BT Business Total Broadband User Manual page 57

notices
Bandwidth
As you know, with BT Business Total Broadband
and your BT Business Hub you can enjoy adding
a number of services to your office network.
Add these to all the online activities you may
also be doing (such as downloading files) and
you'll end up with a busy broadband line!
Please bear in mind that too many things
happening at once over your broadband line
may affect the quality of service you receive
– this is normal and not a fault with your
service. Although it's unlikely, this may, for
example, result in slow downloads and small
interruptions to phone calls. Simply try to
reduce the number of things happening at once
over your broadband line. Your service can also
be affected if the internet is busy.
Warranty
We guarantee that the BT Business Hub will
work to the relevant specification for the
minimum period of your agreement* and that
it will be free from faulty design, manufacture
or materials. If at any time during the minimum
period you find that the Hub or other equipment
isn't working properly, you may return it to us
and we'll replace or (at our option) repair it.
We won't be responsible for any defects
arising from fair wear and tear, accidental
or wilful damage, misuse or failure to follow
our instructions. If you return any equipment
as faulty, we may test the equipment – if it's
working, we'll send it back to you. If we do so,
we may charge you our costs for our testing
* The minimum period is 12 or 18 months, depending on the Option you chose when you placed your order.
Notices
56
and postage. This doesn't affect your legal
rights relating to equipment that's faulty or
wrongly described.
Safety and regulatory instructions for
your BT Business Hub
Please read this document carefully
before set-up!
Your Hub will get warm once connected to
•
the power supply. Although this is normal,
you should make sure that your Hub has
adequate ventilation to prevent overheating.
Never block the vents on your Hub.
Don't expose your Hub to rain, water,
•
moisture or direct sunshine.
Don't spill liquid on your Hub.
•
Keep your Hub away from sources of heat
•
such as heaters or radiators.
Don't attempt to disassemble or open up
•
your Hub yourself. Not only will it make
your warranty void, it may expose you to
dangerous voltage or other hazards.
Before cleaning your Hub, disconnect it
•
from its power supply. Use a damp cloth
for cleaning.
For better performance, don't place your Hub
•
on a television or computer monitor.
In the event of an electrical storm, you
•
must unplug all of your equipment from the
electricity supply and phone sockets.