BT Business Total Broadband User Manual page 36

INTERNET
F Internet light is green
INTERNET
Your Hub is connected to broadband, but there may be a problem with your
computer and/or its connection to your Hub. Try the following:
restart your Hub by unplugging the power cable, waiting a minute and
1
POWER
plugging back in
restart your computer
2
wait for your Hub's Internet light to turn steady green
3
4a if you're using an Ethernet cable
Check that this cable between your Hub and computer is inserted correctly.
> For more help, follow the manual set-up steps on page 15
> If you're connecting to the internet but it's very slow or unreliable, see page 49
4b if you're using wireless
There are many things that can affect a wireless connection, including settings
on your computer, position of your computer and Hub in your office, and
interference with the wireless signal. The following tips may help:
check that your computer's wireless adapter is fitted and/or turned on.
•
Some laptop computers have a small switch – see your computer manual
for help
check your wireless connection software – it should show if your computer's
•
connected to your Hub
For help setting up a wireless connection, run the CD that's included in your
Welcome Pack.
try moving your computer closer to your Hub
•
make sure your computer and Hub aren't close to large electrical appliances
•
try changing wireless channels (see page 49)
•
Help
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