Confirming NOC connectivity
Chapter 4 • Troubleshooting
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d. Plug the power cord back into the power source.
e. If the power source is DC, plug the input cable back into the power supply.
CAUTION
Do not power cycle the satellite router by unplugging the power cord from the
router's rear panel. Doing so could result in static electricity discharge that could
shock you and/or damage the router.
7. Check the Web Acceleration Status field again.
If Web Acceleration is still not operational, contact your service provider for
assistance.
Use the Connectivity Test page to check connectivity to the Hughes Network
Operations Center (NOC). You may want to open a second web browser to access the
Help page while you execute a connectivity test.
1. Click
Connectivity Test
Connectivity Test page.
Figure 31: Connectivity Test – initial page
on the System Control Center page to access the