Call Statistics Screen - Cisco 7960G Administration Manual

Chapter 6 Viewing Model Information, Status, and Statistics, on the Cisco IP Phone
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Call Statistics Screen

Cisco IP Phone Administration Guide for Cisco CallManager 4.0, Cisco IP Phones 7960G/7940G
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To display the Expansion Module Stats screen, follow these steps:
Procedure
Press the Settings button.
Select Status.
Select Expansion Module Stats.
To exit the Expansion Module Stats screen, press the Exit softkey.
Table 6-3 Expansion Module Statistics
Item
Link State
RX Discarded Bytes
RX Length Err
RX Checksum Err
RX Invalid Message
TX Retransmit
TX Buffer Full
Use the Call Statistics screen to view counters and statistics for the current call.
Table 6-4 explains the information that appears in this screen.
To display the Call Statistics screen, press the ? button twice rapidly during a call.
To exit the Call Statistics screen, press the Exit softkey.
Description
Overall expansion module status
Number of bytes discarded due to errors
Number of packets discarded due to improper length
Number of packets discarded due to invalid
checksum information
Number of packets that have been discarded because
a message was invalid or unsupported
Number of packets that have been retransmitted to
the expansion module
Number of packets discarded because the expansion
module was not able to accept new messages
Call Statistics Screen
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