Troubleshooting Guide - TechniSat TechniBox SIR Instruction Manual

13 Trouble-shooting guide
Fault
Various channels are not shown in the
channel list
Sound OK, no TV picture
Channels such as DSF and Tele 5
blocked at times
Set cannot be operated
Remote control not working
The picture sometimes shows
rectangular blocks. Picture sometimes
goes to freeze frame, no sound.
Picture sometimes black with "no
signal" displayed.
No picture, no sound, display lit
No picture, no sound, display not lit up
No reception of channels that used to
be OK
Antenna cannot be turned
In Standby Mode the time is not
displayed
Possible Cause
Wrong channel list selected
Radio mode switched on
Interference from "DECT telephones"
(cordless telephones)
Defective data stream —> unit blocked Remove mains plug for approx. 5
Batteries flat
*Heavy rain or snow
*Antenna incorrectly aligned
*Dish too small at receiver
*Obstacle between dish and
satellite (e.g. a tree)
*Short circuit in LNB feed
*Defective or missing cable connection
*Defective LNB
*Wrong external unit set on receiver
*antenna incorrectly aligned
*No mains power
*Antenna misaligned or defective
*Channel being broadcast on a
different transponder
*Channel no longer being broadcast
*Motor not compatible with DiSEqC 1.2 *Use a compatible motor
*Time not entered
70
Remedy
Select a different channel list (see
Point 7.2.3.1)
Switch to TV mode
Increase distance between receiver
station and receiver
seconds, then plug back in
Replace batteries
*Remove snow from dish
*Realign antenna
*Use a larger antenna
*Install dish with "clear sight"
*Switch unit off, rectify short circuit,
re-start unit
*Check all cable connections
*Replace LNB
*Correct setting (see Point 6.4)
*Realign antenna
*Check mains cable and plugs
*Check antenna
*Carry out search programme
(see Point 8.3)
*None
*Run on ZDF, for example, for approx.
30 secs