E020; E032; E061 - Canon iR5000 Service Manual

CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS

4.1.11 E020

General condition
1) Is the developing assembly locking plate mounted correctly?
NO:
General condition
2) Is the shutter releasing member of the hopper mouth mounted cor-
rectly to the developing assembly locking plate?
NO:
General condition, Developing assembly toner sensor (TS1)
3) Is the developing assembly adequately provided with toner?
YES: Check the developing assembly toner sensor.
General condition, Hopper toner sensor (TS2)
4) Is the hopper adequately provided with toner?
NO:
Hopper connector, Hopper supply motor (M10)
5) Is the connection of the hopper connector normal?
NO:
YES: Check the hopper supply motor.

4.1.12 E032

Connector
1) Is the remote diagnostic device connected securely?
NO:
Remote diagnostic device
2) Try replacing the remote diagnostic device. Is the problem cor-
rected?
YES: End.
NO:

4.1.13 E061

Laser shutter
1) Remove the laser scanner unit. Is the laser shutter mechanism nor-
mal?
NO:
Potential sensor unit
2) Is the potential sensor normal? (See "Checking the Surface Poten-
tial Control System" under "Standards and Adjustments.")
4-24 T
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Mount the plate correctly.
It is likely that the inside of the hopper is clogged with toner. Re-
move and then mount back the shutter releasing member to remove
the clog, or replace the hopper unit.
Check the hopper toner sensor.
Connect the connector securely.
Connect it securely.
Check the wiring; if normal; replace the main controller PCB.
Correct the laser shutter mechanism.
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