Maintenance And Troubleshooting; Password Loss; Console Login Password Loss; Boot Rom Password Loss - HP 5920 Series Installation Manual

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Maintenance and troubleshooting

Password loss

This section helps you handle several common password loss situations.

Console login password loss

If you forget the console login password, access the Boot menu:
BOOT
MENU
1. Download image to flash
2. Select image to boot
3. Display all files in flash
4. Delete file from flash
5. Modify BootRom password
6. Enter BootRom upgrade menu
7. Skip current system configuration
8. Set BootRom password recovery
9. Set switch startup mode
0. Reboot
Enter your choice(0-9):
Enter 7 and restart the switch. The switch reboots with empty configuration, and you can log in through
the console port without entering the password so you can check the configuration file for the user
password.

Boot ROM password loss

Contact the HP technical support for help.

Power supply failure

You can use the LEDs on the power supply to identify a power supply failure. For more information about
the LEDs on a power supply, see HP A58x0AF 650W AC (JC680A) & 650W DC (JC681A) Power
Supplies User Guide.
The LEDs on the power supply are steady green (active) or blinking green (standby) while the power
supply system is correctly working. If the LEDs behave in any other way, verify the following items:
The switch power cord is properly connected.
The power source meets the requirement.
The operating temperature of the switch is in the normal range and the power supply has good
ventilation.
39

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