 9.1.14 Internal Call Block) also determines which extensions’ calls an extension user can retrieve from a parking zone, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201’s parked calls either.

  • Page 49: Directed Call Pickup, Group Call Pickup

    3.1.9 Call Pickup Pressing the corresponding DSS button will call the extension receiving the call rather than picking up the call. While hearing the busy tone, the user can check the caller's information on the LCD. The call can be picked up by pressing the same DSS button again.

  • Page 50: Caller Information Display Before Call Pickup

    3.1.9 Call Pickup [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension User Extension User Extension User Extension User Group 1 Group 2 Group 3 Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.

  • Page 51: Call Splitting, Call Transfer

    3.1.11 Call Transfer 3.1.10 Call Splitting Description During a conversation, an extension user can call another extension while putting the original party on Consultation Hold. The extension user can then alternate between the two parties and/or connect the original party with the third party. Conditions •...

  • Page 52

    3.1.11 Call Transfer If the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination. A call is transferred without announcement. Does the transferrer have a Transfer Recall destination assigned? Is the first transfer destination an extension? Does the first transfer destination have a destination set as...

  • Page 53

    3.1.11 Call Transfer Destination Availability Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination.

  • Page 54: Call Waiting Features

    3.1.12 CALL WAITING FEATURES PT Programming Manual References [201] Transfer Recall Time [503] Call Transfer to CO Line [712] Music for Transfer Feature Manual References 3.1.23 COS (Class of Service) Operating Manual References 1.3.11 Call Transfer 1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 3.1.12 CALL WAITING FEATURES Description Used to inform a busy extension that another incoming call is waiting.

  • Page 55

    3.1.12 CALL WAITING FEATURES With the Call Waiting tone, the caller’s information flashes on the display for five seconds, followed by a 10-second pause, then flashes again for five seconds. • Call Waiting from the Telephone Company Besides the Call Waiting service within the PBX, the Call Waiting tone offered by an analog line from the telephone company informs the extension user of another incoming CO line call that is waiting.

  • Page 56: Call Waiting Tone

    3.1.13 Call Waiting Tone →Option 4— Call Waiting Tone Type Feature Manual References 3.1.6 Call Log, Incoming 3.1.13 Call Waiting Tone 12.1.3 OHCA (Off-hook Call Announcement) 16.1.4 SMDR (Station Message Detail Recording) 20.1.4 Whisper OHCA Operating Manual References 1.3.12 CALL WAITING FEATURES 1.3.13 Call Waiting Tone 3.1.2 Personal Programming 3.1.13 Call Waiting Tone...

  • Page 57: Cellular Phone Features

    3.1.14 CELLULAR PHONE FEATURES Operating Manual References 1.3.13 Call Waiting Tone 3.1.2 Personal Programming 3.1.14 CELLULAR PHONE FEATURES Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX.

  • Page 58: Cli (calling Line Identification) Distribution

    Conditions • The KX-NCS3910 (Activation Key for Software Upgrade to Enhanced Version) for the KX-NCP500/ KX-NCP1000, the KX-NCS4910 (Activation Key for Software Upgrade to Enhanced Version) for the KX-TDE100/KX-TDE200, or the KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) for the KX-TDE600 is required to use this feature.

  • Page 59: Clip (calling Line Identification Presentation)

    3.1.16 CLIP (Calling Line Identification Presentation) Conditions • If Automatic Caller ID Modification is used: Store the modified number in the System Speed Dialing Table. PC Programming Manual References 8.1 [6-1] System Speed Dial → Name → CO Line Access Number + Telephone Number →...

  • Page 60

    3.1.16 CLIP (Calling Line Identification Presentation) [COLP Example] Called party 1) Dials (CLIP/COLP No.: "111222333". 111222333) ISDN FWD, IRNA, etc. Caller Answering party (CLIP/COLP No.: 3) "111222444" 111222444) is displayed. 2) Answers the call. CLIP/COLP Number: The telephone numbers sent to the network for CLIP/COLP can be assigned as follows: •...

  • Page 61: Co Line Access

    3.1.17 CO Line Access PC Programming Manual References 3.33 [1-1] Slot—Port Property - PRI Port →CO Setting— Subscriber Number →Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, E911 3.36 [1-1] Slot—Port Property - T1 Port— Subscriber Number 4.9 [2-6-1] Numbering Plan—Main—Features →...

  • Page 62

    3.1.17 CO Line Access Method Description Operation Idle Line Access (Local Selects an idle CO line Dial the Idle Line Access number or Access) automatically from the assigned press a L-CO button. trunk groups. Trunk Group Access Selects an idle CO line from the Dial the Trunk Group Access number corresponding trunk group.

  • Page 63: Co Line Call Limitation

    3.1.18 CO Line Call Limitation PC Programming Manual References 3.24 [1-1] Slot—Port Property - Extension Port— Connection 3.30 [1-1] Slot—Port Property - LCO Port— Connection 3.33 [1-1] Slot—Port Property - PRI Port— Connection 3.36 [1-1] Slot—Port Property - T1 Port— Connection 3.39 [1-1] Slot—Port Property - IP-GW Port (KX-TDE series only)—...

  • Page 64

    3.1.18 CO Line Call Limitation Feature Description Extension-to-CO Line Call If a call between an extension user and an outside party is Duration established, the call duration can be restricted by the system timer selected for each trunk group. Both parties will hear warning tones at five-second intervals starting 15 seconds before the time limit.

  • Page 65

    For a Conference With Six or More Parties The EECHO or ECHO card is required. Also the echo canceling function should be enabled through system programming. Installation Manual References KX-NCP500/KX-NCP1000 3.7.4 ECHO16 Card (KX-TDA0166) KX-TDE100/KX-TDE200 3.7.4 ECHO16 Card (KX-TDA0166) Document Version 2013-05...

  • Page 66: Conference Group Call

    3.1.20 Conference Group Call KX-TDE600 3.9.6 EECHO16 Card (KX-TDA6166) PC Programming Manual References 4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → Unattended Conference—Recall Start Timer → Unattended Conference—Warning Tone Start Timer → Unattended Conference—Disconnect Timer 4.12 [2-7-1] Class of Service—COS Settings—CO &...

  • Page 67

    3.1.20 Conference Group Call [Push-to-talk feature] Members of a Broadcast Mode call can enable their own ability to speak by pressing any of their dial keys during the Broadcast Mode announcement. This feature can be disabled through system programming. [Example] A central operator can make a Broadcast Mode announcement to multiple PS users working throughout a building.

  • Page 68

    3.1.20 Conference Group Call Destination Availability DISA Analog/ISDN Remote Maintenance Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü...

  • Page 69

    For a Conference Group Call in Broadcast Mode with Five or More Parties The EECHO or ECHO card is required. Also the echo canceling function should be enabled through system programming. Installation Manual References KX-NCP500/KX-NCP1000 3.7.4 ECHO16 Card (KX-TDA0166) KX-TDE100/KX-TDE200 3.7.4 ECHO16 Card (KX-TDA0166) KX-TDE600 3.9.6 EECHO16 Card (KX-TDA6166)

  • Page 70: Confirmation Tone

    3.1.21 Confirmation Tone 3.1.21 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 Sent when the setting is accepted. Sent when a call is received in voice-calling mode (Alternate Receiving—Ring/Voice).

  • Page 71: Consultation Hold, Cos (class Of Service)

    3.1.23 COS (Class of Service) → Confirmation Tone—Tone 5 : Hold 3.1.22 Consultation Hold Description Consultation Hold is a condition that a party is in, when an extension is calling other parties in order to perform Call Transfer, Conference, or Call Splitting. When the operation is completed or canceled, the consultation hold is released.

  • Page 72: Cpc (calling Party Control) Signal Detection

    3.1.24 CPC (Calling Party Control) Signal Detection ® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension—SDN Key mode, SDN Walking COS, and assigning SDN buttons through PT programming Conditions • Walking COS Extension users can make a call from extensions of a less-privileged COS by using their own COS temporarily.

  • Page 73: Cti (computer Telephony Integration)

    Only one CTI server can connect to the PBX at a time. • For details about specific CTI features, refer to the manual for your CTI application software. When you use the Panasonic TSP, refer to "1. Before Installing" of the KX-Series TSP Installation Manual. Document Version 2013-05 Feature Manual...

  • Page 74

    3.1.25 CTI (Computer Telephony Integration) Installation Manual References KX-NCP500/KX-NCP1000 3.3.1 IPCMPR Card 3.8.4 First Party Call Control CTI Connection 3.10.1 Connection of Peripherals KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card 3.8.4 First Party Call Control CTI Connection 3.10.1 Connection of Peripherals KX-TDE600 3.3.1 IPCEMPR Card 3.10.4 First Party Call Control CTI Connection...

  • Page 75

    Section 4 Features and Configurations—D Document Version 2013-05 Feature Manual...

  • Page 76: Data Line Security, Dhcp (dynamic Host Configuration Protocol) Assignment

    It is important to set your DHCP server to not change the IP addresses of the MPR and DSP cards once IP telephones are registered to the PBX. The IP telephones will not operate properly if these IP addresses are changed. PC Programming Manual References 3.4 [1-1] Slot—Card Property - IPCMPR (for KX-NCP500/KX-NCP1000/KX-TDE100/KX-TDE200)/IPCEMPR (for KX-TDE600)—LAN Setting → DHCP Client →...

  • Page 77: Dial Tone, Dial Mode Selection

    4.1.4 Dial Tone 4.1.3 Dial Mode Selection Description The dialing mode (rotary or tone) can be selected for each analog CO line through system programming regardless of the originating extension (under contract with the telephone company). Mode Description DTMF (Dual Tone Numbers dialed by an extension user are transmitted to the CO line Multi-Frequency) using analog tones.

  • Page 78

    4.1.4 Dial Tone Type Description Tone 1A/1B A normal dial tone is heard when: No features listed for dial tones 2 through 4 has been set, or Automatic Route Selection (ARS) is used. Tone 2A/2B This tone is heard when: •...

  • Page 79: Dial Tone Transfer

    4.1.5 Dial Tone Transfer → Dial Tone—Dial Tone for Extension → Dial Tone—Dial Tone for ARS 4.1.5 Dial Tone Transfer Description An extension assigned as the manager can change the TRS level (® 17.1.6 TRS (Toll Restriction)) for an extension user temporarily. After that, the extension user can make his call. [Example] A hotel guest calls the front desk and asks for the telephone’s toll restriction to be lifted in order to make an international call.

  • Page 80: Did (direct Inward Dialing)

    4.1.6 DID (Direct Inward Dialing) 4.1.6 DID (Direct Inward Dialing) Description Directs a call on a public CO line assigned as a Direct Inward Dialing (DID) line to a preprogrammed destination according to the call’s DID number, which is based on the telephone number dialed by the caller. When a call reaches its destination via DID distribution, the DID name will be displayed on the proprietary telephone (PT), allowing extension users to easily see whom a call is directed to.

  • Page 81

    4.1.6 DID (Direct Inward Dialing) [Programming Example: DID Table] CLI Distribution DID Destination Location DID No. Name Lunch Break Night Lunch Break Night Enable Disable Enable Disable 123-4567 Sales Enable Disable Disable Disable 123-2468 Judy ® 12.3 [10-3] DID Table— DID Number ®...

  • Page 82: Dil (direct In Line)

    4.1.7 DIL (Direct In Line) Feature Manual References 3.1.15 CLI (Calling Line Identification) Distribution 9.1.10 INCOMING CALL FEATURES 17.1.3 Tenant Service 17.1.5 Time Service 21.1 Capacity of System Resources 4.1.7 DIL (Direct In Line) Description Directs an incoming public CO line call to a preprogrammed destination based on the CO line carrying the call. Each CO line has a destination for each time mode.

  • Page 83

    4.1.7 DIL (Direct In Line) [Programming Example: DIL Table] The table can be programmed for each CO line. CLI Distribution DIL Destination Port No. (CO Line No.) Lunch Break Night Lunch Break Night Enable Disable Enable Disable Enable Disable Disable Disable ®...

  • Page 84

    4.1.8 DISA (Direct Inward System Access) 4.1.8 DISA (Direct Inward System Access) Description An outside caller can access specific PBX features as if the caller is an SLT extension user in the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...

  • Page 85

    4.1.8 DISA (Direct Inward System Access) [Flowchart] A DISA call from an outside party is received. Is there a port available? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.

  • Page 86

    4.1.8 DISA (Direct Inward System Access) Continued from previous page No Security None None None None CO Line Security All Security Is the dialed number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialed? What is the dialed number? Is the correct PIN entered?

  • Page 87: Disa Intercept Routing—no Dial, Outgoing Message (ogm)

    4.1.8 DISA (Direct Inward System Access) Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy...

  • Page 88: Disa Intercept Routing—busy

    4.1.8 DISA (Direct Inward System Access) Outgoing Busy/ Automated Attendant No. Message Floating (OGM) Extn. No. Message ® 7.4 [5-3-2] Voice Message—DISA Message— Floating Extension Number ® [730] Outgoing Message (OGM) Floating Extension Number ® 7.4 [5-3-2] Voice Message—DISA Message— 1 Digit AA Destination (Extension Number)—Dial 0–9 ®...

  • Page 89: Disa Intercept Routing—dnd, Disa Intercept Routing—no Answer

    4.1.8 DISA (Direct Inward System Access) DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: Busy Tone: The caller will hear a busy tone. Enable: DND will redirect the call to the preprogrammed destination on an extension basis.

  • Page 90

    4.1.8 DISA (Direct Inward System Access) DIL Destination CO Line Lunch Lunch "CLI" must be set to Disable, to allow incoming calls to be received by DISA. 12.2 [10-2] DIL Table & Port Settings → DIL— DIL Destination—Day, Lunch, Break, Night →...

  • Page 91

    4.1.8 DISA (Direct Inward System Access) While hearing a ringback, reorder, or busy tone, retrying the call is possible by pressing " ". System programming selects whether pressing " " during a CO-to-CO line conversation returns to the DISA top menu or sends a DTMF tone.

  • Page 92

    4.1.8 DISA (Direct Inward System Access) An outside party such as a cellular phone can transfer a CO line call to an extension (including TIE) or an outside party by pressing "#" + extension number (including TIE) or an outside party’s number, if DISA is connected by the Automatic DISA Activation feature.

  • Page 93

    4.1.8 DISA (Direct Inward System Access) Case 2: When Extn. 101 forwarded the call, Automatic Walking COS was not performed, and Send CLIP of CO Caller—when call is transferred to CO (CLIP of Held Party) is set to Enable. – Displayed CLIP: Outside Caller’s telephone number and name.

  • Page 94

    4.1.8 DISA (Direct Inward System Access) Installation Manual References KX-NCP500/KX-NCP1000 3.3.1 IPCMPR Card 3.7.1 OPB3 Card (KX-NCP1190) 3.7.5 MSG4 Card (KX-TDA0191) 3.7.6 ESVM4 Card (KX-TDA0194) KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card 3.7.1 OPB3 Card (KX-TDA0190) 3.7.5 MSG4 Card (KX-TDA0191) 3.7.6 ESVM4 Card (KX-TDA0194) KX-TDE600 3.3.1 IPCEMPR Card...

  • Page 95: Display Information

    Line 001: Sales system programming. CO line number/name ®102:Mike These can be displayed in Original Destination, if the call is turn by pressing the forwarded TRANSFER button or Panasonic* DID name DISP Soft button during a call. Document Version 2013-05 Feature Manual...

  • Page 96: Dnd (do Not Disturb)

    4.1.10 DND (Do Not Disturb) Display Item Display Example Condition Duration of the current CO line call Line 001 11:02’28 – Conditions • Multilingual Display Each extension can select its display language through personal programming (Display Language Selection). • Display Contrast The display contrast can be adjusted through personal programming (Display Contrast Selection).

  • Page 97: Door Open

    4.1.11 Door Open • DND Override An extension in DND mode can be called by other extension users who are allowed to override DND in their COS. • Paging DND It is programmable whether the PBX pages extensions in DND mode through system programming. (® 13.1.1 Paging) •...

  • Page 98: Doorphone Call

    Door Open Duration An opened door will remain unlocked for a preprogrammed length of time. Installation Manual References KX-NCP500/KX-NCP1000 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE100/KX-TDE200 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.11.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays...

  • Page 99

    While engaged on a doorphone call, an extension user can unlock the door to let the visitor in. (® 4.1.11 Door Open) • A doorphone number can be referenced for each doorphone port. Installation Manual References KX-NCP500/KX-NCP1000 3.7.1 OPB3 Card (KX-NCP1190) 3.7.2 DPH4 Card (KX-TDA0161) 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190)

  • Page 100

    4.1.12 Doorphone Call Feature Manual Document Version 2013-05...

  • Page 101: Features And Configurations—e

    Section 5 Features and Configurations—E Document Version 2013-05 Feature Manual...

  • Page 102: Efa (external Feature Access)

    5.1.1 EFA (External Feature Access) 5.1 E 5.1.1 EFA (External Feature Access) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.

  • Page 103: Emergency Call, Executive Busy Override

    5.1.3 Executive Busy Override 5.1.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers after seizing a CO line regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored. •...

  • Page 104: Extension Dial Lock

    5.1.4 Extension Dial Lock • This feature will not function when the busy extension: Has set Executive Busy Override Deny or Data Line Security (® 4.1.1 Data Line Security). Is being monitored by another extension (® 3.1.7 Call Monitor). Is receiving an Off-hook Call Announcement (OHCA) (® 12.1.3 OHCA (Off-hook Call Announcement)) or Whisper OHCA (®...

  • Page 105: Extension Feature Clear

    5.1.5 Extension Feature Clear Conditions • This feature also restricts changing the Call Forward (FWD) destination. (® 6.1.6 FWD (Call Forwarding)) • Remote Extension Dial Lock Overrides Extension Dial Lock. If an extension assigned as the manager sets Remote Extension Dial Lock on an extension that has already been locked by the extension user, the user cannot unlock it.

  • Page 106: Extension Pin (personal Identification Number)

    5.1.6 Extension PIN (Personal Identification Number) Features After Setting Call Waiting Enable (Call Waiting tone) Data Line Security Executive Busy Override Deny Allow Log-in/Log-out Log-in Message Waiting All messages left by other extensions will be cleared. Paging Deny Allow Paralleled Telephone Paired SLT will ring.

  • Page 107

    5.1.6 Extension PIN (Personal Identification Number) Incoming and Outgoing Call Log Display Lock (® 16.1.7 Speed Dialing, Personal), Personal Speed Dialing Display Lock (® 3.1.6 Call Log, Incoming) Walking Extension (® 20.1.2 Walking Extension) Extension Dial Lock (® 5.1.4 Extension Dial Lock) Walking COS (®...

  • Page 108: Extension Port Configuration

    An APT connected to a Super Hybrid port can be detected automatically when XDP mode has been disabled. • A DSS Console or a Panasonic VPS which supports DPT (Digital) Integration can also be connected with an SLT in XDP mode. •...

  • Page 109: External Relay

    If the same or another extension tries to access an external relay that has already been switched on, the timer for that relay is reset. Installation Manual References KX-NCP500/KX-NCP1000 3.7.1 OPB3 Card (KX-NCP1190) 3.7.3 EIO4 Card (KX-TDA0164) 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190)

  • Page 110: External Sensor

    5.1.9 External Sensor Feature Manual References 3.1.23 COS (Class of Service) Operating Manual References 1.3.28 External Relay 5.1.9 External Sensor Description External sensing devices, such as security alarms or smoke detectors, can be connected to the PBX. When the PBX receives input from a sensor, a call is made to the preset destination, alerting the extension user. The available destinations of a sensor call are as follows: [Available Destinations] Destination...

  • Page 111

    Executive Busy Override (® 5.1.3 Executive Busy Override) • Sensor call information is output on SMDR. Installation Manual References KX-NCP500/KX-NCP1000 3.7.1 OPB3 Card (KX-NCP1190) 3.7.3 EIO4 Card (KX-TDA0164) 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190)

  • Page 112

    5.1.9 External Sensor Feature Manual Document Version 2013-05...

  • Page 113: Features And Configurations—f

    Section 6 Features and Configurations—F Document Version 2013-05 Feature Manual...

  • Page 114: Fixed Buttons

    6.1.1 Fixed Buttons 6.1 F 6.1.1 Fixed Buttons Description Proprietary telephones (PTs), DSS Consoles, and Add-on Key Modules feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable stations (PSs), please refer to the Operating Instructions for each PS.

  • Page 115

    6.1.1 Fixed Buttons Button Usage Used to access a CO line or trunk group when making or receiving a call according to the button’s preprogrammed CO Line Access Flexible CO method (Default: S-CO). Can also be customized as a different feature button.

  • Page 116

    6.1.2 Flash/Recall/Terminate Conditions • Certain buttons are equipped with a light to indicate the status of the corresponding line or feature. 6.1.2 Flash/Recall/Terminate Description A proprietary telephone (PT) user can use the FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) to disconnect the current call and originate another call without hanging Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from the line used last.

  • Page 117: Flexible Buttons

    6.1.3 Flexible Buttons Feature Manual References 6.1.3 Flexible Buttons 6.1.3 Flexible Buttons Description Flexible buttons are customized through either system or personal programming. They can then be used to make or receive intercom or CO line calls or be used as feature buttons, as follows: [Button Usage] Button Usage...

  • Page 118

    6.1.3 Flexible Buttons Button Usage External Feature Access (EFA) Used to send a flash/recall signal to the telephone company or host PBX to access external features. (® 5.1.1 EFA (External Feature Access)) Call Park Used to park or retrieve a call in a preset PBX parking zone. (® 3.1.8 Call Park) Call Park (Automatic Park Zone) Used to park a call in an idle PBX parking zone automatically.

  • Page 119

    6.1.3 Flexible Buttons Button Usage One-touch Two-way Transfer Used to record a conversation into the mailbox of a specified extension with a one-touch operation. (® 19.1.4 Voice Mail DPT (Digital) Integration) Live Call Screening (LCS) Used to monitor your own voice mailbox while a caller is leaving a message and, if desired, intercept the call.

  • Page 120: Flexible Numbering/fixed Numbering

    0-9, " ", and "#" [Flexible Numbering Table (available while a dial tone is heard)] Default Pattern 1 Pattern 2 (with (without Feature KX-NCP500 KX-NCP1000 KX-TDE600 KX-TDE100 KX-TDE200 Extension Numbering Scheme 1—Leading Number Extension Numbering Scheme 2—Leading Number Extension Numbering Scheme 3—Leading Number Extension Numbering Scheme 4—Leading Number...

  • Page 121

    6.1.4 Flexible Numbering/Fixed Numbering Default Pattern 1 Pattern 2 (with (without Feature KX-NCP500 KX-NCP1000 KX-TDE600 KX-TDE100 KX-TDE200 Extension Numbering Scheme 10—Leading Number None None Extension Numbering Scheme 11—Leading Number None Extension Numbering Scheme 12—Leading Number None Extension Numbering Scheme 13—Leading Number None Extension Numbering Scheme 14—Leading Number...

  • Page 122

    6.1.4 Flexible Numbering/Fixed Numbering Default Pattern 1 Pattern 2 (with (without Feature KX-NCP500 KX-NCP1000 KX-TDE600 KX-TDE100 KX-TDE200 SVM—Personal Greeting Message playback/record/ None clear Parallel Telephone Mode set/cancel Group Call Pickup Directed Call Pickup TAFAS—Calls through an External Pager Group Paging answer...

  • Page 123

    6.1.4 Flexible Numbering/Fixed Numbering Default Pattern 1 Pattern 2 (with (without Feature KX-NCP500 KX-NCP1000 KX-TDE600 KX-TDE100 KX-TDE200 FWD/DND set/cancel—External FWD/DND set/cancel—Internal FWD/DND No Answer Timer set Group FWD set/cancel—Both Group FWD set/cancel—External Group FWD set/cancel—Internal Call Pickup Deny set/cancel Paging Deny set/cancel...

  • Page 124: Fixed Numbering

    6.1.4 Flexible Numbering/Fixed Numbering Default Pattern 1 Pattern 2 (with (without Feature KX-NCP500 KX-NCP1000 KX-TDE600 KX-TDE100 KX-TDE200 Extension Feature Clear Extension Personal Identification Number (PIN) set/ cancel Dial Information (CTI) None None None Other PBX Extension Number (TIE) 01–16 None...

  • Page 125

    6.1.4 Flexible Numbering/Fixed Numbering Feature Fixed Numbering Conference Door Open SIP extensions cannot establish conferences but can participate in them. Conditions • The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc.

  • Page 126: Floating Extension

    6.1.5 Floating Extension 6.1.5 Floating Extension Description Virtual extension numbers can be assigned to resources to make them as easily accessible as extensions. These numbers are referred to as "floating extension numbers" and can be assigned as a destination of incoming calls, intercepted calls, etc.

  • Page 127: Fwd (call Forwarding)

    6.1.6 FWD (Call Forwarding) PT Programming Manual References [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number Feature Manual References 13.1.6 PC Programming...

  • Page 128

    6.1.6 FWD (Call Forwarding) Depending on the type of incoming intercom or CO line calls, it is possible to set a different destination for each. Extension Forwards to Incoming Another Extension Intercom Calls Incoming CO Forwards to Line Calls Outside Party Available Forwarding Type: All Calls Busy...

  • Page 129: Incoming Call Distribution Group

    6.1.6 FWD (Call Forwarding) Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Extension of Another PBX (via TIE Line, ü Only available when FWD to CO line Access with PBX Code) is allowed through COS programming. Extension of Another PBX (via TIE Line, –...

  • Page 130

    6.1.6 FWD (Call Forwarding) – If a destination extension rings, and then the call is redirected to the intercept destination by the Intercept Routing—No Answer feature. – If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the overflow destination by the Queuing Time Table.

  • Page 131: Fwd/dnd Button, Group Fwd Button

    6.1.7 FWD/DND Button, Group FWD Button PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— FWD No Answer Timer Set 4.12 [2-7-1] Class of Service—COS Settings →CO & SMDR— Call Forward to CO →Manager— Group Forward Set →Optional Device & Other Extensions— Remote Operation by Other Extension 5.1 [3-1-1] Trunk Group—TRG Settings—Main →...

  • Page 132

    6.1.7 FWD/DND Button, Group FWD Button The FWD/DND button shows the current status as follows: Light Pattern Status (default) Red on DND on Slow red flashing FWD on FWD/DND off The functions assigned to the "on" and "flashing" patterns can be changed through system programming. Group FWD Button Types The FWD feature for the incoming call distribution group can be customized on a flexible button.

  • Page 133

    6.1.7 FWD/DND Button, Group FWD Button Conditions • When FWD/DND buttons are set to FWD/DND Cycle Switch mode, pressing the FWD/DND button cycles the FWD/DND setting. In this mode, when intercom calls are set to be handled differently from CO line calls (forwarding type, forward destination, DND on/off): in idle mode, the light patterns of the FWD/DND—Both button (including FWD/DND button [fixed button]) and the Group FWD—Both button will indicate the setting for either CO line calls or intercom...

  • Page 134

    6.1.7 FWD/DND Button, Group FWD Button Feature Manual References 6.1.1 Fixed Buttons 6.1.3 Flexible Buttons Operating Manual References 3.1.2 Personal Programming Feature Manual Document Version 2013-05...

  • Page 135: Features And Configurations—g

    Section 7 Features and Configurations—G Document Version 2013-05 Feature Manual...

  • Page 136: Group Features, Call Pickup Group

    7.1.1 GROUP FEATURES 7.1 G 7.1.1 GROUP FEATURES Description This PBX supports various types of groups. Trunk Group CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group.

  • Page 137: Paging Group

    7.1.1 GROUP FEATURES [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension User Extension User Extension User Extension User Group 1 Group 2 Group 3 Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.

  • Page 138

    7.1.1 GROUP FEATURES [Example] ICD Group 1 ICD Group 2 (Floating Extn. No. 601, (Floating Extn. No. 602, Name: Sales 1) Name: Sales 2) Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups, explained below.

  • Page 139

    7.1.1 GROUP FEATURES 5.25 [3-9] PS Ring Group—Member List PS Ring Group 1 PS Ring Group 2 Floating Extension No. 301 Floating Extension No. 302 Name: Sales 1 Name: Sales 2 PS 1 PS 2 PS 3 PS 4 PS 5 (Extn.

  • Page 140

    7.1.1 GROUP FEATURES Feature Manual Document Version 2013-05...

  • Page 141: Features And Configurations—h

    Section 8 Features and Configurations—H Document Version 2013-05 Feature Manual...

  • Page 142: Hands-free Answerback

    8.1.1 Hands-free Answerback 8.1 H 8.1.1 Hands-free Answerback Description A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method...

  • Page 143: Headset Operation, Hands-free Operation

    8.1.3 Headset Operation PC Programming Manual References 4.5 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Tone Length—Reorder Tone for PT Hands-free 4.12 [2-7-1] Class of Service—COS Settings—Assistant— Automatic Answer (Caller) 4.18 [2-9] System Options →Option 1— PT Operation—Automatic Answer for Call from CO after →Option 3—...

  • Page 144

    KX-NT307(PSLP1528) Bluetooth Module are used with a ® KX-DT343/KX-DT346 DPT to make and receive calls using analog CO lines, the EECHO or ECHO card is required. Installation Manual References KX-NCP500/KX-NCP1000 3.7.4 ECHO16 Card (KX-TDA0166) KX-TDE100/KX-TDE200 3.7.4 ECHO16 Card (KX-TDA0166) KX-TDE600 3.9.6 EECHO16 Card (KX-TDA6166)

  • Page 145: Hospitality Features

    8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) 8.1.4 HOSPITALITY FEATURES Description This PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. Feature Description Details in ®...

  • Page 146

    8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) [Example] Telephone Company Host PBX Access Code: 0 Host PBX Outside Party (01-23-4567) Idle Line Access No.: 9 Extn. 101 Extn. 102 Dials "0-01-23-4567". TRG1 Host PBX Access Code Telephone...

  • Page 147: Hot Line

    8.1.6 Hot Line "0" to be dialed first) are treated as extensions of the telephone company and do not get recorded on SMDR, because in this case this PBX recognizes the telephone company as the host PBX. Therefore, only long distance calls are recorded on SMDR. PC Programming Manual References 5.1 [3-1-1] Trunk Group—TRG Settings—Host PBX Access Code 13.1 [11-1] Main—SMDR Options—...

  • Page 148

    8.1.6 Hot Line Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.35 Hot Line Feature Manual Document Version 2013-05...

  • Page 149: Features And Configurations—i

    Section 9 Features and Configurations—I Document Version 2013-05 Feature Manual...

  • Page 150: Icd Group Features

    9.1.1 ICD GROUP FEATURES 9.1 I 9.1.1 ICD GROUP FEATURES Description An incoming call distribution group is a group of extensions programmed through system programming. ® 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List ® [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group.

  • Page 151

    9.1.1 ICD GROUP FEATURES Calls arrive at ICD group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in the queue. (Calls 4 through 8) Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow...

  • Page 152

    9.1.1 ICD GROUP FEATURES A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. Incoming Call Distribution Group Controlling Feature Feature Description &...

  • Page 153: Icd Group Features—group Call Distribution

    9.1.2 ICD Group Features—Group Call Distribution The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS.

  • Page 154

    9.1.2 ICD Group Features—Group Call Distribution One of the three distribution methods below can be assigned to each incoming call distribution group. Distribution Method Description Uniform Call Distribution Calls are distributed evenly to a different extension each time a call is (UCD) received.

  • Page 155

    9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] Programming Conditions Result Group Call Group Call Group Call Waiting Capable Waiting Mode Distribution Method Distribution Method Telephone Disable PT/PS with idle Priority Hunting ICD Group button Priority Hunting Ring Any telephone...

  • Page 156: Icd Group Features—log-in/log-out

    9.1.3 ICD Group Features—Log-in/Log-out Conditions • Automatic Call Distribution (ACD) When a KX-NCS3910, KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) is installed in the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension that has been idle the longest (ACD).

  • Page 157

    9.1.3 ICD Group Features—Log-in/Log-out [Log-in/Log-out and Wrap-up Status Example] Incoming call Incoming call Incoming call Ready Waiting for call Wrap-up Call button pressed arrives Not Ready Extn. Extn. Extn. Extn. Extn. Extn. Wrap-up Answering a call Finishing paperwork/ temporary break time expires Ready Ready Not Ready...

  • Page 158

    9.1.3 ICD Group Features—Log-in/Log-out A flexible button can be customized as the Wrap-up button. It shows the current status as follows: Light pattern Status Slow red flashing Wrap-up Red on Not Ready Ready (Wrap-up mode cancel) • When a PS in Wireless XDP Parallel Mode completes a call, neither the PS nor its wired telephone can have Wrap-up time.

  • Page 159: Icd Group Features—outside Destinations

    9.1.4 ICD Group Features—Outside Destinations Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.39 ICD Group Features—Log-in/Log-out 9.1.4 ICD Group Features—Outside Destinations Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group.

  • Page 160

    9.1.4 ICD Group Features—Outside Destinations Conditions • The KX-NCS3910, KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) is required to use this feature. • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group.

  • Page 161: Icd Group Features—overflow

    9.1.5 ICD Group Features—Overflow Feature Manual References 13.1.18 Private Network Features—Network ICD Group 19.1.2 Virtual PS 9.1.5 ICD Group Features—Overflow Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy Intercept Routing—Overflow in an Incoming Call Distribution Group...

  • Page 162: Busy On Busy

    9.1.5 ICD Group Features—Overflow Destination Availability Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü...

  • Page 163: Icd Group Features—queuing

    9.1.6 ICD Group Features—Queuing [628] Queuing Call Capacity [632] Maximum Number of Agents Feature Manual References 9.1.6 ICD Group Features—Queuing 9.1.6 ICD Group Features—Queuing Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue.

  • Page 164: Manual Queue Redirection

    We are sorry to Thank you for overflow 30 seconds. the overflow keep you holding. calling Panasonic. destination. destination. All of our agents are All of our agents are still handling currently handling other calls. We other calls.

  • Page 165

    9.1.6 ICD Group Features—Queuing Light Pattern Calls in the Waiting Queue Red on At or under the assigned number for Hurry-up Rapid red flashing Over the assigned number for Hurry-up PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Incoming Call Queue Monitor 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings →Overflow Queuing Busy →Overflow No Answer...

  • Page 166: Icd Group Features—supervisory

    9.1.7 ICD Group Features—Supervisory 9.1.7 ICD Group Features—Supervisory Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’s status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue Monitor The supervisor extension can monitor the status of an incoming call distribution group with the display.

  • Page 167: Icd Group Features—vip Call

    9.1.8 ICD Group Features—VIP Call One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. One extension can be the supervisor extension of more than one incoming call distribution group. •...

  • Page 168: Idle Extension Hunting

    9.1.9 Idle Extension Hunting [Example] In the call center, incoming call distribution groups 1 and 3 enable the VIP Call mode, while incoming call distribution groups 2 and 4 disable the VIP Call mode. Calls have been distributed by DIL/DID/CLI distribution. (The circled numbers indicate the arrival order of the calls.

  • Page 169

    9.1.9 Idle Extension Hunting Type Description Circular Hunting An idle extension is searched for in the order specified in the idle extension hunting group in a circular way. Incoming call Busy Extn. Extn. Extn. Extn. Assignment order Terminated Hunting An idle extension is searched for in the order specified in the idle extension hunting group until reaching the last assigned extension.

  • Page 170: Incoming Call Features

    9.1.10 INCOMING CALL FEATURES Destination Availability Extension of Another PBX (via TIE Line, Access without PBX Code) ü • FWD/DND Mode While searching for an idle extension within an idle extension hunting group, any extension that has set FWD—All Calls or DND feature will be skipped, and the call will go to the next extension in the group. PC Programming Manual References 5.16 [3-6] Extension Hunting Group 5.17 [3-6] Extension Hunting Group—Member List...

  • Page 171

    9.1.10 INCOMING CALL FEATURES : Default Networking Type Card Port/Channel/ Type Protocol Type : Available Public Private H.323 (V-IPGW) (V-SIPGW) IP-GW H.323 ELCOT/LCOT LCOT GCOT TIE (E&M) OPX (EXTN.) Extension QSIG-Master QSIG-Slave For KX-TDE series PBXs only. Distribution Method Each public CO line port (channel) can use a different method of directing calls to their destinations as they are received.

  • Page 172

    9.1.10 INCOMING CALL FEATURES Available Distribution Method for Public CO Lines Distribution Method Card Port/Channel Type Type ELCOT/LCOT LCOT GCOT TIE (E&M) : Default : Available Available Destination The following destination types can be programmed as DIL, DID, or CLI destinations. Destination Type Availability Wired Extension (PT/SLT/SIP Extension/T1-OPX)

  • Page 173: Intercept Routing

    9.1.11 Intercept Routing Type Description Details in ® 9.1.11 Intercept No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), the Routing call is redirected to a preprogrammed destination. Busy If a called party is already handling another call, the new call is redirected to a preprogrammed destination.

  • Page 174

    9.1.11 Intercept Routing Type Description No Destination If a call has no destination (i.e., if a destination is not assigned), the call is redirected to an operator. (® 9.1.12 Intercept Routing—No Destination) Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the table below.

  • Page 175

    9.1.11 Intercept Routing When the original destination is: The Available Intercept Destination is: • Not assignable (Intercept Routing is not available.) PS Ring Group • External Pager (TAFAS) • Analog/ISDN Remote Maintenance • Other PBX Extension (TIE with no PBX Code) Intercept Routing for DISA will redirect a call only if all of the Direct Inward System Access (DISA) ports are busy.

  • Page 176

    9.1.11 Intercept Routing Intercept Destination Availability Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü...

  • Page 177: Intercept Routing—no Destination

    9.1.12 Intercept Routing—No Destination ® 6.1 [4-1-1] Wired Extension—Extension Settings—Intercept No Answer Time— Intercept No Answer Time—Day, Lunch, Break, Night • The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When the original destination is busy, the call is redirected to the Intercept Routing—Busy destination assigned through system programming.

  • Page 178: Intercom Call

    9.1.13 Intercom Call Conditions • Intercept Routing—No Destination on/off Intercept Routing—No Destination can be enabled or disabled for the entire system, through system programming. If disabled, the caller will hear a reorder tone. Note that calls received through an ELCOT/LCOT or T1 (LCOT/GCOT) card will always be directed to an operator, even when this feature is disabled.

  • Page 179: Internal Call Block

    9.1.14 Internal Call Block It is not possible to temporarily change the called party’s preset call receiving method when making a call using a Primary Directory Number (PDN) button or Secondary Directory Number (SDN) button (® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension). •...

  • Page 180

    9.1.14 Internal Call Block [Programming Example: Internal Call Block] Called Party Caller COS 1 COS 2 COS 3 COS... COS 1 Block Block Block COS 2 Block Block Block COS 3 In this example: COS 1 can make calls to all extensions. COS 2 can make calls to COS 1 only.

  • Page 181: Ip-pt (ip Proprietary Telephone)

    9.1.15 IP-PT (IP Proprietary Telephone) Feature Manual References 3.1.23 COS (Class of Service) 9.1.15 IP-PT (IP Proprietary Telephone) Description This PBX supports the connection of IP proprietary telephones (IP-PTs), which function almost identically to normal PTs. However, they connect to the PBX over a Local Area Network (LAN), and send and receive calls using Internet Protocol (IP).

  • Page 182

    ü ü KX-NT300 series (except KX-NT366/KX-NT305) ü ü KX-NT500 series/KX-NT400/KX-NT366/ ü KX-NT305 Installation Manual References KX-NCP500/KX-NCP1000 3.4.1 Virtual Cards KX-TDE100/KX-TDE200 3.4.1 Virtual Cards 3.6.9 IP-EXT16 Card (KX-TDA0470) KX-TDE600 3.4.1 Virtual Cards 3.8.8 IP-EXT16 Card (KX-TDA0470) PC Programming Manual References 3.14 [1-1] Slot—Card Property - Virtual IP Extension 3.15 [1-1] Slot—Port Property - Virtual IP Extension...

  • Page 183

    9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Interface Type Description Port Mode Primary Rate Interface Provides twenty-three 64 kbps B channels for CO Line, (PRI) communication and one 64 kbps D channel for QSIG—Master, signaling (23B + D). QSIG—Slave 3.33 [1-1] Slot—Port Property - PRI Port—Main— Port Type ISDN Supplementary Services for Public Network Service...

  • Page 184

    9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES • Network Type Each ISDN port can be set to the requirements of each country/area. • L1 Active Mode and L2 Data Link Mode The active mode of Layer 1 (L1) and the data link mode of Layer 2 (L2) can be selected individually (Permanent or Call by Call) for each ISDN port.

  • Page 185: Features And Configurations—l

    Section 10 Features and Configurations—L Document Version 2013-05 Feature Manual...

  • Page 186: Led Indication

    10.1.1 LED Indication 10.1 L 10.1.1 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [Digital proprietary telephone (DPT)]...

  • Page 187

    10.1.1 LED Indication Light Pattern of the Line Status Buttons Line Status Incoming Call Intercom Button: Distribution CO Line Status Line Status (ICD) Group Light Line Status Pattern S-CO G-CO L-CO INTERCOM ICD Group Idle This extension is using the line. Green on Slow green This extension is holding the line.

  • Page 188: Line Preference—incoming

    10.1.2 Line Preference—Incoming Flashing Light Patterns Slow Flashing Moderate Flashing Rapid Flashing Conditions • The incoming CO line call shows on the buttons in the following priority: ICD Group®S-CO®G-CO®L-CO®PDN®INTERCOM • The light pattern of a DSS button for incoming calls can be set to "Off" through system programming. In this case, the DSS button light will not indicate the status of the corresponding extension.

  • Page 189: Line Preference—outgoing

    10.1.3 Line Preference—Outgoing Type Description Answers a call arriving at a Primary Directory Number (PDN) button simply by going off-hook. This works even when multiple calls are received simultaneously. (® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension) Prime Line Answers a call arriving at a CO button (on which the "Prime Line"...

  • Page 190: Local Alarm Information

    10.1.4 Local Alarm Information Method Description Prime Line When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, ICD Group. Conditions • Line Preference Override A user can override the preset Line Preference temporarily by pressing the desired Line Access button or a Memory Dialing button, such as One-touch Dialing, before going off-hook.

  • Page 191

    The alarm information will be logged on the Station Message Detail Recording (SMDR), if enabled through system programming. • The PBX can be automatically diagnosed at a preprogrammed time everyday. Installation Manual References KX-NCP500/KX-NCP1000 5.1.5 Troubleshooting by Error Log KX-TDE100/KX-TDE200 5.1.5 Troubleshooting by Error Log KX-TDE600 5.1.5 Troubleshooting by Error Log...

  • Page 192

    10.1.4 Local Alarm Information →SMDR— Print Information—Error Log →Maintenance— Local Alarm Display—Extension 1, Extension 2 →Maintenance— Daily Test Start Time—Set →Maintenance— Daily Test Start Time—Hour →Maintenance— Daily Test Start Time—Minute Feature Manual References 6.1.3 Flexible Buttons 16.1.4 SMDR (Station Message Detail Recording) Feature Manual Document Version 2013-05...

  • Page 193: Features And Configurations—m

    Section 11 Features and Configurations—M Document Version 2013-05 Feature Manual...

  • Page 194: Manager Features

    11.1.1 Manager Features 11.1 M 11.1.1 Manager Features Description An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: Manager Feature Description...

  • Page 195: Memory Dialing Features

    11.1.2 MEMORY DIALING FEATURES Manager Feature Description Details in Password ® 13.1.17 Private NDSS Monitor Release Removes the monitor function from an NDSS button. required Network Features—NDSS (Network Direct Station Selection) Conditions CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.

  • Page 196

    11.1.2 MEMORY DIALING FEATURES Feature Storing Method Details in ® One-touch Dialing • Personal Programming 12.1.4 One-touch • System Programming Dialing (PC Programming only) ® 15.1.1 Redial, Last Number Redial The last or most recent dialed numbers are (Outgoing Call Log) automatically stored.

  • Page 197: Message Waiting

    11.1.3 Message Waiting Displayed while Input Description Entering TRANSFER (Transfer) Store a transfer command by pressing the TRANSFER button at the beginning of the number (used only for One-touch Dialing). (® 3.1.11 Call Transfer) [Example] Storing "T + 305"= Transferring a call to extension 305. Available only when in the system/personal programming mode [Secret Dialing Example] When storing the number "9-123-456-7890", to conceal the telephone number "123-456-7890",...

  • Page 198

    11.1.3 Message Waiting [Example] --- Extension no. and name of who left the message 105:Tom Smith Message buttons This extension ICD Group Other extension* * This button is useful, for example, when a secretary checks messages left for the boss (Boss & Secretary Feature). Conditions •...

  • Page 199

    11.1.3 Message Waiting [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...

  • Page 200

    • If a voice message has been left on the VPS for a SIP extension (except KX-HGT100), the lamp will not turn on. Installation Manual References KX-NCP500/KX-NCP1000 None KX-TDE100/KX-TDE200 3.6.7 SLC16 Card (KX-TDA0174), MSLC16 Card (KX-TDA0175), and CSLC16 Card (KX-TDA0177) 3.6.8 MCSLC16 Card (KX-TDA1176) and MCSLC24 Card (KX-TDA1178)

  • Page 201: Music On Hold

    11.1.4 Music on Hold Feature Manual References 6.1.3 Flexible Buttons 21.1 Capacity of System Resources Operating Manual References 1.3.43 Message Waiting 11.1.4 Music on Hold Description Music or other audio can be played to a party that has been put on hold. The following audio sources are available: Internal music source External music source...

  • Page 202

    Music on OGM for other features Hold. Empty Slot Empty Slot Installation Manual References KX-NCP500/KX-NCP1000 3.10.1 Connection of Peripherals KX-TDE100/KX-TDE200 3.10.1 Connection of Peripherals KX-TDE600 3.12.1 Connection of Peripherals PC Programming Manual References 3.5 [1-1] Slot—OPB3 Card Property...

  • Page 203

    MOH—MOH (Music On Hold) (for KX-NCP series)/MOH 1 (Music On Hold 1) (for KX-TDE series) → MOH—MOH 2 (Music On Hold 2) (KX-TDE series only) PT Programming Manual References [710] Music Source Selection for BGM (for KX-NCP500/KX-NCP1000)/BGM2 (for KX-TDE100/KX-TDE200/ KX-TDE600) [711] Music on Hold Feature Manual References 12.1.2 OGM (Outgoing Message)

  • Page 204

    11.1.5 Mute Feature Manual Document Version 2013-05...

  • Page 205: Features And Configurations—o

    Section 12 Features and Configurations—O Document Version 2013-05 Feature Manual...

  • Page 206: Off-hook Monitor, Ogm (outgoing Message)

    12.1.2 OGM (Outgoing Message) 12.1 O 12.1.1 Off-hook Monitor Description A proprietary telephone (PT) user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Compatible Telephones – KX-DT300 series –...

  • Page 207

    12.1.2 OGM (Outgoing Message) Feature Usage Details in ® 2.1.1 BGM Background Music Extensions can listen to music through their (BGM) built-in speaker. (Background Music) Conditions • This feature will function using the preinstalled MPR card. To increase the capacity of the feature, it is possible to add an MSG4 card or ESVM4 card mounted on an OPB3 card.

  • Page 208

    When all ports of the MSG/ESVM card(s) become idle, the manager will hear the progress tone for a preprogrammed time period, then the PBX will automatically switch to the recording mode. Installation Manual References KX-NCP500/KX-NCP1000 3.3.1 IPCMPR Card 3.7.1 OPB3 Card (KX-NCP1190) 3.7.5 MSG4 Card (KX-TDA0191)

  • Page 209: Ohca (off-hook Call Announcement)

    12.1.3 OHCA (Off-hook Call Announcement) PT Programming Manual References [631] Sequences in Queuing Time Table [730] Outgoing Message (OGM) Floating Extension Number Feature Manual References 16.1.9 SVM (Simplified Voice Message) 21.1 Capacity of System Resources Operating Manual References 2.1.3 OGM (Outgoing Messages) 12.1.3 OHCA (Off-hook Call Announcement) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called...

  • Page 210: Operator Features, One-touch Dialing

    12.1.5 Operator Features Feature Manual References 3.1.23 COS (Class of Service) Operating Manual References 1.3.13 Call Waiting Tone 12.1.4 One-touch Dialing Description A proprietary telephone (PT) user can make a call or access a feature with a one-touch operation. This is possible by storing the number, such as an extension number, telephone number, or feature number in a One-touch Dialing button.

  • Page 211: Operator Call

    12.1.5 Operator Features This PBX supports the following types of operators: Type Description PBX operator An extension or ICD group can be assigned as a PBX operator for each time mode (day/lunch/break/night). Tenant operator An extension or incoming call distribution group can be assigned as a tenant operator.

  • Page 212

    12.1.5 Operator Features Feature Manual Document Version 2013-05...

  • Page 213: Features And Configurations—p

    Section 13 Features and Configurations—P Document Version 2013-05 Feature Manual...

  • Page 214

    13.1.1 Paging 13.1 P 13.1.1 Paging Description An extension user can make a voice announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or external pagers (loudspeakers) which belong to a paging group. KX-TDE series PBXs can connect to two external pagers.

  • Page 215

    13.1.1 Paging Conditions • Extensions which cannot be paged are: – Portable stations (PSs) – Single line telephones (SLTs) – Ringing or busy PTs – PTs in Paging Deny mode – PTs in Paging DND mode – IP-PTs connected to a V-IPEXT card, that are assigned to extension user group 31 (default) These extensions cannot be paged, but can answer a page.

  • Page 216: Paralleled Telephone

    13.1.2 Paralleled Telephone Operating Manual References 1.3.48 Paging 13.1.2 Paralleled Telephone Description By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. Both wired and wireless telephones can be connected in parallel. Single line telephones (SLTs), analog proprietary telephones (APTs), and digital proprietary telephones (DPTs) can be connected to other telephones or connectors, allowing up to three telephones to be connected to the PBX through just one extension port.

  • Page 217

    13.1.2 Paralleled Telephone Features Descriptions Connections Digital XDP Allows a DPT to be connected to another DPT DPT + DPT which is connected to a DPT port or a Super Hybrid port of the PBX. The DPT that is connected directly Master Slave to the PBX is called the "master DPT", and the DPT...

  • Page 218

    When an SLT is connected to the slave DPT in parallel mode, the SLT acts as a parallel extension of the master DPT. If connected in XDP mode, the SLT acts as an independent extension. Installation Manual References KX-NCP500/KX-NCP1000 1.3.3 System Capacity 3.8.2 Parallel Connection of the Extensions 3.8.3 Digital EXtra Device Port (Digital XDP) Connection...

  • Page 219: Password Security

    13.1.3 Password Security PC Programming Manual References 3.24 [1-1] Slot—Port Property - Extension Port → XDP Mode → Parallel Telephone Ringing 4.9 [2-6-1] Numbering Plan—Main—Features— Parallel Telephone (Ring) Mode Set / Cancel PT Programming Manual References [600] EXtra Device Port (XDP) Mode Operating Manual References 1.3.49 Paralleled Telephone 13.1.3 Password Security...

  • Page 220: Pause Insertion

    13.1.4 Pause Insertion Change the passwords periodically. It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorized access. For a list of numbers and characters that can be used in system passwords, refer to Section 1.1.2 Entering Characters in the PC Programming Manual. If a system password is forgotten, it can be found by loading a backup of the system data into a PC, and checking the password using the Maintenance Console software.

  • Page 221: Pc Console/pc Phone

    13.1.5 PC Console/PC Phone Description Panasonic PC Console/PC Phone is supported by a PC with a KX-DT343/KX-DT346 or KX-T7633/ KX-T7636 DPT (equipped with USB module) through USB ports. By using the KX-TDA0350 PC Phone or KX-TDA0300 PC Console CTI application, users can enjoy many PBX features while utilizing the benefits of a CTI solution.

  • Page 222: Pc Programming

    Calls can also be made and received on this screen. Conditions • Hardware Requirements: KX-DT343/KX-DT346 or KX-T7633/KX-T7636 DPT and USB Module Installation Manual References KX-NCP500/KX-NCP1000 3.8.4 First Party Call Control CTI Connection KX-TDE100/KX-TDE200 3.8.4 First Party Call Control CTI Connection KX-TDE600 3.10.4 First Party Call Control CTI Connection...

  • Page 223

    13.1.6 PC Programming 1. Connection Methods for On-site Programming Required Method Description Hardware Serial Interface The PC is connected to the PBX via the Serial Interface – (RS-232C) port (RS-232C port) of the PBX. The PC is connected to the PBX via the USB port of a USB USB Module Module attached to a digital proprietary telephone (DPT).

  • Page 224

    If an extension user sets Walking Extension at the same time that the extension’s data is being programmed through PC programming, the data may not be transferred properly. (® 20.1.2 Walking Extension) Installation Manual References KX-NCP500/KX-NCP1000 3.3.1 IPCMPR Card 3.3.3 RMT Card (KX-TDA0196) 4.1 Overview...

  • Page 225

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension →Remote →Password— System Password - PC Programming—User Level →Password— System Password - PC Programming—Administrator Level →Password— System Password - PC Programming—Installer Level PT Programming Manual References [801] External Modem Control [810] Remote Programming [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number Feature Manual References...

  • Page 226

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Depending on the mode selected through COS programming, SDN Direct Dial is performed in one of two ways, as follows: – Enhanced DSS Key mode: pressing the SDN button once. – Standard SDN Key mode: pressing the SDN button twice (a dial tone is heard the first time the SDN button is pressed).

  • Page 227

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension For example, if a PDN extension receives an incoming call while on a call, the LEDs on the corresponding SDN extensions will show the incoming call. However, if an SDN extension is handling a call using the SDN button (e.g., on a call, has a call on hold, etc.), the status of that call will be displayed on the SDN button, regardless of the call status of the PDN extension.

  • Page 228

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension A Call From 333-3333 Arrives at Ext. 102 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off) (Off)

  • Page 229: Delayed Ringing

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension • If none of an extension’s PDN buttons are idle, DSS buttons of other extensions registered to the PDN extension will turn on red. • Ring Tone Pattern Through system programming, each extension can set ring tone patterns for PDN buttons. Ring tone patterns can be assigned separately for each SDN button.

  • Page 230: Peer-to-peer Connection

    13.1.8 Peer-to-Peer Connection 6.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for SDN) → Extension Number (for SDN) 6.18 [4-3] DSS Console → Type → Parameter Selection (for SDN) → Extension Number (for SDN) → Optional Parameter (Ringing Tone Type Number) (for Loop CO, Single CO, Group CO, G-DN, SDN) Feature Manual References 3.1.23 COS (Class of Service) 9.1.2 ICD Group Features—Group Call Distribution...

  • Page 231: Power Failure Restart, Ping (packet Internet Groper) Confirmation

    13.1.10 Power Failure Restart • For non-peer-to-peer calls via the DSP card, calls cannot be made or received when all of the card’s resources are being used. Installation Manual References KX-NCP500/KX-NCP1000 1.3.3 System Capacity KX-TDE100/KX-TDE200 1.3.3 System Capacity KX-TDE600 1.3.3 System Capacity PC Programming Manual References 3.15 [1-1] Slot—Port Property - Virtual IP Extension—Option—...

  • Page 232: Power Failure Transfer

    Power Failure Connection. However, if no special programming is performed, the connection will be dropped when power returns. [KX-NCP500/KX-NCP1000] • The analog CO line cards, extension cards, and the number of PFT ports (ports which can be used for...

  • Page 233: Printing Message

    13.1.13 Printing Message Installation Manual References KX-NCP500/KX-NCP1000 3.12 Power Failure Connections KX-TDE100/KX-TDE200 3.6.7 SLC16 Card (KX-TDA0174), MSLC16 Card (KX-TDA0175), and CSLC16 Card (KX-TDA0177) 3.6.8 MCSLC16 Card (KX-TDA1176) and MCSLC24 Card (KX-TDA1178) 3.12.1 Power Failure Connections KX-TDE600 3.8.7 CSLC16 Card (KX-TDA0177), ESLC16 Card (KX-TDA6174), EMSLC16 Card (KX-TDA6175), ECSLC24 Card (KX-TDA6178), and EMSLC24 Card (KX-TDA6179) 3.14.1 Power Failure Connections...

  • Page 234: Privacy Release

    13.1.14 Privacy Release Conditions • Up to seven "%"s can be stored for each message. PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Printing Message Feature Manual References 16.1.4 SMDR (Station Message Detail Recording) 21.1 Capacity of System Resources Operating Manual References 1.3.51 Printing Message 13.1.14 Privacy Release Description...

  • Page 235: Private Network Features

    13.1.15 PRIVATE NETWORK FEATURES 13.1.15 PRIVATE NETWORK FEATURES Description A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. Interface The following interfaces can be used to establish a private network: Interface Network Type Digital (64 kbps ´...

  • Page 236

    13.1.15 PRIVATE NETWORK FEATURES [Example] PBX-1 PBX-2 PBX-3 PBX Code 951 PBX Code 952 PBX Code 953 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 1011 Extn. 1011 Dials "7-953-1011". Dials "7-952-1011". [PBX code] [TIE line access no.] [Extn.

  • Page 237

    13.1.15 PRIVATE NETWORK FEATURES [Example] Telephone Company CO Line TIE Line Network PBX-1 PBX-2 CO Line DID No: 4567 Destination: 2011 TIE Line Interface Interface Outside Caller Extn. 2011 Dials "123-4567". Extn. 1011 Explanation: An outside caller dials "123-4567". The call is sent to extension "2011" of PBX-2 through the TIE line according to the assignment of the DID or DIL call destination of PBX-1.

  • Page 238

    13.1.15 PRIVATE NETWORK FEATURES Explanation: An outside caller dials "123-4567". The call reaches the destination (extension 1011 of PBX-1), and the call is forwarded, transferred, or intercepted to extension "2011" of PBX-2 through the TIE line. Feature Manual Document Version 2013-05...

  • Page 239

    13.1.15 PRIVATE NETWORK FEATURES TIE-to-CO Line Access The PBX sends TIE line calls to the CO lines of another PBX through the TIE lines. CO Line Call through Other PBXs [Example] <Extension Number Method (Access without PBX Code)> Telephone Company CO Line CO Line 211-4567...

  • Page 240

    13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.

  • Page 241

    13.1.15 PRIVATE NETWORK FEATURES CO Line Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.

  • Page 242

    13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.

  • Page 243

    13.1.15 PRIVATE NETWORK FEATURES [Programming Example of PBX-2] Trunk Group No. COS No. Outgoing Call TRG of Incoming Call … TRG 1 TRG 2 TRG 3 COS 1 COS 2 COS 3 : Block [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company CO Line CO Line...

  • Page 244

    13.1.15 PRIVATE NETWORK FEATURES Explanation: Case 1: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.

  • Page 245

    13.1.15 PRIVATE NETWORK FEATURES Extension 1012 of PBX-1 dials the TIE line access number "7", PBX code "952", verification code entry feature number, < , verification code, verification code personal identification number (PIN), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". If the specified verification code applies COS 2 of PBX-2, the call is connected to the outside party through PBX-2, because COS 2 is not blocked from accessing TRG 3 of PBX-2.

  • Page 246

    13.1.15 PRIVATE NETWORK FEATURES [Example] <Extension Number Method (Access without PBX Code)> [Programming Example of PBX-1] Extn. No. Itemized Billing Code 1012 11112222 1013 33334444 Telephone Company Carrier Name TIE Line Trunk Group Carrier Access Code CO Line 211-4567 CO Line Removed No.

  • Page 247

    13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> [Programming Example of PBX-1] Extn. No. Itemized Billing Code 1012 11112222 1013 33334444 Telephone Company Carrier Name TIE Line Trunk Group Carrier Access Code CO Line CO Line 211-4567 Removed No.

  • Page 248

    13.1.15 PRIVATE NETWORK FEATURES d. FWD/Call Transfer/Intercept Routing to the CO Line [Example] Telephone Company Forwarded/Transferred/ Intercepted to 211-4567 CO Line CO Line TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-1011 TIE Line Interface Interface Outside Party Extn.

  • Page 249

    13.1.15 PRIVATE NETWORK FEATURES CO Line-to-TIE-to-CO Line Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company Telephone Company (area code: 222) (area code: 333) CO Line CO Line CO Line 123-4567...

  • Page 250

    13.1.15 PRIVATE NETWORK FEATURES TIE Line Programming To Make a TIE Line Call The TIE Line Routing and Modification Table is referenced by the PBX to identify the CO line route when an extension user makes a TIE line call. It is necessary to make unified tables with all PBXs in the TIE line network.

  • Page 251

    13.1.15 PRIVATE NETWORK FEATURES [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits Explanation: Location 01: The hunt sequence by dialing [2XXX]: The 1st route—trunk group (TRG) 1 Sending no.

  • Page 252

    13.1.15 PRIVATE NETWORK FEATURES [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits 953# 954# Explanation: Location 01: The hunt sequence by dialing [7+PBX Code 952+XXXX]: The 1st route —...

  • Page 253

    13.1.15 PRIVATE NETWORK FEATURES To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the TIE Line Network number sent from PBX-1 is an extension number of PBX-4 PBX-3 PBX-2 (e.g., 2011), the...

  • Page 254

    13.1.15 PRIVATE NETWORK FEATURES PBX Code Method (Access with PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If TIE Line Network the number sent from PBX-4 PBX-3 PBX-1 has the PBX PBX Code 953 PBX Code 954 code of PBX-2 "952", the call will be received at the corresponding...

  • Page 255

    13.1.15 PRIVATE NETWORK FEATURES TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made using one of the following methods: PBX Code Method: TIE Line Access Number + PBX Code + (Extension Number or Other Digits) Extension Number Method: Extension Number Is the dialed number either...

  • Page 256

    13.1.15 PRIVATE NETWORK FEATURES [Receiving a Call through a TIE Line] A call is received via a TIE line. The Incoming Number Modification Table checks the CO line port carrying the call, and modifies the number according to the method assigned for that port. PBX Code Method Extension Number Method (Access with PBX Code)

  • Page 257

    13.1.15 PRIVATE NETWORK FEATURES Common Extension Numbering for 2 PBXs Two PBXs can have extensions with the same leading number. TIE Line calling is available using extension numbering. Telephone Company CO Line TIE Line Network PBX-1 PBX-2 DID No.: 4567 CO Line Destination: 1033 TIE Line...

  • Page 258

    13.1.15 PRIVATE NETWORK FEATURES Conditions • A CO line which is used for a private network should be assigned "Private" as the networking type. (® 9.1.10 INCOMING CALL FEATURES) • To establish a QSIG network (® 13.1.20 PRIVATE NETWORK FEATURES—QSIG), each ISDN (QSIG) connection in a TIE line network must have the port on one PBX assigned as a master port, and the port on the other PBX assigned as a slave port.

  • Page 259: Private Network Features—centralized Voice Mail

    13.1.16 Private Network Features—Centralized Voice Mail PT Programming Manual References [453] DID Destination [500] Trunk Group Number Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.11 Call Transfer 4.1.8 DISA (Direct Inward System Access) 6.1.4 Flexible Numbering/Fixed Numbering 6.1.6 FWD (Call Forwarding) 9.1.11 Intercept Routing 17.1.6 TRS (Toll Restriction) 21.1 Capacity of System Resources...

  • Page 260

    13.1.16 Private Network Features—Centralized Voice Mail Feature Remote VPS Local VPS Two-way Recording into the VPS VPS Data Control by the PBX Remote FWD Setting by the VM VM Menu Message clear on Check Out Voice message number display Available only if the remote VPS’s PBX is also a KX-NCP series/KX-TDE series PBX with MPR Software Version 4.1000 or later. [CO Line Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] Outside Caller...

  • Page 261

    13.1.16 Private Network Features—Centralized Voice Mail [CO Line Call to an Extension Not Answered, Forwarded to Mailbox (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 201: Mailbox 101 "Hello.

  • Page 262: Multiple Vpss

    13.1.16 Private Network Features—Centralized Voice Mail PBX Code Method Telephone Company Outside Caller TIE Line Network PBX-1 (PBX PBX-2 (PBX Code: 20) Code: 30) PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 101 Mailbox 730102: "Hello. I am not at Mailbox 201 Extn.

  • Page 263

    13.1.16 Private Network Features—Centralized Voice Mail • A flexible button cannot be customized as a Message Waiting button for another extension at a different PBX. • Whether or not Enhanced QSIG information is transmitted can be set in the TIE table. •...

  • Page 264

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) In this example, only PBX-1 has an extension beginning with "8" assigned (for the VPS). In the Flexible Numbering Plan for PBX-2 and PBX-3, "1", "2", and "3" must be set as "Extension Numbers", and "8" must be set as an "Other PBX Extension Number (TIE)".

  • Page 265

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) [Example Network] 2001 (busy) 1001 (busy) PBX-1 PBX-2 Network ID 1 Network ID 2 Monitor 2002 (idle) extension Extn. 2001 Extn. 2002 Extn. 4001 4001 (idle) PBX-3 PBX-4 Network ID 0 Network ID 3 Monitor extension Extn.

  • Page 266

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) [Example ISDN Network Port Setting] PBX-1 PBX-2 Network ID 1 Network ID 0 4001 NDSS Idle Busy 4001 Busy PBX-3 PBX-4 Network ID 3 4001 4001 Busy Idle Busy 4001 Busy PBX-5 IP-Gateway-QSIG IP data is routed through the network according to the routing tables of the V-IPGW/IP-GW cards.

  • Page 267

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) Register the extensions (attached to other PBXs) that will be monitored. A maximum of 250 extensions can be registered. Only extensions that have been registered here can be assigned to NDSS buttons. 11.4 [9-4] NDSS Key Table—...

  • Page 268

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) • All PBXs in the network must be KX-NCP series, KX-TDE series, or KX-TDA series PBXs. For information on the hardware requirements for KX-TDA series PBXs that will monitor extensions or have extensions monitored, refer to the corresponding Feature Manual.

  • Page 269: Private Network Features—network Icd Group

    13.1.18 Private Network Features—Network ICD Group → Type → Dial (for NDSS) 6.15 [4-2-4] Portable Station—NDSS Link Data - Send 6.18 [4-3] DSS Console → Type → Dial (for NDSS) 11.2 [9-2] Network Data Transmission 11.3 [9-3] Network Operator (VoIP) 11.4 [9-4] NDSS Key Table PT Programming Manual References [511] Manager Assignment...

  • Page 270

    13.1.18 Private Network Features—Network ICD Group In addition to the Ring distribution method, Uniform Call Distribution (UCD) and Priority Hunting can also be selected. (® 9.1.2 ICD Group Features—Group Call Distribution) Telephone Company PBX-1 PBX-2 Group Private network ICD Group PBX-3 Group Virtual PS 1...

  • Page 271

    13.1.19 Private Network Features—PS Roaming by Network ICD Group 13.1.19 Private Network Features—PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network.

  • Page 272: Private Network Features—qsig

    13.1.20 PRIVATE NETWORK FEATURES—QSIG this case, the PS user can manually release Out of Range status by pressing the Talk key and confirming that a dial tone can be heard from the PBX. • If the status of a PS is set to Out of Range at all PBXs that it is registered to, the call will be redirected to the overflow destination of the ICD Group.

  • Page 273

    13.1.20 PRIVATE NETWORK FEATURES—QSIG Service Description & Reference Calling Line Identification Prevents the caller’s CLI being presented to the called party by the Restriction (CLIR) caller. ® 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Connected Line Prevents COLP being sent by the answered party.

  • Page 274

    13.1.21 Private Network Features—QSIG—CCBS (Completion of Calls to Busy Subscriber) [Enhanced Service Table] Service Description & Reference Network Direct Station Allows the extensions connected to up to seven other PBXs in a Selection (NDSS) network to be monitored, as well as the transferring of calls to those extensions with one touch.

  • Page 275: Private Network Features—qsig—cf (call Forwarding)

    13.1.22 Private Network Features—QSIG—CF (Call Forwarding) 13.1.22 Private Network Features—QSIG—CF (Call Forwarding) Description The PBX forwards the call to a destination extension in another PBX in the QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of CO line calls (® 6.1.6 FWD (Call Forwarding)).

  • Page 276

    13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Operating Manual References 1.3.30 FWD (Call Forwarding) 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/ Connected Line Identification Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) Description Calling Line Identification Presentation (CLIP) and Calling Name Identification Presentation (CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call.

  • Page 277

    13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) CNIP/CONP Name: The extension name sent to the QSIG network for CNIP/CONP can be assigned for each extension through system programming. Calling/Connected Line Identification Restriction (CLIR/COLR): It is possible for each extension to restrict the sending of its extension number to the QSIG network by pressing the CLIR button, COLR button, or entering the feature number.

  • Page 278: Private Network Features—qsig—ct (call Transfer)

    13.1.24 Private Network Features—QSIG—CT (Call Transfer) 13.1.24 Private Network Features—QSIG—CT (Call Transfer) Description The PBX transfers the call to a destination extension in another PBX in the QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.

  • Page 279: Private Network Features—qsig—enhanced Features

    13.1.25 Private Network Features—QSIG—Enhanced Features Operating Manual References 1.3.11 Call Transfer 13.1.25 Private Network Features—QSIG—Enhanced Features Description When PBXs are networked using ISDN or V-IPGW/IP-GW cards, the following enhanced features are available. When Calling an Extension in Another PBX and the Called Extension is Ringing Feature Description and Reference ®...

  • Page 280

    13.1.25 Private Network Features—QSIG—Enhanced Features When Receiving a Call from an Extension of Another PBX Feature Description and Reference Ring tone Incoming calls from extensions in other PBXs are handled as intercom calls in regards to ring tone settings. ® 15.1.2 Ring Tone Pattern Selection Call Waiting Incoming calls from extensions in other PBXs are handled as intercom calls in regards to Call Waiting settings.

  • Page 281

    13.1.26 Private Network Features—VoIP (Voice over Internet Protocol) Conditions • The KX-NCS3910, KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) is required for all PBXs in the network to use these features. Furthermore, all PBXs in the network must be KX-NCP or KX-TDE series with MPR Software Version 4.1000 or later.

  • Page 282

    13.1.26 Private Network Features—VoIP (Voice over Internet Protocol) [Example] Telephone Company TRG 1 PBX-1 PBX-2 Extn .1000 Extn .2000 Private IP IP-GW IP-GW Network Router Router Extn .1999 Extn .2999 TRG 2 Dials "2999". PBX-3 Extn .3000 IP-GW Router Extn .3999 Required Programming •...

  • Page 283: Gateway Groups

    13.1.26 Private Network Features—VoIP (Voice over Internet Protocol) Destination Leading No. IP Address 200.45.11.35 199.176.64.1 [Explanation] Calls are routed to the IP address of each V-IPGW/IP-GW card based on the leading number dialed. Gateway Groups It is possible to automatically reroute outgoing VoIP calls according to preassigned gateway groups. A gateway device can be assigned a gateway group number based on its IP Address.

  • Page 284

    13.1.26 Private Network Features—VoIP (Voice over Internet Protocol) Common Extension Numbering for Multiple PBXs Multiple PBXs in separate locations, connected in an IP network, can share a common block of extensions designated in a gateway group. PBX B in Office B 2) Extn.

  • Page 285

    13.1.26 Private Network Features—VoIP (Voice over Internet Protocol) Number to dial to call that extension using a public CO line: 9 (CO line access number) + 1-333-123-1011 [Quick Dialing Table] Quick Dialing No. Destination No. 91333123 If the call cannot be completed using the VoIP network, and the dialed leading number is found in the Quick Dialing Table, the call will be automatically rerouted to a CO line and as specified by the corresponding destination number.

  • Page 286

    The Routing to Operator setting in system programming must be disabled to use this feature. • To use this feature, all PBXs in the IP network have to be KX-NCP or KX-TDE series PBXs, version 3.0000 or later. Installation Manual References KX-NCP500/KX-NCP1000 3.4.1 Virtual Cards KX-TDE100/KX-TDE200 3.4.1 Virtual Cards 3.5.5 IP-GW4E Card (KX-TDA0484) 3.5.6 IP-GW16 Card (KX-TDA0490)

  • Page 287: Ps (portable Station)

    13.1.27 PS (Portable Station) Description A Panasonic portable station (PS) can be used in place of a proprietary telephone (PT), providing wireless access to PBX features and call handling. Cell Stations (CSs) allow PSs to receive reception within a designated area.

  • Page 288

    13.1.27 PS (Portable Station) [Example of Handover] CS-1 CS-2 CS-1 CS-2 Handover Moving Call is not disconnected Handover is not possible when the PS is: Not within range of another CS. Within range of another CS but that CS is busy. Screening a call via Live Call Screening (LCS) or recording a call via Two-way Record (®...

  • Page 289: Ps—co Status Display (kx-wt125/kx-wt126 Only)

    13.1.29 PS—Directory Feature Manual References 6.1.4 Flexible Numbering/Fixed Numbering 13.1.28 PS—CO Status Display (KX-WT125/KX-WT126 only) Description The status of CO lines selected through system programming can be displayed on the KX-WT125/ KX-WT126, even when the PS is idle. For information about PS settings and conditions, refer to the documentation for the KX-WT125/KX-WT126.

  • Page 290: Ps—feature Buttons, Ps—ring Group

    13.1.31 PS—Ring Group Directory Type Description Programming PBX Extension A system-wide list of extension names. Used to make Stored in the PBX. Dialing Directory a call to one of the stored extensions. PC Programming Manual References 6.1 [4-1-1] Wired Extension—Extension Settings—Main— Extension Name 6.10 [4-2-1] Portable Station—Extension Settings—Main—...

  • Page 291

    13.1.31 PS—Ring Group [Programming Example: PS Ring Group] PS Ring Group 1 PS Ring Group 2 PS Ring Group 3 Floating Extension No. Group Name Sales 1 Sales 2 Customer Service Incoming CO Line Caller ID Called Number Caller ID Information Display PS 1 PS 2...

  • Page 292

    13.1.31 PS—Ring Group Features PS Ring Group ICD Group Calls can be distributed to member extensions using different methods The CS is less likely to be busy; ringing all member PSs uses only one CS channel Members can log-in, log-out, and use Wrap-up time, ICD Group button Both PTs and PSs can belong to the same group Each member can belong to more than one group...

  • Page 293

    13.1.31 PS—Ring Group • PS ring groups do not have Log-in or Log-out features. There is no way for a PS to log-in to or log-out from a PS ring group. • A PS ring group may be assigned as a member of an ICD group, but the PS ring group cannot log-in to or log-out from an ICD group.

  • Page 294: Pt Programming

    13.1.32 PT Programming 21.1 Capacity of System Resources 13.1.32 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Authorized Description Example Type Programmer Personal Used by an extension user to...

  • Page 295

    13.1.32 PT Programming PC Programming Manual References 4.12 [2-7-1] Class of Service—COS Settings—Manager— Programming Mode Level 13.1 [11-1] Main—Password → System Password - PT Programming—Prog ** : User Level → System Password - PT Programming—Prog *# : Administrator Level → Manager Password - PT Programming—Prog *1 PT Programming Manual References 2.1 PT Programming...

  • Page 296

    13.1.32 PT Programming Feature Manual Document Version 2013-05...

  • Page 297: Features And Configurations—q

    Section 14 Features and Configurations—Q Document Version 2013-05 Feature Manual...

  • Page 298: Quick Dialing, Quick Setup

    14.1.2 Quick Setup 14.1 Q 14.1.1 Quick Dialing Description An extension user can make a call or access a feature easily. This is enabled by storing the number (extension number, telephone number, or feature number etc.) for Quick Dialing. Quick Dialing is convenient in situations such as the following: –...

  • Page 299

    For a list of the default flexible numbers, refer to the [Flexible Numbering Table (available while a dial tone is heard)] (® 6.1.4 Flexible Numbering/Fixed Numbering). Flexible KX-NCP500/ Determines the number from which default extension Numbering KX-NCP1000/ numbers begin. —Extension...

  • Page 300

    14.1.2 Quick Setup Item Parameter Description Set ICD groups as Yes/No Selecting Yes configures the settings of the ELCOT/ DIL destination for LCOT card and ICD groups as follows: • individual CO lines The floating extension number of each ICD group is assigned sequentially to the DIL destination of each port of the LCOT card.

  • Page 301: Features And Configurations—r

    Section 15 Features and Configurations—R Document Version 2013-05 Feature Manual...

  • Page 302: Redial, Last Number

    15.1.1 Redial, Last Number 15.1 R 15.1.1 Redial, Last Number Description Every extension automatically saves the last external telephone numbers and extension numbers dialed, allowing the same number to be dialed again. Through system programming, the outgoing call log can be set to log dialed extension numbers.

  • Page 303: Ring Tone Pattern Selection

    15.1.2 Ring Tone Pattern Selection → Automatic Redial—Repeat Counter → Automatic Redial—Redial Call Ring Duration → Automatic Redial—Analog CO Mute / Busy Detection Timer 4.9 [2-6-1] Numbering Plan—Main—Features— Redial 4.18 [2-9] System Options—Option 2 → Redial—Automatic Redial when No Answer (ISDN) →...

  • Page 304

    15.1.2 Ring Tone Pattern Selection 4.15 [2-8-1] Ring Tone Patterns—Call from CO • Incoming Doorphone Calls: each pattern plan can assign a ring tone pattern for each doorphone. 4.16 [2-8-2] Ring Tone Patterns—Call from Doorphone • Others: each pattern plan can assign a ring tone pattern for incoming intercom calls as well as ring tones assigned to certain features (e.g., timed reminder).

  • Page 305: Room Status Control

    15.1.3 Room Status Control 15.1.3 Room Status Control Description A proprietary telephone (PT) with a 6-line display designated as the hotel operator extension can be used to view and set the Check-in/Check-out/Cleaned-up (Ready or Not Ready) status of guest rooms associated with extensions.

  • Page 306

    15.1.3 Room Status Control [Example Use: Checked-in Mode] DSS button Room101 Rooms 101 and 103 are currently in Room102 checked-in status. Room103 Room104 Check-in button Room105 Check-out button Cleaned-up button When in Room Status Control mode, the hotel operator’s extension is treated as a busy extension, similar to when performing PT programming.

  • Page 307: Features And Configurations—s

    Section 16 Features and Configurations—S Document Version 2013-05 Feature Manual...

  • Page 308: Self Labeling (kx-nt366/kx-nt)

    16.1.1 Self Labeling (KX-NT366/KX-NT560) 16.1 S 16.1.1 Self Labeling (KX-NT366/KX-NT560) Description For KX-NT366: The KX-NT366 IP-PT features 12 flexible buttons, with an LCD screen next to the buttons. Each item can be named on the LCD screen through personal/system programming to reflect the function of its corresponding flexible button.

  • Page 309: Sip (session Initiation Protocol) Extension

    16.1.2 SIP (Session Initiation Protocol) Extension • It is not recommended to assign a System Alarm button when using this feature, because if an alarm occurs when the System Alarm button is not on the visible page, the alarm will not be noticed. PC Programming Manual References 6.5 [4-1-4] Wired Extension—Flexible Button—...

  • Page 310: Sip Refer Transfer

    When a SIP extension uses the Call Hold feature, the target call is put on Consultation Hold. [SIP Video Phone] • When making a SIP video phone call, call features such as Call Transfer are not available. Installation Manual References KX-NCP500/KX-NCP1000 3.4.1 Virtual Cards KX-TDE100/KX-TDE200 3.4.1 Virtual Cards KX-TDE600 3.4.1 Virtual Cards...

  • Page 311: Smdr (station Message Detail Recording)

    [Blind Transfer] • SIP extensions cannot use this feature. • This feature cannot be used when calling through DISA (® 4.1.8 DISA (Direct Inward System Access)). Installation Manual References KX-NCP500/KX-NCP1000 3.4.1 Virtual Cards KX-TDE100/KX-TDE200 3.4.1 Virtual Cards KX-TDE600 3.4.1 Virtual Cards Operating Manual References 1.3.11 Call Transfer—...

  • Page 312

    16.1.4 SMDR (Station Message Detail Recording) Log-in/Log-out information PBX error log (® 10.1.4 Local Alarm Information) Hospitality feature information (® 8.1.4 HOSPITALITY FEATURES) Printing Message information (® 13.1.13 Printing Message) Memory for SMDR: A specified number of records (data) can be remembered by the PBX. When memory is full, the oldest data is overwritten by new data.

  • Page 313

    16.1.4 SMDR (Station Message Detail Recording) 120 column text Date Time Dial Number Ring Duration Cost ACC Code (8 digits) (50) (8+3) (10) 01/02/02 10:03AM 1230 0001 123456789012345678901234567890 00:00'05 00560.00EUR 9876543210 01/02/02 10:07AM 1230 0001 <I>ABC COMPANY123456789012345 0'05 00:00'05 9876543210 (10) [Explanation] The following table explains the types of data logged by SMDR.

  • Page 314

    16.1.4 SMDR (Station Message Detail Recording) Number in Data Description the Pattern Dial Number [CO Line Call] Outgoing CO Line Call Shows the dialed telephone number. Digits shown are as follows: 0 through 9, P: Pause F: External Feature Access (EFA) signal =: Host PBX Access code (®...

  • Page 315

    16.1.4 SMDR (Station Message Detail Recording) Number in Data Description the Pattern CD (Condition Shows other call information using the following codes: Code) TR: Transfer FW: Call Forwarding (FWD) to CO line D0: Call using Direct Inward System Access (DISA) or TIE line service RM: Remote maintenance (modem) (®...

  • Page 316

    16.1.4 SMDR (Station Message Detail Recording) Item Description Caller’s identification Controls whether the caller’s identification number, name, number and name, or nothing is shown. If "none" is selected, <I> will not be shown. ® 13.1 [11-1] Main—SMDR Options— Option—Caller ID Number &...

  • Page 317

    16.1.4 SMDR (Station Message Detail Recording) Conditions [General] • SMDR Format The following SMDR format parameters can be set through system programming in order to match the paper size being used by the printer: Page Length: determines the number of lines per page. ®...

  • Page 318

    PBX's capacity, older records will be deleted. Also, when the application restarts or is reconnected, duplicated call records may be output. [Using SMDR with applications] • SMDR data can also be monitored by applications such as Panasonic CA Call Accounting. For more information, see your application's documentation. Installation Manual References KX-NCP500/KX-NCP1000 3.10.1 Connection of Peripherals...

  • Page 319

    16.1.5 SNMP (Simple Network Management Protocol) System Monitor PC Programming Manual References 4.5 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Dial—Analog CO Call Duration Start 4.12 [2-7-1] Class of Service—COS Settings—CO & SMDR— Outgoing CO Call Printout (SMDR) 8.2 [6-2] Hotel—Main—...

  • Page 320: Trap Implementation

    16.1.5 SNMP (Simple Network Management Protocol) System Monitor A bilateral transaction of information. Polling allows the manager to request information from the PBX. Request Manager Response – TRAP: An automatic relay of information from the PBX when a status change occurs or an alarm is detected. Sends Information Manager TRAP Implementation...

  • Page 321: Special Carrier Access Code

    16.1.6 Special Carrier Access Code Installation Manual References KX-NCP500/KX-NCP1000 5.1.5 Troubleshooting by Error Log KX-TDE100/KX-TDE200 5.1.5 Troubleshooting by Error Log KX-TDE600 5.1.5 Troubleshooting by Error Log PC Programming Manual References 13.4 [11-4-1] SNMP—System Setting 13.5 [11-4-2] SNMP—Manager Feature Manual References 10.1.4 Local Alarm Information...

  • Page 322: Speed Dialing, Personal

    16.1.7 Speed Dialing, Personal Feature Manual References 1.1.3 ARS (Automatic Route Selection) 21.1 Capacity of System Resources 16.1.7 Speed Dialing, Personal Description An extension user can make calls using abbreviated dialing for frequently dialed numbers which are stored in the extension’s Personal Speed Dialing. Personal Speed Dialing is also known as Station Speed Dialing.

  • Page 323: Speed Dialing, System

    16.1.8 Speed Dialing, System 16.1.8 Speed Dialing, System Description An extension user can make calls using abbreviated dialing for frequently dialed numbers which are stored in the PBX as System Speed Dialing numbers. Depending on system programming, the System Speed Dial items displayed on a display PT can be limited to items related to the extension’s tenant.

  • Page 324: Svm (simplified Voice Message)

    16.1.9 SVM (Simplified Voice Message) Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.63 Speed Dialing, System 1.4.1 Call Log, Incoming 1.4.3 Directories 3.1.2 Personal Programming 3.3 System Programming 16.1.9 SVM (Simplified Voice Message) Description This feature provides simple answering machine features for extensions. Features for an extension user with a message box: An extension user can record a personal greeting message to greet a caller and ask him to leave a voice message.

  • Page 325

    16.1.9 SVM (Simplified Voice Message) [Example] SVM Card 1 (ESVM4): Floating Extension No. 591 (default) Block A 2 CH Message Box for Message Box for Message Box for Message Box for Extn. 102 Extn. 210 Extn. 101 Extn. 103 Block B Message Box for Message Box for 2 CH...

  • Page 326

    16.1.9 SVM (Simplified Voice Message) When using a card/block for both the SVM feature and OGM feature, the first 64 messages in the card/block are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: SVM Use: Disabled SVM Use: Enabled SVM Use: Enabled...

  • Page 327: Message Notification, Direct Recording, Svm Log

    16.1.9 SVM (Simplified Voice Message) Greeting Message for Each Time Mode When a call is redirected to this feature, the caller hears the designated greeting message. In addition to the normal greeting message, an extension user can record a different greeting message for each time mode (day/lunch/break/night) (®...

  • Page 328

    16.1.9 SVM (Simplified Voice Message) Accessing the Message Box of Another Extension An extension user can access the message box of another extension by using the Walking COS feature to, for example, record a greeting message in a message box for an Incoming Call Distribution (ICD) Group as described below.

  • Page 329

    While a reorder tone is heard, it is possible to retry another call by pressing " ". Installation Manual References KX-NCP500/KX-NCP1000 3.3.1 IPCMPR Card 3.7.1 OPB3 Card (KX-NCP1190) 3.7.6 ESVM4 Card (KX-TDA0194) KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card...

  • Page 330: Syslog Record Management

    16.1.10 Syslog Record Management 3.9.5 ESVM4 Card (KX-TDA0194) PC Programming Manual References 2.5.4 Tool—Simplified Voice Message—Delete All Recording 2.5.5 Tool—Simplified Voice Message—Check Current Usage 3.5 [1-1] Slot—OPB3 Card Property— SVM Feature 3.44 [1-1] Slot—OPB3 Card Property— SVM Feature 4.5 [2-3] Timers & Counters—Miscellaneous →...

  • Page 331

    16.1.10 Syslog Record Management Feature Manual References 10.1.4 Local Alarm Information Document Version 2013-05 Feature Manual...

  • Page 332

    16.1.10 Syslog Record Management Feature Manual Document Version 2013-05...

  • Page 333: Features And Configurations—t

    Section 17 Features and Configurations—T Document Version 2013-05 Feature Manual...

  • Page 334: T1 Line Service

    17.1.1 T1 Line Service 17.1 T 17.1.1 T1 Line Service Description A T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps, and can be used as a public or private line. Voice is digitized by Pulse Code Modulation (PCM). Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five different channel types to provide connection at minimum expense.

  • Page 335: Tafas (trunk Answer From Any Station)

    17.1.2 TAFAS (Trunk Answer From Any Station) Feature Description (4) OPX Off Premise Extension A single line telephone (SLT) which is installed off site (OPX) can perform as if it were installed locally. The SLT makes and receives calls through the PBX. An extension number can be given to the OPX, and extension data such as Class of Service (COS) is also applied.

  • Page 336: Tenant Service

    17.1.3 Tenant Service Installation Manual References KX-NCP500/KX-NCP1000 3.10 Connection of Peripherals KX-TDE100/KX-TDE200 3.10 Connection of Peripherals KX-TDE600 3.12.1 Connection of Peripherals PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— TAFAS Answer 4.20 [2-11-1] Audio Gain—Paging/MOH → Paging—EPG (External Pager) (for KX-NCP series)/EPG 1 (External Pager 1) (for KX-TDE series) →...

  • Page 337: Tenant-to-tenant Call Block

    17.1.3 Tenant Service [Example of Tenant Configuration] Tenant 1 Tenant 2 Extn. User Extn. User Group 1 Group 5 Extn. User Extn. User Group 2 Group 6 Extn. User Group 3 Extn. User Group 4 Uses Time Table 1 Uses Time Table 2 System Management Each of the following system management items can be assigned to each tenant.

  • Page 338

    17.1.3 Tenant Service [Programming Example: Internal Call Block] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 Block Block COS 3 COS 4 Block Block COS 5 Block Block Block Block COS 6 Block...

  • Page 339

    17.1.3 Tenant Service accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access. [Programming Example: External Call Block] Trunk Trunk Trunk Trunk Trunk Trunk Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 COS 1...

  • Page 340

    17.1.3 Tenant Service – Tenant 2: Entries 51 to 100 – Tenant 3: Entries 101 to 150 – Tenant 20: Entries 951 to 1000 If "Same as System Setting" is selected, then all 1000 entries in the table will be applied to that tenant’s outgoing calls.

  • Page 341: Timed Reminder

    17.1.4 Timed Reminder [006] Operator Assignment [320] ARS Mode [711] Music on Hold Feature Manual References 1.1.3 ARS (Automatic Route Selection) 21.1 Capacity of System Resources 17.1.4 Timed Reminder Description An extension can be preset to ring at a certain time, to act as a wake-up call or reminder. This feature can be programmed to activate only once, or daily.

  • Page 342: Time Service

    17.1.5 Time Service Operating Manual References 1.3.66 Timed Reminder 1.3.73 Wake-up Call 17.1.5 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually.

  • Page 343

    17.1.5 Time Service [Time Table Example] Time Table No. (Tenant No.) Time Schedule … … Day 1 start 08:00 11:00 08:00 08:00 … Lunch start 12:00 NONE 16:00 12:00 … Day 2 start 13:00 NONE NONE NONE … Break 1 start NONE NONE NONE...

  • Page 344

    17.1.5 Time Service <DID/DDI Table> Location DID/DDI No. Tenant DID/DDI Destination (Time Table) Lunch Break Night 123-4567 (VPS) (VPS) 123-2468 (VPS) (VPS) <DIL Table> Trunk No. Tenant (Time Table) No. DIL Destination Lunch Break Night (VPS) (VPS) (VPS) (VPS) Explanation: If a trunk call with a DID number (123-4567) is received at 20:00;...

  • Page 345

    17.1.5 Time Service Note Any extension user (except extension users allowed to change the mode) can only check the current status on the display by pressing the Time Service button. Conditions • PT programming can set the Start and/or End time of the following: –...

  • Page 346: Trs (toll Restriction)

    17.1.6 TRS (Toll Restriction) Feature Manual References 3.1.23 COS (Class of Service) 6.1.3 Flexible Buttons 17.1.3 Tenant Service 17.1.6 TRS (Toll Restriction) 21.1 Capacity of System Resources Operating Manual References 1.3.67 Time Service 2.1.6 Time Service Mode Control 17.1.6 TRS (Toll Restriction) Description Toll Restriction (TRS) can prohibit extension users from making certain CO line calls, based on the Class of Service (COS) assigned to them.

  • Page 347: Denied Code Tables

    17.1.6 TRS (Toll Restriction) [Flowchart] An extension user tries to make a CO line call. Was the number dialed using System Speed Dialing? Is TRS Override by System Speed Dialing enabled? Checks the TRS level of Checks the TRS level of the extension's COS in the extension's COS for the current time mode.

  • Page 348: Exception Code Tables, Trs Override By System Speed Dialing

    17.1.6 TRS (Toll Restriction) Exception Code Tables Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry found in the applicable Exception Code Table, the call is permitted.

  • Page 349

    17.1.6 TRS (Toll Restriction) Restricted Allowed Level 3 • • International Calls Boss’s Cellular Phone (Secretary) • • Cellular Phone Calls Long Distance Calls • Local Calls Level 4 • • International Calls Local Calls (Operator) • Cellular Phone Calls •...

  • Page 350

    17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Table for Level 2 Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5...

  • Page 351

    17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 2 Leading number to deny 011xx Leading number for international calls country to be allowed Level 3 1123755 Leading number to deny 1123755xx Number for cellular cellular phone calls phones to be allowed Level 4 Leading number to deny...

  • Page 352

    17.1.6 TRS (Toll Restriction) If ARS is applied to a dialed number, TRS will check the user-dialed number, not the modified number produced by ARS. You do not need to program ARS-modified numbers in any of the TRS Tables. Additionally, when using ARS, TRS will ignore the Host PBX Access code or Special Carrier Access code. •...

  • Page 353

    17.1.6 TRS (Toll Restriction) Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.17 CO Line Access 3.1.23 COS (Class of Service) 16.1.8 Speed Dialing, System 17.1.5 Time Service 21.1 Capacity of System Resources Document Version 2013-05 Feature Manual...

  • Page 354

    17.1.6 TRS (Toll Restriction) Feature Manual Document Version 2013-05...

  • Page 355: Features And Configurations—u

    Section 18 Features and Configurations—U Document Version 2013-05 Feature Manual...

  • Page 356: Upgrading The Software

    Cell Station (CS) software data Flash ROM on the CS Conditions • The software version of the MPR card can be confirmed through system programming. Installation Manual References KX-NCP500/KX-NCP1000 3.3.1 IPCMPR Card KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card KX-TDE600 3.3.1 IPCEMPR Card PC Programming Manual References 3.2 [1-1] Slot—Summary...

  • Page 357: Features And Configurations—v

    Section 19 Features and Configurations—V Document Version 2013-05 Feature Manual...

  • Page 358: Verification Code Entry

    19.1.1 Verification Code Entry 19.1 V 19.1.1 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the Toll Restriction (TRS) level (® 17.1.6 TRS (Toll Restriction)) or to identify the call for accounting and billing purposes.

  • Page 359: Virtual Ps

    19.1.2 Virtual PS ® [123] Verification Code COS Number ® 8.3 [6-3] Verification Code— Itemized Billing Code for ARS PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous— Extension PIN—Lock Counter 4.9 [2-6-1] Numbering Plan—Main—Features— User Remote Operation / Walking COS / Verification Code 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...

  • Page 360

    19.1.2 Virtual PS [Example] Telephone Company Outside Caller TIE Line Network PBX-1 PBX-2 TIE Line Dials "201" Virtual PS 1 Virtual PS 2 Extn. 201 Extn. 202 Fwd to outside Fwd to destination destination at other PBX The following features can be accessed using this method: Feature Description &...

  • Page 361: Voice Mail (vm) Group

    A group of SLT ports which use the Voice Mail DTMF Integration features. VM (DTMF) Group A maximum of 2 (for KX-NCP500/KX-NCP1000/ KX-TDE100/KX-TDE200) or 8 (for KX-TDE600) groups can be assigned. A group of DPT ports which use the Voice Mail DPT (Digital) Integration features.

  • Page 362

    19.1.3 Voice Mail (VM) Group [Example] VM (DPT) Group VM (DTMF) Group Floating extn. no. 500 (default) Floating extn. no. 200 Extn.101 Extn.102 Extn.103 Extn.104 Extn.201 Extn.202 Extn.203 Extn.204 Port Port Port Port Port Port Port Port Port Port (DPT [Digital] Integration) (DTMF Integration) VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX.

  • Page 363

    19.1.3 Voice Mail (VM) Group [Programming Example of VM (DTMF) Group] Extension No. of Floating VM (DTMF) Group Service Port Connected to Extension VPS Port Name Mode Group No. Company C Company D ® 5.22 [3-8-2] VM(DTMF) Group—Group Settings [Programming Example of VM (DPT) Group] VM (DPT) Group No.

  • Page 364: Voice Mail Dpt (digital) Integration

    19.1.4 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.

  • Page 365

    19.1.4 Voice Mail DPT (Digital) Integration Transfer Recall to a Mailbox of the VPS If a call is transferred to an extension via the Automated Attendant (AA) service of the VPS and the call is not answered within a preprogrammed Transfer Recall time, the PBX sends the mailbox number of the transfer destination extension to the VPS.

  • Page 366

    19.1.4 Voice Mail DPT (Digital) Integration [Example] For DIL Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DIL Programming Example] DIL Destination VM Trunk Group Port No. Tenant No. (CO Line No.) Lunch Break Night...

  • Page 367

    19.1.4 Voice Mail DPT (Digital) Integration [Example] For DID Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DID Programming Example] DID Destination VM Trunk Location Tenant DID No. DID Name Group No. Day Lunch Break Night 0001 123-4567...

  • Page 368

    19.1.4 Voice Mail DPT (Digital) Integration Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number. CO Line Call CO Line Call 123-4567 123-2468 Sends the following information: · VM Trunk Group: 1 ·...

  • Page 369: Live Call Screening (lcs)

    19.1.4 Voice Mail DPT (Digital) Integration PT/PS/SLT extensions can also be programmed to automatically record conversations. When a conversation is recorded, it is saved in the mailbox specified in "Programmed Mailbox No.". If multiple VPSs are connected to the PBX, you can select which VPS to record calls to for each extension through system programming.

  • Page 370

    19.1.4 Voice Mail DPT (Digital) Integration • If two-way recording is started by pressing a Two-way Record/Two-way Transfer button on a PT or is started through automatic two-way recording, the extension cannot cancel recording through Communication Assistant (CA). [VM Transfer Button] •...

  • Page 371: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ¯...

  • Page 372

    19.1.5 Voice Mail DTMF Integration [Available Features for Follow on ID] FWD to a Mailbox Intercept Routing to a Mailbox Call Transfer to a Mailbox Listening to a Message in a Mailbox Automated Attendant (AA) Service Mode The VPS greets and guides the caller to the desired extension directly without operator assistance. VM ®...

  • Page 373

    19.1.5 Voice Mail DTMF Integration Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command (Default) Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None...

  • Page 374

    19.1.5 Voice Mail DTMF Integration [Example of a) & b)] CO Line Call Sent "#6" + "102". mailbox number Switching to VM command FWD, Intercept Transfer VPS (In AA service mode) Operator VM Port 1 VM Port 2 Extn. 102 VM (DTMF) Group VM Port X...

  • Page 375

    19.1.5 Voice Mail DTMF Integration [Example] CO Line Call Sent "#6" + "103". mailbox number Switching to VM command Transfer with VM Transfer button + extension number (103) Extension VPS (In AA service mode) (Operator) VM Port 1 VM Port 2 VM (DTMF) Group VM Port 3...

  • Page 376

    19.1.5 Voice Mail DTMF Integration [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).

  • Page 377

    VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish…". The caller dials the extension number (extn. Transfer 102).

  • Page 378

    19.1.5 Voice Mail DTMF Integration PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous— Voice Mail (Caller from VM to CO)—On-hook Wait Time 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox No. 5.21 [3-8-1] VM(DTMF) Group—System Settings 5.22 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...

  • Page 379: Features And Configurations—w

    Section 20 Features and Configurations—W Document Version 2013-05 Feature Manual...

  • Page 380: Walking Cos

    20.1.1 Walking COS 20.1 W 20.1.1 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (® 5.1.6 Extension PIN (Personal Identification Number)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service.

  • Page 381: Walking Extension

    20.1.2 Walking Extension Feature Manual References 3.1.23 COS (Class of Service) 4.1.8 DISA (Direct Inward System Access) Operating Manual References 1.3.74 Walking COS 20.1.2 Walking Extension Description It is possible for an extension user to trade extension settings with another extension. When Walking Extension is executed, all extension settings (extension number, Class of Service (COS), One-touch Dialing memory, etc.) of the "old"...

  • Page 382: Walking Extension, Enhanced, Service-out Mode

    20.1.3 Walking Extension, Enhanced Operating Manual References 1.3.75 Walking Extension 20.1.3 Walking Extension, Enhanced Description It is possible to use the Walking Extension feature with extensions in Service-in (functions normally) and Service-out (cannot make CO line calls or receive calls) modes, allowing extensions and locations (i.e., telephones) to be utilized more efficiently.

  • Page 383: Whisper Ohca, Virtual Locations

    20.1.4 Whisper OHCA Virtual Locations Instead of assigning all extensions to telephones, it is possible to store unused extensions (i.e., Service-out mode) on a preinstalled extension card (i.e., settings are made but no physical location is utilized). When the extension needs to be used, the extension can switch locations and service status with an extension on a physical location (i.e., a location with a telephone).

  • Page 384: Wireless Xdp Parallel Mode

    20.1.5 Wireless XDP Parallel Mode Conditions • Class of Service (COS) programming determines which extensions can use this feature. • This feature is available when the calling and called extension use one of the following telephones: – KX-DT300 series – KX-T7600 series –...

  • Page 385

    20.1.5 Wireless XDP Parallel Mode [Example of Wireless XDP Parallel Mode, XDP Parallel Mode] Cell Station CSIF Card DHLC Card Extension Card Wireless Phone Wired Telephone (or any SLT) (APT, DPT, SLT) Wireless XDP XDP Parallel Mode Parallel Mode Extn. 102 Extn.

  • Page 386

    20.1.5 Wireless XDP Parallel Mode – Calling Line Identification Presentation (CLIP) Number and CLIP Number Selection (® 3.1.16 CLIP (Calling Line Identification Presentation)) – Calling Line Identification Restriction (CLIR) and Connected Line Identification Restriction (COLR) Settings (® 3.1.16 CLIP (Calling Line Identification Presentation)) –...

  • Page 387

    20.1.5 Wireless XDP Parallel Mode Operating Manual References 1.3.78 Wireless XDP Parallel Mode Document Version 2013-05 Feature Manual...

  • Page 388

    20.1.5 Wireless XDP Parallel Mode Feature Manual Document Version 2013-05...

  • Page 389

    Section 21 Appendix Document Version 2013-05 Feature Manual...

  • Page 390: Capacity Of System Resources

    21.1 Capacity of System Resources 21.1 Capacity of System Resources System Capacity Item KX-NCP500/KX-NCP1000/ KX-TDE600 KX-TDE100/KX-TDE200 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference 3–8 parties per conference Each shelf: 3–8 parties per...

  • Page 391

    21.1 Capacity of System Resources Dialing Capacity Item KX-NCP500/KX-NCP1000/ KX-TDE600 KX-TDE100/KX-TDE200 Emergency Call 32 digits, 10 entries Hot Line 32 digits Personal Speed Dialing 32 digits, 100 entries/extn. Quick Dialing 8 digits, 4080 entries Redial 32 digits System Speed Dialing 32 digits, 1000 entries/tenant One-touch Dialing—PT/DSS...

  • Page 392

    Itemized Billing Code 10 digits Authorization Code for Tenant 16 digits Authorization Code for Trunk Group 10 digits Call Log and Message Waiting Capacity Item KX-NCP500/ KX-TDE100/ KX-TDE600 KX-NCP1000 KX-TDE200 Outgoing Call Log—PT 100 records/extn. 100 records/extn. 100 records/extn. 840 records/system...

  • Page 393

    TIE Line Routing and Modification Table 32 entries Leading Number 3 digits PBX Code 7 digits NDSS: Monitored PBXs NDSS: Registered Extensions for Monitor Capacity Item KX-NCP500 KX-NCP1000 KX-TDE100 KX-TDE200/KX-TDE600 PC Console PC Phone Password Item Capacity System Password for Installer 4 –...

  • Page 394

    21.1 Capacity of System Resources Programmer Code Item Capacity Installer Level Programmer Code 4 – 16 characters Administrator Level Programmer Code 4 – 16 characters User Level Programmer Code 0 – 16 characters Feature Manual Document Version 2013-05...

  • Page 395: Tones/ring Tones

    21.2 Tones/Ring Tones 21.2 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 DND Tone...

  • Page 396

    21.2 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double Feature Manual Document Version 2013-05...

  • Page 397

    21.3 Supported Management Information Base (MIB) Table 21.3 Supported Management Information Base (MIB) Table System Group (1.3.6.1.2.1.1) Object ID Item Description sysDescr Information of Hardware type and Software version of the Device. sysObjectID Object identifier of this product. sysUpTime Elapsed time since the system was restarted. sysContact Device Administrator.

  • Page 398

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description 2.1.16 ifOutOctets The number of Octets transmitted. 2.1.17 ifOutUcastPkts The number of Unicast Packets which are received from upper protocol. 2.1.18 ifOutNUcastPkts The number of Non Unicast Packets which are received from upper protocol.

  • Page 399

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description ipAddrTable (NA) Management Table of addressing information relevant to this entity’s IP addresses. 20.1 IpAddrEntry (NA) Components of ipAddrTable. 20.1.1 IpAdEntAddr IP Address. 20.1.2 IpAdEntIfindex Index value of the Interface which is assigned to IP address.

  • Page 400

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description tcpAttemptFails The total number of connections error. tcpEstabResets The total number of resets. tcpInSegs The total number of segments received. tcpOutSegs The total number of segments sent. tcpRetransSegs The total number of segments retransmitted. tcpInErrs The total number of segments received in error.

  • Page 401

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description snmpOutNoSuchNames The total number of sent SNMP messages which returned an error of "NoSuchName". snmpOutGenErrs The total number of sent SNMP messages which returned an error of "GenErr". snmpOutGetResponses The total number of GetResponse sent.

  • Page 402: Revision History

    21.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx 21.4 Revision History 21.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx Changed Contents • 14.1.2 Quick Setup • 19.1.4 Voice Mail DPT (Digital) Integration 21.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx New Contents •...

  • Page 403

    21.4.3 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.1xxx 21.4.3 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.1xxx New Contents • 3.1.11 Call Transfer Transfer to Busy Extension using Queuing (Camp-on Transfer) • 3.1.20 Conference Group Call • 6.1.6 FWD (Call Forwarding) Parallel Ringing When Forwarding to CO Line •...

  • Page 404

    21.4.5 KX-NCP500/KX-NCP1000 PBMPR Software File Version 5.0xxx 21.4.4 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.2xxx New Contents • 13.1.28 PS—CO Status Display (KX-WT125/KX-WT126 only) Changed Contents • 3.1.6 Call Log, Incoming Log settings for calls not answered by the called extension •...

  • Page 405

    21.4.7 KX-NCP500/KX-NCP1000 PBMPR Software File Version 7.xxxx • 17.1.3 Tenant Service Method for assigning ARS to tenants • 19.1.4 Voice Mail DPT (Digital) Integration PBX can send mailbox number of ICD Group when an overflow call is sent to the VPS •...

  • Page 406

    21.4.9 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.01xx • 9.1.15 IP-PT (IP Proprietary Telephone) • 13.1.8 Peer-to-Peer Connection • 13.1.31 PS—Ring Group • 15.1.1 Redial, Last Number • 16.1.1 Self Labeling (KX-NT366/KX-NT560) • 16.1.8 Speed Dialing, System • 17.1.3 Tenant Service 21.4.8 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.0xxx New Contents...

  • Page 407

    21.4.10 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx • 6.1.4 Flexible Numbering/Fixed Numbering KX-HGT100 Feature Numbers • 13.1.2 Paralleled Telephone Bluetooth compatibility • 16.1.2 SIP (Session Initiation Protocol) Extension KX-HGT100 compatibility 21.4.10 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx New Contents • 3.1.1 CA (Communication Assistant) •...

  • Page 408

    21.4.11 KX-TDE100/KX-TDE200 PMMPR Software File Version 4.1xxx • 14.1.2 Quick Setup Updated for the latest software version • 15.1.3 Room Status Control • 16.1.2 SIP (Session Initiation Protocol) Extension • 16.1.9 SVM (Simplified Voice Message) • 21.1 Capacity of System Resources •...

  • Page 409

    21.4.13 KX-TDE100/KX-TDE200 PMMPR Software File Version 5.0xxx 21.4.12 KX-TDE100/KX-TDE200 PMMPR Software File Version 4.2xxx New Contents • 13.1.28 PS—CO Status Display (KX-WT125/KX-WT126 only) Changed Contents • 3.1.6 Call Log, Incoming Log settings for calls not answered by the called extension •...

  • Page 410

    21.4.15 KX-TDE100/KX-TDE200 PMMPR Software File Version 7.xxxx • 17.1.3 Tenant Service Method for assigning ARS to tenants • 19.1.4 Voice Mail DPT (Digital) Integration PBX can send mailbox number of ICD Group when an overflow call is sent to the VPS •...

  • Page 411: Kx-tde600 Pgmpr Software File Version 3.0xxx

    21.4.16 KX-TDE600 PGMPR Software File Version 3.0xxx • 9.1.15 IP-PT (IP Proprietary Telephone) • 13.1.8 Peer-to-Peer Connection • 13.1.31 PS—Ring Group • 15.1.1 Redial, Last Number • 16.1.1 Self Labeling (KX-NT366/KX-NT560) • 16.1.8 Speed Dialing, System • 17.1.3 Tenant Service 21.4.16 KX-TDE600 PGMPR Software File Version 3.0xxx New Contents •...

  • Page 412: Kx-tde600 Pgmpr Software File Version 4.1xxx, Kx-tde600 Pgmpr Software File Version 4.2xxx

    21.4.18 KX-TDE600 PGMPR Software File Version 4.2xxx • 14.1.2 Quick Setup Updated for the latest software version • 16.1.2 SIP (Session Initiation Protocol) Extension • 16.1.9 SVM (Simplified Voice Message) • 21.1 Capacity of System Resources • 21.2 Tones/Ring Tones Tone (for Music on Hold) deleted 21.4.17 KX-TDE600 PGMPR Software File Version 4.1xxx New Contents...

  • Page 413: Kx-tde600 Pgmpr Software File Version 5.0xxx

    21.4.19 KX-TDE600 PGMPR Software File Version 5.0xxx Changed Contents • 3.1.6 Call Log, Incoming Log settings for calls not answered by the called extension • 16.1.2 SIP (Session Initiation Protocol) Extension Added support for SIP video phone calls 21.4.19 KX-TDE600 PGMPR Software File Version 5.0xxx New Contents •...

  • Page 414: Kx-tde600 Pgmpr Software File Version 6.0xxx, Kx-tde600 Pgmpr Software File Version 7.xxxx

    21.4.21 KX-TDE600 PGMPR Software File Version 7.xxxx 21.4.20 KX-TDE600 PGMPR Software File Version 6.0xxx New Contents • 3.1.4 Caller Information before Executive Busy Override or Call Monitor Changed Contents • 3.1.9 Call Pickup Caller Information Display before Call Pickup • 9.1.5 ICD Group Features—Overflow 21.4.21 KX-TDE600 PGMPR Software File Version 7.xxxx Changed Contents...

  • Page 415

    Index Document Version 2013-05 Feature Manual...

  • Page 416: Table Of Contents

    Index Call Pickup Call Pickup Group 49, 50, 136 AA ® Automated Attendant 87, 372 Call Pickup, Directed Absent Message Call Splitting Account Code Entry Call Transfer Alarm Information, Local Call Transfer with Announcement Alternate Calling—Ring/Voice Call Transfer without Announcement Alternate Receiving/Calling Mode (Ring/Voice) Call Transfer—QSIG (CT—QSIG) Override...

  • Page 417: Table Of Contents

    Index Computer Telephony Integration (CTI) DND Override Conference DND, Paging 97, 215 Conference Group Do Not Disturb (DND) Conference Group Call Door Open Confirmation Tone Doorphone Call Connected Line Identification Presentation (COLP) Connected Line Identification Presentation (COLP)—QSIG EFA ® External Feature Access Connected Line Identification Restriction (COLR) Electronic Station Lockout ®...

  • Page 418: Table Of Contents

    Index Group, Incoming Call Distribution Line Preference Override Group, Paging 137, 214 Line Preference—Incoming Group, PS Ring 138, 290 Line Preference—Outgoing Group, Trunk Live Call Screening (LCS) Group, Voice Mail (VM) 138, 361 Local Alarm Information Lock, Display 44, 322, 329 Lock, Extension Dial Lock, Extension PIN Handover...

  • Page 419: Table Of Contents

    Index Password Security Remote Programming Pause Insertion Remote Station Lock Control ® Remote Extension Dial PC Console/PC Phone Lock PC Programming Remote Wake-up Call PDN ® Primary Directory Number Revision History Peer-to-Peer Connection Ring Personal Identification Number (PIN), Extension Ring Tone Pattern Selection Personal Identification Number (PIN), Verification Ringing Line Preference Code...

  • Page 420: Table Of Contents

    Index Tone, Call Waiting Tone, Confirmation Tone, Dial Tones/Ring Tones Transfer Recall Transfer, Call Transfer, One-touch Transfer, SIP Refer TRAP Implementation TRS ® Toll Restriction TRS Level TRS Override by System Speed Dialing Trunk Answer From Any Station (TAFAS) Trunk Group Trunk Group Access Two-way Recording into the VPS UCD ®...

  • Page 421

    Notes Document Version 2013-05 Feature Manual...

  • Page 422

    One Panasonic Way, Secaucus, New Jersey 0709 http:/www.panasonic-america.com Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction is prohibited without the written consent of Panasonic-America.com. © Panasonic System Networks Co., Ltd. 2010...

This manual also for:

Kx-ncp1000, Kx-tde100, Kx-tde600, Kx-tde200

Comments to this Manuals

Symbols: 0
Latest comments: