Muting a call....................................................................................................................................................41
About mute alerting.........................................................................................................................................41
Putting a call on hold.......................................................................................................................................42
Transferring a Call...........................................................................................................................................43
Using the conference feature..........................................................................................................................43
Setting up a conference call...................................................................................................................43
Forwarding calls..............................................................................................................................................44
Send All Calls.........................................................................................................................................45
Forwarding calls.....................................................................................................................................45
Turning off call forwarding......................................................................................................................45
Searching for a contact...................................................................................................................................49
Extended searching........................................................................................................................................50
Viewing contact details....................................................................................................................................50
Adding a new contact......................................................................................................................................51
Editing a contact..............................................................................................................................................52
Deleting a contact...........................................................................................................................................53
Chapter 8: Call History............................................................................................................55
Viewing the call history....................................................................................................................................55
Viewing call history details..............................................................................................................................55
Turning off call history.....................................................................................................................................57
Reviewing your appointments.........................................................................................................................59
Accessing the Features menu.........................................................................................................................61
Feature Table..................................................................................................................................................61
Setting up automatic call back........................................................................................................................64
Making an auto intercom call..........................................................................................................................64
6
Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
May 2011