Bryce 9K-L User Manual page 68

SYMPTOM
Optional Fonts not
functioning
Address Too High
(Error Message)
Address Too Low
(Error Message)
Shuttle Jam
(Error Message)
Out of Memory
(Error Message)
Font Card Removed
(Error Message)
Battery Error
(Error Message)
No Barcode
Barcode (lower right) is
wandering (up and down)
Notes: ___________________________________________________________________________________
_________________________________________________________________________________________
Revision A
CAUSE
Font Cartridge not installed
correctly
Software Margin incorrect
Software Margin incorrect
Shuttle is hitting media
Lower Print Head Shaft
dirty.
Print Head Holder
bushings
clogged with paper dust
Overuse of graphics / page
information
Connection to font card
incomplete.
Battery is low and cannot
maintain the printers
settings when powered
down.
Address margin below 5/8"
(1.6 cm) minimum distance
Invalid Zip Code or more
data following Zip Code.
Five (5) Digit Zip Code
turned off.
Belt tension is not adjusted
correctly.
9K-L USERS MANUAL
P/N 90-00860-001
Troubleshooting and Maintenance
SOLUTION
Verify the Font Cartridge label is facing the
operator.
Verify the Font Cartridge is inserted all the way
into the Font Cartridge Slot.
Top Line of the Address is above the edge of the
media. Move the location of the address down.
The Address is below the Bottom edge of the
media. The bottom edge margin must be
increased.
Adjust Print Head Height Adjustment knob
clockwise, so head height is above the media.
Clean shaft with alcohol and soft cotton cloth.
Call Service Representative.
Turn printer off then send again.
Insert Font Card, turn printer off, then turn printer
on and send again.
Call Service Representative.
Lower Right Barcode, the distance between the
last line of the address field and the bottom edge
of the media must be at least 5/8 inches (1.6 cm).
Check Zip Code and correct, remove any data
following the Zip Code.
The 5 digit zip code option in the print Main
Menu is Off.
Call Service Representative.
Section 7 - 5