Need Some Help; Other Information - BT Smart Hub User Manual

Need some help?

Choose the way that suits you.
Go to bt.com/help
The quickest and easiest way to get help, all day, every day.
Chat to us at bt.com/chat
We're here to help seven days a week between 7am and 11pm.
Call us
If you need to talk, give us a ring on
less busy between 12pm and 6.30pm. Make sure you're next to
your Hub with a computer or device if you call.
You can also call 0330 123 4567
starting 0330 are charged at a national rate and are included in
any free minutes as part of your mobile contract. Some mobile
operators allow free use of 0800 numbers.
Get help from other users
Join the conversation in the BT Community Forum at
bt.com/community
3732 BT Smart Hub-A User Guide-SI v6 [2].indd 11
0800 111 4567. We're usually
from a mobile. All numbers

Other information

Radio Equipment Directive Declaration of Conformity
Hereby, British Telecommunications plc declares that the radio equipment
type Smart Hub type A is in compliance with Directive 2014/53/EU.
This device has been evaluated for and shown compliance with European
Guidelines when installed and operated with a minimum distance of 20cm
between the unit and your body.
You'll find the full text of the EU declaration of conformity at
bt.com/producthelp
Radio transmission information
Frequency range (GHz)
2.412 – 2.472
5.15 – 5.25
5.25 – 5.35
5.37 – 5.725
Operations in the 5.15–5.35GHz band are restricted to indoor usage only.
The BT Smart Hub contains code that is covered by the GNU General Public
License (GPL). In accordance with the GPL, BT has made the relevant code
available for download at bt.com/help/gplcode
Your Hub is classed as electrical or electronic equipment, so DO NOT
put it in your normal rubbish bin. You'll find instructions for recycling
the Hub and other BT equipment on the back of your Hub's box.
Your device's operating temperature range is between +10°C and +45°C.
For more help, go to bt.com/help/broadband
Max power in the range (dBm)
19.98
22.87
22.89
25.53
11
05/06/2017 14:43