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User Manual

Pure IP-PBX
KX-NCP500
Model No.
KX-NCP1000
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0000 or later

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   Summary of Contents for Panasonic KX-NCP500

  • Page 1: User Manual

    User Manual Pure IP-PBX KX-NCP500 Model No. KX-NCP1000 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0000 or later...

  • Page 2

    This PBX supports IP communication using You can install a software-based telephone a variety of IP telephones, such as the KX-NT300 (Panasonic IP Softphone) on your PC to make series with Self Labelling and/or Bluetooth and receive calls using Internet Protocol (IP)

  • Page 3

    Easy Operation Built-in Simplified Voice Message If you are using a certain Panasonic telephone You can set incoming calls to be redirected that is equipped with a Navigator Key/Jog Dial to your message box to let callers leave voice and a display, it helps you to access the desired messages when you are unable to answer feature easily.

  • Page 4

    Call Centre CA Call Accounting Server and Web Client This PBX offers a built-in Call Centre feature This application can calculate call cost estimates called Incoming Call Distribution (ICD) Group. and track call activity for calls that are made Incoming calls to an ICD Group can be queued through the PBX.

  • Page 7

    SAVE THESE INSTRUCTIONS...

  • Page 8

    SAVE THESE INSTRUCTIONS...

  • Page 18

    REDIAL...

  • Page 19

    (Level increases) Left Right (Level increases) (anti-clockwise) (clockwise) Left Right ENTER Level decreases Level increases Down Down (Level decreases) (Level decreases)

  • Page 20

    (CO) outside line group no. desired no. account code outside extension no. phone no. phone no. dial key HOLD...

  • Page 21

    SP-PHONE...

  • Page 22

    PAUSE AUTO DIAL STORE MESSAGE REDIAL...

  • Page 23

    INTERCOM INT’ MONITOR AUTO ANS MUTE...

  • Page 24

    TRANSFER HOLD FLASH/ CONF RECALL...

  • Page 25

    VOICE CALL MUTE FWD/DND ANSWER PROGRAM PROG.

  • Page 26

    RELEASE MODE (PF) SELECT SHIFT...

  • Page 29

    Calling Another Extension Feature title To call an extension (Intercom Call) PT/SLT/PS/SIP Extn. PT and SLT Operation steps extension no. The description of the icons are explained on (DSS) "Icon Descriptions". Dial extension number Talk. Off-hook. or press DSS. The DSS button light shows the current status as follows: Off: The extension is idle.

  • Page 30

    Private ITSP IP Network Network Telephone Company Router Remote PC (e.g., ADSL Modem) Pure IP-PBX IP-PT IP Softphone, CA Client PC Fax Machine SIP Extension DSS Console Printer IP-CS Wireless Phone DSS Console External Sensor/ CTI Server External Relay Device ISDN Telephone KX-T7636/ KX-T7633...

  • Page 31

    PT/SLT/PS/SIP Extn. PT and SLT extension no. (DSS) (SDN) Off-hook. Dial extension number, Talk. or press DSS or SDN.

  • Page 32

    PT/SLT/PS/SIP Extn. Enter 9 or 0. Off-hook. PT/SLT/PS /SIP Extn. (L-CO) outside phone no. Off-hook. Press L-CO or Dial outside phone Talk. enter automatic number. line access number. PT/SLT/PS/SIP Extn. PT and SLT (G-CO) outside phone no. outside line group no. Off-hook.

  • Page 33

    PT/PS PT and outside phone no. (S-CO) Off-hook. Press S-CO. Talk. Dial outside phone number. PT/SLT/PS /SIP Extn. extension no. private phone no. Talk. Off-hook. Dial extension number or enter 7 and then dial private phone number.

  • Page 34

    PT and SLT PT/PS (NDSS) Off-hook. Press NDSS. Talk. PT/SLT/PS /SIP Extn. (Account) account code D.Tone Press Account or Enter account code Enter #. Off-hook. enter (max. 10 digits). outside phone no. Dial outside phone number. Seize outside line before entering outside phone number.

  • Page 36

    PT/PS (One-touch Dialling) Off-hook. Press One-touch Dialling.

  • Page 37

    PT/SLT/SIP Extn. personal speed desired dialling no. phone no. C.Tone Enter personal speed Enter desired Off-hook. Enter On-hook. dialling number phone number Enter #. (2 digits). (max. 32 digits). Enter outside line access number before outside phone number. PT/SLT/SIP Extn. AUTO DIAL personal speed STORE...

  • Page 38

    PT/SLT/PS desired phone no. C.Tone Off-hook. Enter 740. Enter 2. Enter desired Enter #. On-hook. phone number (max. 32 digits). Enter outside line access number before outside phone number. PT/SLT/PS Cancel C.Tone On-hook. Enter 740. Enter 1 to set Off-hook. or 0 to cancel.

  • Page 39

    PT/SLT/PS/SIP Extn. PT and SLT quick dialling no. Off-hook. Dial quick dialling number (max. 8 digits).

  • Page 40

    PT/SLT/PS/SIP Extn. REDIAL Press REDIAL or enter #. Off-hook.

  • Page 41

    PT/SLT/PS While hearing a busy tone C.Tone Enter 6. On-hook. PT/SLT/PS While hearing a callback ringing R.B.Tone Off-hook. Talk.

  • Page 42

    PT/SLT/PS While hearing a callback ringing outside phone no. Off-hook. Talk. Dial outside phone number. PT/SLT/PS C.Tone Off-hook. Enter On-hook. PT/SLT/PS While hearing a busy tone C.Tone On-hook. Enter 6.

  • Page 43

    PT/SLT/PS Off-hook. PT/SLT/PS C.Tone Off-hook. Enter On-hook. PT/SLT/PS While hearing a busy tone Enter 1.

  • Page 44

    PT/SLT/PS When the called extension is busy or does not answer MESSAGE C.Tone On-hook. Press MESSAGE or enter 4. PT/SLT/PS/SIP Extn. PT and SLT Leave desired extension no. C.Tone Cancel Enter Enter 1 to leave Enter desired Off-hook. On-hook. or 0 to cancel. extension number.

  • Page 45

    PT/SLT/PS/SIP Extn. MESSAGE Talk. Press MESSAGE or enter 70 and then 2. Off-hook. PT/SLT/PS/SIP Extn. your extension no. C.Tone Off-hook. Enter Enter 0. Dial your On-hook. extension number.

  • Page 46

    PT/SLT/PS Party joining the call extension no. (PDN) B. Tone C.Tone Off-hook. Enter 3. Talk. (SDN) Dial extension number, PDN, or SDN. A three-party conversation is now established. Parties in the conversation During a conversation C.Tone Talk. PT/PS Party joining the call (CO) B.

  • Page 47

    PT/PS During a conversation To continue TRANSFER Talk to the Press TRANSFER. other party.

  • Page 48

    PT/SLT/PS (DSS) (PDN) Monitoring starts B.Tone C.Tone (SDN) Off-hook. Enter 5. extension no. Press red DSS, PDN, or SDN, or dial extension number. PT/SLT/PS extension no. DND Tone R.B.Tone Off-hook. Dial extension Enter 1. Talk. number.

  • Page 49

    PT/PS (If all required digits are stored.) (ISDN Service) outside line (Requires to dial service code additional digits.) (ISDN Service) (ISDN Service) Off-hook. Seize outside line. Press ISDN service. Or press ISDN service and then enter service code and then press ISDN service again. On-hook.

  • Page 50

    Ring Ring Hello PT/SLT/PS After dialling C.Tone Enter Talk.

  • Page 51

    PIN: Personal Identification Number PT/SLT/PS your desired extension PIN extension no. extension no. extension no. phone no. C.Tone & D.Tone Enter extension PIN Dial desired Enter Dial your Off-hook. (max. 10 digits). phone number. extension number. If a wrong extension PIN is Seize outside line before entering entered, you hear an alarm tone.

  • Page 52

    From Outside Telephone PIN: Personal Identification Number In No Security Mode/Trunk Security Mode DISA desired phone no. extension no. R.B.Tone & DISA message Off-hook. Dial DISA Dial desired phone number. extension number. In All Security Mode your extension no. DISA phone no.

  • Page 53

    From Outside Telephone PIN: Personal Identification Number In No Security Mode DISA outside phone no. phone no. R.B.Tone & DISA message Off-hook. Dial DISA Dial outside phone phone number. number. Seize outside line before dialling outside phone number. In Trunk Security Mode/All Security Mode your extension no.

  • Page 54

    From Outside Telephone To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone phone no. DISA message Enter Dial phone number. Dial a line access number as the first digit when calling an outside party.

  • Page 55

    PT/SLT/PS PIN: Personal Identification Number your desired extension PIN extension no. extension no. extension no. feature no. C.Tone & D.Tone Enter extension PIN Dial desired Enter Dial your Off-hook. extension number. (max. 10 digits). feature number. If a wrong extension PIN is entered, you hear an alarm tone.

  • Page 56

    PT/SLT/PS/SIP Extn. Off-hook. Talk. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly. ·...

  • Page 57

    While on-hook AUTO ANS MUTE Press AUTO ANS.

  • Page 58

    PT/SLT/PS (DSS) group no. Group C.Tone extension no. Directed Talk. Off-hook. Press flashing DSS. Enter 40 and then dial group number (2 digits). Or enter 41 and then dial extension number. PT/SLT/PS/SIP Extn. Deny C.Tone Allow Enter 720. Enter 1 to deny On-hook.

  • Page 59

    PT/SLT/PS While hearing a tone speaker no. C.Tone Off-hook. Enter Dial speaker Talk. number (1 digit).

  • Page 60: During A Conversation

    ANSWER Press ANSWER. Talk. During a conversation (DSS) RELEASE The called TRANSFER party answers. desired phone no. Press TRANSFER. Press DSS or dial desired Press RELEASE. phone number. Seize outside line before dialling outside phone number. While hearing a call waiting tone ANSWER Press ANSWER.

  • Page 61

    During a conversation The called RELEASE party answers. (DSS) Press DSS. Press RELEASE. The other party is placed on hold and the destination extension is called immediately. During a conversation RELEASE Press RELEASE.

  • Page 62

    PT/SLT/PS During a conversation or when hearing a reorder tone after the calling party hangs up. TRANSFER C.Tone Talk or on-hook. Press TRANSFER or Enter 7 3. Recall/hookswitch.

  • Page 63

    PT/PS During a conversation (DSS) TRANSFER C.Tone extension no. Press Talk. On-hook. Press DSS or dial TRANSFER. extension number. This step can be omitted.

  • Page 64

    During a conversation extension no. C.Tone Press Recall/ Dial Talk. On-hook. hookswitch. extension number. This step can be omitted. SIP Extn. During a conversation HOLD extension no. Dial Talk. On-hook. extension number. Press HOLD, or TRANSFER This step can be omitted for KX-HGT100.

  • Page 65

    PT/PS During a conversation outside TRANSFER outside line phone no. C.Tone Press TRANSFER. Seize outside line. Dial outside phone Talk. On-hook. number. During a conversation outside outside line phone no. C.Tone Seize outside line. Dial outside phone Talk. On-hook. Press Recall/hookswitch. number.

  • Page 66

    PT/PS During a conversation phone no. (ISDN-Hold) Talk. On-hook. Press ISDN-Hold. Dial phone number. This step can be omitted. PT/PS During a conversation phone no. TRANSFER C.Tone Talk. On-hook. Press Enter Dial phone number. TRANSFER. This step can be omitted.

  • Page 67

    During a conversation phone no. C.Tone Talk. On-hook. Press Recall/ Enter Dial phone number. hookswitch. This step can be omitted.

  • Page 68

    PT/PS During a conversation HOLD C.Tone TRANSFER C.Tone Press HOLD, or press TRANSFER and On-hook. then enter During a conversation C.Tone Press Recall/ On-hook. Enter hookswitch. SIP Extn. During a conversation HOLD On-hook. Press HOLD.

  • Page 69

    PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) INTERCOM A confirmation tone is heard. Off-hook. Talk. Press flashing CO or INTERCOM, or enter To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) (CO) A confirmation held line no.

  • Page 70

    PT/PS During a conversation (Call Park) Press Call Park.

  • Page 71

    PT/PS During a conversation parking zone no. Specified TRANSFER C.Tone Auto On-hook. Press TRANSFER. Enter Enter a specified parking zone number (2 digits) or press to park at an idle parking zone automatically. If you hear a busy tone, enter another parking zone number or press again.

  • Page 73

    PT/PS During a conversation (DSS) TRANSFER TRANSFER C.Tone extension no. Press TRANSFER. Press DSS or dial the other Talk to the Press TRANSFER. Talk to the party's extension number. other party. original party. The other party will be on hold. During a conversation extension no.

  • Page 74

    During a conversation extension no. C.Tone Talk to the On-hook. Press Recall/ Dial the other party's Press Recall/ hookswitch. extension number. hookswitch. other party.

  • Page 75

    PT/SLT/PS While hearing a tone Talk to the On-hook. Off-hook. new party. PT/PS While hearing a tone (CO) (ICD Group) HOLD (PDN) (SDN) Press HOLD. Talk to the new party. INTERCOM Press CO, ICD Group, PDN, Disregard this step if both SDN, or INTERCOM.

  • Page 76

    While hearing a tone C.Tone Press Recall/hookswitch. Talk to the Enter new party. PT/PS (CO) During a conversation (ICD Group) (PDN) (SDN) On-hook. Off-hook. Talk to the INTERCOM original party. Press CO, ICD Group, PDN, SDN, or INTERCOM. PT/SLT/PS During a conversation C.Tone Talk to the On-hook.

  • Page 77

    PT/PS During a conversation (CO) (ICD Group) HOLD (PDN) (SDN) Press HOLD. Talk to the original party. INTERCOM Press CO, ICD Group, PDN, SDN, or INTERCOM. Disregard this step if both parties are extensions. (CO) (ICD Group) (PDN) Talk to the (SDN) On-hook.

  • Page 78

    During a conversation C.Tone Talk to the Press Recall/ Enter hookswitch. original party. C.Tone Talk to the On-hook. Off-hook. Enter new party. 15 s Default (Tone 1) Special Tones (Tone 2)

  • Page 79

    PT/SLT/PS PT/PS While hearing a tone While hearing a tone TRANSFER FLASH/ RECALL (EFA) Press TRANSFER Enter Press FLASH/RECALL or Recall/hookswitch. or EFA.

  • Page 80

    PT/PS During a conversation CONF desired CONF phone no. C.Tone C.Tone TRANSFER Press CONF Dial desired phone Talk to the Press CONF. Talk with multiple new party. parties. or TRANSFER. number. Seize outside line before dialling outside phone number. PT/PS During a conversation desired TRANSFER...

  • Page 81

    During a conversation desired phone no. C.Tone Talk to the Press Recall/ Dial desired Press Recall/ Enter 3. hookswitch. phone number. hookswitch. new party. Seize outside line before dialling outside phone number. Talk with multiple parties. PT/PS During a conversation CONF (CO) HOLD...

  • Page 82

    PT/PS During a conversation To continue desired CONF CONF phone no. C.Tone Press CONF. Dial desired Talk. Press CONF. Talk. phone number. Seize outside line before dialling outside phone number. PT/PS During a 3- to 7-party conference (CO) CONF CONF CONF (ICD Group) C.Tone...

  • Page 83

    During a conversation Press Recall/hookswitch. PT/PS During a conversation (CO) (ICD Group) FLASH/ TRANSFER RECALL (PDN) Press TRANSFER once Press FLASH/RECALL.* Talk. (SDN) or twice to establish a conversation with the INTERCOM party to be disconnected. The other party will be put on hold. Press the flashing CO, ICD Group, PDN, SDN, or INTERCOM corresponding to the party on hold.

  • Page 84

    PT/PS During 3- to 7-party conference CONF Press CONF. On-hook. PT/PS INTERCOM (CO) (ICD Group) (PDN) (SDN) Press flashing green CO, ICD Group, PDN, SDN, or INTERCOM. PT/PS During a conversation On-hook.

  • Page 85

    PT/SLT/PS During a three-party conference On-hook. PT/PS During a three-party conference TRANSFER Press TRANSFER. On-hook. During a three-party conference Press Recall/hookswitch. On-hook.

  • Page 86

    PT/PS Your extension (on the outside call) Wait for an answer. To prolong, press (S-CO) the S-CO again. C.Tone Press green Talk. S-CO. The S-CO button will flash A three-party conversation at all extensions that have is now established. Other extension that S-CO button.

  • Page 87

    PT/PS During a conversation desired TRANSFER TRANSFER phone no. C.Tone Enter Press TRANSFER. Dial desired Talk to the Press TRANSFER. phone number. new party. Seize outside line before dialling outside phone number. C.Tone Enter 3. Talk with multiple parties. During a conversation desired phone no.

  • Page 88

    PT/SLT/PS During a conversation On-hook.

  • Page 89

    During a conversation AUTO ANS MUTE VOICE CALL MUTE Press MUTE.

  • Page 90

    During a conversation using the handset SP-PHONE Press SP-PHONE.

  • Page 91

    SP-PHONE Press SP-PHONE. Off-hook. (Headset) Press red Headset.

  • Page 94

    PT/PS (SDN) Off-hook. Press corresponding Talk. SDN. PT/PS (SDN) (SDN) D.Tone Off-hook. Press the SDN again. Talk. Press corresponding SDN.

  • Page 95

    PT/PS To retrieve a call at the holding extension (PDN) (SDN) Off-hook. Talk. Press flashing green PDN or SDN. To retrieve a call from another extension—only Regular Hold (PDN) (SDN) Off-hook. Press flashing red Talk. PDN or SDN.

  • Page 96

    PT/PS During a conversation (SDN) Talk. On-hook. Press SDN. This step can be omitted.

  • Page 97

    Call Forward Forwarding destination extension...

  • Page 98

    PT/SLT/PS/SIP Extn. Cancel Both Calls All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter Enter 0 to 2 as Enter required you desire. number. For "Cancel", go on-hook directly after entering 0. destination extension no. outside outside line C.Tone phone no.

  • Page 99

    PT/SLT/PS/SIP Extn. time C.Tone Enter 713. On-hook. Off-hook. Enter time (seconds [2 digits]). ICD Group: Incoming Call Distribution Group PT/SLT/PS/SIP Extn. Both Calls ICD Group Outside Calls extension no. Cancel Intercom Calls Off-hook. Enter Enter 4 to 6 as Enter 1 to set Enter ICD Group you desire.

  • Page 101

    Talk Forward to outside destination Virtual PS Dials 301 (Extn. No. 301) Extn. 101 While on-hook (when in FWD/DND Setting Mode) FWD/DND FWD/DND The current FWD/DND status for outside calls is displayed. Press the fixed Press the fixed FWD/DND FWD/DND button. button again to switch the status.

  • Page 102

    While on-hook (when in FWD/DND Setting Mode) Outside Calls AUTO DIAL FWD/DND Intercom Calls STORE Press the fixed Enter 1 or 2. Press STORE. FWD/DND button. FWD/DND off DND on Enter 0 or 1. AUTO DIAL destination extension no. FWD–All Calls STORE FWD–Busy FWD–No Answer...

  • Page 103

    While on-hook (when in FWD/DND Setting Mode) Virtual PS 1 AUTO DIAL Virtual PS 2 FWD/DND Virtual PS 3 STORE Virtual PS 4 Press the fixed Enter 4 to 7. Press STORE. FWD/DND button. To cancel ringing FWD off Enter 0. AUTO DIAL To set ringing STORE...

  • Page 104

    PT/SLT/PS outside your MSN line no. Off-hook. Enter 7 5. Enter your multiple Enter #. Enter outside line subscriber number number (3 digits). (MSN). Unconditional Busy desired phone no. No Reply C.Tone Enter #. Enter required number. Enter desired Enter #. On-hook.

  • Page 106

    PT/SLT/PS/SIP Extn. C.Tone Off-hook. Record Enter Enter 1. message. Example: "You have reached John. I am sorry I cannot take your call right now. Please leave a message." AUTO DIAL A confirmation Clear tone is heard. The greeting STORE message is C.Tone played back.

  • Page 107

    PT/SLT/PS/SIP Extn. C.Tone Off-hook. Enter Enter 0. On-hook. PT/SLT/PS/SIP Extn. Night Lunch C.Tone Break Off-hook. Enter Enter 8. Enter 1. Enter the desired time mode. AUTO DIAL The greeting message STORE is played back. C.Tone dial key Record Press STORE or any message.

  • Page 108

    PT/SLT/PS/SIP Extn. Night Lunch C.Tone Break Enter 2. Off-hook. Enter Enter 8. Enter the desired time mode. A confirmation Clear tone is heard. The greeting message is played back. Rerecord On-hook. Enter 0 or 1 while the greeting message is being played back. PT/SLT/PS/SIP Extn.

  • Page 109

    PT/SLT/PS/SIP Extn. Both Calls Cancel All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter Enter 0 to 2 as you desire. Enter required number. For "Cancel", go on-hook directly after entering 0. floating extension no. for the SVM feature C.Tone Enter the floating extension Enter #.

  • Page 110

    PT/SLT/PS/SIP Extn. extension no. Off-hook. Enter Enter #6. Dial extension number. You hear the greeting message. C.Tone dial key Record On-hook or press any message. dial key (0–9, , #).

  • Page 111

    PT/PS While on-hook MESSAGE Off-hook. Press MESSAGE until desired SVM Log appears. PT/SLT/PS/SIP Extn. Off-hook. Enter Enter 3. PT/SLT/PS MESSAGE Off-hook. Press MESSAGE or enter 702. PT/SLT/PS While hearing the voice message AUTO DIAL STORE Enter 3. Press STORE or enter 1 to confirm.

  • Page 113

    PT/SLT/PS PIN: Personal Identification Number your extension PIN extension no. extension no. C.Tone & D.Tone Off-hook. Enter Dial your Enter extension PIN extension number. (max. 10 digits). If the wrong extension PIN is entered, you hear an alarm tone. Enter Enter 3.

  • Page 114

    From Outside Telephone PIN: Personal Identification Number The greeting desired phone no. message is played back. Off-hook. Dial desired phone Enter 47 while hearing number of a destination the greeting message. that has set the SVM feature. For available operations, your extension PIN see "Operation Reference...

  • Page 115

    PT/SLT/PS PIN: Personal Identification Number desired extension no. Off-hook. Enter Dial desired extension number. For available operations, extension PIN see "Operation Reference When Accessing Your C.Tone & Message Box". D.Tone Enter extension PIN for Enter that extension (max. 10 digits). If the wrong extension PIN is entered, you hear an alarm tone.

  • Page 116

    PT/SLT/PS/SIP Extn. 1 Will Return Soon Gone Home At Ext %%%% + Extension no. Back at %%:%% + Hour : Minute Out until %%/%% + Month / Day In a Meeting Off-hook. Enter 750. Enter required number. C.Tone Enter #. On-hook.

  • Page 118

    PT/SLT/PS/SIP Extn. C.Tone Enter 1. Enter Off-hook. On-hook. PIN: Personal Identification Number PT/SLT/PS/SIP Extn. extension PIN C.Tone Enter 0. Enter extension PIN On-hook. Off-hook. Enter (max. 10 digits). PIN: Personal Identification Number PT/SLT/PS your desired extension PIN extension no. extension no. extension no.

  • Page 120

    PT/SLT/PS paging group Wait for an answer. C.Tone Enter Dial paging group Announce. Talk. Off-hook. number (2 digits). PT/SLT/PS During a conversation TRANSFER paging group C.Tone Enter Dial paging group Announce. number (2 digits). Press TRANSFER or Recall/hookswitch. The other party is placed on hold. Wait for an answer.

  • Page 122

    C.Tone Talk. Off-hook. Enter Deny C.Tone Allow Off-hook. On-hook. Enter 721. Enter 1 or 0.

  • Page 123

    Caller broadcasting Wait for an group no. answer. C.Tone Enter Dial broadcasting Announce. Off-hook. group number (1 digit). Any Telephone Called Party The telephone rings. Off-hook. During an announcement (DSS) Press DSS. During an announcement CONF Press CONF.

  • Page 124

    During a conversation To end a conversation with a specific party (DSS) Press DSS. To end a conversation with the party who joined the conversation last TRANSFER Press TRANSFER. To disconnect the party who joined the conversation last from the broadcast FLASH/ RECALL Press FLASH/RECALL.

  • Page 125

    PT/SLT/PS Called Party During an announcement (DSS) Press DSS corresponding to the caller. Wait for reply. Talk. Press Recall/ hookswitch. Caller During an announcement A notification tone occurs, and the display (DSS) shows the called party's Press information. corresponding Talk. DSS.

  • Page 126

    PT/SLT hour/minute 12 H : hour/minute 24 H : Off-hook. Enter 760. Enter 1. Enter hour (01–12) and minute (00–59) and then 0 for AM or 1 for PM. Or enter hour (00–23) and minute (00–59). Once C.Tone Daily On-hook. Enter 0 for once or 1 for daily.

  • Page 127

    TRANSFER Press TRANSFER several times.

  • Page 128

    PT/SLT/PS/SIP Extn. Both Calls Outside Calls C.Tone Cancel Intercom Calls Off-hook. Enter Enter 0 to 2 as you desire. Enter 1 to set On-hook. or 0 to cancel.

  • Page 130

    While on-hook (when in FWD/DND Setting Mode) FWD/DND FWD/DND The current FWD/DND status for outside calls is displayed. Press the fixed Press the fixed FWD/DND FWD/DND button. button again to switch the status. While on-hook (when in FWD/DND Setting Mode) FWD/DND FWD/DND The current FWD/DND status...

  • Page 132

    PT/SLT/PS No call Tone C.Tone OHCA Off-hook. Enter 731. On-hook. Whisper OHCA Enter 0 to 3 as you desire. PT/SLT/PS No tone C.Tone Tone Off-hook. Enter 732. On-hook. Enter 0 or 1.

  • Page 133

    PT/SLT/PS/SIP Extn. Public C.Tone Your extension Enter 7 2. Enter 1 for public or 2 On-hook. Off-hook. for your extension.

  • Page 134

    PT/SLT/PS/SIP Extn. Show C.Tone Prevent Off-hook. Enter 7 0. Enter 0 to show On-hook. or 1 to prevent.

  • Page 135

    PT/SLT/PS/SIP Extn. Show C.Tone Prevent Off-hook. Enter 7 1. Enter 0 to show On-hook. or 1 to prevent.

  • Page 136

    PT/SLT/PS Prevent C.Tone Allow Off-hook. On-hook. Enter 733. Enter 1 to prevent or 0 to allow.

  • Page 137

    BGM no. C.Tone Cancel On-hook. Off-hook. Enter 751. Enter BGM number (1 digit) or 0 to cancel.

  • Page 138

    PT/SLT/PS C.Tone Cancel On-hook. Enter 730. Enter 1 to set Off-hook. or 0 to cancel.

  • Page 139

    While on-hook TRANSFER (Time Service (Day/Night/ Lunch/Break)) Press TRANSFER or Time Service (Day/Night/Lunch/Break).

  • Page 140

    Ring C.Tone No ring Enter 1 to ring On-hook. Enter Off-hook. or 0 not to ring.

  • Page 141

    extension no. phone no. C.Tone Enter 1. Enter Press CANCEL. Press TALK. Enter extension number of the paired telephone. C.Tone Enter 0. Press TALK. Enter Press CANCEL.

  • Page 142

    PT/SLT/PS/SIP Extn. C.Tone On-hook. Off-hook. Enter 790.

  • Page 143

    Log-out Log-in Talk. Ready Wrap-up Not Ready ICD Group: Incoming Call Distribution Group PT/SLT/PS/SIP Extn. Log-out Log-in Enter 0 or 1. Enter 736. Off-hook. ICD Group Specified extension no. C.Tone On-hook. Enter ICD Group extension number or...

  • Page 144

    ICD Group: Incoming Call Distribution Group PT/PS While on-hook ICD Group Specified extension no. (Log-in/Log-out) Enter ICD Group extension number Press Log-in/Log-out. PT/PS While on-hook (Log-in/Log-out of a specified group) Press Log-in/Log-out of a specified group. PT/SLT/PS/SIP Extn. Not Ready C.Tone Ready Off-hook.

  • Page 146

    Monitoring the Monitoring the Call Status ICD Group Initial Display Call Status and Log-in/Log-out Status extension "SPRVS" <Display> <Display> <Display> Queuing Monitor Queuing Monitor Date/Time & extension no. <DSS> <DSS> <DSS> "EXIT" "EXIT" Busy Status Monitor Log-in/Log-out Monitor Busy Status Monitor "EXIT"...

  • Page 147

    ICD Group: Incoming Call Distribution Group Display PT ICD Group extension no. C.Tone Off-hook. Enter 739. Enter ICD Group On-hook. extension number. Display PT CLEAR Press "LOG". Press "CLEAR". Display PT After viewing the status of waiting calls SPRVS Press "SPRVS".

  • Page 148

    Display PT (DSS) Press desired DSS.

  • Page 149

    PT/PS (Hurry-up) Press red or flashing red Hurry-up.

  • Page 150

    Doorphone C.Tone Talk. Press doorphone button. PT/SLT/PS/SIP Extn. Off-hook. PT/SLT/PS/SIP Extn. doorphone no. C.Tone Enter Enter doorphone Talk. Off-hook. number (2 digits).

  • Page 151

    PT/SLT/PS doorphone no. C.Tone Enter doorphone Enter On-hook. Off-hook. number (2 digits). PT/SLT/PS C.Tone On-hook. Enter 5.

  • Page 152

    PT/SLT/PS relay no. C.Tone Enter Enter relay number On-hook. Off-hook. (2 digits).

  • Page 153

    PT/SLT/PS D.Tone Off-hook. On-hook.

  • Page 154

    PT/PS While hearing a tone While hearing a tone FLASH/ RECALL desired service desired service code code (EFA) TRANSFER Press FLASH/RECALL or EFA. Enter desired Enter Press Recall/ Enter desired Or press TRANSFER and service code. hookswitch. service code. then enter...

  • Page 155

    PT/SLT/PS Both Calls Cancel All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter Enter 0 to 2 as you desire. Enter required number. For "Cancel", For "Cancel", go on-hook go on-hook directly. directly after entering 0. voice mail floating extension no.

  • Page 156

    PT/PS During a conversation (DSS) (Voice Mail Transfer) desired extension no. Press Voice Mail Press DSS or dial desired extension number. Transfer. PT/SLT/PS MESSAGE voice mail floating extension no. Off-hook. Press MESSAGE or enter voice mail floating extension number.

  • Page 157

    PIN: Personal Identification Number PT/PS extension PIN (Live Call Screening) Press Live Call Enter extension PIN Screening. (max. 10 digits). This is required only when an extension PIN is stored. PT/PS (Live Call Screening) Press red Live Call Screening.

  • Page 158

    PT/PS Hands-free Mode Private Mode (Alarm Tone) Monitoring (Hands-free) Monitoring (Handset) Monitoring SP-PHONE MONITOR (Live Call No operation Screening) Press SP-PHONE, MONITOR or Live Call Off-hook. Screening. Stop monitoring Answering SP-PHONE (Live Call Screening) Stop Answering Stop Answering Press Live Call monitoring the call monitoring...

  • Page 159

    PT/PS During a conversation To stop recording, press this button again. (Two-way Record) Press Two-way Record. PT/PS During a conversation (DSS) (Two-way Transfer) another extension no. Press Two-way Press DSS or enter Transfer. another extension number. To stop recording, press this button again. PT/PS During a conversation (One-touch...

  • Page 161

    Display PT While on-hook EXIT ENTER extension no. (Check-in) (DSS) (Check-in) Press Check-in. Dial extension number and then press Press "YES". Press "EXIT" "ENTER", or press desired DSS. or Check-in.

  • Page 162

    Date Dial Number Time 02/02/00 03:07PM 1234 Check in Display PT To check out with an invoice While on-hook PRINT NEXT ENTER extension no. Press "PRINT". Press "NEXT". (Check-out) (DSS) To check out without an invoice Press Check-out. Dial extension number and then press "ENTER", or press desired DSS.

  • Page 163

    Display PT While on-hook ENTER extension no. minibar charge (Check-out) (DSS) Press Check-out. Dial extension number and then press Enter minibar charge. Press Down. "ENTER", or press desired DSS. To check out with an invoice PRINT NEXT Press "PRINT". Press "NEXT". other charges To check out without an invoice Enter other charges.

  • Page 164

    Date Time Dial Number 02/03/00 08:08AM 1234 Check out **************************************** Hotel **************************************** Check in : 01.JAN.00 06:31PM Check out : 03.JAN.00 07:03AM Room 202 : Mr. Smith 01/01/00 06:52PM 202 01 Call amount:0012 01:24'30 00084.50 001 02/01/00 06:07PM 202 01 123456789 00:10'12 00010.20 1234567890 02/01/00 07:30PM 202 01 012345678901234...

  • Page 165

    extension no. (DSS) Off-hook. Enter Enter 1. Dial extension number or press desired DSS. hour/minute 12 H : Once hour/minute Daily 24 H : C.Tone Enter 0 for once On-hook. Enter hour (01–12) and minute (00–59) and then or 1 for daily. 0 for AM or 1 for PM.

  • Page 166

    Display PT extension no. (DSS) Off-hook. Enter Enter 2. Dial extension number or press desired DSS. The display shows Timed Reminder C.Tone information. On-hook. Date Dial Number Time 02/02/00 02:45PM 1234 Timed Reminder/Start 02/02/00 02:46PM 1234 Timed Reminder/No Answer 02/02/00 02:47PM 1234 Timed Reminder/Answer...

  • Page 168

    PT/SLT message no. parameter C.Tone Off-hook. Enter 761. Enter message Enter parameter Enter #. On-hook. number (1 – 8). if required. 0300 message no. parameter (Snack charge) Date Time Dial Number 02/02/00 10:45AM 1234 Snack 03.00...

  • Page 169

    PIN: Personal Identification Number PT/SLT your extension no. Dial your extension Off-hook. Enter 727. number. extension PIN D.Tone Enter extension PIN On-hook. (max. 10 digits).

  • Page 170

    Main Office Service-in Service-out Service-out Extension status of Telephone A Extn. No. 101 Extn. No. 101 Extn. No. 102 Service-out Service-in Service-out Service-out Branch Office Extn. No. 102 Extn. No. 102 Extn. No. 101 Service-in Service-out Service-out Service-in Extension status of Telephone B Service-out Service-out...

  • Page 171

    User A Extn. No. 101 Extn. No. 101 Extn. No. 101 Service-out Service-in Service-out Service-out Extension Service-in Service-out Service-in Status User B Extn. No. 102 Extn. No. 102 Extn. No. 102 Service-in Service-out Service-out Service-in PT/SLT Off-hook. Enter 727. Enter #. On-hook.

  • Page 172

    Display PT While on-hook (Call Log) Press Call Log until desired party appears. KX-NT300/KX-DT300/KX-T7600 While on-hook Press Up or Down until Press Left twice. desired party appears.

  • Page 173

    Display PT While confirming the log information (Call Log) TRANSFER Press TRANSFER. Press Call Log, or Up or Down until desired party appears. Display PT While confirming the log information (Call Log) Off-hook. Press Call Log, or Up or Down until desired party appears.

  • Page 174

    KX-NT300/KX-DT300/KX-T7600 While on-hook Press Left. Press Up or Down Off-hook. until desired number appears. Display PT While on-hook REDIAL REDIAL Press REDIAL Off-hook. Press REDIAL to until desired number display the outgoing appears. call log.* Display PT When the desired party is displayed AUTO DIAL STORE Press STORE.

  • Page 175

    KX-NT300/KX-DT300/KX-T7600 While on-hook Press Right until Press Up or Down Off-hook. desired directory until desired appears.* party appears.

  • Page 176

    Display PT While on-hook PROGRAM name phone no. AUTO DIAL AUTO DIAL PAUSE STORE STORE Press PROGRAM Enter phone number Enter name Press ENTER Press ENTER or PAUSE. (max. 32 digits). (max. 20 characters). or STORE. or STORE.

  • Page 183

    KX-NT300/KX-DT300/KX-T7600 While on-hook Press Right Press ENTER. Press Up or Down four times. until the feature appears.

  • Page 184

    Page 4 Page 3 Page 1 Page 2 Bank CO 6 Home CO 5 Sales CO 4 CO 3 CO 2 KX-NT366 Press NEXT PAGE to display the desired page.

  • Page 189

    KX-HGT100 outside phone no. Off-hook. Enter Dial outside phone number. KX-HGT100 outside phone no. Off-hook. Enter Dial outside phone number.

  • Page 190

    Cellular Phone During a conversation extension no. D.Tone Enter #. Dial extension number.

  • Page 191

    Cellular Phone During a conversation extension no. D.Tone C.Tone Enter #. Dial extension number. Talk to the Enter #. Enter 3. new party. Talk with multiple parties. Cellular Phone During a conversation extension no. D.Tone Enter #. Dial extension number. Enter #.

  • Page 192

    Cellular Phone During a conversation paging group C.Tone D.Tone Announce. Enter #. Enter Dial paging group number (2 digits). The party is placed on hold. Wait for an answer. On-hook. Talk. The held party and the paged extension are connected and start a conversation.

  • Page 194

    PT/SLT/PS/SIP Extn. Unlock extension no. C.Tone Lock Off-hook. On-hook. Enter Enter 2 to unlock Enter extension or 3 to lock. number.

  • Page 195

    PT/PS While on-hook (Time Service (Day/Night/ Lunch/Break)) Press Time Service (Day/Night/Lunch/Break) until the desired mode appears. PT/SLT/PS/SIP Extn. Night Lunch C.Tone Break Off-hook. Enter 780. Enter 0 to 3 On-hook. as you desire. PT/PS While on-hook (Time Service Switching Mode (Automatic/Manual)) Press Time Service Switching Mode (Automatic/Manual).

  • Page 197

    PT/PS During a conversation with an extension (Toll Restriction/ C.Tone Call Barring) On-hook. Press Toll Restriction/ Call Barring. The extension can hear the dial tone and then make a call.

  • Page 198

    PT/SLT/PS/SIP Extn. Start C.Tone Stop Off-hook. Enter Enter 1. Enter 1 to start On-hook. or 0 to stop.

  • Page 199

    OGM floating Progress extension no. Tone & C.Tone Off-hook. Enter Enter 1. Enter OGM floating Record extension number. message. AUTO DIAL The message is played back. C.Tone STORE Press STORE. On-hook. When the time limit passes, it stops automatically. OGM floating extension no.

  • Page 200

    OGM floating extension no. Progress Tone & Off-hook. Enter Enter 31. Enter OGM floating C.Tone extension number. AUTO DIAL You hear The message CONF the message. is recorded. C.Tone C.Tone STORE Press CONF. Press STORE. When the time limit The message passes, it stops is played back.

  • Page 201

    PT/SLT/PS outside line no. C.Tone On-hook. Off-hook. Enter 785. Enter outside line number (3 digits).

  • Page 202

    PT and SLT PT/PS another PBX extension no. C.Tone (NDSS) Off-hook. On-hook. Enter 784. Dial another PBX extension number and then enter #, or press NDSS.

  • Page 204

    PT/SLT/PS/SIP Extn. PIN: Personal Identification Number extension PIN Enter 1. Enter extension PIN Off-hook. Enter 799. (max. 10 digits). same extension PIN C.Tone Enter #. Enter #. Enter same extension PIN On-hook. (max. 10 digits).

  • Page 205

    PT/SLT/PS PIN: Personal Identification Number stored extension PIN C.Tone Enter 0. Enter stored Off-hook. Enter 799. extension PIN. On-hook.

  • Page 206

    To enter the programming mode To programme To exit PROGRAM PROGRAM selection & programming parameter input AUTO DIAL AUTO DIAL PAUSE PAUSE STORE STORE Follow Press PROGRAM Follow Selection Press PROGRAM Press ENTER Press ENTER programming or PAUSE. & Parameter. or PAUSE.

  • Page 208

    (CO) INTERCOM (PDN) (CO) (PDN)

  • Page 210

    FWD/DND...

  • Page 213

    PROGRAM personal speed dialling no. AUTO DIAL PAUSE STORE Enter personal speed Enter 10 and then press ENTER. Press PROGRAM dialling number (2 digits). Or press STORE. or PAUSE. phone no. name AUTO DIAL AUTO DIAL STORE STORE Enter phone number Enter name* Press ENTER Press ENTER...

  • Page 214

    PROGRAM personal speed dialling no. AUTO DIAL PAUSE STORE Press PROGRAM Enter 10 and then press ENTER. Enter personal speed or PAUSE. Or press STORE. dialling number (2 digits). To erase a number or character CLEAR Press Left or Right Press "CLEAR".

  • Page 215

    PROGRAM PROGRAM AUTO DIAL AUTO DIAL PAUSE PAUSE STORE STORE Press PROGRAM Enter ##. Press ENTER Press ENTER Press PROGRAM or PAUSE. or STORE. or STORE. or PAUSE.

  • Page 216

    To enter the programming mode To programme To exit To continue PROGRAM PROGRAM programming input PAUSE PAUSE AUTO DIAL STORE Press PROGRAM Press desired Follow Press PROGRAM Press ENTER programming input. or PAUSE. flexible button. or PAUSE. or STORE. *²...

  • Page 219

    SECRET 1234 [ 123 4567 ] Account code feature no. Account code Account code delimiter Automatic line Phone number access number...

  • Page 220

    To continue (CO) (CO) (ICD Group) (ICD Group) PROGRAM PROGRAM tone type no. (PDN) (PDN) R.Tone AUTO DIAL (SDN) (SDN) STORE Press INTERCOM INTERCOM Enter tone type Press ENTER or Press PROGRAM. number. STORE. PROGRAM. Press CO, ICD Group, Press CO, ICD Group, PDN, SDN, or PDN, SDN, or INTERCOM.

  • Page 222

    To enter the programming mode To programme To exit PROGRAM To continue PROGRAM manager password programming HOLD PAUSE PAUSE input Press PROGRAM Enter Enter manager Follow Press Press PROGRAM or PAUSE. password. programming HOLD. or PAUSE. input.

  • Page 225

    REDIAL SP-PHONE FWD/DND CONF AUTO DIAL STORE SHIFT SHIFT SHIFT PAUSE PAUSE PROGRAM PAUSE HOLD HOLD AUTO ANS MESSAGE AUTO ANSWER MESSAGE MUTE MUTE FLASH/ FLASH RECALL TRANSFER TRANSFER INTERCOM INTERCOM...

  • Page 226

    PROGRAM system password PAUSE Enter Enter system password. Press PROGRAM or PAUSE. PROGRAM PAUSE Press PROGRAM or PAUSE.

  • Page 227

    date year SELECT Enter 000. (AUTO ANS/MUTE, MESSAGE) Press ENTER. Enter year Press SELECT Press Right. Enter date (00 – 99). (01 – 31). for month. hour minute SELECT (AUTO ANS/MUTE, MESSAGE) Press ENTER. Press NEXT. Enter hour Enter minute Press SELECT (01 –...

  • Page 228

    To end system speed phone no. dialling no. Press ENTER. Press END. Enter 001. Press ENTER. Enter system Enter phone speed dialling number (max. 32 digits). number (3 digits). To continue Press NEXT. Press PREV. Press CANCEL. SECRET 1234 [ 123 4567 ] Account code feature no.

  • Page 229

    To end system speed name dialling no. Enter 002. Press ENTER. Enter system Enter name Press ENTER. Press END. speed dialling (max. 20 number (3 digits). characters). To continue Press NEXT. Press PREV. Press CANCEL. To end extension no. new extension no. Enter 003.

  • Page 230

    To end extension no. name Enter 004. Press ENTER. Enter extension Enter name Press ENTER. Press END. number. (max. 20 characters). To continue Press NEXT.Press PREV. Press CANCEL.

  • Page 249

    15 s 15 s...

  • Page 259

    Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...

  • Page 260

    Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2008...

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