11 Troubleshooting guide
Problem
Various programmes not shown in
programme list
Sound OK, no TV picture
Receiver cannot be operated
Remote control not working
Time not displayed in stand-by
mode
No picture, no sound, display not on No mains power
No reception of programmes previo-
usly received
Receiver cannot be switched on or
cannot be operated
Possible cause
Incorrect programme list selected
Radio mode selected
Defective data stream -->receiver
blocked
Batteries are spent
Incorrect remote control option
selected
Time not downloaded
Programme now transmitted on
another channel
Programme no longer being trans-
mitted
Receiver blocked
115
Solution
Select another programme list
(see Point 7.2.3.1)
Switch to TV mode
Disconnect mains plug for approx.
5 secs., then reconnect receiver
Change batteries
Change remote control option
(see Point 2 and 6.2.3)
Switch to e.g. ZDF for 30 seconds
Check mains cable and plug
Perform scan (see Point 8.4)
None
Perform Flash Reset: Note!
All personal settings will be lost.
>
Disconnect mains plug.
>
Simultaneously press program-
me up/down key on receiver
and keep pressed down.
>
While programme up/down key
is pressed, reconnect mains
plug.
>
Keep keys pressed down for
approx. 5 secs. until message
* "FLAS" appears.