Download Print this page
BT Total Broadband Setup Manual

BT Total Broadband Setup Manual

Total broadband service
Hide thumbs Also See for Total Broadband:

Advertisement

Quick Links

Bringing it all together
BT Total Broadband
Set-up Guide
Part one

Advertisement

loading
Need help?

Need help?

Do you have a question about the Total Broadband and is the answer not in the manual?

Questions and answers

Summary of Contents for BT Total Broadband

  • Page 1 Bringing it all together BT Total Broadband Set-up Guide Part one...
  • Page 2: Before You Start

    – in both cases, if you need some help, follow Check that your BT Home Hub box contains: the wireless product manufacturer’s instructions. If you aren’t sure whether you want to use wireless or would rather leave setting it up until later, please go to the next step.
  • Page 3 0800 800 150. You can continue to install and use BT Total If you have an existing dial-up Broadband, but you must unplug any device or broadband service…...
  • Page 4 Please see ‘Troubleshooting’ on the other update it for you. Software updates enhance your BT Home Hub’s performance and will side of this sheet. Plug the power cable into: be automatically installed when available.
  • Page 5: Take A Break

    Take a break Please leave everything for about an hour before continuing to set up your BT Total Broadband service. We need this time to establish the fastest, most reliable broadband speed (currently up to 8Mb) we can offer on your line.
  • Page 6 Note: this won’t affect your BT Broadband email settings or browser favourites. Once you’ve finished setting up your BT Total Broadband service, and you’re ready to go online, simply double-click the BT Yahoo! Broadband icon (shown below) on your desktop. TROUBLESHOOTING What do I do if my Hub’s internet...
  • Page 7: Troubleshooting

    Your Hub software is being upgraded remotely. All lights will flash for several minutes and then go out and then reset to the appropriate status shown in Step 5. This can take up to ten minutes. *Calls charged at up to 4p a minute on the BT network. Mobiles and other network charges may vary.
  • Page 8 Hold tight! Your super-fast broadband is here!

This manual is also suitable for:

Home hub