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Summary of Contents for BT Total Broadband 1547
- Page 1 BT Total Broadband Getting Started 1547 Hub 3.0 UG (Project Greenback) [8].indd 1 17/09/2012 11:...
- Page 2 Start here BT Home Hub and get online. You can start setting up at any time, but if you’re new to BT Total Broadband your line might not be activated until midnight on your activation day. Unplug any existing broadband kit Connect your Hub If you’ve had broadband before –...
- Page 3 Open your web browser, go to bt.com/mybt glow blue, see page 6. and log in. To sign up to My BT, you’ll need your email address and your BT account number (you can find this on your bill). Insert the CD into your computer to continue set-up Set-up will take a few minutes.
- Page 4 If it’s past midnight, and your Hub lights aren’t on, check it’s switched on (the switch is on the back). Setting up your email You can access your BT Yahoo! Mail account from Check all cables are plugged in correctly and that anywhere, at any time. Go to www.bt.yahoo.com you’ve a filter in every working telephone socket.
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Page 5: Getting Up To Speed
Nearly all the Hubs we get back as ‘faulty’ are of the Hub. actually fine. So if you think yours isn’t working Then go to bt.com/improve-speed to make sure you properly, press and hold the Restart button for are getting the best speed possible. -
Page 6: Connection Troubleshooting
Power light BT Power Restart button. is orange Save is active For more about BT Power Save, go to bt.com/help Check your Power light is blue and that your broadband cable’s Broadband There isn’t a connected correctly. light is off broadband connection Then press and release your Hub’s Restart button. - Page 7 If a light is flashing orange, wait two minutes for it to turn blue. If all lights are dimmed, your Hub’s in power save mode. It’ll wake up when it sees any activity. For more help, go to bt.com/help Still not working? If you’ve tried the table on page 6 or you find you’re having to restart your Hub a lot, call us on 0800 111 4567.
- Page 8 Other ways to get help If you’re already online and want more detail, download the BT Total Broadband troubleshooting guide (self installed) at bt.com/userguides-broadband Help or advice, go to bt.com/help For tutorials, common questions and videos, go to bt.com/start For tips from other users in our forums, go to bt.com/community...
- Page 9 My BT We’ve made it easy to control your account online at any time with My BT. Everything is at your fingertips. Log in with your username and password to do all this See all your bills online and download and print them if you need to Check your how many calls you’ve made...
- Page 10 Stay safe online This part of the guide explains how McAfee Family give this booklet to someone who does. You do need BT broadband to get McAfee Family Protection but Protection can help your children explore and enjoy the internet safely.
- Page 11 Check for posts giving personal details Remember, McAfee Family Protection isn’t an anti-virus program. For anti-virus program software, Keeping time go to bt.com/netprotect Lots of people say that children, especially those under 11, shouldn’t spend more than two hours a Stopping nasties day watching TV or on the computer.
- Page 12 If you’d like to find out more about McAfee Family Protection, go to bt.com/familyprotection. You can download the User guide from here too. 1547 Hub 3.0 UG (Project Greenback) [8].indd 12...
- Page 13 1999/5/EC. The Declaration of Conformance can be found at bt.com GNU General Public License The BT Home Hub 3 contains code that is covered by the GNU General Public License (GPL). In accordance with the GPL, BT has made the relevant code available for download at www.btyahoo.com/...
- Page 14 1547 Hub 3.0 UG (Project Greenback) [8].indd 14 17/09/2012 11:...
- Page 15 1547 Hub 3.0 UG (Project Greenback) [8].indd 15 17/09/2012 11:...
- Page 16 Support For quick and easy help, all day every day, go to bt.com/help or call us on 0800 111 4567. Offices worldwide The services we’ve described in this publication may not always be available and we may change them. And nothing we’ve written here is contractual.