my CD won't run. What should I do?
Q
PC users:
insert the CD into your CD drive
1
if asked to install or run a program, close this window
2
go to my Computer and double-click on the drive containing the CD
3
double-click on the file name setup.exe
4
follow the on-screen instructions
5
mac oS users:
double-click the BT Business Total Broadband desktop icon
1
double-click
Setup.app
2
If your CD still won't run, follow the steps on page 13 for connecting your
computer manually to your Hub.
How do I make a connection to my computer without using the CD?
Q
I'd like to...
Connect computer manually using wireless
Connect computer manually using the Ethernet cable
Where can I find my email address and password?
Q
You selected a BT Connect email address, also known as your BT Business Total
Broadband username or BT Connect email address, when you ordered the service.
It will look similar to your.name@btconnect.com. You selected a password at the
same time.
Your email address and password were sent to you by email or letter. To access your
email, type www.bt.com/business/login into your web browser. To sign into your
email account, you need your email address and your password (see above).
Page
13
15
Help
39