KGuard Security Easy Link EL421 User Manual

KGuard Security Easy Link EL421 User Manual

Dvr with cloud technology easy link series
Table of Contents

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USER MANUAL

DVR with Cloud Technology
Easy Link Series ( EL421/EL821/EL1621)
Default user name: admin
Default password: 123456

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Table of Contents
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Summary of Contents for KGuard Security Easy Link EL421

  • Page 1: User Manual

    USER MANUAL DVR with Cloud Technology Easy Link Series ( EL421/EL821/EL1621) Default user name: admin Default password: 123456...
  • Page 2: Table Of Contents

    Contents Contents About this Manual ........................6 FCC Compliance Statement....................... 6 Copyright ..........................6 Safety Information ........................7 Chapter 1: Product Overview ................8 1.1 Features ..........................8 1.2 Accessories ......................... 8 4-Channel / 8-Channel DVR ..................8 16-Channel DVR ...................... 9 1.3 Parts and Functions ......................
  • Page 3 Contents 3.6.1 Screen Icons ......................29 3.6.2 Virtual Keyboard ....................30 3.6.3 Locking the Screen ....................30 3.6.4 Pop-up Menu ......................31 3.6.5 On Screen Display (OSD) menu ................32 3.7 Screen Modes ........................33 3.7.1 Live View ....................... 33 3.7.2 Split Mode ......................
  • Page 4 Contents 4.7.1 General Settings ....................65 Synchronizing Time with NTP Server ..............65 Setting Daylight Saving Time ................. 66 4.7.2 User and Password Settings................... 67 Changing the Password ..................67 Configuring Other Users..................68 Authorizing Other Users ..................69 4.7.3 View System Info ....................70 4.8 Advanced Settings ......................
  • Page 5 Contents PTZ Setup ......................99 5.5.7 Managing System Settings ................... 100 General Setup ..................... 100 Administrator Account Setup ................101 User Account Setup .................... 102 System Information ..................... 102 5.5.8 Advanced Settings ....................103 Firmware Update ....................103 Load Default Settings ..................104 Events Settings ....................
  • Page 6: About This Manual

    Preface About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred.
  • Page 7: Safety Information

    Preface Safety Information Caution Warning This is the symbol for indicating any potential hazard, The lighting flash with an arrow head symbol, in an risk or condition requiring special attention. equilateral triangle, is intended to alert the user. There is dangerous “voltage” presence near by the The user needs to refer to the important operating and maintenance or servicing instructions.
  • Page 8: Chapter 1: Product Overview

    Chapter 1: Product Overview Chapter 1: Product Overview 1.1 Features This device supports the following features: • H.264 compression technology • Advanced and friendly user interface with USB mouse control • Supports simultaneous multi-channel playback with IE browser of videos recorded in different time frames •...
  • Page 9: 16-Channel Dvr

    Chapter 1: Product Overview 16-Channel DVR SEARCH AUTO DISPLAY MODE ENTER MENU/ESC MUTE PLAY PAUSE /FRAME STOP SLOW ZOOM FOCUS IRIS LOCK Remote Control Mouse Batteries* CD-ROM Power Power Cord HDMI Cable RJ45 Cable Adapter Quick Guide Internal HDD Screw Kit * Not available in all countries.
  • Page 10: Parts And Functions

    Chapter 1: Product Overview 1.3 Parts and Functions 1.3.1 Front Panel 4CH DIGITAL VIDEO RECORDER Item Description HDD Indicator Lights red when the HDD is being accessed. Power Indicator Lights green to indicate the power is turned on. USB port Connects to a USB mouse, flash disk, and other external storage drive.
  • Page 11: Rear Panel

    Chapter 1: Product Overview 1.3.2 Rear Panel 4-Channel DVR VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN VIDEO AUDIO AUDIO HDMI RS-485 INPUT OUTPUT INPUT 8-Channel DVR VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN VIDEO VIDEO AUDIO AUDIO...
  • Page 12: 16-Channel Dvr

    Chapter 1: Product Overview 16-Channel DVR VIDEO OUTPUT IR-EXT G 1 2 3 4 G 5 6 7 8 RS-485 ALARM SENSOR AUDIO AUDIO VIDEO INPUT HDMI INPUT OUTPUT Connector Description Video input Connects to a maximum of 16 video input devices via BNC. Video output Connects to a video output device via BNC.
  • Page 13: Remote Control

    Chapter 1: Product Overview 1.5 Remote Control 4-Channel / 8-Channel DVR MENU AUDIO/ MUTE SEARCH Icon Description Numeric keys 1 ~ 8 Press to display channel 1 ~ 8. Numeric keys 9, 0 Press “0” key to lock or unlock the current screen. Press to display all channels.
  • Page 14: 16-Channel Dvr

    Chapter 1: Product Overview 16-Channel DVR SEARCH AUTO DISPLAY MODE ENTER MENU/ESC MUTE PLAY PAUSE /FRAME STOP SLOW ZOOM FOCUS IRIS LOCK Icon Description Icon Description Press to start manual recording. PLAY Press to play recorded video. MENU/ SEARCH Press to enter search mode. Press to enter or exit the Main Menu.
  • Page 15: Chapter 2: Installation

    Chapter 2: Installation Chapter 2: Installation 2.1 Installing the Hard Disk Drive Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not pre-installed, follow the installation instructions on this user manual. DO NOT install or remove the hard disk drive while the device power is turned on.
  • Page 16: Installing Hdd On 16-Channel Dvr

    Chapter 2: Installation 2.1.2 Installing HDD on 16-Channel DVR The 16-channel DVR supports supports one 3.5” SATA hard disk drive. To install the HDD, follow the steps below. Loosen the screws on the left, right, and rear sides as Align the HDD to the holes on the DVR case and shown.
  • Page 17: Connecting The Power

    Chapter 2: Installation 2.2 Connecting the Power Use only the supplied power adapter that came with the DVR. Connect one end of the power 4-Channel DVR / 8-Channel DVR adapter to the power connector VIDEO on the back of the DVR. OUTPUT CAUTION RISK OF ELECTRIC SHOCK...
  • Page 18: Vga Connection

    Chapter 2: Installation 2.3.2 VGA Connection Connect the video output of the DVR to the monitor via VGA connector as shown. 4-Channel DVR / 8-Channel DVR VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN VIDEO VIDEO AUDIO AUDIO HDMI RS-485 INPUT...
  • Page 19: Connecting The Cameras

    Chapter 2: Installation 2.4 Connecting the Cameras Connect the camera cable(s) to the video input of the DVR via BNC or RS-485 connection. 2.4.1 BNC Connection Connect the camera cable(s) to the video input of the DVR via BNC connector as shown. Note: The illustration below is of an 8-channel DVR.
  • Page 20: Connection

    Chapter 2: Installation 2.4.2 RS-485 Connection 4-Channel / 8-Channel DVR If you are using a PTZ speed dome, connect the camera cable to the VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK video input of the DVR via RS-485 DO NOT OPEN connector as shown.
  • Page 21: Connecting The Sensors

    Chapter 2: Installation 2.6 Connecting the Sensors Note: Available in 16-channel DVRs only. You can connect sensors up to 8 channels. The connectors are labelled according to channels. 16-Channel DVR VIDEO OUTPUT IR-EXT G 1 2 3 4 G 5 6 7 8 RS-485 ALARM SENSOR AUDIO...
  • Page 22: Connecting To Network

    Chapter 2: Installation 2.8 Connecting to Network For remote monitoring, connect the DVR to the internet via wired network connection. 4-Channel / 8-Channel DVR VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN VIDEO VIDEO AUDIO AUDIO HDMI RS-485 INPUT INPUT OUTPUT...
  • Page 23: Connecting To Speakers

    Chapter 2: Installation 2.10 Connecting to Speakers You can connect speakers to the DVR via RCA connection. 2.10.1 RCA Connection Connect the speaker using RCA cable connection as shown. 4-Channel DVR / 8-Channel DVR VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN VIDEO VIDEO...
  • Page 24: Chapter 3: Getting Started

    Chapter 3: Getting Started Chapter 3: Getting Started 3.1 Easy Network Setup for Remote Live View on Smart Phone/ The outstanding feature of this DVR is that you do not need to do any complicated network settings to set up the DVR for remote live view on smart phone/pad.
  • Page 25: Starting Up

    Chapter 3: Getting Started 3.3 Starting Up Connect the power adapter to the DVR. See “2.2 Connecting the Power” on page 17 for further details. 3.4 Set Startup Wizard When the Startup Wizard screen appears on the screen, click Next Step to continue. To cancel the Startup Wizard, uncheck the “...
  • Page 26 Chapter 3: Getting Started Set the date, time, OSD language, and video format settings. See “4.7.1 General Settings” on page Set the network and email settings. See “4.4.1 Network Settings” on page 52 “4.4.3 Email Settings” on page DVR User’s Manual...
  • Page 27 Chapter 3: Getting Started Click Apply to save the settings. When the initial setup process is complete, click OK. Note: To prevent the Wizard Setup screen appears every time the system reboots, set the StartupWizard setting to Disable in ADVANCED menu. DVR User’s Manual...
  • Page 28: Shutting Down

    Chapter 3: Getting Started 3.5 Shutting Down To properly turn off the DVR power, do the following: In the preview mode, right-click on the mouse to display the pop-up menu on the bottom of the screen. Select Main Menu > ADVANCED, and then click Shut Down. You can also access the main menu by pressing the MENU button on the remote control or the Menu key on the front panel.
  • Page 29: The Main Screen

    Chapter 3: Getting Started 3.6 The Main Screen 3.6.1 Screen Icons There are four types of recording indicator on the main screen of each channel. Channel title Current date & time Recording indicator 4-window display 8-window display 16-window display Icon Description Note: Motion detector is activated.
  • Page 30: Virtual Keyboard

    Chapter 3: Getting Started 3.6.2 Virtual Keyboard The virtual keyboard automatically appears on the screen if data entry is required. Typed characters are displayed here. Click to delete a character. Click to enter the text. Click to toggle the keyboard to upper case. 3.6.3 Locking the Screen The screen is locked to protect unauthorized OSD operation.
  • Page 31: Pop-Up Menu

    Chapter 3: Getting Started If you want to modify the user name, enter desired name in User Name. Click the Password box to enter the password. Then, click Apply. Click OK. 3.6.4 Pop-up Menu With the Pop-up menu, you can access to the main menu and other common features. To bring up the Pop-up Menu, click on the right mouse button or press the MENU button on the remote control.
  • Page 32: On Screen Display (Osd) Menu

    Chapter 3: Getting Started 3.6.5 On Screen Display (OSD) menu You can access the OSD menu by one of the following ways: • Right-click on the mouse and select Main Menu. • Press the MENU button on the remote control, then select Main Menu •...
  • Page 33: Screen Modes

    Chapter 3: Getting Started 3.7 Screen Modes 3.7.1 Live View By default, all channels are displayed on the screen in grid form. To view the live image of any channel on full screen, simply double-click the left mouse button. Double-click the left mouse button again to return to the window-display of all cameras.
  • Page 34: Split Mode

    Chapter 3: Getting Started 3.7.2 Split Mode You can customize the 16 channels to be displayed separately on a 4-window or 9-window display or show all 16 channels on the screen. There are 3 split mode options: In the preview mode, right-click on the mouse to display the pop-up menu. Select one of the following options: •...
  • Page 35: Rotate View

    Chapter 3: Getting Started 3.7.4 Rotate View With this function, the system will automatically rotate the display through all the channels and split window display. To enable rotate view: In the preview mode, right-click on the mouse to display the Pop-up menu. Select Start Rotate.
  • Page 36: Using Ptz Controls

    Chapter 3: Getting Started 3.8 Using PTZ Controls If you are using a PTZ speed dome camera, you can configure the PTZ control settings. In the preview mode, right-click on the mouse to display the Pop-up menu. Select PTZ. Note: This option is not available if the PTZ camera is in Cruise mode.
  • Page 37: Cruise Mode

    Chapter 3: Getting Started 3.8.1 Cruise Mode Use the Start Cruise function to allow the PTZ camera to start cruising. In the preview mode, right-click on the mouse to display the Pop-up menu. Select Start Cruise. To disable cruise: Right-click on the mouse to display the Pop-up menu. Select Stop Cruise.
  • Page 38: Manual Recording

    Chapter 3: Getting Started 3.10 Manual Recording With this function, you can manually record the video. The system will continuously record the video until you manually stop the recording. To enable manual recording: In the preview mode, right-click on the mouse to display the Pop-up menu. Select Start Record.
  • Page 39: Chapter 4: Using The Dvr

    Chapter 4: Using the DVR Chapter 4: Using the DVR 4.1 Setting the Display With the DISPLAY menu, you can adjust the display settings such as channel type, window position, color, enable live time, set the privacy zone, and other settings. The DISPLAY menu is divided into three sections: •...
  • Page 40: Output Settings

    Chapter 4: Using the DVR 4.1.2 Output Settings In the preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > DISPLAY, then select the Output tab. Modify the necessary settings: Menu item Description Video Output To set the video output setting of the main monitor used for live view display.
  • Page 41: Privacy Zone Settings

    Chapter 4: Using the DVR 4.1.3 Privacy Zone Settings You can mask up to 4 areas to hide it from being viewed on the screen. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 42: Record Setup

    Chapter 4: Using the DVR Click the right mouse button to close the Select Mask screen. Masked area After all settings are complete, click Apply. When data saving is complete, click OK. « TIP » To copy the privacy zone setting to other channels, select the channel(s) in Copy To, then click Copy. 4.2 Record Setup With RECORD menu, you can customize the recording settings, set the recording schedule and framerate.
  • Page 43: Schedule Recording

    Chapter 4: Using the DVR 4.2.2 Schedule Recording In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > RECORD, then select the Schedule tab. On Channel, select the channel you want to set the schedule. On Week, select the days of the week to implement the schedule.
  • Page 44: Record Setup

    Chapter 4: Using the DVR After all settings are complete, click Apply. « TIP » • To copy the current settings to other days, select the day, then click Copy. • To copy the current settings to other channels, select the channel, then click Copy. When data saving is complete, click OK.
  • Page 45: Searching Videos

    Chapter 4: Using the DVR 4.3 Searching Videos 4.3.1 Searching and Playing Videos In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > SEARCH. On CH, select the channel where you want to search the recorded video, or select All to search all channels. Click the Search Date box and specify the date where you want to search the recorded video.
  • Page 46 Chapter 4: Using the DVR Select the channel(s) to play simultaneously. « TIP » • To select all channels, click All. • To deselect all channels, click Clear. Click Play to start playback. The playback screen varies depending on the number of channels you selected for simultaneous playback. Examples below: Simultaneous Playback of 8 Channels Simultaneous Playback of 4 Channels...
  • Page 47: Trimming Videos

    Chapter 4: Using the DVR Options: 24 Hours, 2 Hours, 1 Hour, 30 Minutes, and Customize time frame (Click the icon ( ), and the icon turns red ( ). Click on the time bar where you desire to start, and click on the time bar again where you desire to end.) To stop the video playback, click X.
  • Page 48: Replaying Videos By Recording Date And Time

    Chapter 4: Using the DVR A confirmation message appears on the screen, select Backup to save the file. When backup is complete, click OK to close the Backup Status screen. Note: Do not remove the USB device while file transferring is in progress. Replaying Videos by Recording Date and Time If you are sure of the recording date and time, you can directly specify the recording date and time to replay the video without searching.
  • Page 49: Searching Videos By Event

    Chapter 4: Using the DVR Select the channel(s) to play simultaneously. « TIP » • To select all channels, click All. • To deselect all channels, click Clear. Click Play to start playback. 4.3.3 Searching Videos by Event In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 50: Backing Up Videos

    Chapter 4: Using the DVR 4.3.4 Backing up Videos Plug a USB device into the USB port of the DVR. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > SEARCH, select the Backup tab. On Search Date, specify the recording date.
  • Page 51: Viewing And Exporting Log

    Chapter 4: Using the DVR 4.3.5 Viewing and Exporting Log Plug a USB device into the USB port of the DVR. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > SEARCH, click the Log tab. To view the log files, click Log.
  • Page 52: Setting The Network

    Chapter 4: Using the DVR 4.4 Setting the Network To enable remote monitoring, recording, playing, or configuring the setting via KGUARD Web Client or Kview Center software, you need to configure the network settings and setup port forwarding in Router. Consult your Internet Service Provider (ISP) to determine the type of network connection you are using and the required parameters to complete the setup.
  • Page 53: Remote Stream Setup

    Chapter 4: Using the DVR Note: • Obtain these information from your network administrator or your Internet Service Provider (ISP). • If you cannot use the either of the two default ports, 80 or 9000, the specified port may be occupied by other programs or it is being blocked by your service provider.
  • Page 54: Email Settings

    Chapter 4: Using the DVR After all settings are complete, click Apply. When data saving is complete, click OK. 4.4.3 Email Settings The DVR supports sending of email notifications when events occur, such as when motion is detected or the HDD fails at the specified channel, day, and time.
  • Page 55: Email Schedule Setup

    Chapter 4: Using the DVR Email Schedule Setup Set the email notification to be sent at the specified time. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > NETWORK, select the Email tab. Click Schedule.
  • Page 56: Ddns Settings

    Chapter 4: Using the DVR 4.4.4 DDNS Settings DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system. To use this feature, you must have a DDNS account.
  • Page 57: Setting Alarms

    Chapter 4: Using the DVR 4.5 Setting Alarms On the alarm menu, you can configure the motion detection and the alarm notification settings. 4.5.1 Motion Detection Alarm Settings For added security, enable the motion detection feature. When motion is detected on a selected area, the DVR issues an alarm notification.
  • Page 58: Set Motion Detection Area

    Chapter 4: Using the DVR When data saving is complete, click OK. Set Motion Detection Area In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > ALARM. Click Setup. A grid screen with a green cursor appears. By default, the whole screen is marked for motion detection (red block). If you want to disable motion detection on an area, click the grid cursor and then drag the mouse to highlight the scope to unmark the area (transparent block) for motion detection.
  • Page 59: Other Alarm Settings (16-Channel Only)

    Chapter 4: Using the DVR 4.5.2 Other Alarm Settings (16-Channel only) For 16-channel DVRs with a connected alarm device, do the following to set up the alarm settings: In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 60: Setting The Device

    Chapter 4: Using the DVR 4.6 Setting the Device 4.6.1 Storage Device Setup To ensure the hard disk drive is properly set, it is important to configure the hard disk drive settings before its initial usage. For other external hard drive and USB device, it is recommended to format those devices before their initial usage.
  • Page 61: Formatting Usb Drive

    Chapter 4: Using the DVR Formatting USB drive To format the USB disk drive, do the following: Plug a USB device into the USB port of the DVR. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 62: Cloud Storage

    Chapter 4: Using the DVR 4.6.3 Cloud Storage You can use the Cloud Storage menu to setup a cloud storage account and receive snapshots from your DVR. Note: At present, your DVR supports the Dropbox cloud storage. Before setting up the cloud storage on the DVR, make sure your Dropbox account has been created and active (Dropbox website: www.dropbox.com) and the Network settings of your DVR has been configured properly, see “4.4.1 Network Settings”...
  • Page 63: Activate Cloud Storage

    Chapter 4: Using the DVR Activate Cloud Storage Every time the cloud storage account is changed, you must activate the account again to recognize the changes. To activate the cloud storage setting, do the following: On the CLOUD STORAGE screen, click Activate Cloud. An activation e-mail will be sent to the Receiver e-mail account.
  • Page 64 Chapter 4: Using the DVR Follow the on-screen instructions to complete the cloud account activation. After the account activation is complete, the snapshot taken at the preset time interval or by motion detection will be uploaded and stored automatically at Dropbox.
  • Page 65: System Settings

    Chapter 4: Using the DVR 4.7 System Settings On the SYSTEM menu, you can configure the date and time, user and password, video output, on screen display language, and view the system information. 4.7.1 General Settings In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 66: Setting Daylight Saving Time

    Chapter 4: Using the DVR On Enable, select Enable to allow the system to synchronize with an NTP server. On Server Address, select the NTP server. Select the Time Zone in your location. Click Apply to save the settings. Setting Daylight Saving Time In preview mode, right-click on the mouse to display the Pop-up menu.
  • Page 67: User And Password Settings

    Chapter 4: Using the DVR After all settings are complete, click Apply. When data saving is complete, click OK. 4.7.2 User and Password Settings The Users page allows you to change the password and authorize users and set the access rights in using the DVR. There is one administrator account and 6 user accounts.
  • Page 68: Configuring Other Users

    Chapter 4: Using the DVR Click Edit. If you want to modify the user name, enter desired name in User Name. Click the Password box to enter the password (see “3.6.2 Virtual Keyboard” on page 30 for details on using the virtual keyboard).
  • Page 69: Authorizing Other Users

    Chapter 4: Using the DVR Authorizing Other Users Only the administrator can grant access rights to users. To set the access rights, you must login using an administrator account, and then do the following: In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 70: View System Info

    Chapter 4: Using the DVR 4.7.3 View System Info The Version page allows you to configure the device name and ID, as well as view the MAC address, firmware version and other system information. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 71: Advanced Settings

    Chapter 4: Using the DVR 4.8 Advanced Settings The Maintain page allows you to set automatic system maintenance, load factory defaults, update the firmware settings, or reboot and power off the DVR manually. 4.8.1 Maintenance Settings Manual Reboot and Power Off To reboot or power off the DVR instantly, do the following: In preview mode, right-click on the mouse to display the Pop-up menu.
  • Page 72: Disable Startup Wizard

    Chapter 4: Using the DVR Disable Startup Wizard To prevent the Wizard Setup screen appears every time the system reboots, please disable StartupWizard here. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu > ADVANCED. Click Maintain tab.
  • Page 73: Update System Firmware

    Chapter 4: Using the DVR « TIP » To restore the maintenance schedule to default setting, click Default at the bottom of the screen. Update System Firmware Use this feature to update the firmware with the latest version. Check for available updates and download the firmware folder named “dvrupgrade”. Save the “dvrupgrade”...
  • Page 74: Save System Settings

    Chapter 4: Using the DVR Save System Settings Use this feature to save the DVR current settings. Insert the USB flash drive into a USB port of the DVR. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 75: Events Settings

    Chapter 4: Using the DVR 4.8.2 Events Settings The Events page allows you to define the type of events for the DVR to issue an alarm. In preview mode, right-click on the mouse to display the Pop-up menu. Select Main Menu >...
  • Page 76: Chapter 5: Kguard Web Client

    Chapter 5: KGUARD Web Client Chapter 5: KGUARD Web Client Use KGUARD Web Client to remotely access the DVR at anytime. To access KGUARD Web Client you must ensure the following requirements are met: • The Network settings of the DVR is properly configured. See “4.4 Setting the Network”...
  • Page 77: The Interface

    Chapter 5: KGUARD Web Client 5.2 The Interface After you login to KGUARD Web Client, the Live screen appears. Note: The number of channels displayed may vary depending on the DVR model. The illustration below is from a 16-channel DVR. No.
  • Page 78: Live Viewing

    Chapter 5: KGUARD Web Client 5.3 Live Viewing From the Live screen, use the Display Controls to open or close the channels, adjust the volume, and switch between screen modes. No. Item Description Open All Channels Click to open all channels for viewing. Close All Channels Click to close all channels for viewing.
  • Page 79 Chapter 5: KGUARD Web Client 8-Channel 9-Channel Grid 10-Channel Grid To view 8 channels on the grid, To view 9 channels on the grid, To view 10 channels on the grid, click click click 10-Channel Grid (2 Big Screens) 13-Channel Grid 13-Channel Grid (Center) To view 10 channels with 2 channels To view 13 channels on the grid,...
  • Page 80: Viewing And Recording

    Chapter 5: KGUARD Web Client 5.3.2 Viewing and Recording From the Live screen, you can choose to view or hide a channel display, start manual recording, and capture screen shots of a channel. Use the Channel Controls to manage individual channels and the Display Controls to manage all the channels at the same time.
  • Page 81: Using Ptz Controls

    Chapter 5: KGUARD Web Client 5.3.3 Using PTZ Controls If you are using a PTZ speed dome camera, use the PTZ Controls to adjust the viewing scope other PTZ settings. No. Item Description Pointer pan Click the direction arrows to select the direction of the PTZ camera. Click the middle icon to switch to auto pan.
  • Page 82: Searching And Playing Recorded Videos

    Chapter 5: KGUARD Web Client 5.4 Searching and Playing Recorded Videos You can remotely search, play, and download recorded videos. 5.4.1 Searching and Playing Videos On the Main Menu, click Playback. The Playback screen appears. 1. Select date 2. Select video type 3.
  • Page 83: Downloading Recorded Videos

    Chapter 5: KGUARD Web Client • Click the screen mode icons to change to a 1-channel, 4-channel, or full screen display. • Click the stop all controls icon then select an option. Options are: Stop all playback, Stop all download, Stop all windows.
  • Page 84: Remote Settings

    Chapter 5: KGUARD Web Client 5.5 Remote Settings Use the Remote Setting menu to remotely configure the DVR. However, some functions are only accessible if you login with an administrator account. On the Main Menu, click Remote Setting to access the Remote Setting page. Settings screen Left panel menu...
  • Page 85: Copying Settings To Other Channels

    Chapter 5: KGUARD Web Client Item Description Channel Select the channel that you want to configure. Name Enter the desired channel name to be displayed on the screen. Position Set the channel name location on the screen. Options are: • U-L: Upper left •...
  • Page 86: Privacy Zone Settings

    Chapter 5: KGUARD Web Client 5.5.2 Privacy Zone Settings You can mask up to 4 areas to hide it from being viewed on the screen. On the Main Menu, click Remote Setting. On the left panel, click Display > Privacy Zone. Select the channel.
  • Page 87: Setting The Recording

    Chapter 5: KGUARD Web Client 5.5.3 Setting the Recording Use the Record menu to remotely set the recording schedule and customize the recording settings, such as frame rate, quality, and resolution. Setting the Recording Parameters Use the recording parameters screen to recording file size, duration, etc. On the Main Menu, click Remote Setting.
  • Page 88: Setting The Recording Schedule

    Chapter 5: KGUARD Web Client Setting the Recording Schedule To automatically record a channel at a specified time, do the following: On the Main Menu, click Remote Setting. On the left panel, click Record > Schedule. The Schedule screen appears. On Channel, select the channel.
  • Page 89: Record Setup Settings

    Chapter 5: KGUARD Web Client Record Setup Settings To configure the record setup settings, do the following: On the Main Menu, click Remote Setting. On the left panel, click Record > Record Setup. The Record Setup screen appears. Modify the necessary settings. Item Description Resolution...
  • Page 90: Setting The Network Configuration

    Chapter 5: KGUARD Web Client 5.5.4 Setting the Network Configuration You can use the Network menu to setup how the DVR connects to the network. It provides 3 network connection options: Static IP, DHCP, and PPPoE. Note: Consult your network administrator or the Internet Service Provider (ISP) to determine the type of connection you are using and the required parameters to complete the setup.
  • Page 91 Chapter 5: KGUARD Web Client • If you cannot use the either of the two default ports, 80 or 9000, the specified port may be occupied by other programs or it is being blocked by your service provider. Enter other port number. In this case, you need to add the port number after the IP address.
  • Page 92: Setting The Remote Stream

    Chapter 5: KGUARD Web Client Setting the Remote Stream To configure the remote stream settings, do the following: On the Main Menu, click Remote Setting. On the left panel, click Network > Remote Stream. The Remote Stream screen appears. Modify the necessary settings. Item Description Channel...
  • Page 93: Setting The Email

    Chapter 5: KGUARD Web Client Setting the Email Use the Email menu to configure the sending and receiving email servers to send and receive email alarm notifications. On the Main Menu, click Remote Setting. On the left panel, click Network > Email. Modify the necessary settings.
  • Page 94: Email Schedule Setup

    Chapter 5: KGUARD Web Client Email Schedule Setup Set the email notification to be sent at the specified time. To configure email schedule setup, do the following: On the Main Menu, click Remote Setting. On the left panel, click Network > Email. Click Schedule.
  • Page 95: Setting Up Ddns

    Chapter 5: KGUARD Web Client Setting Up DDNS DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system. To use this feature, you must have a DDNS account.
  • Page 96: Setting The Alarm

    Chapter 5: KGUARD Web Client 5.5.5 Setting the Alarm Use the Alarm menu to select when to trigger the alarm and choose the alarm notification, such as buzzer sound, email, or full screen notification. Setting Motion Detection On the Main Menu, click Remote Setting. On the left panel, click Alarm >...
  • Page 97: Setting The Alarm Notification (16-Channel Only)

    Chapter 5: KGUARD Web Client Modify the necessary settings: Menu item Description Sensitivity Select the motion detection sensitivity rate. Options are : 1~8, wherein “8” is the most sensitive and “1” is the least sensitive. Buzzer Set the buzzer duration when motion is detected (Off/10 S/20 S/40 S/60 S). To disable buzzer, select Off.
  • Page 98 Chapter 5: KGUARD Web Client Dwell Time Select the alarm sound duration of the I/O alarm device (10S/20S/40S/60S) then check to apply the setting to each alarm type. Show Message Check the box to display a message on screen when the alarm is triggered. Send Email Check to enable email alarm notification.
  • Page 99: Setting The Device

    Chapter 5: KGUARD Web Client 5.5.6 Setting the Device Use the Device menu to view the hard disk information and setup PTZ. HDD Setup You can remotely view the hard disk information and select an overwrite option. To do this, perform the following: On the Main Menu, click Remote Setting.
  • Page 100: Managing System Settings

    Chapter 5: KGUARD Web Client Set the Protocol, Baudrate, Data Bits, Stop Bits, and Parity. Note: Check the PTZ camera specifications for the correct settings. Enable or disable Cruise. Set the Address. After all settings are complete, click Save. « TIP » •...
  • Page 101: Administrator Account Setup

    Chapter 5: KGUARD Web Client Modify the necessary settings: Menu item Description System Time Set the system date and time. Date Format Select the date format. Time Format Select the time format. Language Select the desired on-screen language. Video Format Select the video format in your location.
  • Page 102: User Account Setup

    Chapter 5: KGUARD Web Client « TIP » To cancel any modifications and retain the existing settings, click Refresh. User Account Setup To authorize user accounts, you must login with an administrator account and then do the following: On the Main Menu, click Remote Setting. On the left panel, click System >...
  • Page 103: Advanced Settings

    Chapter 5: KGUARD Web Client 5.5.8 Advanced Settings The Advanced menu allows you to set automatic system maintenance, load factory defaults, update the firmware settings, or reboot and power off the DVR manually. Firmware Update Use this feature to update the firmware with the latest version. Check for available updates and download the firmware update folder named “dvrupgrade”.
  • Page 104: Load Default Settings

    Chapter 5: KGUARD Web Client Load Default Settings Use this feature to restore the factory default settings of the DVR. On the Main Menu, click Remote Setting. On the left panel, click Advanced > Load Default. Check the menu settings that you want to restore to default values. Click Save.
  • Page 105: Set Auto Maintenance

    Chapter 5: KGUARD Web Client Menu Item Description Enable Select Enable to issue a notification when the event type occurs. Buzzer Set the buzzer duration when the event occurs (Off/10 S/20 S/40 S/60 S). To disable buzzer, select Off. Show Message Check the box to display a message on the screen when the event occurs.
  • Page 106: Local Settings

    Chapter 5: KGUARD Web Client 5.6 Local Settings Use the Local Setting menu to specify the local path directory to save downloaded videos, files, and snapshots. To configure the local settings, do the following: On the Main Menu, click Local Setting. Click the corresponding browse button to modify the path.
  • Page 107: Chapter 6: Using Kview Series Software

    Chapter 6: Mobile Device Access Chapter 6: Using KView Series Software The KView Series surveillance software provides real-time multi-channel viewing capabilities right on your smart phones, tablet PCs or on your desktop computer. The KView Series surveillance software includes: • KViewQR: Use in Android Phones and iPhones (see below) •...
  • Page 108: Kview Center

    Chapter 6: Mobile Device Access Enter the Security Code (password) of connected DVR and change the DVR name (if necessary). After all settings are complete, tap OK. Note: • The QR code is shown on the sticker on the top of the DVR. •...
  • Page 109: Kview Series Specifications

    Chapter 6: Mobile Device Access Browse for desired path to save the software, and then click Install. When the installation is complete, click Close. The KView Center shortcut icon appears on the desktop. Double-click to open KView Center. Note: To login to KView Center, please enter the default user name and password.
  • Page 110: Chapter 7: Troubleshooting & Faq

    Chapter 7: Troubleshooting & FAQ Chapter 7: Troubleshooting & FAQ 7.1 Troubleshooting If you experience any problems in using the DVR, try the following solutions to these common problems before calling for service. If problems persist, contact the customer service in your area. Problem Possible Solution The DVR does not turn on...
  • Page 111: Frequently Asked Questions

    Chapter 7: Troubleshooting & FAQ Problem Possible Solution I cannot access the DVR • Check if the network cable is properly connected to the DVR. through my mobile phone. • Check if the network settings are properly configured. See “4.4 Setting the Network”...
  • Page 112: Appendix: Specifications

    Appendix: Specifications Appendix: Specifications Model EL421 EL821 EL1621 No. of Channel 4 Channels 8 Channels 16 Channels Cloud Cloud Storage Storage Mode Schedule / Motion Detection Video Video Format NTSC or PAL 4 BNC Inputs 8 BNC Inputs Video Input...
  • Page 113 Appendix: Specifications Model EL421 EL821 EL1621 General PTZ Control RS485 Built-In, supports PELCO-P & PELCO-D Sensor & Alarm I/O Port IR Extender Port Backup Method HDD, USB, Network Power Supply 12V/2A 12V/5A Operating Temperature -10°C to 50°C ( 14°F to 122°F )
  • Page 114 Copyright © 2012 All rights reserved Customer Support KGUARD INFORMATION CO., LTD. USA Technical Support Contact Address: 4F, No.113, Jian 2nd Road, TEL:1-949-450-0052 Jhonghe District, New Taipei City 23585, Taiwan Email: support@kworldcomputer.com TEL: +886-2-8228-6080 FAX: +886-2-8221-6857 Email: support@kguardsecurity.com...

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