Confirming That Web Acceleration Is Operational - Hughes HX90 User Manual

Note: TCP Acceleration Status may also be Not Operational (problem with the
receive or transmit link) or Impaired. Impaired status may result from a
number of factors; in many cases it clears within a minute or two.

Confirming that Web Acceleration is operational

Note: This section applies only if the NOC operator has enabled Web Acceleration on
the satellite router.
Web Acceleration is a Hughes feature that enhances browsing performance on
non-secure web sites. Follow these steps to confirm that Web Acceleration is
operating properly:
1. From any System Control Center page, observe the System Status button
indicator.
• If the indicator button is green, Web Acceleration is functioning normally.
• If the indicator button is yellow, Web Acceleration may not be operational.
Continue to the next step.
2. Click the
3. Observe the message in the Web Acceleration Status field.
If the Web Acceleration Status is Operational, Web Acceleration is enabled.
Proceed to Confirming NOC connectivity on page 48.
Note: Web Acceleration Status may be Operational or Inactive during normal
operation. Connecting does not indicate a problem unless it persists for
more than a few seconds.
4. If the Web Acceleration Status is Not operational, Web Acceleration Status is
disabled. Follow these steps:
a. Make sure the router is transmitting and receiving. See Confirming the receive
signal on page 44 and Confirming the transmit signal on page 45. If necessary,
troubleshoot as stated in these sections.
b. Wait 2 hr.
5. If Web acceleration is still disabled, restart the router:
a. Go to the System Control Center home page.
b. In the Help section, click
6. If Web acceleration is still disabled, power cycle the router:
a. Unplug the power cord from the power source.
b. If the router is connected to a DC power source, unplug the DC input cable
from the satellite router's power supply.
c. Wait 10 sec.
link to access the System Status page.
System Status
Restart HX90
.
Chapter 4 • Troubleshooting
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