Panasonic KX-NCP500 Feature Manual page 376

19.1.5 Voice Mail DTMF Integration
[Example]
Pressing the
MESSAGE
button
Extn. 102
4.
AA Service
If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called
destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the
extension without listening to the system tones (e.g., ringback tone).
Assign the DTMF status signal to suit the VPS settings.
[DTMF Status Signals and Conditions]
Status
RBT (ringback tone)
BT (busy tone)
ROT (reorder tone)
DND (DND tone)
Answer
FWD VM RBT (FWD to
Voice Mail ringback
tone)
FWD VM BT (FWD to
Voice Mail busy tone)
FWD EXT RBT (FWD to
extension ringback
tone)
Confirm (confirmation
tone)
Disconnect
5.21 [3-8-1] VM(DTMF) Group—System Settings
→
VM DTMF Status Signal—Ringback Tone
→
VM DTMF Status Signal—Busy Tone
→
VM DTMF Status Signal—Reorder Tone
→
VM DTMF Status Signal—DND Tone
376 Feature Manual
PBX
Sent "#6" + " ", "102".
VPS (In AA
service mode)
Mailbox for
Extn. 102
The PBX is ringing the corresponding extension.
The called extension is busy.
The dialed number is invalid.
The called extension has set DND. (® 4.1.10 DND
(Do Not Disturb))
The called extension has answered the call.
The called extension has set FWD to VPS and the
PBX is calling another port of the VPS.
The called extension has set FWD to VPS and all
ports of the VPS are busy.
The PBX is calling an extension other than the one
dialed. FWD or Idle Extension Hunting (® 9.1.9 Idle
Extension Hunting) may be assigned by the called
extension.
The PBX receives confirmation that the feature has
been successfully set or canceled (e.g., Message
Waiting) on the extension.
The caller has hung up.
Listening message
command, mailbox number
Switching to VM command
Condition Default Command
1
2
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9
#9
Document Version 2013-05