Frequently Asked Questions - KGuard Security Easy Link EL421 User Manual

Problem
I cannot access the DVR
through my mobile phone.

7.2 Frequently Asked Questions

FAQ
How to check the DVR
QR code?
What does "H" displayed
on the screen mean?
The DVR is hot to the
touch, will this cause any
problems?
Can the HDD be
upgraded with a
standard PC hard drive?
Is it possible to
simultaneously record
and playback previously
recorded files?
Is it possible to delete
individual recordings
from the unit?
Is it possible to view the
system on Mac or Linux?
Possible Solution
• Check if the network cable is properly connected to the DVR.
• Check if the network settings are properly configured. See
Network" on page
• Make sure the mobile device utility is properly installed on your mobile
phone.
Answer
• Go to Main Menu
displayed in DVRID.
• This means that the HDD cannot be detected or it is incorrectly formatted.
• For sustained performance and reliability, ensure adequate ventilation around the
unit and keep the DVR away from direct sunlight or heat sources.
• Yes, a 3.5" HDD with SATA connection can be used. However, for sustained
reliability, a CCTV/AV hard drive is recommended.
• Yes, by entering the Playback menu, existing recordings can be played while
recording is still in progress.
• No, you can only delete all recordings at the same time. If you wish to delete the
recordings, you need to format the HDD.
Warning:
Formatting the HDD will erase all existing recordings! Make sure you back up the files
before performing this action.
• Yes. The system can be used on a mobile phone or via Safari / Windows
Explorer.
Chapter 7: Troubleshooting & FAQ
52.
> SYSTEM and select the Info tab. The QR code is
"4.4 Setting the
Internet
®
DVR User's Manual
111