KGuard Security Aurora Series User Manual

KGuard Security Aurora Series User Manual

Digital video recorder with cloud technology
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USER MANUAL

DVR with Cloud Technology
Aurora Series
Default user name: admin
Default password: 123456

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Summary of Contents for KGuard Security Aurora Series

  • Page 1: User Manual

    USER MANUAL DVR with Cloud Technology Aurora Series Default user name: admin Default password: 123456...
  • Page 2: About This Manual

    Preface About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred.
  • Page 3: Safety Information

    Preface Safety Information Caution Warning This is the symbol for indicating any potential hazard, The lighting flash with an arrow head symbol, in an equilateral triangle, is intended to alert the user. risk or condition requiring special attention. There is dangerous “voltage” presence near by the The user needs to refer to the important operating and maintenance or servicing instructions.
  • Page 4: Table Of Contents

    Contents Contents About this Manual ........................2 FCC Compliance Statement....................... 2 Copyright ..........................2 Safety Information ........................3 Introduction ....................... 7 Product Overview ........................7 Front Panel ........................7 Rear Panel ........................7 4-Channel DVR ......................7 8-Channel DVR ......................7 16-Channel DVR ......................
  • Page 5 Contents Display Setup ........................34 Display ........................34 Margin ........................36 Auto Sequence ...................... 36 Main Output ......................37 Record Setup ........................38 Basic ........................38 Bit rate ........................38 Schedule ........................ 39 User Setup ........................40 Advance Menu ........................42 Alarm Setup ........................
  • Page 6 Contents Settings ........................... 65 Load Default Settings .................... 66 Logout ............................. 66 Web Client ......................67 PC login ........................... 67 Interface Overview ......................... 68 Switching Screen Modes ....................69 Video Playback ........................70 Searching and Playing Videos ..................70 Downloading Recorded Videos ..................71 Configure Settings ........................
  • Page 7: Introduction

    Aurora Series: Introduction Introduction Product Overview Front Panel LINK POWER 4 CH 1) Menu: Press to enter the menu. 5) IR receiver: Receives incoming remote control commands. 2) Esc: Press to exit the current menu. 6) HDD LED: Lights blue when the HDD is being accessed.
  • Page 8: 16-Channel Dvr

    Aurora Series: Introduction 16-Channel DVR VIDEO IN AUDIO AUDIO CVBS DC+12V HDMI RJ45 E-SATA ALM IN 1) Power Input: Connects to the power adapter. Use 8) Video Output: Connects to a monitor or television only the supplied power adapter. via BNC.
  • Page 9: Remote Control

    Aurora Series: Introduction Remote Control STANDBY LOGIN/LOCK MENU EXIT RECORD STOP EXTRA AUDIO MUTE 1) Login/Lock: Press to login/lock the main menu. 13) -: Press to decrease the volume level. 2) Numeric keys (1~0): Press to display channel 1~16. 14) Record: Press to start manual recording.
  • Page 10: Mouse

    Aurora Series: Introduction Mouse The DVR is supplied with a USB mouse that you can use to operate the DVR. Simply plug in the supplied mouse into the USB mouse connector at the rear panel of the device. Mouse Operation...
  • Page 11: Getting Started

    Aurora Series: Getting Started Getting Started Installing the Hard Disk Drive Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not pre-installed, follow the installation instructions on this user manual.
  • Page 12 Aurora Series: Getting Started Step 3: Secure HDD Align the HDD to the holes on the DVR case and secure the HDD using the four (4) supplied screws. Step 4: Replace the cover Attach the cover and the screws back in place.
  • Page 13: Making Connection

    Aurora Series: Getting Started Making Connection Basic Connection 4-Channel / 8-Channel DVR Camera Wall outlet Connect the camera cable(s) to the video input of the DVR via BNC connector. RJ45 VIDEO AUDIO IN AUDIO OUT CAUTION RISK OF ELECTRIC SHOCK...
  • Page 14: 16-Channel Dvr

    Aurora Series: Getting Started 16-Channel DVR Camera Wall outlet Connect the camera cable(s) to the video input of the DVR via BNC connector. VIDEO IN AUDIO AUDIO CVBS DC+12V HDMI RJ45 E-SATA ALM IN Wall outlet Internet Notebook/PC Mobile Phones...
  • Page 15: Connecting To Other Devices

    Aurora Series: Getting Started Connecting to Other Devices 4-Channel / 8-Channel DVR Microphone Speaker Connect the speaker Connect the microphone using RCA cable using RCA cable connection. connection. RJ45 VIDEO AUDIO IN AUDIO OUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN...
  • Page 16: 16-Channel Dvr

    Aurora Series: Getting Started 16-Channel DVR Speaker Microphone Connect the speaker using RCA cable connection. Connect the microphone using RCA cable connection. VIDEO IN AUDIO AUDIO CVBS DC+12V HDMI RJ45 E-SATA ALM IN Alarm sensor in When using a PTZ speed...
  • Page 17: Easy Network Setup

    Aurora Series: Getting Started Easy Network Setup The outstanding feature of this DVR is that you do not need to do any complicated network settings to set up the DVR for remote live view on smart phone/pad/web browsers (MyKguard) or uploading images to Cloud.
  • Page 18 Aurora Series: Getting Started Step 2: Login to MyKguard Open your computer IE browser (IE8 or above) and enter http://www.mykguard.com in the URL box. Enter the DVR ID and password on Quick Login. Then click Login. Note: DVR ID can be found at the following: (1) On the DVR QR Code sticker.
  • Page 19: Basic Connection For Uploading Images To Cloud

    Aurora Series: Getting Started Basic Connection for Uploading Images to Cloud Step 1: Connect the DVR to network a. Connect the power adapter to the DVR. See “Making Connection” on page 13. b. Connect a RJ-45 cable from the LAN port on the back of the DVR to an available port on a router.
  • Page 20 Aurora Series: Getting Started b. Via scanning QR code A “QR code” also appears on the screen after clicking ActiveCloud. Using your smart phone/pad, simply scan the QR code and confirm the link to activate the Dropbox cloud storage. Note: Prior scanning the QR code with the smart phone/pad, you need to download the Kview QR application.
  • Page 21: Setup Wizard

    Aurora Series: Getting Started Setup Wizard The Setup Wizard will appear the first time you start the DVR. It will guide you to configure initial DVR settings including time setup, network setup, and other basic settings. Follow the on-screen instructions to complete the initial setup.
  • Page 22: Basic Setup

    Aurora Series: Getting Started Basic Setup Click Time tab to configure the date and time settings. See “Date/Time” on page Click DST tab to configure the Daylight Saving Time settings. See “DST (Daylight Saving Time)” on page Network Setup & Testing...
  • Page 23: Ddns & Port Setup

    Aurora Series: Getting Started If you are using PPPoE connection, select PPPoE tab. Specify User name and Password. “LAN” on page 49 for further more information. DDNS & Port Setup To enable remote live view the DVR via MyKguard, you need to enable...
  • Page 24: Hdd Setup

    Aurora Series: Getting Started HDD Setup Display the HDD status and capacity. To format the HDD, check the Format box and click Format. Overwrite: Select an overwrite interval options. By days: Define the beginning date of the files that will be overwritten.
  • Page 25: Operating The Dvr

    Aurora Series: Operating the DVR Operating the DVR Logging in Enter the user name and password before entering the Main menu. Note: The default user name and password are: User name: admin Password: 123456 Main Screen Once you turn on the DVR, the live view screen appears.
  • Page 26: Task Bar

    Aurora Series: Operating the DVR Task Bar To open the task bar, do one of the following: • Right-click on any place on the screen. • Press the Menu button on the remote control. To access the Main menu or other common functions, click the respective icon.
  • Page 27 Aurora Series: Operating the DVR Click to switch to 4-window display. Click to switch to 6-window display. Click to switch to 8-window display. DVR User’s Manual...
  • Page 28 Aurora Series: Operating the DVR Click to switch to 9-window display. Click to start/stop rotation of channel display. To customize the auto sequence order, see “Auto Sequence” on page Click to access the Color Setup menu. To adjust image hue, brightness, contrast, and saturation settings, select the channel and drag the slider bar to adjust the color item setting.
  • Page 29 Aurora Series: Operating the DVR Click to access the Volume Control bar. Drag the slider to adjust the volume level. Click to turn mute on or off. Click to access the PTZ Control panel. • Select the desired channel. • Click the direction arrow to select the direction of the PTZ camera. For the other function settings, see below: Increase the iris level.
  • Page 30 Aurora Series: Operating the DVR Click to open the video playback screen. Select the desired time slot that you want to play. To play in full screen, click a channel. See “Playing Videos” on page 57 for more details. DVR User’s Manual...
  • Page 31: Configuring Dvr Settings

    Aurora Series: Configuring DVR Settings Configuring DVR Settings Main Menu System Basic Date/Time Display Record User Alarm Advance Network COMM P.T.Z Record Search Main Menu Log Search Disk management USB Storage e-SATA (16-channel only) Device Information Network status Online users...
  • Page 32 Aurora Series: Configuring DVR Settings Click to enter the Main menu. Select one of the menu options and configure the necessary settings: Basic menu Configure the system, date/time, display, record, and user settings. Advance menu Configure alarm, network, internet application, and PTZ settings.
  • Page 33: Basic Menu

    Aurora Series: Configuring DVR Settings Basic Menu System Setup Device name: Enter the desired name for the DVR. The name can be composed of alphanumeric characters and is used to identify this device in your list of activated DDNS accounts.
  • Page 34: Dst (Daylight Saving Time)

    Aurora Series: Configuring DVR Settings Time zone: Select the time zone in your location. Note: In the USA, EST (Eastern Standard Time) is GMT -5:00, where PST (Pacific Standard Time) is GMT -8:00. The UK is GMT +0:00, and the East Coast of Australia is GMT +10:00.
  • Page 35: Color Settings

    Aurora Series: Configuring DVR Settings Time/Name: Choose to hide or display the recording data (time, date, or channel) during recording. See “Overlay Settings” on page 36. Copy CH/To CH: Select to copy the current settings to all channels or one specific channel. Click the arrow to select an option and then click Copy.
  • Page 36: Margin

    Aurora Series: Configuring DVR Settings • Overlay Settings Use these settings to include a date/time and camera name on a video stream per channel. In Time/Date, click Settings and select the channel that you want to set the overlay settings.
  • Page 37: Main Output

    Aurora Series: Configuring DVR Settings Mode: Allows to configure how many channels are displayed on the screen. The available options include 1 x 1 (one channel in full screen), 2 x 2 (four channels), 3 x 3 (nine channels) , 4 x 4 (sixteen channels) depending on the number of DVR channels..
  • Page 38: Record Setup

    Aurora Series: Configuring DVR Settings Record Setup Basic Set the audio function and recording mode for each channel. Enable: Check to enable or uncheck to disable the record mode for a channel. Audio: Check to enable the audio recording for a channel. Uncheck to disable this option.
  • Page 39: Schedule

    Aurora Series: Configuring DVR Settings Note: If the record mode setting is set to 960H, it is recommended to use a 600 TVL or higher resolution camera. Frame rate: Select how many images per second the DVR will record. According to the standard, “Real time” is 30fps (NTSC) or 25fps (PAL).
  • Page 40: User Setup

    Aurora Series: Configuring DVR Settings • Recording Schedule Setup You can also double-click the time slot to set the recording mode and schedule. Start time/End time: Enter the Start time and End time information when the recording begins and ends.
  • Page 41: Configuring Other Users

    Aurora Series: Configuring DVR Settings • Configuring Other Users In Basic user menu you can specify the user name, password, MAC address and allow the binding client MAC or not. User name: Select a name for the user you want to define. The best usernames are short and relevant to the speciality of the user they’re...
  • Page 42: Advance Menu

    Aurora Series: Configuring DVR Settings • Authorizing Other Users The administrator can grant access rights to users in the following categories: • Basic (system, data/time display, record) • Advanced (Alarm, Network, COMM, P.T.Z) • Playback (CH1 ~ CH8) • Backup (CH1 ~ CH8) •...
  • Page 43: Set Motion Detection Area

    Aurora Series: Configuring DVR Settings Note: • It is advised to avoid using wireless cameras with any of the motion recording equipment. The wireless technology is sensitive to interference, and therefore common issues like static and image distortion might trigger the motion detection unintentionally.
  • Page 44 Aurora Series: Configuring DVR Settings • Motion Schedule Setup Prior defining the motion schedule, make sure the channel you want to associate it with is Enabled. In Schedule, click Settings and double- click the time slot to set the schedule.
  • Page 45: Sensor

    Aurora Series: Configuring DVR Settings Note: Be sure to complete the E-mail and DNS server settings before enabling this function. Alarm output: If an alarm device is connected, check the box to make the device sound the alarm when motion is detected.
  • Page 46 Aurora Series: Configuring DVR Settings • Sensor Schedule Setup In Schedule, click Settings and double- click the time slot to set the schedule. Start time/End time: Enter the Start time and End time information when the sensor detection begins and ends.
  • Page 47: Video Loss

    Aurora Series: Configuring DVR Settings Note: Be sure to complete the E-mail and DNS server settings before enabling this function. Alarm output: If an alarm device is connected, check the box to make the device sound the sensor when triggered.
  • Page 48: Others

    Aurora Series: Configuring DVR Settings Others Customize the event(s) alarm settings. Disk error: Select Enable to trigger the alarm if the DVR has trouble to access or detect the hard disk drive. Disk full: Select Enable to trigger the alarm when the hard disk drive is full.
  • Page 49: Lan

    Aurora Series: Configuring DVR Settings To access the DVR over local area network, you need to configure the LAN parameters of your DVR Prior configuring the LAN interface, confirm the type of internet connection you are using and the related network connection parameters with your Internet Service Provider (ISP) or network administrator to complete the setup.
  • Page 50: Pppoe

    Aurora Series: Configuring DVR Settings PPPoE Select if you are using PPPoE connection. With PPPoE (Point-to- Point Protocol over Ethernet), your DVR is most likely connected to a DSL modem, and your ISP has supplied you with an authentication user name and password to the Internet.
  • Page 51: Sub-Stream

    Aurora Series: Configuring DVR Settings Sub-stream The sub-stream is the video stream that the DVR will send to remote devices via a network or the Internet. It is the lower-quality stream as a reduction in video size, using constant bit-rate and thus making it easier to send over a network.
  • Page 52: Ddns

    Aurora Series: Configuring DVR Settings DDNS DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system.
  • Page 53: Upnp

    Aurora Series: Configuring DVR Settings Sending interval: Select an e-mail sending interval. Mail server(SMTP): Enter the SMTP Server of the sending e-mail server. If you do not know the SMTP mail server address, please consult with the e-mail service provider or check the information on their web page.
  • Page 54: Cloud

    Aurora Series: Configuring DVR Settings Cloud At present, your DVR supports the Dropbox cloud storage. Before setting up the cloud storage on the DVR, make sure your Dropbox account has been created and active (Dropbox website: www.dropbox.com) and the network settings of your DVR has been configured properly.
  • Page 55: Ptz Setup

    Aurora Series: Configuring DVR Settings PTZ Setup Here you can configure the DVR to be able to operate PTZ devices. PTZ stands for Pan, Tilt & Zoom. The DVR is compatible with many - but not all - PTZ devices available. For more information, please consult the vendor.
  • Page 56: Backing Up Videos

    Aurora Series: Configuring DVR Settings Search: After selecting date, time, video type, and channel, click to search for recorded files. The search results are displayed on the right window. First/Prev/Next/Last: Click to browse the search result page by page. Lock: After selecting Unlock recorded files, click to lock the files. The locked files cannot be overwritten.
  • Page 57: Playing Videos

    Aurora Series: Configuring DVR Settings Playing Videos After selecting date, time, video type, and channel, click Playback to enter the playback mode interface. The selected video file is displayed on the screen. Use the on-screen calendar to make changes to the dates and control bar to control the video playback.
  • Page 58: Trimming Videos

    Aurora Series: Configuring DVR Settings Playback Screen (Hide Time Line) Playback Screen (Hide Time Line and Control Bar) Trimming Videos To mark the start and end trimming time during playback in full screen, do the following: • Drag the slider to where you would like to start trimming and click the icon.
  • Page 59: Log Search

    Aurora Series: Configuring DVR Settings To save the trimmed video, click the icon. Select the file that you want to save and check the Backup box. Then click Backup to save the file into the selected USB drive. Note: • Before backing up the recorded file, be sure to plug a USB device into the USB port of the DVR.
  • Page 60: Disk Management

    Aurora Series: Configuring DVR Settings Disk Management Formatting HDD Displays the HDD connected to the internal SATA port. To make sure that the hard disk drive is properly set, it is important to configure the hard disk drive settings before its initial usage.
  • Page 61: Managing Usb Disk Drive

    Aurora Series: Configuring DVR Settings Managing USB Disk Drive Click Manage to view or delete file(s) stored in the USB disk drive. To delete folder(s)/file(s), check the respective box(es) and click Delete. An “Are you sure that you want to delete the file?”...
  • Page 62: Information

    Aurora Series: Configuring DVR Settings Information Device Display the DVR information including the device name and ID, serial number, firmware version, MAC address, and DVR ID. The device information is mainly used by the technical support, in the event that you require assistance.
  • Page 63: Record

    Aurora Series: Configuring DVR Settings Record Display the specific channel recording settings including video resolution, frame rate, quality, and recording capacity (per hour). Click Exit to close the current screen. Maintenance Basic Configure the automatic system maintenance, update the firmware settings, or reboot the DVR manually.
  • Page 64: Manual Reboot

    Aurora Series: Configuring DVR Settings Manual Reboot Click Reboot to reboot the DVR. A message appears, click Yes to confirm the operation. Set Auto Maintenance To maintain the operational integrity of the DVR, it is recommended to reboot your DVR periodically. Similarly to the PC that becomes unstable if left on for a very long time, the DVR may become unstable if not rebooted periodically.
  • Page 65: Update System Firmware

    Aurora Series: Configuring DVR Settings Update System Firmware Use this feature to update the firmware with the latest version. Download the firmware folder named “dvrupgrade” and save the folder in a USB flash drive. Insert the USB flash drive into a USB port of the DVR and click Firmware upgrade to update the firmware.
  • Page 66: Load Default Settings

    Aurora Series: Configuring DVR Settings Load Default Settings Use this feature to restore the factory default settings of the DVR. In Load factory default settings, click Settings to load the default settings. Check the respective setting option box that you want to restore.
  • Page 67: Web Client

    Aurora Series: Web Client Web Client Use Web Client to remotely access the DVR at anytime. Before accessing Web Client for first time: • Ensure that the Network settings of the DVR is properly configured. See “LAN” on page • Your computer has a web browser, such as Internet Explorer or Safari, installed.
  • Page 68: Interface Overview

    Aurora Series: Web Client Interface Overview After you login to Web Client, the Live screen appears. Note: The number of channels displayed may vary depending on the DVR model. The illustration below is from a 8-channel DVR. Click to exit the Web Client.
  • Page 69: Switching Screen Modes

    Aurora Series: Web Client Switching Screen Modes The Live screen can be viewed in different modes. Click the respective icon on the task bar to switch to different display mode. Click to switch to Full Window mode. Click to switch to Full Screen (panel control is hidden) mode.
  • Page 70: Video Playback

    Aurora Series: Web Client Video Playback Click Playback tab remotely search, play, and download recorded videos. Searching and Playing Videos Configure the search options (see “Search” on page 55). Click to switch between Manage the Record List and Search Result Page.
  • Page 71: Downloading Recorded Videos

    Aurora Series: Web Client Downloading Recorded Videos Click to download the video to your Select the box of the local hard disk. See “Local Settings” files that you want to on page 77 for details on setting download. download path folder.
  • Page 72: Configure Settings

    Aurora Series: Web Client Configure Settings Click Configure tab to remotely configure the DVR. Main menu Menu option/setting The available menu options and setting configurations are very similar to the DVR system menu. Note: The relevant page reference for additional information is listed on each menu item.
  • Page 73: Date/Time

    Aurora Series: Web Client Date/Time Configure the date, time, and daylight saving time settings. • Select the Date/Time tab to configure the date and time settings. Refer to “Date/Time” on page • Select the DST tab to configure the daylight saving time settings.
  • Page 74: Record

    Aurora Series: Web Client Record Customize the recording settings and schedule. Refer to “Record Setup” on page User Change the password and authorize users and set the access rights in using the DVR. Refer to “User Setup” on page DVR User’s Manual...
  • Page 75: Alarm

    Aurora Series: Web Client Alarm Customize the motion, sensor, video loss, and other event(s) recording settings. • Select the Motion tab to customize the motion recording settings. Refer to “Motion” on page • Select the Sensor tab to customize the sensor alarm settings. Refer to “Sensor”...
  • Page 76: Comm

    Aurora Series: Web Client COMM Configure Internet related application settings. Note: Be sure that the DVR network connection is properly configured before proceeding with the folllowing setup. • Select the MyKguard tab to enable remote access the DVR via MyKguard. Refer to “MyKguard”...
  • Page 77: Local Settings

    Aurora Series: Web Client Local Settings Specify the local path directory to save downloaded videos, files, and snapshots. Set the recording length for each video file (5/10/15/30 minutes) and click the corresponding Browse button to modify the path. Click Apply to save the settings.
  • Page 78: Appendix

    Aurora Series: Appendix Appendix Troubleshooting If you experience any problems in using the DVR, try the following solutions to these common problems before calling for service. If problems persist, contact the customer service in your area. Question: The DVR does not turn on and the indicators are not lit.
  • Page 79: Specifications

    Aurora Series: Appendix Specifications Model AR421 AR821 AR1621 No. of Channel 4 Channels 8 Channels 16 Channels Cloud Cloud Storage Storage Mode Schedule / Motion Detection Video Video Format NTSC or PAL Video Input 4 BNC Inputs 8 BNC Inputs...
  • Page 80 Aurora Series: Appendix Model AR421 AR821 AR1621 Backup Method HDD, USB, Network Power Supply 12V/2A Operating Temperature -10°C to 55°C ( 14°F to 131°F ) (without HDD) Storage Temperature -20°C to 70°C (-4°F to 158°F) Working Humidity 10% ~ 90%...
  • Page 81 Copyright © 2013 All rights reserved Customer Support KGUARD INFORMATION CO., LTD. USA Technical Support Contact Address: 4F, No.113, Jian 2nd Road, TEL:1-949-450-0052 Jhonghe District, New Taipei City 23585, Taiwan Email: support@kworldcomputer.com TEL: +886-2-8228-6080 FAX: +886-2-8221-6857 Email: support@kguardsecurity.com...

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