Ricoh MP 401 spf User Manual page 165

Problem
Cannot use Web Image
Monitor to print documents
stored in Document Server.
"Home is in use by another
function." appears.
"The image data size is not
valid. See the manual for
required data." appears.
"The format of the image
data is not valid." appears.
• If you cannot make copies as you want because of paper type, paper size, or paper capacity
problems, use recommended paper. For details about recommended paper, page 140
"Recommended Paper Sizes and Types".
Causes
When [Print Volum. Use
Limit.] is specified, users
cannot print beyond their
print volume use limitations.
Print jobs selected by users
who have reached their print
volume use limitations will be
canceled.
The [Home] screen is being
edited by another function.
The image data size is not
valid.
The file format of the shortcut
image to be added is not
supported.
When You Have Problems Operating the Machine
Solutions
• For details about specifying [Print
Volum. Use Limit.], see Security
Guide .
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
Wait for a while, and then try to create
the shortcut on the [Home] screen
again.
For details about the image data size
for shortcut images, see "Customizing
the [Home] Screen", Convenient
Functions .
The file format of shortcut images to be
added must be PNG. Specify the
image again.
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