Help; How To Get Help, If You Need It - BT Business Total Broadband User Manual

Help

How to get help – if you need it – including with connecting to
broadband and general troubleshooting.
Use this section to find help with...
Connecting to the internet using your BT Business Hub
Setting up or using a BT Business Total Broadband feature
General troubleshooting
Resetting your Hub
Help with connecting to the internet using your
BT Business Hub
For example: you can't browse the internet or send email, and your internet
connection's very slow.
What to do...
Check your Hub lights
If the Power light is flashing red, see page 30.
If the Power light is not flashing red, try restarting:
switch off power at the mains power socket
1
unplug the power cable from your Hub
2
wait for one minute
3
turn the power back on
4
plug the cable back into your Hub
5
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Help
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