Xerox Wide Format IJP 2000 User Manual page 92

Symptom
Loss of one or
more colors from
one print head
Unwanted black
dots are printed.
4
Unwanted black
lines are printed.
Unwanted black
lines are printed at
the trail edge of
the printed sheet
in manual feed
mode.
Streaks appear on
the printed sheet.
Unwanted white
dots appear in
black filled areas.
Nothing is printed.
4.1 Troubleshooting
92
Check
Check consumables to see if the
head is overdue for replacement.
Internal components are soiled.
Internal components are soiled.
Is the paper size larger than the
original?
The print heads may be clogged.
Is the appropriate type of media
being used?
Internal components are soiled.
There may be a system
malfunction.
Remedy
If over 2,500 ml, the print head is due for replacement. Replace
the print head.
"Replacing a Print Head" (p. 70)

Refer
Contact your local Xerox representative.
Contact your local Xerox representative.
The machine needs to print black lines to prevent print head
clogging.
Print on paper which is the same size as the original.
Wait for 30 seconds or more before starting the next print job.
Alternatively, perform the print head cleaning two or three times
"Cleaning the Print Head" (p. 78)

Refer
"Removing Ink Stains in the Print Head Side of

the Print Unit" (p. 73)
Load the appropriate type of media.
"Media" (p. 45)

Refer
Contact your local Xerox representative.
Contact your local Xerox representative.