Weather and signal strength
If a service provider representative is assisting you, the representative will tell
you which statistics to select.
Figure 34: Selecting a category of statistics
3. Select a time period (for example, 0–1 hour ago).
Get Statistics
4. Click
The System Control Center displays the statistics you requested.
Note: Most of the displayed statistical information is very technical and requires
interpretation by a trained technician.
Rain or snow can interfere with signal strength. If the interference is strong enough,
the router may stop receiving signals from the satellite and stop transmitting. If this
happens, the Transmit and Receive LEDs both turn off.
Antenna reception may be degraded by heavy rain or snow or by a buildup of
moisture, snow, or ice on the antenna. Similar conditions at the NOC can interfere
with signals for brief periods of time. Signal strength is restored when rain or snow
subsides.
In weather conditions such as these, wait to see if normal operation resumes when
the weather returns to normal.
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Chapter 4 • Troubleshooting
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