Cannot Access The Internet; Confirming That The Satellite Router Is Commissioned - Hughes HX90 User Manual

Cannot access the Internet

Confirming that the satellite router is commissioned

If you can access the System Control Center but you cannot access the Internet, you
may be able to resolve the problem by performing some or all of the following
troubleshooting procedures:
• Confirming that the satellite router is commissioned on page 43
• Confirming the receive signal on page 44
• Confirming the transmit signal on page 45
• Confirming that TCP Acceleration is operational on page 45
• Confirming that Web Acceleration is operational on page 47
• Confirming NOC connectivity on page 48
• Confirming Internet connectivity on page 51
• Checking for viruses and firewall issues on page 51
Try each procedure in the order they are presented. After each procedure, try to
access the Internet. If you cannot access the Internet, continue to the next
procedure.
If you have tried all of these procedures and cannot access the Internet, try them all
again. If you still cannot access the Internet, contact your service provider.
For most of these troubleshooting procedures you use the router's System Control
Center. To access the System Control Center on a computer connected to the router:
1. Open a web browser such as Internet Explorer.
2. In the browser's address bar, type
.
192.168.0.1
Enter
3. Press .
The System Control Center home page opens.
To confirm that the router is commissioned:
1. At the System Control Center, click the
www.systemcontrolcenter.com
System Info link.
Chapter 4 • Troubleshooting
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