BT Business Total Broadband User Manual page 31

Business total broadband service
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POWER
POWER
Restarting fixes most connection problems but if you still can't connect, check your
POWER
Hub lights using the table below.
POWER
BROADBAND
Guide to your Hub lights
BROADBAND
BROADBAND
Power light is flashing red
POWER
BROADBAND
POWER
BROADBAND
No lights
POWER
BROADBAND
BROADBAND
BROADBAND
Broadband light is flashing green (rapidly)
BROADBAND
BROADBAND
INTERNET
POWER
BROADBAND
Internet light is red (and Broadband light is solid green)
INTERNET
INTERNET
BROADBAND
INTERNET
Broadband light is flashing green (slowly)
BROADBAND
INTERNET
BROADBAND
BROADBAND
INTERNET
Internet light is green
INTERNET
INTERNET
INTERNET
INTERNET
Power light is solid red
POWER
BROADBAND
INTERNET
POWER
POWER
INTERNET
POWER
INTERNET
A
Power light is flashing red
POWER
INTERNET
INTERNET
ImPorTAnT – do not turn off or restart your Hub when the power light
is flashing red.
POWER
BROADBAND
POWER
We may occasionally update your Hub's firmware. A firmware update can take up
INTERNET
POWER
to five minutes, and will automatically restart your Hub. We try to do this overnight
to reduce the effects on you. However, if your Hub is switched off when the work is
BROADBAND
scheduled, the updates will be carried out as soon as your Hub is switched on again.
During an update, the Power light on your Hub will flash red. Please do not switch
POWER
off your Hub during this time. The other lights may flash green, which indicates
that data is being transmitted – this is normal.
INTERNET
Help
30
Section Page
30
A
31
B
31
C
33
D
33
E
35
F
36
G

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