Xerox Phaser 3121 Manual
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Xerox Phaser 3121 Manual

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  • Page 2 This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual. © 2003 Xerox Corporation. All rights reserved.

  • Page 3: Table Of Contents

    ONTENTS NTRODUCTION Chapter 1: Special Features ..........1.2 Printer Components ..........1.4 Front View ............. 1.4 Inside View ............ 1.5 Rear View ............1.5 Understanding the Control Panel ......1.6 On Line/Error and Toner Save LEDs ....1.6 Cancel button ..........1.7 ETTING RINTER Chapter 2:...
  • Page 4 SING RINT ATERIALS Chapter 3: Choosing Paper and Other Materials ....... 3.2 Sizes and Capacities ........3.3 Guidelines for Paper and Special Materials ..3.4 Selecting the Output Location ........ 3.5 Printing to the Top Output Tray (Face down) ..3.5 Printing to the Rear Output Tray (Face up) ..
  • Page 5 AINTAINING RINTER Chapter 5: Maintaining the Toner Cartridge ......5.2 Redistributing Toner ........5.3 Replacing the Toner Cartridge ......5.4 Cleaning the Printer ..........5.5 Cleaning the Outside ........5.5 Cleaning the Inside ......... 5.5 Consumables and Replacement Parts ..... 5.8 OLVING ROBLEMS Chapter 6:...
  • Page 6 Using Your Printer in Linux ........7.2 Installing the Printer Driver ......7.2 Changing the Printer Connection Method .... 7.6 Using the Configuration Tool ......7.8 Changing LLPR Properties ....... 7.10 Printer Specifications ........... 7.12 Paper Specifications ..........7.13 Overview ............7.13 Supported Sizes of Paper ........
  • Page 7 Environmental and Safety Consideration Laser Safety Statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC825/RN69825. Class I laser products are not considered to be hazardous.

  • Page 8: Ozone Safety

    However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please contact your nearest Xerox dealer. Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.

  • Page 9: Canadian Radio Interference Regulations

    Xerox Corporation representative. WARNING: Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

  • Page 10: Safety Notes

    SAFETY NOTES This XEROX product and supplies are manufactured, tested and certified to strict safety regulations, electromagnetic regulations and established environmental standards. WARNING: Any unauthorised alteration, which may include the addition of new functions or connection of external devices, may impact the product certification.
  • Page 11 Do not use aerosol cleaners, they may be flammable under certain circumstances. For more information on Environment, Health and Safety in relation to this XEROX product and supplies, please contact the following customer help lines; EUROPE: +44 1707 353434...
  • Page 12 NTRODUCTION Congratulations on the purchase of your Printer! This chapter includes: • Special Features • Printer Components • Understanding the Control Panel...

  • Page 13: Introduction

    Special Features Your new printer is equipped with special features that improve the print quality, giving you a competitive edge. You can: Print with excellent quality and high speed • You can print at 600 dots per inch (dpi). See page 4.16. •...
  • Page 14 Save your time and money • Allows you to use the Toner Save mode to save toner. See page 4.8. • Allows you to print multiple pages on one single sheet of paper to save paper (N-Up printing). See page 4.10. •...

  • Page 15: Printer Components

    Printer Components Front View Output Support Top output tray (Face down) Control Panel Front Cover Manual Feeder guide Power switch Tray Manual Feeder Paper level indicator NTRODUCTION...

  • Page 16: Inside View

    Inside View Toner cartridge Front Cover Rear View Rear output tray (Face up) USB port Power receptacle Parallel port NTRODUCTION...

  • Page 17: Understanding The Control Panel

    Understanding the Control Panel On Line/Error( ) and Toner Save( ) LEDs Description If the lights green, the printer is ready to print. If the lights red, the printer is experiencing an error, such as jammed paper, the open cover or the empty toner cartridge.

  • Page 18: Cancel Button

    Description If you press the button in Ready mode, this LED is on and the Toner Save mode is enabled. If you press this button once again, this LED is off and the Toner Save mode is disabled. If the LEDs blink, your system has some problems.
  • Page 19 NTRODUCTION...

  • Page 20: Setting Up Your Printer

    Setting Up Your Printer This chapter provides step by step information on setting up your printer. This chapter includes: • Unpacking • Installing the Toner Cartridge • Loading Paper • Connecting a Printer Cable • Turning the Printer on • Printing a Demo Page •...

  • Page 21: Unpacking

    Unpacking Remove the Printer and all accessories from the packing carton. Make sure that the printer has been packed with the following items: Toner Cartridge Power Cord USB Cable CD-ROM Setup Guide Notes: • If any items are missing or damaged, notify your dealer immediately.

  • Page 22: Selecting A Location

    Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and tray. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. See the image below for clearance space.

  • Page 23: Installing The Toner Cartridge

    Installing the Toner Cartridge Grasp the front cover and pull it toward you to open. Note: Because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to move the printer. Remove the toner cartridge from its bag and remove the paper covering the cartridge.
  • Page 24 Locate the cartridge slots inside the printer, one on each side. Grasp the handle and insert the cartridge in the printer until it snaps into place. Close the front cover. Make sure that the cover is securely closed. If the cover is not firmly closed, printing errors may occur when you print.

  • Page 25: Loading Paper

    Loading Paper You can load approximately 250 sheets of paper in the tray. Pull the tray out of the printer. Note: Because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge.
  • Page 26 Load paper with the print side facing down. Make sure that all four corners are flat in the tray. Pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams. Note: If you want to change the paper size in the tray, see “Changing the Paper Size in the Tray”...

  • Page 27: Changing The Paper Size In The Tray

    Changing the Paper Size in the Tray Pinch the rear guide as shown below to adjust for the paper length. Pinch the side guide as shown and slide it to the left flush against the paper. Notes: • Do not push the width guide far enough to cause the material to warp.

  • Page 28: Connecting A Printer Cable

    Connecting a Printer Cable To print from your computer, you need to connect your printer to your computer with either a parallel interface cable or a Universal Serial Bus (USB) cable. Using a Parallel Cable Note: To connect the printer to the parallel port of the computer requires a certified parallel cable.
  • Page 29 Using a USB Cable Note: Connecting the printer to the USB port of the computer requires a certified USB cable. Make sure that both the printer and the computer are turned off. Plug the USB printer cable into the connector on the back of the printer.

  • Page 30: Turning The Printer On

    Turning the Printer on Plug the power cord into the power receptacle on the back of the printer. Plug the other end into a properly grounded AC outlet and turn on the printer using the power switch. To the AC outlet CAUTION: •...

  • Page 31: Printing A Demo Page

    Print a demo page to make sure that the printer is operating correctly. Hold down the button for about 2 seconds to print a demo page. The Demo page shows the printer’s current configuration. XEROX Personal Laser Printer Great Performance Great Value 2.12 ETTING...

  • Page 32: Installing Printer Software

    Installing Printer Software The supplied CD-ROM contains Windows printing software, Linux printing software, on-line User’s Guide and Acrobat Reader to view the User’s Guide. If you are printing from Windows You can install the following printer software using the CD-ROM. •...

  • Page 33: Installing Printer Software In Windows

    Installing Printer software in Windows System Requirements Verify the following: • At least 32 MB (Windows 9x/Me), 64 MB (Windows 2000/NT), 128 MB (Windows XP) or more of RAM is installed on your PC. • There is at least 300 MB of free disk space on your PC. •...
  • Page 34 Click Install Printer Driver. The Welcome window opens. Click Next. Follow the instructions on the screen to complete the installation. In Windows 9x/Me Connect the printer to your computer using the USB cable and turn them on. For detailed information, see page 2.10. The Add New Hardware Wizard window appears.
  • Page 35 Check CD-ROM drive and click Browse, and choose x:\USB (where x is the drive letter for the CD-ROM drive). Click Next. Click Next. The USB driver will be installed. When the installation is completed, click Finish. When the opening window appears, select the appropriate language.
  • Page 36 The Xerox Phaser 3121 Driver Maintenance window appears. Check Remove and then click Next. When you are asked to confirm your selection, click OK. The Xerox Phaser 3121 printer driver and all of its components are removed from your computer. When removing is completed, click Finish.
  • Page 37 Changing the Display Language After installation of the software, you can change the display language. From the Start menu, select Programs. Select Xerox Phaser 3121, and Language Selection. Select the desired language from the language selection window, and click OK. 2.18...

  • Page 38: Using Print Materials

    Using Print Materials This chapter will help you understand types of paper you can use with this printer and how to properly load paper in the tray for the best print quality. This chapter includes: • Choosing Paper and Other Materials •...

  • Page 39: Choosing Paper And Other Materials

    Choosing Paper and Other Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies and so on. See “Paper Specifications” on page 7.13. To get the best possible print quality, use only high-quality copier-grade paper. When you choose print materials, consider the followings: •...

  • Page 40: Sizes And Capacities

    Sizes and Capacities Input Source/Capacity Size Tray Manual Feeder Plain Paper Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) Folio (8.5 x 13 in.) A4 (210 x 297 mm) JIS B5 (182 x 257 mm) A5 (148 x 210 mm) A6 (105 x 148 mm) Envelopes...

  • Page 41: Guidelines For Paper And Special Materials

    Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special materials, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. •...

  • Page 42: Selecting The Output Location

    Selecting the Output Location The printer has two output locations: the rear output tray and the top output tray. ❷ Top output tray ❷ Rear output tray To use the top output tray, be sure the rear output tray is closed. To use the rear output tray, open it.

  • Page 43: Printing To The Rear Output Tray (Face Up)

    Printing to the Rear Output Tray (Face up) The printer always prints to the rear output tray if it is open. Paper comes out of the printer face-up, and each time a sheet of paper comes out, it falls down from the printer. Printing from the Manual Feeder to the rear output tray provides the straight paper path.

  • Page 44: Loading Paper

    If you do not want to print to the rear output tray then close the tray. The pages will stack on the top output tray. Loading Paper Proper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the tray while a job is printing.

  • Page 45: Using The Manual Feeder

    Using the Manual Feeder If you select Manual Feed in the Source option, you can manually load paper in the manual feeder. Manually loading paper can be helpful when you want to check the print quality after each page is printed. If you experience a paper jam from the tray, load one sheet of paper at a time into the manual feeder.
  • Page 46 In Manual Feed mode, you can’t cancel a print job by pressing button. To cancel a print job in Manual Feed mode: Turn the printer off. Double-click the icon at right bottom of the window. Double-click this icon to view the queue of the print jobs.

  • Page 47: Printing On Envelopes

    Printing on Envelopes Guidelines • Only use envelopes recommended for laser printers. Before loading envelopes in the manual feeder, make sure that they are undamaged and are not stuck together. • Do not feed stamped envelopes. • Never use envelopes with clasps, snaps, windows, coated lining, or self-stick adhesives.
  • Page 48 When you print on envelopes, you must select Manual Feed for Source from the software application, and then select the correct paper size and type. For details, see page 4.6. Press the button to start feeding. Note: Please be careful when you open the rear cover. The inside of the printer maybe hot.

  • Page 49: Printing On Labels

    Printing on Labels Guidelines • Only use labels recommended for laser printers. • Verify that the labels’ adhesive material can tolerate fusing temperature of 200°C (392°F) for 0.1 second. • Make sure that there is no exposed adhesive material between the labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams.

  • Page 50: Printing On Transparencies

    When you print on labels, you must select Manual Feed for Source from the software application, and then select the correct paper size and type. For details, see page 4.6. Note: Please be careful when you open the rear cover. The inside of the printer maybe hot.
  • Page 51 Adjust the guide to fit the width of the transparencies. When you print on transparencies, you must select Manual Feed for Source from the software application, and then select the correct paper size and type. For details, see page 4.6. Note: Please be careful when you open the rear cover.

  • Page 52: Printing On Card Stock Or Custom-Sized Materials

    Printing on Card Stock or Custom-sized Materials Postcards, 3.5 by 5.83 in.(index) cards and other custom-sized materials can be printed with this printer. The minimum size is 76 by 127mm(3.0 by 5.0 in.) and the maximum size is 216 by 356mm(8.5 by 14 in.).

  • Page 53: Printing On Preprinted Paper

    When you print on card stocks or the custom-sized paper, you must select Manual Feed for Source from the software application, and then select the correct paper size and type. For details, see page 4.6. Note: If the size of your print material is not listed in the Size box in the Paper tab of the printer driver properties, click Add Custom button and set the size manually.
  • Page 54 Load letterheads into the tray you want to use, as shown in the figures below. Adjust the guides to fit the width of the paper stack. Load with the design face down, bottom edge towards the printer. Load with the design face up, top edge towards the printer.
  • Page 55 3.18 SING RINT ATERIALS...

  • Page 56: Printing Tasks

    Printing Tasks This chapter explains the printing options and common printing tasks. This chapter includes: • Printing a Document • Setting Paper Properties • Using the Toner Save Mode • Printing Multiple Pages on One Sheet of Paper (N- Up Printing) •...

  • Page 57: Printing A Document

    Printing a Document The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to the User’s Guide of your software application for the exact printing procedure.
  • Page 58 œ Portrait From the Paper tab, select the paper source, size and type. For further details, see page 4.6. Click other tabs on the top of the Xerox Phaser 3121 Properties window to access other features, if needed. RINTING ASKS...

  • Page 59: Canceling A Print Job

    For Windows 9x/Me/NT/2000, select Settings, and then Printers. For Windows XP, select Printers and Faxes. Select the Xerox Phaser 3121 printer. Click the right mouse button on the printer icon and: • In Windows 9x/Me, select Properties. • In Windows 2000/XP, select Printing Preferences.

  • Page 60: Using A Favorite Setting

    To stop a print job from the Printers folder From the windows Start menu, select Settings. Select Printers to open the Printers window, and double- click the Xerox Phaser 3121 icon. From the Document menu, select Cancel Printing (Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).

  • Page 61: Setting Paper Properties

    Setting Paper Properties Use the following options to set the basic paper handling needs when you access the printer properties. See page 4.2 for more information on accessing printer properties. Click the Paper tab to access various paper properties. ➀ ➁...
  • Page 62 Property Description Source ➂ Make sure that is set to the corresponding paper tray. Manual Feed source is used when you use the Manual Feeder to print using special materials. You have to load one sheet at a time into the the printer. see page 3.8. If the paper source is set to Auto Select, the printer automatically selects paper from the Manual Feeder first and then from...

  • Page 63: Using The Toner Save Mode

    Using the Toner Save Mode Toner Save mode allows the printer to use less toner on each page. Selecting this option will extend the life of your toner cartridge and reduce your cost per page, but will reduce print quality. There are two ways to enable the Toner Save mode: From the Control Panel Press the...
  • Page 64 From the software application To change the print settings from your software application, access the printer properties. See page 4.2. Click the Graphics tab, and select the Toner Save option. You can select from: •Printer Setting: If you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.

  • Page 65: Printing Multiple Pages On One Sheet Of Paper (N-Up Printing)

    Printing Multiple Pages on One Sheet of Paper (N-Up Printing) You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can print up to 16 pages on one sheet.
  • Page 66 Select the page order, if necessary. Right then Down then Left then Down then Down Right Down Left Click the Paper tab, select the paper source, size and type. Click OK and print the document. 4.11 RINTING ASKS...

  • Page 67: Scaling Your Document

    Scaling Your Document You can scale your print job on a page. To change the print settings from your software application, access the printer properties. See page 4.2. From the Layout tab, select Reduce/Enlarge in the Type drop-down list. Enter the desired scaling rate in the Percentage input box. You can also click the œ¤or ❷...

  • Page 68: Fitting Your Document To A Selected Paper Size

    Fitting Your Document to a Selected Paper Size This printer feature allows you to scale your print job to any selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document.

  • Page 69: Printing Posters

    Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. To change the print settings from your software application, access the printer properties.
  • Page 70 Specify an overlap in millimeter or inch to make it easier to reconstruct the resulting poster. Click the Paper tab, select the paper source, size and type. Click OK and print the document. You can complete the poster by reconstructing the results. 4.15 RINTING ASKS...

  • Page 71: Setting Graphic Properties

    Setting Graphic Properties Use the following Graphic options to adjust the print quality for your specific printing needs. See page 4.2 for more information on accessing printer properties. Click the Graphics tab to display the properties shown below. ➀ ➁ ➂...
  • Page 72 Property Description You can set advanced settings by clicking the ➂ Advanced Options button. Advanced Options Darkness Use this option to lighten or darken the image appearance in your print. • Normal: This setting is for normal documents. • Light: This setting is for bolder line widths or darker gray-scale images.
  • Page 73 Property Description True-Type Options ➂ This option determines what the driver tells the printer about how to image the text in your Advanced document. Select the appropriate setting Options according to the status of your document. (continued) • Download as Bit Image: When this option is selected, the driver will download the font data as bitmap images.

  • Page 74: Printing Watermarks

    Printing Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified or you can add new ones to the list.

  • Page 75: Creating A Watermark

    Creating a Watermark To change the print settings from your software application, access the printer properties. See page 4.2. Click the Other Features tab, and click the Edit button in the Watermark section. The Watermarks window appears. You can enter the desired text message in the Watermark Message box.

  • Page 76: Editing A Watermark

    Editing a Watermark To change the print settings from your software application, access the printer properties. See page 4.2. Click the Other Features tab, and click the Edit button in the Watermark section. The Watermarks window appears. Select the watermark you want to edit in the Current Watermarks list, and change the watermark message and the options.

  • Page 77: Printing Overlays

    Printing Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive(HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of Dear ABC preprinted forms and letterhead paper.
  • Page 78 In the Overlays window, click Create Overlay. In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). Click Save. You will see the name in the Overlay List. Click OK or Yes until you complete creating.

  • Page 79: Using A Page Overlay

    Using a Page Overlay After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: Create or open the document you want to print. To change the print settings from your software application, access the printer properties.

  • Page 80: Deleting A Page Overlay

    If necessary, click Confirm page Overlay When Printing. If this box is checked, a message window will appear each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. Answering Yes to the window means that the selected overlay will be printed with your document.

  • Page 81: Using Output Options

    Using Output Options You can use the options for output of your document. See page 4.2 for more information about accessing printer properties. Click the Other Features tab to access the Output Options feature. ➀ ➁ Property Description You can set in what sequence the pages will ➀...
  • Page 82 Property Description When this option is checked, the printer keeps ➁ the image for a printed page until the printer signals that the page has successfully exited Reprinter the printer. When a paper jam occurs, the When printer reprints the last page after you clear the Jammed jam.

  • Page 83: Setting Up Locally Shared Printer

    Setting Up Locally Shared Printer You can connect the printer directly to a selected computer, which is called “host computer”, on the network. The printer can be shared by other users on the network through a Windows 9x, Me, NT, 2000 or XP network printer connection. Windows 9x/Me Setting Up Host Computer Start Windows.

  • Page 84: Windows Nt/2000/Xp

    Windows NT/2000/XP Setting Up Host Computer Start Windows. From the Start menu, select Settings and Printers. (Windows NT/2000) From the Start menu, select Printers and Faxes. (Windows XP) Double-click your printer icon. From the Printer menu, select Sharing. Check the Shared box. (Windows NT) Check the Shared As box.
  • Page 85 Select Local Port, and click New Port. Fill in the Enter a port name field, and enter the shared name. Click OK, and click Close. Click OK. (Windows NT) Click Apply, and click OK. (Windows 2000/XP) 4.30 RINTING ASKS...

  • Page 86: Maintaining Your Printer

    Maintaining Your Printer This chapter provides suggestions for maintaining the toner cartridge and the printer. This chapter includes: • Maintaining the Toner Cartridge • Cleaning the Printer • Consumables and Replacement Parts...

  • Page 87: Maintaining The Toner Cartridge

    Maintaining the Toner Cartridge Toner cartridge storage To get the maximum results from the toner cartridge, keep the following guidelines in mind. • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The printer warranty does not cover damage caused by using a refilled cartridge.

  • Page 88: Redistributing Toner

    Redistributing Toner When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve the print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing the toner cartridge.

  • Page 89: Replacing The Toner Cartridge

    Gently shake the toner cartridge from side to side five or six times to redistribute the toner. Note: If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

  • Page 90: Cleaning The Printer

    Cleaning the Printer To maintain the print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur. Note: While cleaning the inside of the printer, be careful not to touch the transfer roller (located underneath the toner cartridge). Oil from your fingers can cause print quality problems.
  • Page 91 With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. Note: To prevent damage to the toner cartridge, do not expose it to light for more than a few minute. Cover it with a piece of paper, if necessary.
  • Page 92 Printing a cleaning sheet If you are experiencing blurred, faded or smeared printouts. Printing a cleaning sheet cleans the drum inside the toner cartridge. This process will produce a page with toner debris, which should be discarded. Ensure that the printer is turned on and in the Ready mode with paper loaded in the tray.

  • Page 93: Consumables And Replacement Parts

    Transfer Roller 60,000 Pick-up roller 60,000 Fuser Unit 60,000 To purchase the consumables and replacement parts, contact Xerox dealer or the place where you bought your product. We strongly recommend that items be installed by a trained service personnel. AINTAINING RINTER...

  • Page 94: Solving Problems

    Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems •...

  • Page 95: Troubleshooting Checklist

    Troubleshooting Checklist If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Check Solution Check the power cord Check the power source by plugging into another and the power switch.

  • Page 96: Solving General Printing Problems

    Check the power cord connections. Check does not print receiving power. the power switch and the power source. The printer is not Select Xerox Phaser 3121 in the selected as the default Printer folder in Windows as your default printer. printer.
  • Page 97 From the Start menu, choose Settings Me, the Spooling and Printers. Right-click the Xerox Setting may be set Phaser 3121 printer icon, choose incorrectly. Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting.
  • Page 98 Problem Possible Cause Solution The paper There is too much Remove excess paper from the tray. keeps paper in the paper If printing on special materials, use the jamming. tray. manual feeder. An incorrect type of Use only paper that meets the paper is being used.
  • Page 99 Problem Possible Cause Solution The setting in the Print the document with selecting illustrations software application is Download as Bit Image in the print wrong. Advanced options of the Graphic incorrectly in properties. Adobe Illustrator. ATTENTION: If you have any printing problem after your printer prints about 60,000 pages, you must contact the customer service to replace the transfer roller.

  • Page 100: Clearing Paper Jams

    Clearing Paper Jams Occasionally, paper can be jammed during a print job. Some of causes include: • The tray is loaded improperly or overfilled. • The tray has been pulled out during a print job. • The front cover has been opened during a print job. •...
  • Page 101 Open the rear output tray. Loosen the paper if it is caught in the feed rollers. Then pull the paper gently out. Note: Please be careful when you open the rear cover. The inside of the printer is still hot. Close the rear output tray.

  • Page 102: In The Paper Feed Area

    In the Paper Feed Area Slide out the tray to expose the jammed paper. Remove any missfeed paper by pulling it out by the visible edge from the tray. Make sure that all of the paper is properly aligned in the tray. Slide the tray back into the printer.

  • Page 103: Around The Toner Cartridge

    Around the Toner Cartridge Open the front cover. Push the toner cartridge down and remove it from the printer. Gently pull the paper toward you. Check that there is no other paper in the printer. Reinstall the toner cartridge, and then close the cover. Printing can be resumed.

  • Page 104: Tips For Avoiding Paper Jams When Printing On The A5-Sized Paper

    Open the input tray and load paper into the tray as shown below. Open the Xerox Phaser 3121 Properties window, set the paper size to A5(5.8x8.3 in.) from the Paper tab. From the Orientation option of the Layout tab, set the Rotate option to 90º.

  • Page 105: Tips For Avoiding Paper Jams

    Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 6.7. • Follow the procedures in “Loading Paper” on page 2.6. Ensure that the adjustable guides are positioned correctly.

  • Page 106: Solving Print Quality Problems

    Solving Print Quality Problems Problem Solution Light or faded If a vertical white streak or faded area appears on the page: print • The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Redistributing Toner” on page 5.3.
  • Page 107 Problem Solution Vertical lines If black vertical streaks appear on the page: • The drum inside the toner cartridge has probably been scratched. Install a new toner cartridge. Gray background If the amount of background shading becomes unacceptable, the procedures below may fix the problem. •...
  • Page 108 Problem Solution Background Background scatter results from bits of toner distributed on scatter the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
  • Page 109 Problem Solution Wrinkles or Ensure that the paper is loaded properly. creases • Check the paper type and quality. See “Paper Specifications” on page 7.13. • Open the rear cover and try printing to the rear output tray (face-up). • Turn over the stack of paper in the input tray. Also try rotating the paper 180°...
  • Page 110 Problem Solution Horizontal stripes If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert. • The toner cartridge may be defective. Install a new toner cartridge. See “Installing the Toner Cartridge” on page 2.4.

  • Page 111: Troubleshooting Error Messages

    Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. LED status legend symbol for “light off”...

  • Page 112: Common Windows Problems

    Common Windows Problems Problem Possible Cause and Solution “File in Use” message Exit all software applications. Remove all software from appears during the StartUp Group, then restart Windows. Reinstall the installation. printer software. “General Protection Close all other applications, reboot Windows, and try Fault”, “Exception OE”, printing again.

  • Page 113: Common Linux Problems

    LPRng is defined as the first queue in /etc/printcap, therefore it is not possible for the Xerox Printer Package to change the default when some queues have otherwise been defined using printtool.
  • Page 114 Problem Possible Cause and Solution The N-up setting does not The N-up feature is achieved through post-processing of work correctly for some the PostScript data that is being sent to the printing of my documents. system. However, such post-processing can only be adequately achieved if the PostScript data conforms to the Adobe Document Structing Conventions.
  • Page 115 Problem Possible Cause and Solution How do I specify the IP It can be specified in the “Add Printer” dialog of the address of my SMB configuration tool, if you don’t use the CUPS printing server? system. Unfortunately, CUPS currently doesn’t allow to specify the IP address of SMB printers, so you will have to be able to browse the resource with Samba in order to be able to print.

  • Page 116: Chapter 7: Appendix

    PPENDIX This chapter includes: • Using Your Printer in Linux • Printer Specifications • Paper Specifications...

  • Page 117: Using Your Printer In Linux

    Using Your Printer in Linux Installing the Printer Driver System Requirements Supported OS • Redhat 6.2/7.0/7.1 and above • Linux Mandrake 7.1/8.0 and above • SuSE 6.4/7.0/7.1 and above • Debian 2.2 and above • Caldera OpenLinux 2.3/2.4 and above •...
  • Page 118 Select the installation type, either Recommended or Expert, and then click Continue. Recommended is fully automated and is not required any interaction. Expert installation allows you to select the install path or printing system. If you selected Recommended, go to Step 6. For Expert, select the desired option and then click Begin Install.
  • Page 119 The printer driver installation begins. When the installation is completed, click Start. The Linux Printer Configuration window opens. Click the Add Printer icon on the toolbar at the top of the window. Note: Depending on the printing system in use, the Administrator Login window may appear.
  • Page 120 Click the Connection tab and ensure that the printer port is set properly. If not proper, change the device setting. You can use the Settings tab and the Queue tab to view the printer’s current setting. If necessary, you can change the settings.

  • Page 121: Changing The Printer Connection Method

    Changing the Printer Connection Method If you change the printer connection method from USB to parallel or vice versa while in use, you must re-configure your Linux printer by adding the printer in your system. Take the following steps: Make sure that you connect the printer to your computer. Turn both the computer and the printer on.
  • Page 122 Uninstalling the Printer Driver From the Startup Menu icon at the bottom of the desktop, select Linux Printer and then Configuration Tool. You can also access the Linux Printer Configuration window by typing in “linux-config” from the Terminal screen. In the Linux Printer Configuration window, select the Uninstall command from the File menu.

  • Page 123: Using The Configuration Tool

    Click OK to begin uninstallation. When the uninstallation is completed, click Finished. Using the Configuration Tool The configuration tool allows the administrative tasks, including adding and removing new printer, and changing their global settings. Regular users can also run it to easily inspect job queues, examine the printer properties and changing their local preference.
  • Page 124 The Info tab shows general information about the printer. If you are an Internet user, you can click Go to the Web page for this printer to access the Xerox web page. Click the Jobs tab to inspect and manage the job queue for the selected printer.

  • Page 125: Changing Llpr Properties

    Changing LLPR Properties You can fine tune the printer’s properties by opening the LLPR Properties window. To open the LLPR Properties window: From the application you are using, select the Print command. When the Linux LPR window opens, click Properties. You can also open the LLPR window by using the following: •...
  • Page 126 The LLPR Properties window opens. You will see the following six tabs at the top of the window: • General - allows you to change the paper size, the paper type, the paper source, the orientation of the documents, enable duplex feature, add start and end banners, and change the number of pages per sheet.

  • Page 127: Printer Specifications

    Printer Specifications Item Specifications and Description Print Speed 16 PPM (A4), 17 PPM (Letter) Resolution 600 x 600 dpi First Printing Time Less than 12 seconds Warmup Time 30 seconds AC 110 ~ 127 V (USA, Canada) / Power Rating 220 ~ 240 V (Others), 50 / 60 Hz 330 W average during operation / Power Consumption...

  • Page 128: Paper Specifications

    This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Xerox has no control. • Before purchasing large quantities of paper, ensure the paper meets the requirements specified in this User’s Guide.

  • Page 129: Supported Sizes Of Paper

    Supported Sizes of Paper Paper Weight Dimensions Capacity 8.5 X 11 in. Letter (216 X 279 mm) 210 X 297 mm • 250 sheets of (8.3 X 11.7 in.) 75 g/m bond (20 lb) 7.25 X 10.5 in. Executive paper for the 60 to 90 g/m (191 X 267 mm) tray...

  • Page 130: Guidelines For Using Paper

    Guidelines for Using Paper For the best result, use conventional 75 g/m (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type of paper you are loading (such as, bond or recycled), check the label on the package.

  • Page 131: Paper Specifications

    Paper Specifications Category Specifications Acid Content 5.5 ~ 8.0 pH Caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils) Curl in Ream Flat within 5 mm (0.02 in.) Cut with sharp blades with no visible Cut Edge Conditions fray. Must not scorch, melt, offset, or release Fusing Compatibility hazardous emissions when heated to 200 °C (392 °F) for 0.1 second.

  • Page 132: Printer And Paper Storage Environment

    Printer and Paper Storage Environment Paper storage environmental conditions directly affect the feed operation. Ideally, the printer and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper.
  • Page 133 7.18 PPENDIX...
  • Page 134 NDEX cancel, print 4.4 paper jams, clear 6.7 clean, printer 5.5 paper load cleaning sheet, print 5.7 in manual feeder 3.8 connect in tray 2.6 parallel cable 2.9 paper size 3.3 power cord 2.11 paper, capacity 3.3 USB cable 2.10 paper, guidelines 3.4 control panel,use 1.6 print...
  • Page 135 software install 2.14 Linux 7.2 overview 2.13 reinstall 2.15 system requirements 2.14 uninstall 2.17 specification paper 7.13 printer 7.12 toner install 2.4 life 5.2 recycle 5.2 redistribute 5.3 replace 5.4 toner save 4.8 watermark create 4.20 delete 4.21 edit 4.21 print 4.19...

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