Maintenance and troubleshooting
This chapter describes how to troubleshoot your switch.
This section helps you handle several common password loss situations.
Console login password loss
If you forget the console login password, access the Boot menu:
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Modify BootRom password
6. Enter BootRom upgrade menu
7. Skip current system configuration
8. Set BootRom password recovery
9. Set switch startup mode
Enter your choice(0-9):
Enter 7 and restart the switch. The switch reboots with empty configuration, and you can log in through
the console port without entering the password so you can check the configuration file for the user
Boot ROM password loss
Contact HP Support for help.
Power supply failure
Built-in power supply failure
The 5800-48G (1 slot), 5800-48G TAA (1 slot), 5800-48G-PoE+ (1 slot), 5800-48G-PoE+ TAA (1 slot),
5800-24G-PoE+, 5800-24G-PoE+TAA, 5800-24G, and 5800-24G TAA switches use built-in power
supplies, and support three power input modes: AC input, RPS DC input, and concurrent AC and RPS DC
Look at the system status LED and the RPS status LED of the switch to identify a power system failure.